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Recenzje produktu: Route4Me

4,4 (390)

Informacje o produkcie: Route4Me

Ostatecznie rozwiązany chaos routingowy. Niezwykle łatwa w użyciu platforma Route4Me planuje routing i wysyłkę do aplikacji mobilnej z wbudowaną nawigacją.

Dowiedz się więcej na temat produktu: Route4Me

Zalety:

The customer support live chat was rock solid! walked me through the whole process.

Wady:

Takes you to a lot of incorrect addresses. Has gotten worse over the last year don't know what happened.

Oceny produktu: Route4Me

Średni wynik

Łatwość użytkowania
4,4
Obsługa klienta
4,4
Funkcje
4,3
Warte swojej ceny
4,3

Prawdopodobieństwo polecenia

8,2/ 10

Route4Me ma ogólną ocenę 4,4 na 5 w oparciu o recenzje użytkowników na Capterra w liczbie: 390.

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Filtruj recenzje (390)

Denis
Denis
Manager w kraju: Ukraina
Zweryfikowany użytkownik LinkedIn
Organizacja obywatelska i społeczna, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Good application from good team

5,0 2 lata temu

Komentarze: This company help our volunteer, social organization in Ukraine work better in delivery provisions. I am personally glad to use it and speak with such good people

Zalety:

Easy of using software, a lot of features and most valuable thing for me is good support service. I had a few specific situation from errors to idea to integrations and support team helps every time. I don’t see such things before. Thanks to all of them

Wady:

Not a lot, maybe some features with statistics not work well for me

April
Logistics Coordinator w kraju: USA
Usługi komunalne, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Logistic solution

5,0 2 lata temu

Komentarze: Helpful and efficient

Zalety:

Customer service has been amazing. They are available by phone, chat or email. Response is quick and helpful. Loading new routes is fast and easy to navigate

Wady:

Would like to be able to customize a route that is specific to our companies needs without having to manually optimize the route. It might be optimized for some industries but it doesn't always work the best for our usage.

Jose
Chief Mechanical Supervisor w kraju: USA
Administracja państwowa, Pracownicy: 10 000+
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Display of the website and app

3,0 2 lata temu

Zalety:

one of the things I like is how easy I can rearrange and move stops between routes.

Wady:

i cannot stand the pop ups at the bottom of the screen(updates)they get on the way and there is no way to turn them off. the small map is difficult to see when you have more than 6 routes, it's almost gone when you are trying to move call between routes

Rebekah
Broker w kraju: USA
Ubezpieczenia, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Route For Me Review

5,0 2 lata temu

Komentarze: My over all experience is pleasant. I find it easy and efficient to use.

Zalety:

I love how I can export my route to an excel sheet.

Wady:

I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.

Matthew
Lead Router w kraju: Australia
Produkcja żywności, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Route4me makes things so much easier for our business.

5,0 2 lata temu

Komentarze: Its been great, I can't imagine how we would be able to do what we do without it

Zalety:

The tracking system and the route creation makes the day a lot easier and very easy to use.

Wady:

No real issues using route4me, maybe a better memory system that remembers certain presets that you use alot

Brenda
Logistics Coordinator w kraju: Kanada
Logistyka i łańcuch dostaw, Pracownicy: 201–500
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

BCARTER- review

4,0 2 lata temu

Komentarze: In using Route4Me, it does save us a substantial amount of time in routing very large networks.Overall, it is a good program, that would be great with some added features.

Zalety:

Creating route process is fairly easy from the address book.Moving locations from route to route in route maps is extremely helpful, however if the dates for the route are different this is not as easy, as the dates need to line up. When using the same routes daily, we need to ensure the dates are lined up. Uploading addresses is easy using spreadsheets

Wady:

When using the program to create multiple driver routes for large areas, it tends to have multiple routes attend same locations, thus not being very efficient.Address book/routed addresses need to be updated in address book and each route location is routed in order to make any adjustments to the address/alias etc. Would be way more convenient to be able to update the address book and changes to reflect all routed stops for location.Search bar sometimes needs to be very specific to quickly access information

Sheila
Intake Supervisor w kraju: USA
Praktyka lekarska, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

The Route 4me Way!

