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Informacje o produkcie: ConsignCloud

Oprogramowanie ConsignCloud pomoże na nowo wyobrazić sobie, jak twój sklep zarządza zapasami, angażuje klientów i rozwija się.

Dowiedz się więcej na temat produktu: ConsignCloud

Zalety:

Their customer support is to notch. Easy to locate, with quick friendly responses.

Wady:

I have trouble understanding what data the filters are exactly focusing on, and every filter I add within Data Explorer is another Inception layer of misunderstanding.

Oceny produktu: ConsignCloud

Średni wynik

Łatwość użytkowania
4,5
Obsługa klienta
4,8
Funkcje
4,3
Warte swojej ceny
4,2

Prawdopodobieństwo polecenia

8,2/ 10

ConsignCloud ma ogólną ocenę 4,6 na 5 w oparciu o recenzje użytkowników na Capterra w liczbie: 52.

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Filtruj recenzje (52)

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Excellent product, very glad we chose ConsignCloud

5,0 4 lata temu

Komentarze: ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them.

Zalety:

The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.

Wady:

The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.

Kiri
Director w kraju: Australia
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Long-term user, still happy 😊

5,0 10 miesięcy temu

Komentarze: Overall, I've enjoyed using ConsignCloud and my business relies on it heavily. The support team are generally pretty good (although when there's an issue with a third party integration like printnode or shopify, they're quick to pass the buck)

Zalety:

The automated emails to consignor's, it really prevents a lot of back-and-forth with our clients

Wady:

The reporting features for essential KPIs like average sale, top salespeople and sales per hour are really lacking, even with tge paid reporting feature

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Kiri! Thanks so much for leaving this review! We're looking for ways to improve, so this is definitely incredibly helpful! Cheers!

Nora
CEO w kraju: Szwecja
Tekstylia, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

useful, but lack customization options and not very good UX

3,0 4 lata temu

Komentarze: It is very good, and I like the program. However it feels like with a bit of development it could be really great. It has a feel that it is designed by people that dont use it on the daily.

Zalety:

There are many good features such as the automatic emails, and that you can set expiry dates etc. that are really helpful in our daily operations. Well organized, and the autofill and estimated pricing is very efficient and saves us a lot of time.

Wady:

The first issue is the UX. It is not at all intuitively designed. It takes time to find and understand the features you are looking for. For example, finding and using the expiration feature in the expired list is very inefficient. A button directly on the products would be more useful. The second issue is the lack of customization options. There is some customization, but it would be great to have a lot more such as: - change timing of emails, ability set weekly/monthly instead of daily - change font, layout, design of emails - create own templates and categories for emails, other than those that already exist - add option to expire products not only from the expirations list but directly in the product page - ability to add custom tax calculations - customize the dashboard/landing page

Odpowiedź sprzedawcy: ConsignCloud

w zeszłym roku

Hi, Nora! This is an older review, but we are still grateful for it. As we are a fairly small company we are very happy to hear suggestions and implement them. And at the same time that makes it more difficult to do so. I like your thoughts on the customization. Luckily our UX has changed quite a bit in the last two years, we have tried to make it as intuitive as possible since that is the most important! I worked at a consignment shop for a number of years using ConsignCloud before joining this team and so we always consider the needs and experiences of our users before anything else. Again, thank you for your feedback!

Rhonda
Chief Toy Tester w kraju: USA
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Best app for online consignment management

5,0 10 miesięcy temu

Komentarze: Our experience has exceeded expectations. Given that this app controls a central part of our business, it's really important that it be super stable. To date, we have not had any performance problems, other than a few minor tweaks that were resolved very quickly by the support team.

Zalety:

This app is super easy to set up and use. We run an online marketplace with thousands of products and all is easily managed in ConsignCloud. Plus the support is first rate. Really. We've received almost immediate responses to the few issues we've had to figure out.

Wady:

I wish that I could apply simple fixed-amount payouts on some products listed on consignment. We don't always use percentages, and having to do this manually is a pain.

