--- description: Dowiedz się wszystkiego na temat Creatio CRM od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Creatio CRM – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie do automatyzacji sprzedaży](/directory/12/sales-force-automation/software) > [Creatio CRM](/software/130149/bpm-online-crm) # Creatio CRM Canonical: https://www.capterra.pl/software/130149/bpm-online-crm Page: 1 / 7\ Dalej: [Next page](https://www.capterra.pl/software/130149/bpm-online-crm?page=2) > Rozwiązanie CRM Creatio pomaga nowoczesnym firmom usprawnić przepływy pracy sprzedaży, marketingu i obsługi klienta bez użycia kodu i maksymalnej swobody. > > Verdict: Rated **4.7/5** by 149 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Creatio CRM? Wysoce konfigurowalne i przyjazne dla użytkownika aplikacje Creatio pomagają firmom dowolnej wielkości i z dowolnej branży zarządzać procesami mającymi kontakt z klientami i zapewniać im niesamowitą obsługę. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.7/5** | 149 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.7/5 | Based on overall reviews | | Warte swojej ceny | 4.7/5 | Based on overall reviews | | Funkcje | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Creatio - **Location**: Boston, USA - **Founded**: 2014 ## Commercial Context - **Cena początkowa**: 40,00 USD - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Windows (stacjonarny), Linux (stacjonarny), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, arabski, bułgarski, czeski, duński, francuski, hebrajski, hiszpański, indonezyjski, niderlandzki, niemiecki, polski, portugalski, rosyjski, turecki, ukraiński, węgierski, włoski - **Available Countries**: Arabia Saudyjska, Argentyna, Armenia, Australia, Austria, Azerbejdżan, Bahrajn, Bangladesz, Belgia, Boliwia, Brazylia, Brytyjskie Wyspy Dziewicze, Bułgaria, Chile, Chorwacja, Cypr, Czechy, Dania, Dominika, Dominikana and 70 more ## Funkcje - Analityka wizualna - Ankiety i informacje zwrotne - Automatyzacja marketingu - Baza danych klientów - Baza danych klientów - Baza danych kontaktowych - Dla branży ubezpieczeniowej - Dla zespołów/organizacji sprzedażowych - For Financial Institutions - Generowanie leadów - Historia klienta - Inteligencja konwersacyjna - Komunikacja wielokanałowa - Multi-kampanie - Narzędzia do pracy zespołowej - Optymalizacja cen - Payment Collection - Planowanie kampanii - Prognozowanie - Raportowanie/analityka - Rozwiązanie CRM - Sprawozdawczość finansowa - Strony docelowe/formularze internetowe - Third-Party Integrations - Uczenie maszynowe/SI - Ustalanie harmonogramów - Workflow Automation - Wprowadzanie danych - Wyszukiwanie/filtrowanie - Zarządzania biletami zgłoszeń serwisowych - Zarządzanie dokumentami - Zarządzanie doświadczeniami klientów - Zarządzanie działaniami sprzedażowymi - Zarządzanie finansami - Zarządzanie kampaniami - Zarządzanie kanałami - Zarządzanie komunikacją - Zarządzanie kontaktami - Zarządzanie kredytobiorcami - Zarządzanie polityką - Zarządzanie portfelem - Zarządzanie przepływami pracy - Zarządzanie rurociągami - Zarządzanie skrzynką odbiorczą - Zarządzanie spotkaniami - Zarządzanie użytkownikami - Zarządzanie zgodnością z przepisami - Śledzenie klientów - Śledzenie konwersji - Śledzenie zgodności z przepisami ... and 71 more features ## Integrations (23 total) - Apollo - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook ... and 8 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Oprogramowanie do automatyzacji sprzedaży](https://www.capterra.pl/directory/12/sales-force-automation/software) ## Powiązane kategorie - [Oprogramowanie do automatyzacji sprzedaży](https://www.capterra.pl/directory/12/sales-force-automation/software) - [Oprogramowanie dla ubezpieczeń](https://www.capterra.pl/directory/20035/insurance-agency/software) - [Program do obsługi pożyczek](https://www.capterra.pl/directory/20011/loan-origination/software) - [Systemy CRM do zarządzania relacjami z klientami](https://www.capterra.pl/directory/2/customer-relationship-management/software) - [Oprogramowanie lead management](https://www.capterra.pl/directory/30017/lead-management/software) ## Rozwiązania alternatywne 1. [Zoho CRM](https://www.capterra.pl/software/155928/zoho-crm) — 4.3/5 (6978 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pl/software/204998/bigin-by-zoho-crm) — 4.7/5 (734 reviews) 3. [EngageBay CRM](https://www.capterra.pl/software/178819/engagebay-marketing) — 4.7/5 (908 reviews) 4. [Pipedrive](https://www.capterra.pl/software/132666/pipedrive) — 4.5/5 (3055 reviews) 5. [Bitrix24](https://www.capterra.pl/software/113540/bitrix24) — 4.2/5 (995 reviews) ## Recenzje ### "Great CRM running over a nice business process tool" — 5.0/5 > **Rommel** | *31 października 2016* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: Main advantages for BPMOnline: 1) Marketing, Sales and Services is fully integrated and normally don't require external or additional tools to work. 2) No hidden costs. The cost model and licenses are quite simple. Your contract normally provides all (and more) of what you need. It's really weird to find unexpected restrictions in the licenses you buy. 3) Learning curve for users, administrators and technicians is very short. With good guidance during implementation, you can take control very fast. > > **Wady**: Some areas that requires improvements: 1) Integration to third party tools. There are certain integrations that come with the tool like email and phone systems. But others like legacy system or very particular solutions, requires development that can be difficult (not impossible). The lack of existing solutions in the market (free or paid) force you to develop those integrations. 