--- description: Dowiedz się wszystkiego na temat Capsule od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Capsule – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Systemy CRM do zarządzania relacjami z klientami](/directory/2/customer-relationship-management/software) > [Capsule](/software/124041/capsule) # Capsule Canonical: https://www.capterra.pl/software/124041/capsule Page: 1 / 8\ Dalej: [Next page](https://www.capterra.pl/software/124041/capsule?page=2) > Capsule to łatwe w użyciu rozwiązanie CRM, które pomaga firmom utrzymać organizację, dowiedzieć się więcej o klientach i budować lepsze relacje. > > Verdict: Rated **4.5/5** by 167 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Capsule? Właściciele małych i rozwijających się firm, które chcą lepiej zorganizować swoją działalność i zachowanie klientów. Dyrektorzy ds. sprzedaży/marketingu/wiceprezesowie ds. sprzedaży małych i średnich przedsiębiorstw poszukujący rozwiązania sprzedażowego. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.5/5** | 167 Recenzje | | Łatwość użytkowania | 4.6/5 | Based on overall reviews | | Wsparcie klienta | 4.5/5 | Based on overall reviews | | Warte swojej ceny | 4.6/5 | Based on overall reviews | | Funkcje | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Zestia - **Location**: Manchester, Wlk. Bryt. - **Founded**: 2009 ## Commercial Context - **Cena początkowa**: 21,00 USD - **Pricing model**: (Free version available) (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, brazylijski portugalski, francuski, hiszpański, portugalski - **Available Countries**: Argentyna, Australia, Austria, Belgia, Boliwia, Brazylia, Chile, Chiny, Chorwacja, Czechy, Dania, Estonia, Finlandia, Francja, Grecja, Hiszpania, Holandia, Indie, Irlandia, Islandia and 25 more ## Funkcje - Akcje wyzwalane wydarzeniami - Analityka prognostyczna - Automatyzacja procesów biznesowych - Automatyzacja procesów/przepływu pracy - Baza danych klientów - Baza danych kontaktowych - Dystrybucja leadów - E-mail marketing - Importowanie/eksportowanie danych - Integracja mediów społecznościowych - Konfiguracja przepływów pracy - Konfigurowalne pola - Kwalifikacja leadów - Narzędzia do pracy zespołowej - Oferty cenowe/kosztorysy - Planowanie projektu/ustalanie harmonogramów - Pozyskiwanie leadów - Prognozowanie sprzedaży - Przechowywanie dokumentów - Przeciągnij i upuść - Pulpit działań - Raportowanie/analityka - Raportowanie/śledzenie projektu - Raporty sprzedaży - Segmentacja - Segmentacja klientów - Segmentacja leadów - System kalendarzy/przypomnień - Uprawnienia oparte na rolach - Uwagi/notatki - Wskaźniki wydajności - Wyszukiwanie/filtrowanie - Zarządzanie dokumentami - Zarządzanie działaniami sprzedażowymi - Zarządzanie formularzami - Zarządzanie kalendarzem - Zarządzanie kampaniami - Zarządzanie klientami - Zarządzanie kontaktami - Zarządzanie leadami - Zarządzanie linią sprzedaży - Zarządzanie pocztą e-mail - Zarządzanie przepływami pracy - Zarządzanie rurociągami - Zarządzanie terminami - Zarządzanie zadaniami - Zarządzanie zadaniami - Śledzenie interakcji - Śledzenie projektu - Śledzenie wiadomości e-mail ... and 11 more features ## Integrations (104 total) - ActiveCampaign - Acuity Scheduling - Aircall - Akita - Asana - Basecamp - Benchmark Email - Better Proposals - BigCommerce - CANDDi - CallFire - CallRail - Callbell - Chargebee - Cin7 Core ... and 89 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Czat ## Category - [Systemy CRM do zarządzania relacjami z klientami](https://www.capterra.pl/directory/2/customer-relationship-management/software) ## Powiązane kategorie - [Systemy CRM do zarządzania relacjami z klientami](https://www.capterra.pl/directory/2/customer-relationship-management/software) - [Programy CRM online](https://www.capterra.pl/directory/30072/online-crm/software) - [Oprogramowanie lead management](https://www.capterra.pl/directory/30017/lead-management/software) - [Narzędzia do prognozowania sprzedaży](https://www.capterra.pl/directory/30930/sales-forecasting/software) - [Programy typu workflow](https://www.capterra.pl/directory/30091/workflow-management/software) ## Rozwiązania