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Rhonda! Thank you so much for your kind review! I'm really happy to hear about your experience with us! Please reach out if you think of any specific ways we can improve, especially with that fixed payouts workflow. Cheers!

Nick
President w kraju: USA
Sprzedaż detaliczna, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

ConsignCloud is awesome!

5,0 10 miesięcy temu

Komentarze: very positive. it made our consignment program much more efficient, flexible, and intuitive, and has given us new capabilities.

Zalety:

easy import/export. great built-in logic. great shopify integration.

Wady:

that after images are uploaded we can't expand them to see a full-size version ever again. there's no way to directly apply consigncloud store credit at checkout in shopify. some of the logic didn't work as well as hoped originally but has improved since. the consignor user interface is not intuitive. the store user interface default landing page is mostly wasted space. we can't set up short user pins to enable team members to log in quickly, so consequently everyone just shares the same login and there's no accountability for proper consignment intake and the quality of our product listings suffers as a result.

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Nick! Thanks so much for this review and the feedback! Is the Multi-User feature not as expected? (In reference to the logging in with pins which is definitely possible!) We're looking to revamp the UI/UX so we definitely understand what you're saying about the wasted space! Always keep us in the loop when you think of something you'd like to see or anything you struggle with! Cheers!

Rickey
Owner Operator w kraju: USA
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Consignment store

5,0 10 miesięcy temu

Komentarze: 8/10 i wish there was a call number opposed to chat window that sometimes takes longer to get back.

Zalety:

Reporting and usage for our business is simple.

Wady:

The inability of our consignors to not be able to log their inventory

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Rickey! We really appreciate your review and your feedback! We do have the Consignor Portal in which you can enable item entry, we also have a vendor option where they can independently enter inventory. Maybe one of those will help! And we're trying to answer the phone more often these days, but it is hard with a small team. Thanks for letting us know! Cheers!

Susi
Director w kraju: Nowa Zelandia
Odzież i moda, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

ConsignCloud

4,0 10 miesięcy temu

Zalety:

Simple to use program and easy to train staff on. Amazing Customer Support!!! Love the bulk editing function.

Wady:

Does not have all the functionality I'd like but has many work arounds to get to most things done. I'd love an easier way for sellers to load their own inventory. Would also like it if email templates where more customizable.

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Susi! Thanks so much for leaving this review! Please reach out using the chat box to let us know about the functions you would like to see in ConsignCloud! And is it the vendor item entry or the consignor item entry that you find unsatisfactory? Cheers, we appreciate you!

Sandy
Owner w kraju: USA
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Easy to use and organize

5,0 10 miesięcy temu

Komentarze: I've been very happy with the daily use of this p[rogram and easy of doing business.

Zalety:

It is very user friendly and fulfills my basic needs

Wady:

I hate setting up technology and I didn't want to do it, but it was easy to do and when I did get stuck it was okay to solve.

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Sandy! Thanks so much for leaving this review, I know I definitely appreciate hearing that you've had a good time with us so far! We look forward to working with you as you continue with us! Cheers!

Christine
Owner w kraju: USA
Odzież i moda, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Consign Cloud Review

5,0 10 miesięcy temu

Zalety:

Great customer support! The team answers questions quickly and is very helpful with novices.

Wady:

I wish that there were more prepared reports.

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Christine! Thanks so much for this review, I really appreciate it! And thanks for the feedback as well, I've had that thought as well! Cheers!

Karla
Owner w kraju: Kanada
Odzież i moda, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Easy to use

5,0 10 miesięcy temu

Zalety:

I like everything about ConsignCloud, it is user friendly and their support team is awesome at helping.

Wady:

No cons that I can think of, everything is great how it is!

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Karla! Thank you so much for this review, it really means a lot to us as a team to hear that we're going the right direction! We really appreciate you.

Caleb
Owner w kraju: USA
Odzież i moda, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

ConsignCloud Makes Inventory Management Feel Like a Video Game!

