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Informacje o produkcie: Zoho Expense
Zoho Expense posiada rozbudowane funkcje do obsługi podróży i wydatków, kontroli wydatków oraz dostosowywania i automatyzacji procesów biznesowych.
The mobile app and the ease of set-up and use of most features. If I have questions customer support responds in a reasonable time-frame.
There is a steep learning curve and the concept of reports is a bit unclear for junior staff. Occasionally the app stops working.
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Filtruj recenzje (1 085)

Cost-effective feature rich expense management solution
Komentarze: So far the experience has been very positive - good product supported by a friendly team
Zalety:
- Ease of use, ease of set-up, robust functionality - Knowledge and support of the per diem process - Active user v. inactive user pricing model.
Wady:
- we were confused between expense types and expense categories and credit card integration became a little complex and support for this area was not as strong
Ease of Use
Zalety:
ease of use of features. do not need support to set up
Wady:
one needs custom quote to access full suite of travel management features
Difficult to use, doesn't have customization for specific regional needs
Zalety:
I like that I can autoscan receipts easily within the mobile app
Wady:
I constantly get error messages that come with little to no explanation and take up a lot of time for resolution with my company.
Zoho for Expense Tracking
Komentarze: I use Zoho for expense tracking and recording. It has been very easy to use and I do enjoy logging into it every time I need to create a new expense.
Zalety:
The ease of use and the GUI. All items are easy to see and use. The expense approval process is also very straight forward.
Wady:
Nothing comes to mind at the moment. I have not had any issues with Zoho.
Effortless Expense Management with Zoho Expense
Komentarze: My experience with Zoho Expense has been positive. It simplifies expense management with automated receipt capture, easy reimbursements, and seamless accounting integrations. The interface is user-friendly, making it easy to use without a steep learning curve.
Zalety:
Zoho Expense offers automated receipt capture, a user-friendly interface, and seamless integrations with accounting tools like QuickBooks. It also provides customizable approval workflows and a mobile app for easy expense tracking.
Wady:
The free plan is limited, and integrations may have occasional sync delays. Some advanced features require a learning curve, and customer support response times can be slow during peak hours.
Great for expenses
Zalety:
It is much easier to use then the software that my previous employer used.
Wady:
No cons to speak of, we have the system very customized for our needs
Zoho expense tool - very helpful in managing expenses
Komentarze: Overall experience is nice and effective
Zalety:
Settings and customization as per your organizations, workflow management and visualization
Wady:
Need more feasibility in terms of setting up country level budgets and expense and a possibility to upload budget through excel
Easy to use from Gmail App
Komentarze: so far so good. I really like the integrations with gmail app.
Zalety:
I like how i can easily up load expense reports from gmail and apple app
Wady:
I just need to call support to properly set up my account
Zoho Expense: A User-Friendly Solution for Expense Management
Komentarze: Zoho Expense is a seamless and efficient expense management experience with its user-friendly interface and automation features.
Zalety:
Zoho Expense is a user-friendly interface that easily tracks expenses and approvals. Its automation features, like smart scan and policy enforcement, simplify expense management efficiently.
Wady:
The mobile app can sometimes be slow, affecting real-time expense reporting. Otherwise, it is good.
My take on the system
Komentarze: Easy to use for a first timer for better management
Zalety:
Easy to use and simpler to follow and record
Wady:
The ability to integrate with other systems
excellent value, full featured expense managment
Zalety:
excellent OCR Minimal manual entry excellent integration with books extremely cost-effective trip planning really good for authorisations
Wady:
slightly convoluted onboarding reconciliation process for company debit card expenses is complicated but fine once it is understood trip planning could be templated to make life easier
Rozważane rozwiązania alternatywne: QuickBooks Online
Powody wybrania produktu: Zoho Expense: value and better UI, the mobile app expense process was simpler
Przejście z: Rydoo
Powody przejścia na produkt: Zoho Expense: UI, OCR capability and cost per user are better
Zoho Expense is a life saver
Zalety:
I have been implementing Zoho Expense for other businesses. It has solved recurring problems of document storage, expense capture and reimbursements.
Wady:
The number of reports are minimal. The should have a report section like Zoho Books.
Zoho review
Komentarze: The system is robust and simple to use, a powerful combination for business.,
Zalety:
The system is simple and effective, in comparison to other tools deliver much more with much less costs and complications.
Wady:
The system is robust and simple to use, a powerful combination for business.,
Very easy to use, real time-saver!
Komentarze: Product is excellent. Customer service - terrible. A person from the UK ( not my jurisdiction or timezone) did a lazy attempt to suggest a demo at the time convenient for HIM, and then disappeared - guess he figured, why bother since I purchased it anyway having been pressured by my accountant ( not your sales team).
Zalety:
I like how easy it is to file your receipts and expenses: all you need to do is to take a photo. Zoho Expense then sorts them out at about 90% accuracy. It really saves time. I also like that the trial period included a full version, it allows you to fully experience functionality
Wady:
The so-called customer care is almost non-existent. It was a drag to schedule a demo with them: they kept sending me their calendars without bothering to connect personally. And once I finally booked a slot, their sales person cancelled on me at the last moment! They never bothered to follow up, didn't offer an alternative appointment ( oh, I had to sift through their calendars!) and once I purchased it since I liked the product anyway, they disappeared. If my accountant hadn't insist on Zoho vs Quickbooks, I would have gone with Quickbooks simply due to lack of customer care. Quickbooks sales folks were very attentive! I have two products from Zoho both professional versions and didn't hear from them once.
