Od 18 lat pomagamy firmom
w wyborze lepszego oprogramowania

Recenzje produktu: Arena QMS

4,5 (79)

Informacje o produkcie: Arena QMS

Zorientowany na produkt system QMS firmy Arena łączy procesy jakościowe i produktowe, upraszczając zachowanie zgodności z przepisami i przyspieszając wprowadzanie produktów na rynek.

Dowiedz się więcej na temat produktu: Arena QMS

Zalety:

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support.

Wady:

Work order and material sync up with other platforms is a problem and hassle to deal with.

Oceny produktu: Arena QMS

Średni wynik

Łatwość użytkowania
4,2
Obsługa klienta
4,3
Funkcje
4,3
Warte swojej ceny
4,1

Prawdopodobieństwo polecenia

8,1/ 10

Arena QMS ma ogólną ocenę 4,5 na 5 w oparciu o recenzje użytkowników na Capterra w liczbie: 79.

Czy używałeś już produktu: Arena QMS?

Dziel się swoimi doświadczeniami z innymi nabywcami oprogramowania.

Filtruj recenzje (79)

Akhilesh
Software Test Engineer w kraju: Indie
Zweryfikowany użytkownik LinkedIn
Telekomunikacja, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Helpful product for scaling up operations.

4,0 4 lata temu

Zalety:

It has been very reliable in terms of service providing and quality management. The features of Arena QMS stand out in performance compared to rest of the products.

Wady:

They are a bit on costlier side and have to show empathy during customer support.

Lao
Design Quality Engineer w kraju: USA
Sprzęt medyczny, Pracownicy: 5 001–10 000
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Feedback with my experience with use Arena QMS

5,0 w zeszłym roku

Komentarze: Overall I like to use Arena QMS system for documentation process.

Zalety:

Easy to use and easy to learn, powerful fast Search.

Wady:

Search could be more easier and better filtering.

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Hi Lao, Thanks for leaving us a review! We're glad to hear Arena QMS has been easy to use! We hear your feedback about the search function and appreciate your input. We'll share for consideration for future improvement.

Charles
Sr QC Analyst w kraju: USA
Biotechnologia, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

QMS is lacking

2,0 2 lata temu

Zalety:

At least it is not a paper based system.

Wady:

It is not user friendly at all. Searches are confusing, and notifications are confusing. Circulating documents through Arena is a hassle.

Luis Armando
Series Quality Management w kraju: Meksyk
Motoryzacja, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Arena Review

4,0 3 miesiące temu

Komentarze: I can learn from a variety of topics of interest in the industry

Zalety:

The score system that will rate you with the other users of the platform.

Wady:

There are a lot of links to follow and some are repetitive.

Odpowiedź sprzedawcy: Arena, a PTC Business

2 tygodnie temu

Thank you for taking the time to leave us a review, Luis Armando! we're happy to hear Arena has been helpful for training and learning more about your industry

Courtney
Scientist w kraju: USA
Sprzęt medyczny, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Ease of Use for Users

5,0 w zeszłym roku

Komentarze: Big improvement from our previous QMS system, smooth implementation from user perspective. Look forward to learning more about Arena.

Zalety:

It's breadth of capabilities, customizing of Dashboard, ability to save search filters.

Wady:

Not auto-populating in Dashboard fields. I.E. if you click into "Training", only recently visited Trainings appear, not necessarily all that are outstanding for the user.

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Hi Courtney, thank you for taking the time to leave us a review! We're glad that you've found Arena QMS to be an improvement from your previous QMS system.

Maya
Mechanical Engineer w kraju: USA
Sprzęt medyczny, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Arena QMS Review

5,0 w zeszłym roku

Komentarze: I like it a lot! I haven't had much experience with other QMS systems but Arena was mostly intuitive and I've helped improve our company's utilization of the various features.

Zalety:

I like the ease of adding items to/from DCOs, implementing changes, document storage, and item creation.

Wady:

Adding items to BOMs should be the same mechanism as adding to DCOs (can input multiple search queries then add all to BOM) some functions are harder to find intuitively (import/export functions or certain comparisons) so more free resources for workers on more advanced Arena activities would be great.

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Hi Maya, thank you for letting us know more about your experience with Arena QMS! We're glad it's been intuitive so far and hope you continue to realize the benefits of using our solution.

Saikiran
NPI Engineer w kraju: USA
Inżynieria mechaniczna lub przemysłowa, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

GOOD QMS with some issues to QAD

4,0 w zeszłym roku

Zalety:

All documentation in one platform, Sorting and searching made easy

Wady:

Work order and material sync up with other platforms is a problem and hassle to deal with

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Hi Saikiran, Thank you for taking the time to review Arena QMS. Your feedback about the work order and material sync up is helpful, and we'll share this with the team. We're glad to hear that you've benefitted from the platform!

Chris
Sr. Quality Systems Manager w kraju: USA
Sprzęt medyczny, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Rozważane rozwiązania alternatywne:

Arena QMS eval

5,0 8 miesięcy temu

Zalety:

It is easy to implement and is very powerful.