5,0 w zeszłym roku

Komentarze: Very Positive.

Zalety:

I really enjoy the design of ConsignCloud. I spend almost eight hours a day within ConsignCloud, 5-6 days a week. Having a pleasant user experience is high on my list of importance. ConsignCloud makes inventory management rewarding and breezy. Every time I create an item, I feel a sense of achievement--and security, knowing I will be able to easily track down that item either digitally or in-store. ConsignCloud offers a fun, enjoyable way to turn my physical store into a kind of video game.

Wady:

Reporting in Data Explorer is the least user friendly aspect of the entire software. While it might be in-depth and can dive deeply, I need to be able to run analyses of in-store sales and types of inventory that sell without having to go through a number of filters. I have trouble understanding what data the filters are exactly focusing on, and every filter I add within Data Explorer is another Inception layer of misunderstanding. Data Explorer is a great start, but there needs to be a reduction of filter fields to a list of buttons that automatically produce a graph on what I want reporting on, like Sales by Hour.

Adani
Co-owner w kraju: Malezja
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Great customer service from ConsignCloud team!

5,0 w zeszłym roku

Komentarze: ConsignCloud has been really helpful to our business We appreciate the automation and journey that the product team has created! [sensitive content hidden] super helpful at the beginning of our business journey, we're also happy to hear that the ConsignCloud team is growing :)

Zalety:

So far it's been great! We touch base with [sensitive content hidden]/his team every 6 months to just clarify minor issues and it's all clear :) Great product, customer service,

Wady:

For us based in Malaysia, we think adding a designated section for bank acc details would be really helpful (Bank name, Bank no, Bank acc name). Additionally, if consignors can see their inventory in a table form (like the backend view) on their portal, that'd be more helpful and easier to understand.

Tiffany
Owner w kraju: USA
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Great Product!

5,0 10 miesięcy temu

Zalety:

Tracking inventory and calcuating consignor percentages.

Wady:

That vendors can add their own brands, sizes, colors and descriptions to items rather than use what is already in the system

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Tiffany! Thanks so much for your review, I really appreciate it and that feedback too! Cheers!

Karla
Owner w kraju: Kanada
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Consign Cloud

5,0 w zeszłym roku

Komentarze: Very good, super helpful when I’ve needed help.

Zalety:

Easy to use, both inputting inventory and selling. My customers live the emails they get when their items sell.

Wady:

That when you remove inventory that you can’t just remove one of them if there is 4 from the inventory page. It is a lot more steps to just remove a couple then to remove them all.

Dan
President w kraju: Kanada
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Make consignment easy

5,0 10 miesięcy temu

Komentarze: Positive, support is responsive and open to improving the product

Zalety:

Flexibility in setting up inventory Automation of tracking consignor balances Integration with Shopify

Wady:

Search is not always intuitive and filters take practice

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Dan! Thanks so much for your review! We should be getting a better search engine soon! Cheers!

Sara
Sole Trader w kraju: Nowa Zelandia
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

The Best Consignment Software for my Business

5,0 10 miesięcy temu

Zalety:

After getting everything set up its really easy to use

Wady:

That it doesn't link with Xero accounting software in NZ

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Sara! Thanks so much for your review, we really appreciate you! Please reach out if you have any more feedback for us to improve! Cheers!

Susan
Owner w kraju: USA
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Stop wasting valuable time when entering items

5,0 w zeszłym roku

Komentarze: Better consignor's inventory management. It has been easy to learn to use.

Zalety:

I can quickly and easily add items into the system. It is easy to use - well laid out. Cloud Based. Responsive help desk

Wady:

Creating reports - it is not entirely intuitive.

Shirley
Owner w kraju: Kanada
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Satified ConsignCloud customer

5,0 10 miesięcy temu

Zalety:

Love the automated emails to consignors! My clients love that they don't have to call or come in to know when one of their items have sold, and I love that the emails keep my store fresh in their mind.