2) Changes are easy to do, but they normally requires compilation. This can take some time, and if it's executed incorrectly, you can affect your instance. 3) The security is very detailed and can be aligned to every model. But, some changes applies just to new records, not to historical information. This can require customizations to work properly. 4) Analytics tool is simple to use and powerful, but it still require some additional features, like calculated variables and export. > > BPMOnline, like most of the commercial tools out there, is a CRM build over a customizable framework. The main different with other tools, is what this framework offers, and the knowledge required to work on it. First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools. The framework was build in .NET, so certain customizations and scripts are build either in c\# (server side code) or javascript (client side code). If you know those languages, your learning curve in BPMOnline (which is normally shorter than others) will be even shorter than the rest of users. On the user side, the system is very friendly and intuitive, so you normally don't get lost in tons of options. Most of then are hidden and reserved for administrators. ----- ### "Creatio CRM" — 4.0/5 > **Sharry Karisa** | *23 listopada 2021* | Zarządzanie edukacją | Recommendation rating: 9.0/10 > > **Zalety**: Catching data about clients and their workers Making leads from the site The board of gatherings of the outreach group The board reports for promising circumstances The vital strength of the stage is its adaptability. Creatio accompanies out-of-the-case arrangements, yet theyre configurable for your business. > > **Wady**: At the point when clients go on-prem, there are some additional expenses for microservices. The mix with web-based media requires outsider applications It would be extraordinary to make the framework more easy to use by adding further developed separating and information perception. On a side note, we have as of now seen some critical enhancements in this space this year. > > Before Creatio, basically all that we did was manual and we attempted to offer our types of assistance at a quick speed. We are currently outfitted with clever answers for handle all client confronting processes: deals, showcasing, client assistance tasks, clinical guaranteeing, and claims the executives. Creatio holds cornerstone information of our individuals. The capacity to assemble work processes made Creatio a flat out fit for our business. We tweaked the lead the board cycle, and computerized deals pipe. We convey fundamentally better client care as our representatives have moment admittance to client profiles and see every one of their exercises. The specialists can follow the situation with client cases and give exact data on the goal. ----- ### "Excellent technological execution of the buggy product" — 2.0/5 > **Zweryfikowany recenzent** | *16 maja 2019* | Praktyka prawnicza | Recommendation rating: 4.0/10 > > **Zalety**: Easily customizable. Excellent support from technical side. > > **Wady**: lots of bugs. new updates would override the fixes and render software useless until new patches would be applied. > > Customer service was great and the team dedication to find suitable solution was beyond reproach. Having said that, I felt that I joined their QA team and kept running into bugs that made use of the product impossible until the bug was fixed. Ultimately, I never truly got to use the product and just gave in. ----- ### "Creatio has everything we need" — 5.0/5 > **Alona** | *19 grudnia 2023* | Usługi finansowe | Recommendation rating: 10.0/10 > > **Zalety**: The standout features include automation tools and seamless integrations with other applications. Creatio also deserves praise for its proactive approach to customer feedback. They continuously adapt and improve their platform based on user suggestions, which is truly outstanding. > > **Wady**: The platform offers an abundance of options for customization, integration of third-party applications, and data management. However, this extensive functionality can be quite daunting for beginners. It can be challenging to discern where to start or how to progressively leverage the tool's full potential, as the numerous capabilities can cause a sense of overload for new users. ----- ### "An excellent software for financial institutions" — 5.0/5 > **Iaro** | *8 czerwca 2023* | Usługi finansowe | Recommendation rating: 10.0/10 > > **Zalety**: This platform is a great solution for lead and opportunity management, from lead generation to finalizing sales. Great fit and ready-made solution for financial insitutions enables with ready workflows for solving all modern challenges. The platform has a user-friendly interface that enables customization through intuitive drag-and-drop functionality. > > **Wady**: I don't think there is anything major, I personallt didn't experience such. > > Creatio is incredibly user-friendly, and Creatio support service consistently delivers exceptional assistance, ensuring our our satisfaction at all times. ----- Page: 1 / 7\ Dalej: [Next page](https://www.capterra.pl/software/130149/bpm-online-crm?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/130149/bpm-online-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data