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Recenzje produktu: QuestionPro

4,8 (483)

Informacje o produkcie: QuestionPro

Oprogramowanie ankietowe do tworzenia, dystrybucji i analizy ankiet, sondaży i formularzy.

Dowiedz się więcej na temat produktu: QuestionPro

Zalety:

The functionality - easy to use, unlimited questions, variety of question types.

Wady:

No real cons really, but implementing some features take a bit more time than I expected.

Oceny produktu: QuestionPro

Średni wynik

Łatwość użytkowania
4,6
Obsługa klienta
4,7
Funkcje
4,7
Warte swojej ceny
4,8

Prawdopodobieństwo polecenia

9,2/ 10

QuestionPro ma ogólną ocenę 4,8 na 5 w oparciu o recenzje użytkowników na Capterra w liczbie: 483.

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Filtruj recenzje (483)

Robert
Robert
Executive Director w kraju: USA
Zweryfikowany użytkownik LinkedIn
Zdrowie, wellness i fitness, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great for monitoring employee feedback

5,0 7 miesięcy temu

Zalety:

We use this for quick "pulse" type surveys, as well as our annual overall employee satisfaction survey. It's been great for this purpose, and the reporting/drilling-down is just what we need. We've even done simple surveys like what kind of food/lunches people like, or SWAG. I like that you can upload photos/graphics to the answer set to make the survey more appealing.

Wady:

I don't really have anything we don't like about it

Christopher
Data Manager w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great for complex surveys

5,0 8 miesięcy temu

Komentarze: It's been great - they've been able to help us out in the handful of cases where we've run into an issue, and the product itself is rock solid.

Zalety:

Question Branching and Participant Validation

Wady:

Non-Profit license validation requirements

Geoff
Digital Marketing Technologist w kraju: USA
Marketing i reklama, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta
Źródło: SoftwareAdvice

QuestionPro is holding our survey data hostage!

1,0 4 lata temu

Zalety:

It was fairly easy to set up a survey.

Wady:

We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY!!! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access. Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule.

Brian
Director Strategy and Operations w kraju: USA
Usługi w zakresie ochrony środowiska, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

QuestionPro a non-profit no brainer

5,0 3 miesiące temu

Komentarze: Excellent. Good team to work with. Straight-forward product and non-profit offering. Really top-tier compare to free access for non-profits offered by some of the largest companies in the world (e.g. Google, Salesforce).

Zalety:

Great non-profit policy. Elite survey functionality. Much better than using google forms. Easy to learn and use GUI.

Wady:

Not really any cons. The non-profit version naturally has some functionality that is locked. Paying for those functions may be a barrier for some.

Lisa
Director w kraju: USA
Usługi w zakresie ochrony środowiska, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Highly recommend QuestionPro

5,0 8 miesięcy temu

Komentarze: We use QuestionPro as a platform to launch event surveys for our many local partners who host field days and workshops to promote soil health on Indiana cropland. The ability to quickly copy a survey and edit it specific for an event makes it easy to deploy. Plus reporting is available that enables our partners to extract information most pertinent to their program and grant deliverables. Highly recommend the platform.

Zalety:

It's ease of use, the ability to add pictures to surveys, and ability to branch questions for more complex surveys.

Wady:

The short lead time to renew a non-profit subscription. But they have been helpful in navigating the process.

Amanda
Area Director w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Survey Says Question Pro

5,0 8 miesięcy temu

Komentarze: We will continue using this platform as it has made our testing/surveying process easy.

Zalety:

My youth-serving organization recently mitigated from Comet Testing to Question Pro and have been so pleased with our experience. We are able to cross-tabulate results and survey our youth without the background work of setting up access codes and/or entering data by hand. The cross-tabulation feature has made pre/post assessment data ridiculously easy to scrub. We use it across all of our data-driven programs.

Wady:

Some of the features such as saving results to PDF don't work fully and I haven't received the support needed to resolve the issue. It's not a make-or-break, as I can save it as a spreadsheet, but for visual purposes the PDF is sometimes nice.

Christopher
Web Coordinator w kraju: USA
Administracja państwowa, Pracownicy: 1 001–5 000
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Wonderful Survey Tool for Non-profits

5,0 9 miesięcy temu

Komentarze: Our overall experience has been very good. For the types of surveys we do as local government, we have been able to meet our needs with the 'non-profit' license just fine.

Zalety:

We get nearly everything the software offers on our non-profit account. Support has traditionally been very responsive for us!

Wady:

There are just a few limitations with the non-profit account, but they are mostly things we rarely need anyway. We recently stumbled upon a limitation that left us baffled: some complex questions aren't included in the analytics dashboard. But there isn't even a list of them to refer to ahead of time. Also, limited to just one person that can use it.

