Recenzje produktu: Pipedrive

Very visual

Komentarze: Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.

Zalety:

For us visual people, this is the best solution. I can see exactly what's going on in my sales channel with this easy to use CRM. It's very easy to see the dashboard and move leads around.

Wady:

Most other CRM have a great version. This one does not after a brief free trial.

The unrivaled CRM in the industry

Komentarze: Pipedrive stands out as my top choice among CRMs, having thoroughly evaluated over a dozen options. I consistently recommend it to my clients due to its exceptional versatility with third-party integrations. Additionally, I suggest it to beginners because of the extensive features available even with the top-tier package, which remains one of the most affordable options on the market.

Zalety:

I appreciate Pipedrive's straightforward user interface, its flexibility for customization, and its extensive range of integrations, which is unmatched in its category. I would even describe it as modular, as you can easily add almost any feature you desire through third-party integrations. This ensures that you're never restricted by the limitations of what Pipedrive may not excel at. On the other hand, if you prefer an all-in-one solution, Pipedrive still outperforms its competitors in this aspect.

Wady:

I'm not particularly fond of how certain basic features are restricted to higher-priced plans. While I lean towards the 'modular' setup, the lowest-priced plan is the most logical choice for me. However, I do miss some features like prioritizing important fields based on the deal or the stage of the person/organization in the pipeline. In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming. They are somewhat limited, and the triggers don't always function as expected.

Basic Note Taking

Komentarze: The experience is really bland. I would consider this an oversided note taking platform. Way to many free options that are better.

Zalety:

It is a resource for basic information gathering.

Wady:

It is not designed for complex data entry. Outside of text, there is no way to creatre formulas to help make the date compute beyond typed text.

Sales and Project Management all in one tab

Komentarze: I use Pipedrive to track opportunities, set deadlines for follow-ups and get a thirty thousand foot view of how, when, and from where my leads are generated, signed. Once signed, Pipedrive allows for a Kanban project management.

Zalety:

You can track a lead from opportunity capture all the way project completion.

Wady:

To really get the most out of Pipedrive you do need to add-on services. The cost is not too high, just be ready to spend more if you want to do more.

Pipedrive for a Fintech Company

Komentarze: It is been very positive and intuitive. Fast deployment and easy to manage.

Zalety:

It is a fast and intuitive setup to start. If you have sales know-how, it is going to be an easy adaptation. The integrations also work well.

Wady:

I think the user view with too many possible added features makes it a bit confusing. Maybe that should be just for administrative roles.

The Worst CRM You'll EVER Use - Avoid Pipedrive At All Costs

Komentarze: Don't be a sucker and use it... I emailed the [sensitive content hidden] and you should as well. [sensitive content hidden]

Zalety:

If you're looking for a CRM that requires you to REFRESH the page after VIRTUALLY EVERY ACTION, you've found the right CRM! TRY reaching them on live chat... yeah, you'll wait at least 90 mins. AVOID these people at all costs - a complete rip off.

Wady:

Nothing. Poorly designed without the ability to customize default fields.

Fitness and pipedrive

Komentarze: Pipedrive creates a efficient, intuitive, and smart hub to manage clients

Zalety:

Quick and efficient sorting for current and prospect clients

Wady:

Duplication clients are not automatically marked, which in the fitness industry would save loads of time

A cost-effective CRM solution for businesses with small sales teams

Zalety:

I like how easy it is to start an operation and gain insights from the deals pipeline. Pipedrive also offers tons of content to introduce and maintain your knowledge about SalesOps and what fits best with your deals workflow. You'll be able to integrate it with almost all the relevant tools for data analysis. Even when it's not native to Pipedrive, you can find the right solution on the marketplace.

Wady:

I don't like how the dashboards are structured, eventually we started using other tools and in-house solutions. It gets confusing when you start to create one dash after another... if you don't keep track of it and clean any unnecessary dashboard, you'll find yourself lost among all the legacy charts you created before. But, as long as you keep things organized, you have a great tool to work with.

Solid CRM tool well-integrated with the apps ecosystem

Komentarze: First time using Pipedrive, after years of experience using Salesforce and Hubspot, and I really enjoy the user-centered experience. The tool has allowed us to build powerful sales automation (Activecampaign, Zapier, Calendly, Clickfunnels, etc) to empower our team to focus on closing more deals.