4,0 2 lata temu

Komentarze: The staff is always responding immediately via chat which is excellent for my direct reports. [sensitive content hidden], is an amazing and knowledgeable account manager who is always available and helps me with everything!! I truly appreciate him.

Zalety:

Being able to create routes quickly for drivers . This system has cut our mappings of routes in half, giving my staff more time to focus on other tasks.

Wady:

At times Receiving different answers from the route4me staff

Jacob
Logistics Coordinator w kraju: Australia
Produkcja żywności, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Route4Me for meal kit logistics.

5,0 2 lata temu

Zalety:

Ability to adjust our own routes to suit day-to-day deliveries with on the fly adjustments. Adding 'custom data' is another huge pro - as a lot of the business needs revolve around creating files with run data. With the feature manager we can choose the specific addOns that we specifically require.Route4Me's support staff are incredible - there has never been any issue left unresolved.

Wady:

For general housekeeping we remove routes weekly and because of this the Dashboard becomes irrelevant as we cannot track our progress longterm. This could potentially be an internal issue, and not Route4me's, as there is probably some functionality with the API that can be used to export the data into a local dashboard on a week by week basis.

Kirk
Market Sales Manager w kraju: USA
Artykuły spożywcze i napoje, Pracownicy: 10 000+
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Easy and best navaigational tool I have ever used.

5,0 2 lata temu

Komentarze: I travel to many different states, cities and towns on a weekly bases.. I would be totally lost with out the app. Highly recommend the app to friends

Zalety:

The use of the tool. You can input addresses or store numbers. I sale to the WALMART chain and never had an issues on use or directions. Keeps me informed of accidents, tools and speed traps. Able to avoid toll road if need.

Wady:

When I first got the app is was very easy to pick-up on the use. Some changes are made from time to time and it takes some playing with to understand use.

leandro
Fleet Manager & Statistics w kraju: USA
Artykuły spożywcze i napoje, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Experience with route4me last year

4,0 2 lata temu

Komentarze: Maximum efficiency in the delivery of our products as well as a control and follow-up of the moment, allowing to improve productivity.

Zalety:

Ease of use, route planning alternatives, adaptability to our customers for control and follow-up.

Wady:

The features to be improved could be more personalized advice and thus take full advantage of the different options and thus seek the efficiency of drivers and deliveries.

Robert
National Field Recall Manager w kraju: USA
Motoryzacja, Pracownicy: 10 000+
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great Solution for managing In-Field team members

5,0 4 lata temu

Komentarze: Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

Zalety:

The ability to plan routes for multiple team members and manage driver activity

Wady:

The accessibility and ease of extracting large data sets of historical routing analytics for individuals

Austin
Regional Manager w kraju: USA
Gościnność, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Route4Me Is A Game Changer

5,0 2 lata temu

Komentarze: It has been a great experience and it has really allowed our business to grow.

Zalety:

The route planning is the most beneficial part of Route4Me. It not only plans the routes, but gives you great insight into planning the day for your drivers in advance.

Wady:

I think the feature development could be quicker.

Albert
Sr Regional Manager w kraju: USA
Sprzedaż hurtowa, Pracownicy: 1 001–5 000
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

MAFS Review

5,0 2 lata temu

Zalety:

Ease of implementation, integration support, and post install support

Wady:

Analytics for network our size. It is an item being addressed by Route4Me support.

kieron
logistics coordinator w kraju: Wlk. Bryt.
Transport/ciężarówki/rolnictwo, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Route for me review

5,0 2 lata temu

Zalety:

easy to look at and easy to plan routes which is critical

Wady:

when you add an address in to a route you have already created it does not re optimise the time of the route

Giorgia
Transport planner w kraju: Wlk. Bryt.
Logistyka i łańcuch dostaw, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Route for me is great

5,0 2 lata temu

Komentarze: amazingggggg

Zalety:

how easy it is to route, the layout of the map, and the customer service is very helpful

Wady:

the new update for the route list, that you cant save a route for another time

Justin
General Manager w kraju: USA
Media, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

One Waste Solutions

5,0 2 lata temu

Komentarze: very pleasant from the customer service team down to the constancy in the program.

