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Recenzje produktu: Mentionlytics

4,7 (38)

Informacje o produkcie: Mentionlytics

Słuchaj, analizuj, raportuj. Kompletne rozwiązanie do monitorowania stron internetowych i mediów społecznościowych, umożliwiające zarządzanie treściami i wzmiankami o marce. Ilość i jakość danych.

Dowiedz się więcej na temat produktu: Mentionlytics

Zalety:

A software that is very user friendly and comprehensive.

Wady:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant.

Oceny produktu: Mentionlytics

Średni wynik

Łatwość użytkowania
4,7
Obsługa klienta
4,9
Funkcje
4,7
Warte swojej ceny
4,6

Prawdopodobieństwo polecenia

9,1/ 10

Mentionlytics ma ogólną ocenę 4,7 na 5 w oparciu o recenzje użytkowników na Capterra w liczbie: 38.

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Filtruj recenzje (38)

Despina
Despina
Project Manager w kraju: Grecja
Zweryfikowany użytkownik LinkedIn
Badania, Pracownicy: 1 001–5 000
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Very helpfull

5,0 5 lat temu

Komentarze: We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Zalety:

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

Wady:

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you so much for taking the time to provide feedback!

Melis
Global Brand Manager w kraju: Turcja
Drukowanie, Pracownicy: 1 001–5 000
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Tracking share of voice by using Mentionlytics

5,0 8 miesięcy temu

Komentarze: We truly recognize the importance of tracking online brand performance to create successful data-driven strategies in multi-regional markets.
With Mentionlytics Share of Voice insights, we can demonstrably prove the effectiveness of our marketing activities to leadership, ensuring continued support and resources. Also, this data-centric approach helps us stay focused on outperforming competitors in every region.

Zalety:

-Social listening across all social channels -Performance by country/channel/keyword -Measuring share of voice against competitors -Analyzing industrial trends

Wady:

-Irrelevant matches and needed optimization -Few missing platforms like Line (Japan), WeChat (China), but they're in progress.

Geeti
Doctoral student w kraju: Indie
Doradztwo w zakresie zarządzania, Pracownicy: 501–1 000
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Mentionlytics is a great way to monitor web and social media presence.

3,0 2 lata temu

Komentarze: Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

Zalety:

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

Wady:

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for taking the time to share your experience with us. I would like to let you know that the platform supports sentiment analysis (in every language!) and it is available in trial accounts and of course in every subscription plan. Sentiment analysis is one of the primary features of the platform. Furthermore, a keyword you can enter into the platform can be anything, a brand's name, a product, a competitor's name/product, a public figure's name, a hashtag, a topic, etc. We'd be happy to contact us and show you how to enter a hashtag as a keyword and how to view your sentiment analysis.

Konstantinos
Data Scientist w kraju: Grecja
Chemia, Pracownicy: 10 000+
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

The brand reputation management tool that you should rely on

5,0 2 lata temu

Zalety:

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

Wady:

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Naya
Naya
Co-Founder w kraju: Grecja
Zweryfikowany użytkownik LinkedIn
Artykuły spożywcze i napoje, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Valuable insights & great capabilities

5,0 5 lat temu

Zalety:

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Wady:

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for sharing your experience with us! Our mobile app was recently updated and you may now add new keywords from it!

Aretousa
Aretousa
Shop Owner w kraju: Grecja
Zweryfikowany użytkownik LinkedIn
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Nice and easy to use!

5,0 7 lat temu

Zalety:

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

Wady:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for your kind words!

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Zarządzanie organizacjami non-profit, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

An intelligence easy-to-use tool!

5,0 5 lat temu

Komentarze: With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Zalety:

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

Wady:

I don't have something that I dislike until now

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thanks for sharing your rating with us and the community.