Wady:

I wish there was an option to pay for specific features, instead of the current tiered system.

Odpowiedź sprzedawcy: ConsignCloud

9 miesięcy temu

Hi, Shirley! Thanks so much for your feedback and review, we really appreciate you. Please don't be afraid to reach out if you have any more suggestions for us! Cheers!

Lori
Owner w kraju: USA
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Review

4,0 w zeszłym roku

Komentarze: Ok so far - help from Consign Cloud is great

Zalety:

The program was pretty easy to set up for the first time

Wady:

I still can't figure out how to make the jewelry label function work and don't have the time to explore it

Ayaz
COO w kraju: Wlk. Bryt.
Odzież i moda, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Amazing service

5,0 2 lata temu

Komentarze: Absolutely brilliant

Zalety:

This is a fantastic product. The team are absolutely incredible. They are extremely helpful. I can’t recommend highly enough for all of their services. Seth and his team are amazing

Wady:

Nothing - it’s a near perfect product for what we need

Michelle
Store Owner w kraju: Kanada
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Most User Friendly

5,0 2 lata temu

Komentarze: I have been using ConsignCloud since the beginning of my business after trying multiple trails of a variety of other programs and I am not looking back. I have recommended it to other consignment shop owners who have switched their software because of it's ease of use and great customer support.

Zalety:

ConsignCloud was the most user friendly consignment software. The price point is right where it should be for this service and actually saves me so much time and energy each month. My favourite features are the daily email sent out to consignors when their items sell.

Wady:

My only complaint is that the pricing did take a significant jump fairly recently.

Arjun
Sr. Digital Marketer w kraju: Indie
Technologia i usługi informacyjne, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Inventory and Order Management Software.

5,0 2 lata temu

Zalety:

ConsignCloud software helps in inventory management as well as order management of my business. It includes barcode scanning and retail inventory management fearures.

Wady:

Still now I have not found any types of disadvantages of the software.

Deb
Owner w kraju: USA
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Eases my monthly workload

5,0 2 lata temu

Komentarze: Fantastic!

Zalety:

We needed a system that seamlessly integrated our multi vendor/booths into the POS, online web sales, calculated commissions per vendor with different rates, and had a credit card terminal that interacted automatically with no secondhand entry and Consign Cloud had filled that need fantastically. Their customer support is to notch. Easy to locate, with quick friendly responses.

Wady:

1. Reports are intense, but sometimes difficult to configure for exact report needed. 2. One thing we encountered is when aa misc item is purchased with a generic SKI/Item # more than once during a transaction, the program process both (or more) item as the same price, even if they have two different prices. We have found a work around, but it sold be nice to be able to use the same item # with different prices.

Samantha
Owner w kraju: USA
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Easy to use for all levels of consignment

5,0 2 lata temu

Komentarze: I have been with ConsignCloud for many years. They continue to grow and integrate new features when needed. I sell online and heavily rely on their integration with Shopify to link my inventory with my website and selling platforms. The CC team is extremely helpful with any questions or issues that may arise. They also take my suggestions and work on long-term solutions and updates.

Zalety:

All of the features are easy to use from a mobile device. I can add a new consignor, add new items and make sales all on my phone. I also like the integrations within ConsignCloud such as Shopify.

Wady:

I can't think of anything at this moment.

Julie
Executive Director w kraju: USA
Zarządzanie organizacjami non-profit, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

ConsignCloud

5,0 3 lata temu

Komentarze: Vey nice. Support is friendly, helpful and responsive. Invoice reports for consignors is great!

Zalety:

The cloud based system works best for us as we have two events annually that are off site from our gallery. Also, having multiple users who can be in the system at the same time is a plus. Also, we opened an online store and the Shopify integration is fantastic.

Wady:

The price continues to go up. We have used it for 2 years and the price has gone doubled from $60/month to $120/month. Price was the main reason we chose this product. Also, I wish in the summary reporting, sales tax could be separated out into payment types. The information is there, but takes a bit more work.