Haley
President w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

No Questions about QuestionPro for our Non-profit organization

5,0 3 miesiące temu

Komentarze: QuestionPro allows our non-profit organization to easily poll our members through customizable surveys that help us to stay connected with our members and to ensure we are supporting them properly. Our members are located all around the world and QuestionPro provides the option for us to create the same survey in multiple languages. The skip logic is an essential feature we use for each of our surveys.

Zalety:

We use the multi-language support and the skip logic for all of our surveys. The surveys are customizable and easy for our members to complete.

Wady:

We love that we can make the survey available in multiple languages but would like an easier to use feature for importing the questions in multiple languages into the surveys.

Rachel
Executive Director w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great for the high volume user who needs a lot of surveys.

4,0 4 miesiące temu

Komentarze: This software has been terrific for our needs

Zalety:

Easy to manage many different surveys, including the ability to copy from a template and use custom pre-crafted responses. Terrific editing capabilities for multi-row and column responses. Data downloads cleanly into Excel including graphs. Terrific question options with complex logic capabilities

Wady:

Formatting isn't as aesthetically pleasing as some. As a stand alone software, it doesn't integrate with other platforms as well.

Tom
Research Manager w kraju: Wlk. Bryt.
Badania, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Excellent - vastly improved our research delivery

4,0 2 miesiące temu

Komentarze: Very positive - easier and more efficient to script the surveys, they look a lot better, and export/analysis is good.

Zalety:

Easy to programme surveys and the design/UX is a vast improvement on our previous software. The style and display options for questions are excellent.

Wady:

Sometimes it is difficult to apply more complex routing - you have to create a lot of rules and logic.

Roz
CEO w kraju: Wlk. Bryt.
Zarządzanie organizacjami non-profit, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Couldn't be happier with QuestionPro

5,0 w zeszłym roku

Komentarze: Extremely positive. Customer service is brilliant and very responsive, and the platform itself is reliable, attractive, and extensive in terms of functionality.

Zalety:

We feel extremely lucky to have access to QuestionPro on a non-profit waiver, which means we have amazing functionality for no cost. For a charity, this means so much to us. It enables us to quickly and easily seek the opinions and input of a wide range of audiences - including our beneficiaries and stakeholders - customising our surveys to ensure they are relevant. We also find the analytics functionality very helpful.

Wady:

The only thing we would have loved to see is the ability to compare two data sets side by side, but appreciate that's not really the point of the platform.

Austin
Investigator w kraju: USA
Usługi konsumenckie, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Rozważane rozwiązania alternatywne:

Surprisingly Easy

5,0 8 miesięcy temu

Komentarze: I wasn't exactly thrilled to be responsible for finding a new survey tool and implementing it but QuestionPro was surprisingly easy to work with and it was a much simpler process than I had anticipated. We are getting more data and making the most of it with QuestionPro.

Zalety:

I like QuestionPro because it is easy to set up and use. I was able to quickly import the contact list and get the new survey out. Actually creating the survey was no problem. It's a simple process and you can customize it pretty much any way you want. The results are easy to view.

Wady:

There isn't anything negative that sticks out in my mind. We weren't offered any discount but the price is fair so that's okay.

Vitaliy
President w kraju: Polska
Zarządzanie organizacjami non-profit, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

The best for nonprofits

5,0 5 miesięcy temu

Komentarze: Easy, fast, useful, variable to present results and more others

Zalety:

This tool allows us to have a full range survey program with almost all of the statistical tools we need.

Wady:

I agree with most of rewievers the free nonprofit license limits certain functionality, it is interesting to try it, may be time to time.

Anne
VP, Operations w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Long-time, happy user

5,0 6 miesięcy temu

Komentarze: We have been using QuestionPro for over 5 years now and are very happy with their design, reports, and overall functionality

Zalety:

Flexible question design and easy viewing for the customers

Wady:

There is nothing we don't like about it.

Caleb
Assistant Director of Development w kraju: USA
Zarządzanie edukacją, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Easy to build, easy to review surveys.

5,0 5 miesięcy temu

Komentarze: QuestionPro has simplified our evaluation process immensely since we started using it. We highly recommend it!

Zalety:

QuestionPro makes it easy to build robust surveys that allow us to accurately evaluate our programs. It's much easier to set up logic on this platform than others that we have used, and reviewing results is so much simpler. It lets us get to the point quickly and easily without having to spend a bunch of time constructing our surveys.

Wady:

We have no major qualms with QuestionPro.