Duccio
Duccio
business partner w kraju: Włochy
Zweryfikowany użytkownik LinkedIn
Doradztwo w zakresie zarządzania, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Must have top quality multifunctional software at a competitive price

4,0 2 lata temu

Komentarze: Very satisfied

Zalety:

FunctionsOne stop entry to a lot of possibiliitiesCompetitive priceGood quality real time support

Wady:

Sometime slowWe do not have custom reports features but it's probably necessarySometimes it doesn't update datas

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for sharing your experience with us! If you are interested in our custom reports please contact us to discuss this further.

Michalis
Michalis
Marketing Manager w kraju: Grecja
Zweryfikowany użytkownik LinkedIn
Marketing i reklama, Pracownicy: 1 001–5 000
Wykorzystano oprogramowanie w następującym celu: Bezpłatna wersja próbna
Źródło recenzenta

Mentionlytics

5,0 5 lat temu

Zalety:

Very useful tool for everyday tracking of your company s mentions in social media.

Wady:

There is always room for improvement, but right now I cannot think of sth,

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thanks so much for sharing your experience with us. We hope to see you again soon!

Ioannis
Ioannis
Project Manager w kraju: Grecja
Zweryfikowany użytkownik LinkedIn
Doradztwo w zakresie zarządzania, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Very Insightful

5,0 5 lat temu

Komentarze: `

Zalety:

it allows me to easily access to mention insights. This way I can easily provide text for my influencers & sales leads.

Wady:

There was nothing wrong with the software. It is a very easy one to work with.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

We're glad that you enjoyed our service! Thank you!

Ivette
Publicista w kraju: Hiszpania
Środki masowego przekazu, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Entérate de lo que dicen sobre tu marca

4,0 2 lata temu

Zalety:

Tiene algunas ventajas sobre sus competidores, por ejemplo, la sencillez desde el principio y la facilidad para empezar con todo, las funciones IA que etiquetan como positivo, neutro o negativo cada comentario o mención funciona muy bien, también la IA reconoce patrones sobre las menciones y te da consejos para aprovecharlos. Además puedes crear reglas de automatización para etiquetado y demás, lo cual ayuda mucho en el monitoreo de RRSS.

Wady:

Es bastante caro, ya que si quieres actualizaciones constantes (que es lo deseable) debes tener uno de los planes más caros, lo cual sube mucho el precio (4 veces el paquete básico).

Kavon
Assistant Manager w kraju: Jamajka
Księgowość, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

10/10 the best app ever!

5,0 2 lata temu

Komentarze: Mentionlytics is literally the best at tracking and monitoring social media which helps with users to gain information about a brand and automatically track mentions.

Zalety:

It a very cheap app that helps track and monitors your social media an easy to use.It's Very easy to navigate this tool witch is amazing.

Wady:

Its a well integrated app that ..it has some quirks but thats irrelevant.it amazing.

Andrea
Business Developer w kraju: Niemcy
Marketing i reklama, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Our go-to tool for clients monitoring

5,0 2 lata temu

Komentarze: We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

Zalety:

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

Wady:

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you so much for your kind words!

Daniel
Marketing Director w kraju: Meksyk
Telekomunikacja, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Great Tool to Measure the Brand Social News and Mentions

4,0 2 lata temu

Komentarze: Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

Zalety:

It's very easy to use and provides a good summary of mentions for the brand and keywords

Wady:

Sometimes retrieves mentions that are old, and/or not relevant

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thanks for taking the time to review us! We appreciate it!

Andres
Project Coordinator w kraju: Meksyk
Marketing i reklama, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Wish I could filter the mentions by hour

4,0 2 lata temu

Komentarze: Pretty good. It's an easy-to-use tool to analyze data for social media.

Zalety:

It's simple and easy to use for social media monitoring.

Wady:

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for taking the time to share your experience with us, we really appreciate it. You can use labels or tags to download daily reports and avoid having the same mentions in different reports. Please contact us and we'd be happy to show you how you can avoid having the same mentions in more than 1 daily report!

Johana
Sales consultant w kraju: Kenia
Media internetowe, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Tool for social media marketers and influencers

5,0 4 lata temu

Komentarze: It's a good tool I can recommend to anyone running social media marketing company .