Wady:

The way licensing is setup. I would love it a lot more if it was priced per logged in user and not named user.

Odpowiedź sprzedawcy: Arena, a PTC Business

5 miesięcy temu

Thank you for leaving us a review, Chris. We're happy to hear you find Arena QMS easy to implement and appreciate your feedback regarding licensing.

Harsh
Manufacturing Engineer w kraju: USA
Sprzęt medyczny, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great one stop solution

4,0 w zeszłym roku

Zalety:

Easy to use, great system for document lifecycle and document management.

Wady:

Some documents tend to become buggy like formatting gets bad.

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Hi Harsh, thank you for leaving us a review. We're happy to hear it's been easy to use and helpful for your document management.

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Sprzęt medyczny, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Easy to Setup and Use

5,0 w zeszłym roku

Zalety:

Easy to configure and usability has significantly improved over the years as well as improved validation. Also easy to link items for complete traceability

Wady:

Some more flexibility for configuring the Quality world and updates.

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Thank you for taking the time to review Arena QMS! We're glad it's been easy to set up and use. We appreciate your feedback regarding flexibility in the Quality world and will pass this to our team.

Paul
Scientist w kraju: USA
Biotechnologia, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Efficient System

5,0 w zeszłym roku

Komentarze: I've enjoyed using the system for our needs.

Zalety:

I appreciate the wide array of accessibility features for quality management.

Wady:

I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Hi Paul, Thank you for reviewing Arena QMS. We're glad it's been an efficient system to use for your organization and appreciate your feedback on our search feature.

Julien
Quality Manager w kraju: Szwajcaria
Sprzęt medyczny, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

A Game-Changing Solution

5,0 2 lata temu

Komentarze: This is a huge tool to use for the product and regulatory requirements compliance and especially to prove this compliance to the authorities.

Zalety:

The configuration possibilities that allows to complies with a Quality Management System.The compliance to the FDA requirements for records management, electronic signatures etc...

Wady:

To improve the follow up of the actions, it should be useful to follow tasks individually in quality processes. e.g. Corrective and Preventives Actions

Odpowiedź sprzedawcy: Arena, a PTC Business

2 lata temu

Hi Julien, Thanks for taking the time to leave us a review! We appreciate hearing your experience with our solution and are glad it's been helpful for your company.

jery
Maintenance Tech w kraju: USA
Sprzęt medyczny, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

From a User's Point of View

5,0 w zeszłym roku

Zalety:

The interface is easy to navigate, and the servers seem to run well

Wady:

No complaints, Arena QMS is well pretty well put together

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Hi Jery, Thank you for reviewing Arena QMS! We're happy to hear it's been easy to navigate and that you've overall had a positive experience with our solution.

Maria
Senior Regulatory Specialist w kraju: USA
Sprzęt medyczny, Pracownicy: 1 001–5 000
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Less clicks

4,0 2 lata temu

Zalety:

Less clicks to get to what you need to perform on my everyday duties. The tabs and options are easy to use and understandable.

Wady:

Opening redlines and blacklines of a document can be tricky when reviewing.

Odpowiedź sprzedawcy: Arena, a PTC Business

2 lata temu

Hi Maria, Thank you for reviewing Arena QMS. We're happy to hear you've had an overall positive experience with our solution and appreciate your feedback about opening redlines and blacklines.

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Technologia i usługi informacyjne, Pracownicy: 1 001–5 000
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Helpful QMS

5,0 2 lata temu

Komentarze: My over all experience has been good. I shall recommend.

Zalety:

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support

Wady:

Users may find that the level of customization available in Arena QMS is insufficient for their specific organizational needs and workflows.

Odpowiedź sprzedawcy: Arena, a PTC Business

2 lata temu

Thank you for reviewing Arena QMS! We're happy to hear your overall experience with our solution has been positive.

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Sprzęt komputerowy, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Very user friendly system

4,0 w zeszłym roku

Komentarze: I like it so much

Zalety:

Easy to navigate on different features and tools

Wady:

I would like it to have more training capabilities

Odpowiedź sprzedawcy: Arena, a PTC Business

w zeszłym roku

Thank you for taking the time to leave us a review! We're glad you've enjoyed using Arena QMS and find it easy to to use.

Karter
clinical holter technician w kraju: USA
Szpitale i opieka zdrowotna, Pracownicy: 10 000+
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

love it

5,0 2 lata temu

Zalety:

Arena is very easy to use and very user friendly.

Wady:

The design seems very simple and basic, but it's not necessarily a bad thing.

Odpowiedź sprzedawcy: Arena, a PTC Business

2 lata temu

Hi Karter, Thank you for leaving us a review! We're happy to hear Arena QMS has been easy to use and user friendly.