Malcolm
Chief Executive Officer w kraju: Wlk. Bryt.
Zarządzanie organizacjami non-profit, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Question Pro is excellent

5,0 7 miesięcy temu

Komentarze: I have been extremely pleased with the results we have gained from the many surveys we have run. Our end users really find it easy to use too.

Zalety:

I like how easy it is to create a survey

Wady:

Nothing really, it's a great product and I really like it

Linda
Survey Developer w kraju: USA
Sztuki sceniczne, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Excellent Tool for Developing Involved Surveys

5,0 9 miesięcy temu

Zalety:

Excellent options for questions. Results are easy to segregate to identify issues with our convention.

Wady:

Help is still a little spotty. As a technical writer, I think it's written by software techs, not a writer. Sometimes it's hard to find an answer to my question.

Kenny
Research Policy and Advocacy w kraju: Irlandia
Zarządzanie organizacjami non-profit, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

QuestionPro for surveys and evaluations

5,0 9 miesięcy temu

Zalety:

QuestionPro is easy to use and allows for complex questionnaires to be designed in minutes. The analysis functions are intuitive and can be used without any underlying knowledge of statistics or quantitative research methods. Despite this it is possible to carry out complex and robust surveys. The export data function is simple to use and allows for data to be exported in a number of different formats.

Wady:

Sometimes when you log in the software claims that you are already logged in elsewhere and refuses you access. This is a very minor gripe but can get annoying when you are under time pressure.

Angelika
Office Manager w kraju: Niemcy
Badania, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Great help in our annual workflows!

5,0 11 miesięcy temu

Komentarze: We are really happy with the tool. It is a great support in getting participant feedback and having a swift overview/report just after our events. We also use it for a feedback/reviewing process on research papers and it has proved to be helpful here as well. The design options are good and flexibel, so we can adjust layouts and the look &feel as we want. Also, we value the adjustable final "Thank You! " pages, which we use for putting up additional information for those finishing the survey.

Zalety:

I like the clear design, which helps to understand which kind of questions and survey options are available. The software offers loads of options, but I feel the set-up really helps to navigate different options, even for those who are not so familiar with market research.

Wady:

If you have loads of surveys in parallel or keep a lot in the archive, it might be a bit cumbersome to keep the overview, but maybe our titeling could also be improved. I would need to look into the sorting options again. Probably there is something there, which I did not apply.

Brianna
Executive Director w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Has been amazing for our small healthcare non-profit!

5,0 7 miesięcy temu

Komentarze: This has been a great experience. This has elevated the reach of our small non-profit.

Zalety:

Question Pro is designed to allow for quick design of surveys, easy delivery to clients/customers/public, and provides great visual reports and/or raw data for use! This has been the software we have been looking for!!!!

Wady:

We had a few kinks in the survey creation our 1st time, however the customer service was amazing and provided solutions to the errors.

Lilian
HR Manager w kraju: USA
Zarządzanie edukacją, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

No Regrets With QuestionPro

5,0 8 miesięcy temu

Zalety:

Building surveys is easy with QuestionPro It handles market research well It is an amazing SMS survey solution

Wady:

Not a single issue with QuestionPro. All has worked well.

Kelly
Executive Director w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Great product!

5,0 5 miesięcy temu

Komentarze: We love having this available for the multipled surveys per year we need to run in our coalition.

Zalety:

Very easy to create surveys. Appreciate the variety of downloads available for analytics

Wady:

Could use more logic, but would need to upgrade

Lourdes
Parent Educator w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Friendly Survey Creator

5,0 8 miesięcy temu

Komentarze: My overall experience with QuestionPro has been excellent, especially since our nonprofit benefits from its comprehensive survey tools at no cost. This generosity stands out as other companies typically don't offer similar free services.

Zalety:

The ability to use templates with different options for the questions

Wady:

Sometimes it isn't easy to find certain options for a new question format

Esther
Administrative Assistant w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Wonderful Help...

5,0 8 miesięcy temu

Komentarze: We have enjoyed using QuestionPro and have found it very useful in our business.

Zalety:

We find the customizable features to be very helpful!

Wady:

We would like to see the exporting options to have more ability.

Niyati
Operations Manager w kraju: Indie
Zarządzanie organizacjami non-profit, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Experience of using questionpro for past 4 years.

4,0 6 miesięcy temu

Zalety:

We use questionpro for our data collection needs across various projects, and the experience has been amazing. customized forms allows us to create surveys to our specific need, he analytics feature is particularly impressive, The user-friendly interface and the wide range of question types available make it easy to design and distribute surveys.

Wady:

Some bug fixes required in several places. overall a great app.