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Recenzje produktu: Stripe

4,6 (3 166)

Informacje o produkcie: Stripe

Stripe ułatwia firmie natychmiastowe rozpoczęcie zbierania danych z kart kredytowych online. Konto sprzedawcy lub brama nie są wymagane.

Dowiedz się więcej na temat produktu: Stripe

Zalety:

I have been using Stripe for over 5 years and when I needed to update my legal documents due to a marriage, the customer service agents were amazing to work with.

Wady:

They can ruin your buiness and refund customers for no reason at all check comments all of the web Im not the only business they did this to.

Oceny produktu: Stripe

Średni wynik

Łatwość użytkowania
4,5
Obsługa klienta
4,3
Funkcje
4,5
Warte swojej ceny
4,4

Prawdopodobieństwo polecenia

8,5/ 10

Stripe ma ogólną ocenę 4,6 na 5 w oparciu o recenzje użytkowników na Capterra w liczbie: 3 166.

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Filtruj recenzje (3 166)

Nedim
Nedim
Digital Marketing Manager w kraju: Serbia
Zweryfikowany użytkownik LinkedIn
Marketing i reklama, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Powerful payment solution

5,0 4 tygodnie temu Nowy

Komentarze: It is a great choice for businesses looking for a simple yet powerful solution for online payments.

Zalety:

Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes.

Wady:

Some users may find its pricing confusing, especially when dealing with additional fees for specific services.

Richard
Co-founder w kraju: USA
Marketing i reklama, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Happy Customer

5,0 w zeszłym miesiącu Nowy

Komentarze: My overall experience is quite positive. It's a very familiar product

Zalety:

Easy to transfer and easy for customers to pay

Wady:

I don't have any complaints about stripe

Elizabeth
Elizabeth
Lab tech w kraju: USA
Zweryfikowany użytkownik LinkedIn
Tekstylia, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Half and half

3,0 2 miesiące temu Nowy

Komentarze: It was really congusing for me as a buyer my first time working with stripe. However after checking out their platform an reading a bout it i understand it a bit better now an can see where it would be a great asset under certain circumstances.

Zalety:

Its a great platform to use from a selling standpoint... super easy to use, an very user friendly

Wady:

From a buysers stand point its confusing to get a notification that stripe has charged your account an yet wont tell you what its for or who its from.

Daniel
Accountant w kraju: Polska
Księgowość, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great payment solution

5,0 4 miesiące temu

Komentarze: We love using Stripe as our online payment solution and recommend it to our clients.

Zalety:

It is very easy to setup on most of the platforms and even can be used on its own. Fees are among the lowest on the market.

Wady:

At the moment no crypto currency payments are available.

Amaka
Director w kraju: Kanada
Doradztwo w zakresie zarządzania, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

My take on stripe

5,0 2 miesiące temu Nowy

Komentarze: The system was user friendly and convenient

Zalety:

Easy to use. Customization functionality

Wady:

Reactivating account process a bit longer

Latasha
Owner w kraju: USA
Zdrowie, wellness i fitness, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Stripe is a Reliable and Efficient Payment Processing with Additional Business Support

5,0 w zeszłym miesiącu Nowy

Komentarze: Overall, I love Stripe! I have had nothing but great experiences with them, and I plan to use stripe with all of my future businesses.

Zalety:

have been a Stripe customer for over two years, during which all of my business transactions have been processed through their platform. The processing fees are competitive, and they offer the option for instant payouts, allowing funds to be transferred to your bank account within minutes. Additionally, Stripe provides business loans based on monthly revenue, which are typically available after maintaining a consistent relationship with the platform for a certain period.

Wady:

I haven’t experienced any cons as of today. It really been a smooth ride with stripe

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Bezpieczeństwo komputerów i sieci, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Easy to implement, easy to manage, easy to use

5,0 2 tygodnie temu Nowy

Zalety:

I like how easy it is to implement Stripe payment ecosystem to a platform, I worked as a developer and worked for a company who used Stripe, very easy to use, you can change pricing, manage users/buyers/subscribers, very friendly and documentation very complete

Wady:

I had no complains on that moment, beside that is a bit difficult to implement in Non-US based companies.

Jordan
Office Manager w kraju: USA
Usługi konsumenckie, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Good for small business but not at scale

5,0 w zeszłym miesiącu Nowy

Komentarze: Overall good experience, we used their product for years before we eventually had to make the switch to another platform. At the end they kept tightening up their restrictions and make it extremely hard to do business with them.

Zalety:

The interface, ease of use, and speed of getting setup and running was great!

Wady:

Stripe has all kinds of red tape and would often put our funds on hold for no reason. Makes it extremely hard to operate a business.