Zalety:

Very intuitive CRM, with solid integrations with other apps through Zapier.

Wady:

The licence is not cheap and it was difficult to migrate data seamlessly from one pipedrive account to another.

Not Bad overall but not the most user friendly

Komentarze: Overall decent CRM and decent value. Not ideal for Shopify store owners unless you're technically proficient to set up complicated triggers through Zapier. Activity scheduling isn't the most user friendly or intuitive but email tracking is very good and easy to link to deals in a number of ways.

Zalety:

Easy-ish to sync with my Shopify store and integrate with other programs. Good for tracking emails and contact with certain deals when using the Pipedrive email functionality.

Wady:

Not hte most user friendly, some of the older members of our team struggle a bit. Many useful features behind a heavy paywall. Would prefer a smoother link to Shopify, without Zapier.

Rozważane rozwiązania alternatywne: Zoho CRM

Powody przejścia na produkt: Pipedrive: The email integration and the pricing was better.

Pipedrive - well oiled but fewer features than others

Komentarze: My experience with Pipedrive was always very good.

Zalety:

Everything just works well. Well developed software. Good user interface.

Wady:

Not all the features I needed and cost was a bit more than other options.

Pipedrive's the foundation of our customer relations efforts

Komentarze: Pipedrive has been a great addition to our sales & CRM efforts. With it, we have a system where we can easily follow everything with each prospect and customer, we can create good looking reports from our CRM data, and we've saved a ton of working hours thanks to the automated workflows. All in all, I think it's a must for any growing sales operation.

Zalety:

The best thing by far is the automated emails. We have workflows that trigger an email within 10 minutes of an action taking place. Without it, I'd have to constantly check my inbox. It's saves us a lot of time for more outreach and prospecting.

Wady:

The setup was pretty gruelling for us. The property and workflow setups in particular took longer than we'd anticipated.

Rozważane rozwiązania alternatywne: Zoho CRM

Powody przejścia na produkt: Pipedrive: Pricing was an important factor for us and Pipedrive looked more than capable enough at half the price of some of the others.

Solid Entry for CRM Market

Komentarze: Pipedrive has been a staple for our Business Development Team as we've expanded rapidly over the last few years. As we've built it out for our team's workflows, we've created a solid systems for maintaining prospect records and increasing efficiency of our team.

Zalety:

The ease of use for a user new to a CRM has been great for our growing team. The ability to have people share prospects and notes with each other has helped our team learn from one another as well.

Wady:

Some of the integrations with external software can be a bit clunky. We've run a few zapier integrations and direct api integrations with other tools in our tech stack to build up our experience on the platform.

Pipedrive user experience

Komentarze: I use pipedrive from a client onboarding point of view. This means I need to follow up with potental leads as they progress through the sales pipeline which eventuates with them being a customer. The ultimate goal is to have them onboarded as a customer. I like the fact that every correspondence is tracked including outlook emails. This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project.

Zalety:

Ease of use ......... Easy to progress names from Lead to Customer

Wady:

Nothing from a sales point of view It gives clear visibility of the status of the client .

PipeDrive makes tracking sales easy

Zalety:

Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy. In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the tracking and follow ups even better.

Wady:

At first its quite difficult to set everything up, but once everything is already up and running then you are in clear waters and can enjoy smooth sailing.

My experience with Pipedrive

Zalety:

It has helped us solve the problem of disorganized sales processes by providing clear and structured way to manage our deals and leads. Also it has improved customer relationship management.

Wady:

It is easy to navigate and user friendly nothing that i dislike towards it.

Streamlines Sales Processes

Komentarze: Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks.

Zalety:

I was able to easily track deals by moving them through different stages on the pipeline, which helped me close sales faster.

Wady:

Customization options for reports are limited.

It's good, but it needs work

Komentarze: Neutral, there's some really good functionality and additional extensions you can bolt on. They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad.

Zalety:

Reporting functionality seems better than HubSpot.

Wady:

Support when they're having server issues, which is all too often.