Zalety:

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

Wady:

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you very much for sharing this with us! We really appreciate your kind words.

Katie
marketer w kraju: Korea Południowa
Zarządzanie edukacją, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Good, but need improvement

4,0 2 lata temu

Komentarze: Need effort to set to collect accuate data. Quick response and assistance help.

Zalety:

To see the collected mentions and customer service is quick and careful

Wady:

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for sharing your experience with us. Depending on the keyword/s, further optimization may be necessary. For this reason, our customer support is there to help you and advise you on how to enter the right keyword/s, since every platform out there has its own unique way to function.

Fotini
Market Research Manager w kraju: Grecja
Marketing i reklama, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Mentionlytics: Definitely Worth Considering

4,0 2 lata temu

Komentarze: The tool provides a user-friendly interface that is easy to navigate, making it simple to set up and start monitoring social media activity. The Mentionlytics team is knowledgeable, responsive, and always willing to help. If you're looking for a tool to help you monitor your brand reputation and engage with your audience on social media, Mentionlytics is definitely worth considering.

Zalety:

Ease of set-up and deployment. Great customer service.

Wady:

The user interface is visually cluttered.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for taking the time to share with us your experience!

Pierre
Managing Director w kraju: Niemcy
Marketing i reklama, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Excellent Service

5,0 2 lata temu

Komentarze: The communication with the customer support is exemplary!

Zalety:

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

Wady:

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you so much for your kind words!

Stathis
Digital Media Specialist w kraju: Grecja
Gościnność, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Your Social Media ally

5,0 2 lata temu

Zalety:

Easy to use with many features that help analyze sentiment, reach and engagement.

Wady:

Sometimes it lags when you load too many mentions.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for taking the time to rate us, we really appreciate it!

Osvaldo
Gerente w kraju: Meksyk
Zarządzanie edukacją, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Excelent service

5,0 2 lata temu

Zalety:

Cost, designe, friendly. The reports are very nice.

Wady:

Maybe the monitoring of Facebook and Instagram.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you for your kind words and for rating us! We understand that getting every mention out there is important for you but some channels have some restrictions that we (and every third party) must follow.

Jobst
Head of Content & Legal Market Startegy w kraju: USA
Praktyka prawnicza, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Useful social listening tool

4,0 2 lata temu

Komentarze: Heading into year 2 and looking forward to expanding use.

Zalety:

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

Wady:

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

We're really grateful and appreciate you taking the time to share your rating with us.

Irini
Designer w kraju: Grecja
Technologia i usługi informacyjne, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Excellent reports!

5,0 5 lat temu

Komentarze: We use Mentionlytics in the marketing department and we are very pleased with the tool. It’s very easy to use, the support is excellent and they is nothing we are not able to perform with it. Also the feature that lets you label a mention and assign it to one of your team member is really helpful, totally works for us.

Zalety:

Within a simple dashboard everything is there.. mentions, hashtags, share of voice. All the important info that my colleagues and I are interested in, without losing a single mention. I really like the email alerts and the reports that are being delivered. They are well integrated and make our monitoring life easier.

Wady:

So far, so good! Everything work as they should.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thanks so much for sharing your experience with us!

Sebastian
Product Marketing Manager w kraju: Niemcy
Technologia i usługi informacyjne, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Comprehensive Social Media Monitoring Tool to stay up to date

4,0 2 lata temu

Komentarze: Money well spend!

Zalety:

Once set up, I get summaries of topics that are in interest for me. That gives me the opportunity to find out things that could have been missed.

Wady:

Sometimes it gets a little too colorful.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

Thank you so much for taking the time to leave us feedback.

Vangelis
Digital Marketing Specialist w kraju: Grecja
Marketing i reklama, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Mentionlytics Review

5,0 5 lat temu

Zalety:

It's very useful because you can get many insights for your brand just by putting your brand name.

Wady:

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

Odpowiedź sprzedawcy: Mentionlytics

2 lata temu

We are so grateful for your kind words!