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Technologia i usługi informacyjne, Pracownicy: 5 001–10 000
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

A Reliable Payment Solution for Global Businesses

5,0 w zeszłym miesiącu Nowy

Zalety:

Stripe offers great value for the money, and the dashboard is easy to use. It fulfills all of our needs.

Wady:

If the form doesn't connect via Stripe immediately, it could be a little complicated to set up.

Edgar
Business Owner and Software Developper w kraju: Francja
Technologia i usługi informacyjne, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Still the leading payment provider for developpers

5,0 w zeszłym miesiącu Nowy

Zalety:

It is quite easy to setup, the fees are quite clear : about 1.5% in EU, 2.5% outside EU. It is quite easy to connect Stripe to other software (Shopify), and you can quite easily integrate Stripe yourself. The support was always quick to respond in my experience

Wady:

There were not many examples of apps that show how to integrate fully with Stripe with custom code. Ideally, I'd like to see an app where you can subscribe to Stripe for each language, so you can more easily get started with your project.

Bianca
Owner w kraju: USA
Motoryzacja, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Fraud prevention is important!

3,0 7 miesięcy temu

Komentarze: Not at all good. After my issue with transaction fraud, I could not speak to customer service. It’s virtually impossible to get someone on the phone or just get help in general as a small business owner.

Zalety:

The ease of use, there are times when I can’t talk on the phone with a customer because I had one with me in person. I could send them to my website to make their payment and it would process immediately.

Wady:

The fees taken per transaction and then the fees on top of that to transfer the funds and then the fees on top of that to keep the product. Too many fees Also, I had a customer dispute a transaction with her bank and won $2K. Stripe collected $2k from me and didn’t help me. I had the customer on camera, I had the contract with her signature and I had all emails/text messages from the customer. Stripe processed the dispute and lost. After that, I didn’t trust stripe. I stopped using them.

Billie
Owner, Teacher w kraju: Kanada
Zdrowie, wellness i fitness, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Stripe for Online Business Owners

5,0 7 miesięcy temu

Komentarze: I really have enjoyed using stripe! I am so grateful for a secure place to take clients payments.

Zalety:

I really love that Stripe integrates with so many different platforms. I love that you can set up autopayments so that I can set up memberships with ease, and don't have to chase anyone down for their monthly fees.

Wady:

I wish that it was easier for folx to pay with debit, or paypal with stripe, so that all integrations could be in one place.

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
E-Learning, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

I really like Stripe

5,0 12 miesięcy temu

Komentarze: Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts

Zalety:

I like that you can use Stripe to take debit and credit card payments and the charges are not as high as some other payment platforms. It is also easy to set up.

Wady:

Some of the functionality seems clunky, especially for recurring payments. You have to manually set the end date.

Jenna
Studio Manager w kraju: USA
Zdrowie, wellness i fitness, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

A new user and here to stay!

5,0 w zeszłym roku

Komentarze: Extremely satisfied! It checks off all the boxes of what our company needs to collect payments and grow our revenue. If our customers are happy then we are happy and they have been overall excited since we made the switch to Stripe.

Zalety:

I am a new user to Stripe as my company just made a change to our CRM which is integrated with Stripe. Compared to what we were previously using, this product is incredible. It has streamlined our payment process, making receiving and sending payments more efficient. The ease of use was a huge draw! It is all very intuitive. On top of that, the customer service is incredible. We ran into a few hiccups with the transition, but Stripe was right there alongside us the entire time. I have been so pleased with the prompt responses and thorough troubleshooting.

Wady:

The only drawback was a longer initial payout time but nothing concerning since it was a one-time delay as our account was new. It did not change my overall experience and perception of the product.

Cameron
Owner w kraju: USA
Bezpieczeństwo publiczne, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Rozważane rozwiązania alternatywne:

beware of Stripe and fees not being transparent

1,0 10 miesięcy temu

Komentarze: I would not reccommend I would say stay away and use anything else

Zalety:

it processes cards fine but it is not good

Wady:

deceptive practices and raising fees constantly

Casey
Owner/ Head Coach w kraju: USA
Zdrowie, wellness i fitness, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Payment Processing For Busy Owners

5,0 w zeszłym roku

Komentarze: I have had a very positive experience with Stripe. I started with them using their express integration with a few other softwares. I switched in January 2023 to the full software and have enjoyed it since.

Zalety:

I like that Stripe handles all reoccurring payments. Once you set up the product, there is a no code payment link you can send to customers. They handle the rest!

Wady:

There are A LOT of features. My business is a 1 person company. Though my business may scale in to some of these features, Stripe offers a lot of features from the get-go, can be overwhelming when deciding on WHAT you actually need

Calvin
Manager w kraju: Republika Południowej Afryki
Marketing i reklama, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

my Stripe review.