Pipedrive Review

Zalety:

Pipedrive is simple to use and doesn't require extensive reading to grasp how it works. They offer some wonderful tutorials to aid with anything that may arise. It's an excellent tool for anyone looking for something easy to use and inexpensive. The tools allow our small team to keep track of emails, leads, and lead stages all from a single dashboard. Pipedrive is designed specifically for sales professionals. The management reporting tools are there and improving every quarter, but Pipedrive stands out for its ease of use for salespeople.

Wady:

One disadvantage to using Pipedrive is that you have to pay extra to use some custom fields in the reports, and the fee can be rather high, especially if you want to unlock all of the features.

Scripted service. Not customer friendly

Komentarze: After our original Administrator left the company, Pipedrive made it impossible for us to change the Administrator on our account, yet they continued to charge our credit card. Repeat attempts to get their assistance, to get them to stop charging us, were met with scripted responses explaining how they can't help me and the only way to resolve this was by getting our credit card company involved. After 10 months and an escalation to the CEO, CFO and COO, with a final "sorry, we can't help you", we figured out a way to stop them.

Zalety:

Absolutely nothing. We weren't able to use it for the past 10 months.

Wady:

The service - from the top down; Pipedrive needs to take a hard look at its service. There is no question that your approach is not a customer centric one. Instead, you implement policies, procedures, and scripted responses that work to ensure your staff and the company as a whole will not succeed in today's environment which requires both critical thinking and a common sense approach.

Pipedrive, your go to…

Komentarze: As a marketing enthusiast and collaborator, I reckon Pipedrive is tops for managing leads within my team. Keen to see how this tool evolves as AI takes over the workspace, ay.

Zalety:

This is my go-to lead management tool, mate! Love the visual pipeline design of the program, it's a beaut.

Wady:

Well, except maybe it could have a few more customization options.

Pipedrive: the best CRM to manage your businesses.

Zalety:

I appreciate Pipedrive's intuitive user interface, customizable pipeline views, email integration, and its ability to streamline sales processes effectively. Its user-friendly approach to managing customer relationships and sales activities.

Wady:

For me, Pipedrive need more advanced reporting and analytics features, integration with certain third-party tools, and pricing concerns for certain business sizes. Keep in mind that software updates and user experiences may have evolved since then, so it's a good idea to check for more recent reviews or information.

A Journey of Benefits and Challenges: My Experience with Pipedrive

Zalety:

Pipedrive is a CRM that is incredibly user-friendly. It's easy to set up and navigate, making it accessible for even those who aren't tech-savvy. What I really love about Pipedrive is how highly customizable it is. You have the ability to tailor the software to your specific needs, which is a huge advantage.

Wady:

One thing I don't particularly like about Pipedrive is that it can be a bit pricey. However, I believe that the price is worth it for the features you get. Another drawback is that Pipedrive doesn't have a built-in phone system. However, you can integrate it with third-party phone systems as an alternative.

The most effective and straightforward sales tool available

Komentarze: Team members are encouraged to utilize the product because of its appealing UI, which makes it easy for them to see how it will benefit their work. Pipedrive is a powerful and flexible system that can adapt quickly to meet your needs helpfully. Because of how easy and effective it is, everyone in the team will be eager to use it daily.

Zalety:

Our sales department uses it as a tool for the total management and sales process. It gives a database of prospective clients and keeps track of new applicants to maintain communication with them. We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time. Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of follow-up meetings.

Wady:

Larger organizations with a more extensive client database may benefit from an increase in the program's memory capacity, which becomes taxed when dealing with a significant number of registered contacts.

Pipedrive - A Valuable Sales Tool with Room for Technical Improvement

Komentarze: Pipedrive has been a significant asset for our sales team, providing us with essential tools for managing our sales processes. However, there are areas where this platform could use some technical improvements. Pipedrive is a valuable sales management tool with a user-friendly interface and useful features. However, the platform's technical stability and performance could use some attention, especially when it comes to minimizing downtime.

Zalety:

Pipedrive's interface is user-friendly and easy to navigate. The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members. The email integration is incredibly useful, enabling us to track and sync our communications with specific deals, ensuring nothing gets overlooked.

Wady:

Pipedrive falls short in terms of technical stability. We've encountered occasional hiccups and downtime, which can be frustrating when working on critical tasks. These technical issues have led to interruptions in our workflow, and while they are not frequent, they do have an impact when they occur.