A brilliant expense management software.
Komentarze: The product has automated all our expenses management from receipt scanning to with auto cropping and auto processes that have saved us alot of time
Zalety:
The product is a reliable expense management platform with comprehensive suite of tools that ensures automation different business activities.
Wady:
We have not found any downside of Zoho Expense during implementation.
Transform Bill Management with precision
Komentarze: can put my overall experience in a couple of words as it is a user-friendly platform. I am a big fan of their feature to upload bills to Zoho and the amazing thing about it is that it scans each and everything from the bill, very clearly like the transaction number, amount, name of the payer, date and time etcetera. So, I can say that it is one of the best expense management tools
Zalety:
There are a lot of features in Zoho Expense however, the most liked feature of Zoho Expense is Zoho Extension which allows you to take screenshots from emails or messages and those screenshots get directly uploaded to zoho. It's also a feature that can exclude a personal transaction, automatically remember the expense, and remove it automatically. Travel expenses can be added based on mileage and per diem
Wady:
I like everything in Zoho expenses except the reporting part which is not very customizable. It's user-friendly, however, for someone new who could get confused by the interface because it could be complex for beginners. mobile is not properly synced with the tool.
I am very much satisfied
Zalety:
can track easily expenses from my employees
Wady:
my suggestion is to directly link it with zoho payroll
A Positive Experience
Zalety:
Very thorough and flexible. I can customize the features and add functions that I need.
Wady:
It has so many features that it takes some study on start up, but it's worth it.
Rozważane rozwiązania alternatywne: QuickBooks Online
Powody przejścia na produkt: Zoho Expense: Cost and word of mouth of colleagues.
Best ever expense tracking app
Komentarze: Best ever expense tracking app. We always have a great experience with Zoho
Zalety:
The cloud implentation and interface which makes it easy to use
Wady:
There is really nothing that we can dislike in this product
Odpowiedź sprzedawcy: Zoho
11 miesięcy temu
Hi Jothika, Thank you for taking the time to review Zoho Expense and sharing your feedback. If you have any feedback or feature suggestions feel free to reach out at <support[at]zohoexpense[dot]com>. We value feedbacks from customers and it helps us enhancing our application. Assuring you our best service at all times. Regards, Thanga - Zoho Expense
Easy to Use
Komentarze: Pretty good. No real complaints. There was one issue and I was able to chat and fix it right away.
Zalety:
It is easy to use. If you get caught up start a chat and they are super responsive to correct the issue.
Wady:
The fact that I have to login separately from Books and pay separately from Books. I thought it would be linked together.
Odpowiedź sprzedawcy: Zoho
11 miesięcy temu
Hi, Thank you for taking the time to review Zoho Expense and sharing your feedback. We are glad that you find our chat support superhelpful. Zoho Books is our accounting solution for bookkeeping needs. However, all the expenses which you approve in Zoho Expense will be pushed into Zoho Books provided the organization ID's of both your Zoho Books and Expense are same. If you need any help regarding the integration, Please drop an email to <support[at]zohoexpense[dot]com> or initiate a chat. This would help us to assist you further. Assuring you our best service at all times. Regards, Thanga - Zoho Expense
Great but costly compared to other services
Komentarze: Seamless, accurate and clutterfree are a few adjectives I may use to describe my UI experience with ZoHo Expense. The only factor I don't like is the cost of it. Maybe there could be a free solution that allows only particular expenses/costs reports to be generated, rather than paying for the full features, which I don't use at all.
Zalety:
ZoHo Expense has great features for micro to mega businesses.
Wady:
I personally use it to maintain costs and expenses reports, which is almost a free feature with many other platforms. I would like it to be free for me, since I already use their paid version of ecommerce platform.
Great way to stay on top of expenses.
Komentarze: Excellent experience so far. Very pleased to have everything integrated with a single provider.
Zalety:
Integration with banking and other Zoho apps makes a huge improvement in managing and monitoring expenses. If using Zoho CRM there is no reason to look elsewhere for expense management.
Wady:
I wish that the receipts were auto-analyzed better but this technology is similarly employed elsewhere.
Very Expensive
Zalety:
It generates automatically the cost and you can edit any report
Wady:
The cost to utilize the service i am a one person company
Claims and Expense platform rolled into 1.
Komentarze: Overall a pleasant experience with Zoho Expense - the experience itself is superb!
Zalety:
I particularly like the mobility features whereby on the go I can request via mobile and ipad. One of the awesome features as well is it’s transparency on approval flow.
Wady:
Not entirely a “con” but would love to see its capability on Ai i.e. if i uploaded a receipt automatically it will fill out the relevant fields such as merchant name and amount to be reimbursed.
Construction expenses & time and tracking
Komentarze: Excellent because easy to learn and makes the life easier while tracking expense
Zalety:
Zoho software is easy to understand, and its helps me to track all the invoices in one place
Wady:
GST AND HST need to be automatically calculated when taking the picture, but its doesn't have the feature