5,0 2 miesiące temu

Komentarze: It enables me to do business online knowing that I can accept payments from customers worldwide, it doesn't matter the location I'm doing business at.

Zalety:

Its easy to use, and that it can be used everywhere around the globe, this enables businesses to accept payments from customers worldwide.

Wady:

A bit difficult to integrate or customize without professional help.

Greg
CEO w kraju: Australia
E-Learning, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Appalling Service

1,0 8 miesięcy temu

Komentarze: Appalling. I have spent a month trying to get someone, anyone to help. All I received were dismissive emails sending me off to solve the problems on your site.

Zalety:

The logo is nice. The name is also nice.

Wady:

Customer support is non existent. The arrogance of big business treats to customer as a problem rather than an asset.

Rodel
Founder w kraju: Zjednoczone Emiraty Arabskie
Technologia i usługi informacyjne, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Extremely Frustrating Experience with Stripe

1,0 5 miesięcy temu

Komentarze: We've been using #Stripe since October 2021, and initially, everything worked fine. However, things took a frustrating turn when Stripe suddenly labeled our business as "high risk" without providing any evidence and placed an indefinite hold on our payouts. Despite submitting all the requested documentation and proving our compliance, their support team has failed to give any clear reason or transparency behind this decision. This lack of communication has severely impacted our business operations, and it's unacceptable for a company that relies on consistent cash flow. To make matters worse, Stripe doesn’t provide a local contact support number, making it even harder to resolve these issues. Stripe's handling of this situation has been deeply disappointing, and we strongly caution other businesses considering their service.

Zalety:

Initially, doing business with stripe was fine.

Wady:

Stripe can place holds on your funds or freeze your accounts without warning, especially if it deems a business as "high risk," often without clear communication. Stripe lacks direct phone support in many regions, making it challenging to resolve urgent issues quickly.

Sophie
Founder and Owner w kraju: Wlk. Bryt.
Zdrowie, wellness i fitness, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Great client feedback when using Stripe

5,0 4 miesiące temu

Komentarze: Generally very positive. I like the speed at which the payouts reach my account and my clients report easy use when using stripe to pay the deposit for their appointments. Fees could be a little lower but generally no complaints!

Zalety:

Easy to set up and quick payments. It’s a name my clients recognised and trust

Wady:

A couple of glitches when integrating with Pabau booking software but once you and running no issues

Edward
App Integration Specialist w kraju: Wlk. Bryt.
Oprogramowanie komputerowe, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

The de facto payment platform

5,0 4 miesiące temu

Zalety:

Feature set and API. Integrates with almost everything.

Wady:

Pricing can get expensive quickly. Tools for some processes, such as bulk price changes on subscriptions, don’t exist and need development to achieve.

Jenn
CEO w kraju: USA
Praktyka lekarska, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

The Ease of Use is Outweighed by the Inferior Customer Service Highly Discourage Supporting Stripe.

1,0 9 miesięcy temu

Komentarze: Not impressed at all. Defiantly do not recommend.

Zalety:

Easily set up and begin accepting debit and credit cards. Compatible with many applications to make processing and tracking simplified.

Wady:

The fee's pile up. Example: If someone disputes a debit charge and the company wins the dispute a fee is still charged to the company for the dispute. Multiple emails requesting verification and reverifying information you supply multiply times shows inefficiency on Stripes behalf. Bank statements and banking information that has been the same since the beginning of the account and now in question is beyond me. The fact they have no record of information supplied multiple times is concerning.

Leah
Leah
Detailer w kraju: USA
Zweryfikowany użytkownik LinkedIn
Motoryzacja, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Clunky and confusing

2,0 7 miesięcy temu

Zalety:

What I liked about stripe was their ability to be a middle man without intuit or Square. I also like the integration with specific websites and services like Buy me a Coffee and Beatstars.

Wady:

What a confusing slow mess of a product with a terrible app to boot. If you don’t receive payments through them regularly they will put your entire account on hold forcing you to call to never speak to a human.

Patrick
Owner w kraju: Irlandia
Zdrowie, wellness i fitness, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Efficient online payment facility.

4,0 7 miesięcy temu

Komentarze: Efficient and user friendly. Well recognised and trusted by customers.

Zalety:

Payments Links are easy to create. Ability to send via WhatsApp/email useful.

Wady:

Fees. Can be unclear when looking at reports when searching for certain details.

Diego
Owner w kraju: Meksyk
Wypoczynek, podróże i turystyka, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Best cerdit card payment tool for your website.

5,0 4 miesiące temu

Komentarze: It's a good experience reliable payments no errors until now.

Zalety:

Stripe is very well-known so clients love it as a payment option

Wady:

There is a process to set it up that requires a programmer.