Recenzje produktu: BigTime

Excellent PSA tool, offers good return on investment.

Komentarze: BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers.

Zalety:

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Wady:

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

Big Time Software

Komentarze: Our firm is very happy with Big Time. We have been using the software for almost three years and it has evolved nicely into a very important tool in our daily use. We use it for project time tracking, budgeting, task management, and invoice prep and tracking - it meets a great need for us!

Zalety:

Big Time has been a terrific tool for our firm to track time on our projects. The software has been easy to learn and navigate. I have been able to create specific reports that best meet our tracking needs. We also use it for project management, budgeting, and invoice preparation and tracking.

Wady:

I have nothing negative to say about Big Time. From customer support to online Knowledge Base, the answers to most questions can be found easily. The training and follow up support has been top notch. We are very happy with Big Time!

Robust system better suited for larger firms

Komentarze: For our very small firm it was not the right fit.

Zalety:

It was a robust system with alot of different features

Wady:

The notification system did not work properly and the system required alot of setup.

Big Time Upgrade Project

Komentarze: The use of Bigtime adding jobs and preparing the info to add Professional Times and expenses is very fluent and let you to determine the invoice to our client.

Zalety:

It is easy and flexible in many of the task

Wady:

I'm using an old version and the upgrade is going to be a hard Time.

BigTime review

Komentarze: BigTime is a very useful program.
I suggest it without a second thought.
You can control everything with very big ease and the very imortant is that you know at any time you have next to you the support team to answer all your queries and solve all your problems.
Is my pleasure to use BigTime.

Zalety:

BigTime program can do it all, you can use it for project management modules, time tracking, expenses, resource allocation and finances. Very friendly for use program. Can have integration with WIP tracking and other programs. The 24/7 chat support is very helpful and gently and they can answer to all of our queries.

Wady:

The mobile app is very limited and it stucks very often. Except this I cannot say that I find something else negative by using BigTime.

BigTime BigSmile

Komentarze: No complaints. There will be issues with every software program, especially when using in conjunction with another software program.

Zalety:

The efficient time tracking & synching with the accounting software to run billing. The interface is user friendly & everybody in the office can enter time & track project status.

Wady:

The synch agent is not always reliable.

Review of BigTime

Zalety:

BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.

Wady:

Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.

Admin Assistant

Komentarze: I am very happy with Big Time and your customer service.

Zalety:

I like how intuitive BT is and I like the invoicing system.

Wady:

I would very much like to be able to cap invoices to budgets and to not be able to automate invoices that are over the budget in the system.

Track your tasks and time at the same time and have your invoices ready.

Komentarze: Just amazing, I enjoyed and is a profitable experience while exploring it more and more finding out more features, time tracking, and generating invoices is most profitable for me.

Zalety:

Time tracking, tracking each task and period of task and deadlines, monitoring each team and members' tasks and time, and generating weekly, and monthly timesheets.

Wady:

There is nothing to be disliked about BigTimes, it is just the perfect combination.

Big time review

Zalety:

- Easy to track your report and to manage.

Wady:

- You can't update your own report easy.

A transformative experience

Komentarze: From time and expense tracking to billing and resource allocation, this platform has made every aspect of my job simple and streamlined.

Zalety:

I love its ability to efficiently manage my time, expenses, and billing across multiple projects simultaneously.

Wady:

It would be helpful to have better guidance or more detailed tutorials to make it easier to set up and use this platform.

BigTime Review by M.T.

Komentarze: Overall, my experience with BigTime was positive. The platform's robust project management features provided me with the tools I needed to effectively plan and execute my projects. It helped me stay organized, track progress, and manage resources efficiently. While there was a learning curve associated with some advanced features, once I became familiar with the platform, it significantly improved my project management workflows. The availability of support resources and responsive customer service further enhanced my overall experience with BigTime. I would recommend it to others seeking a comprehensive project management solution.

Zalety:

One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity.

Wady:

While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother.

Tracking ang billing

Zalety:

It helps me how to manage my expenses and some of my financial concerns

Wady:

Sometimes the consulting does not meet my expectation.

project budgeting and time tracking dashboard feature is very good

Komentarze: very good 9/5 out of 10. Great customer support that is United States based.

Zalety:

BigTime has a great dashboard that enables me to see multiple jobs at once and see how our hours are tracking with our budgets. And it has a good hours / time tracking input format that is fairly simple and quick. It benefits our architecture office. [sensitive content hidden] helped us figure out some bulk commands that were a great time saver. Excellent and responsive customer support.

Wady:

there are a few kinks integrating with quickbooks, but they are minor in the overall scheme of things

Okay to get the job done.