Srimallika
Software Test Engineer w kraju: USA
Sprzęt medyczny, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Test documentation Review for Medical Devices

4,0 4 lata temu

Komentarze: Overall Arena is a great tool that eliminates paper and performs the transactions electronically and saves a lot of time for all the employees.

Zalety:

Creation of items, uploading and routing for reviews are at high ease.

Wady:

the searching query can be better because currently, we can only search with items that are definite. We need to remember them.

Odpowiedź sprzedawcy: Arena, a PTC Business

4 lata temu

Srimallika, Thank you for your review of Arena QMS. We appreciate your feedback and are glad to hear to you are happy with the system. With regard to Search, we've made some great improvements with the latest release. Please reach out to your customer success coach for tips to improve your search experience.

Roget
Principal Engineer w kraju: USA
Motoryzacja, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Proud customer for fifteen years

4,0 8 lat temu

Komentarze: For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.

Zalety:

The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.

Wady:

There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.

Kapil
NPI Manager w kraju: USA
Produkcja elektryczna/elektroniczna, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great PLM and BOM system that integrates well

5,0 4 lata temu

Komentarze: Arena is a great tool for any company and makes it easy to share BOMs, parts, and lifecycle for entire product families.

Zalety:

The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.

Wady:

There is not much that I do not like. I think the module that could be improved is the Quality module to be more of a workflow, but it could also be that our use-case is not very standard.

Odpowiedź sprzedawcy: Arena, a PTC Business

4 lata temu

Kapil, Thank you for your review of Arena QMS. We appreciate your feedback and are happy to hear you are so happy with the solution.

Brandon
Quality Admin w kraju: USA
Zdrowie, wellness i fitness, Pracownicy: 10 000+
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Admin/Doc Control Review

3,0 4 lata temu

Komentarze: My overall experience is pretty good. I would prefer the training aspect and out of office to have more flexibility however.

Zalety:

It works pretty well for processing change orders and searching is pretty simple.

Wady:

There is no out of office function to pause training due dates for employees with an extended out of office. When I reached out to Arena support, I was told that there is no function for out of office and I was not given any timeline for when that function will be added. I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date. Mastercontrol asks for comments whenever you edit.

Odpowiedź sprzedawcy: Arena, a PTC Business

4 lata temu

Hello Brandon, Thank you for your review of Arena QMS. We appreciate your feedback. We are hosting a customer event on Arena Training Management today. If you haven't registered it may be beneficial for you to attend or at least sign up to get the recording. Here is the link to register on the Arena Events platform. https://www.arenaevents.co/arena2020/events

kim
Director, Regulatory Affairs/Quality Assurance w kraju: USA
Sprzęt medyczny, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Excellent PLM System!

5,0 8 lat temu

Komentarze: Going from an access database and manual ECO system to ARENA was a change that provided so many benefits. Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier. Changes made to parts/BOMs are fully traceable and the changes are available on ARENA via redlines.
The various quality modules provided us with a more streamlined approach to CAPAs, NMRs and Device Returns.
Our purchasing function has improved as access to necessary files is all provided via ARENA.
Overall the ARENA PLM System is very user friendly and a very powerful tool.

Zalety:

The change module, items module, and quality module, ease of use, and customer service at ARENA

Wady:

No cons at this time.

Bob
Senior Manufacturing Engineer w kraju: USA
Sprzęt medyczny, Pracownicy: 10 000+
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Arena QMS Features

4,0 4 lata temu

Zalety:

Search options are very helpful; file associations are useful; BOM redline feature is very useful; being able to bookmark documents and the dashboard are also very useful features

Wady:

Accessing some functions is neither obvious nor intuitive - for example being able to sign off as a document approver is not easily accessible

Odpowiedź sprzedawcy: Arena, a PTC Business

4 lata temu

Hello Bob, Thank you for your review of Arena QMS. we value your input. Please reach out to your customer success coach at any time to discuss any processes you don't find intuitive. They can provide some guidance.

Simon
R&D Director w kraju: USA
Sprzęt medyczny, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Easy to use QMS software

4,0 4 lata temu

Zalety:

User friendly, I have used other software before and Arena is the most user friendly one.

Wady:

I have only started using Arena for 3 weeks (since I have joined this company) and I like it so far. Don't have any dislike yet.

Odpowiedź sprzedawcy: Arena, a PTC Business

4 lata temu

Hello Simon, Welcome aboard as a new Arena QMS customer! We appreciate your positive feedback and sharing how user-friendly Arena is compared to other solutions you have used.

Marisa
Global Supply Manager w kraju: USA
Motoryzacja, Pracownicy: 1 001–5 000
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Arena QMS Review

5,0 4 lata temu

Komentarze: User-friendly. As a person who has never used Arena, it was very easy to use and navigate with little training.

Zalety:

Ability to compare BOM differences. Easy to track engineering changes/revisions

Wady:

I have not had any issues using Arena QMS

Odpowiedź sprzedawcy: Arena, a PTC Business

4 lata temu

Marisa, Thank you for your stellar review of Arena QMS! We appreciate you sharing your positive experience.