alternatywne 1. [Zoho CRM](https://www.capterra.pl/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pl/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 3. [EngageBay CRM](https://www.capterra.pl/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Pipedrive](https://www.capterra.pl/software/132666/pipedrive) — 4.5/5 (3050 reviews) 5. [Bitrix24](https://www.capterra.pl/software/113540/bitrix24) — 4.2/5 (990 reviews) ## Recenzje ### "A simple CRM that allowed us to hit the ground running" — 4.0/5 > **Robert** | *4 sierpnia 2022* | Zarządzanie edukacją | Recommendation rating: 9.0/10 > > **Zalety**: I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus. > > **Wady**: The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little). > > Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us. ----- ### "My first choice for email marketing." — 4.0/5 > **Lombardiga** | *20 grudnia 2024* | Odnawialne źródła energii i środowisko | Recommendation rating: 9.0/10 > > **Zalety**: Capsule software allows to efficiently send email campings and track all campaign performance in real-time. Customizability of the software is very high. > > **Wady**: Capsule software excels in most areas I have nothing to dislike. > > The product has allowed us to efficiently create professional looking camping and provide reliable insights that enhance our decision making. ----- ### "Could be great but it has a fatal flaw." — 3.0/5 > **Michael** | *23 marca 2024* | Doradztwo w zakresie zarządzania | Recommendation rating: 0.0/10 > > **Zalety**: Simplicity. Price. It appeared to be the right product for the right price. > > **Wady**: They don’t understand the mission critical relationship between logging an activity and a related task generation. It has to be done entirely manually with no auto reminders or follow-ups. It seemed like such a basic requirement that I didn’t even check for it. My bad. > > I am hoping that they will fix the above deficiency quickly or we have to change to a different app. ----- ### "wonderful Software for every business" — 5.0/5 > **Peter** | *20 listopada 2020* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: We have used this software for over five years. We used to use act and were reluctant to move to another provider. We moved because we could use the software on all forms of devices, anywhere in the world. The other great feature is that it is so simple to use, you hardly need any training at all > > **Wady**: Actually we love it, so we dont really have anything negative to say > > The software is simple to use, it has a wide range of tools that you can use. However, the great thing you dont have to use all the features and they are hidden away, so they dont affect your everyday usage. Incredibly for this type of software and all the tools you can access, it is incredibly affordable for personal, small business or large companies. We really love the product ----- ### "Capsule Review" — 5.0/5 > **REBECCA** | *24 września 2020* | Nieruchomości | Recommendation rating: 10.0/10 > > **Zalety**: Very easy to set up Easy and intuitive to use It is flexible enough so that it can be moulded around a requirement or purpose, even if that function isn't immediately obvious. The support staff are great at coming up with solutions and work arounds Support staff are very quick to respond. The close links with Mailchimp and Zapier are great and really easy to merge different systems. > > **Wady**: You can't 'drag and drop' documents from the system to emails. There's no 'pre-opportunity' stage - i.e. no way of registering an interest in a product (linking a client and product or organisation) without it being a formal 'opportunity' - there needs to be a 'pre-opportunity' facility to ease admin in the system. There's no way of retaining a record of a meeting in the calendar. There's no one to stand behind my husband and remind him to record notes in the system\! :-) ----- Page: 1 / 8\ Dalej: [Next page](https://www.capterra.pl/software/124041/capsule?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/124041/capsule) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data