Zalety:

relatively straightforward interface. Able to review and get approval on time. Decent mobile app.

Wady:

UX could really use some work. definitely felt a bit outdated. I wish there was more I could do with reporting without needing integrations.

Great implementation

Komentarze: So far, very good.

Zalety:

Implentation process is amazing. Best I have ever seen. Like a team member.

Wady:

didn't quite live up to the sales pitch. Still need spreadsheets for some things.

Easy to use software with great customer support

Komentarze: As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.

Zalety:

Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank. Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

Wady:

As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers. Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.

New User of Big Time

Komentarze: Using Big Time will certainly save time in processing monthly invoices. I was also very happy with the "chat" assistance. So friendly , attentive and able to resolve concerns quickly

Zalety:

New user of Big Time and immediately found the ease of working through the portal. User friendly - easy to use and navigate

Wady:

No major concern so far - as a new user I dont expect to have any issue

Flexible Project SetUp and QBO Integration

Zalety:

We support many different kinds of projects and contracts. We have T&M, Fixed Fee, Recurring and some Fixed Fee with a T&M Element. We like BigTime because it is easy to set up a project with tasks (line items) that match our contracting terms. Also, it is possible to set Cost and Bill rates at the Company, Project or even Task Level. This kind of flexibility makes it easy for us to produce invoices that match our contract setup. We also needed something with fairly tight QuickBooks Online integration. BigTime deliveres here also. Lastly, the reporting facility in BigTime is very usuable.

Wady:

There is not really anything that I find I don't like. From time to time, I have a feature request for the BigTime team. They communicate very well regarding their roadmap.

BigTime Saves Time

Komentarze: Reporting and invoicing upon project completion.

Zalety:

BigTime automate time and expense tracking on projects which improve productivity in real-time.

Wady:

The bugs that I used to complain about were eradicated by vendor success team.

At last we could prioritize our client support in proper way

Komentarze: It was a good quick option to organize our support team billing.

Zalety:

One of our projects is in support stage. Team of 15 people is still there on all lines of support. The deal is that requests from our clients are coming at random moment of time and require from 1 hour to several days to handle. I feel with BigTime it came to more order. Now we can form kind of backlog of client requests and also track time people spend for their processing. For clients that have series of similar requests, we are able to find past communication history and get all required stakeholders together to sort out things once and forever. From other side, some of clients have paid support contract with us. As they see how each of their requests is priced at the realtime they also prioritize their requests in more smart way.

Wady:

I am unable to view most of reports on my mobile phone. Also there's no way to create shortcuts for the most useful functions that sometimes are hidden deep inside the app.

Best Invoicing Software

Zalety:

Invoicing and Billing is our top priority feature as its was really important for our company as we wanted billing to be fast & easy. So we can share it with our customers very fast and efficiently.

Wady:

Nothing as such, If it an have more customisable templates .

Bigtime is a game changer for design budgeting, billing and project management

Komentarze: Managing our time and invoicing more efficiently and put it into a functioning system and process rather than just using spreadsheets.

Zalety:

This software has really made it possible to track everything in one place and it can easily be customized to fit your type of business and how you operate. The customer service is second to none. The initial training is top notch and they can walk you through everything to help you get set up. They are quick to respond and get you through every problem you encounter along the way. Worth every penny

Wady:

4 stars for "ease of use" is because of the flexibility to handle numerous types of companies the amount of options can be overwhelming but once it's set up correctly and can comprehend the work flow for your company it gets easier to manage changes and additions to your system. Some of the important functions in the system are often small text links hidden at the bottom of the screen and are hard to find especially if you're not used to navigating the system. It would be great if they update these to buttons on the screen in a place that is easier to find.

Bookkeeper

Komentarze: I am delighted with representative and the rest of the staff at BigTime they provide topnotch service! You definitely get your bang for your buck $$ with Bigtime.

Zalety:

The bosses and staff enjoys working with BigTime because the support is so wonderful. They are friendly and very knowledgeable, If I have questions and concerns with various issues the BigTime staff has been amazing. Several times I have had representative. as a support technician and if I cant seems to explain myself she will make extra effort to verify what the issue is.

Wady:

So many options it can become overwhelming.

Amazing Personalised service

Komentarze: Can't believe the exceptional personalised service, from the Sales team ([SENSITIVE CONTENT HIDDEN]) to our Success rep ([SENSITIVE CONTENT HIDDEN]). They have both bent over backwards to make sure we are happy

Zalety:

Loved the one on one training. I havent come across this from other software providers

Wady:

We are in Australia, so support needs to happen either very early morning or late evening.