Zalety:

The app UI is very easy to understand and learn. Minimal training for new drivers.

Wady:

The software lags in the afternoon. it was explained that both east coast and west coast are using the software simultaneously.

Craig
Marketing manager w kraju: USA
Marketing i reklama, Pracownicy: 501–1 000
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

[sensitive content hidden] Was great he spent 2 hours helping me solve my problem he deserves a raise

5,0 2 lata temu

Komentarze: [sensitive content hidden] was great

Zalety:

The IT department. When you're hooked up with Apple's map it let you know if there's police radar or cameras on On the stop lights

Wady:

You need to be able to see The date and times that you have been there not when they've been set up

Noris
Manager w kraju: USA
Ubezpieczenia, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Excellent

5,0 2 lata temu

Komentarze: Very good

Zalety:

Good app to connect with all divicesIntegration with other products

Wady:

Some time to connect with my car . Easy of use .

Stacy
Owner w kraju: USA
Usługi komunalne, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

I couldn’t live without this routing program

4,0 3 lata temu

Komentarze: I really like this routing program. I wish it would integrate with our field service program

Zalety:

I really like that this route‘s the most efficient way to go from one stop to the next on my daily routes and if I run into a problem customer support is very quick to correct a problem on the map

Wady:

Sometimes I can’t get a job to show up on the route where it supposed to. When I need to rearrange the jobs it will throw one job way out in left field so to speak and all but ignore it. And then I have to report it as a problem on the map so customer service can fix it for me

Sheila
Owner w kraju: USA
Artykuły spożywcze i napoje, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Review

3,0 2 lata temu

Komentarze: Not that great. It’s not really needed.

Zalety:

Not really anything! The only thing I like is that prints out the cards

Wady:

It doesn’t work half the time it’s not necessary

Moncy
Manager w kraju: Zjednoczone Emiraty Arabskie
Telekomunikacja, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great Software

5,0 3 lata temu

Komentarze: The software is great and has a lot of features that can be used for future as well when your fleet expands or even your requirements

Zalety:

The software helps assign boundaries which vehicles are supposed to avoid while scheduling the route and place new orders from customer site itself through app.

Wady:

It actually servers all our purposes exactly and hard to comment anything least liked here.

Avi
Independent Agent w kraju: USA
Ubezpieczenia, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: Bezpłatna wersja próbna
Źródło recenzenta

Physician Insurance license in Texas, Louisiana, and Oklahoma

5,0 2 lata temu

Komentarze: Great

Zalety:

ease. efficiencyspeedeffective, the app is demonstrativegood for team and organizationreliable results

Wady:

none, I do not see any shortcomingsThe app was easy to load and no extra training was neededTeam was pleased with the outcomeThere were no obvious deficits for the output for each input

Robert
Travel Center General manager w kraju: USA
Transport/ciężarówki/rolnictwo, Pracownicy: 10 000+
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Great tool for any company

5,0 3 lata temu

Komentarze: Overall a great experience with how much better I'm able to compete my routes

Zalety:

Makes route driving and all that is involved very easy and convenient.

Wady:

There are no drawbacks as far as I have been able to tell during my use.

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Marketing i reklama, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Great Costumer Service

5,0 4 lata temu

Zalety:

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

Wady:

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Organizacja obywatelska i społeczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Route4me review

5,0 3 lata temu

Komentarze: Route4Me had made it possible for us to continue home deliveries and not spend entire days of man power trying to figure it out with google maps or something. The customization has been key. The donation of the app for our non-profit for several months has been a blessing.

Zalety:

That we can easily and quickly create routes with multiple stops for our drivers and reduces wait times for our clients by being able to call ahead.

Wady:

We need to maximize our volunteer power without burning them out, so we have to edit a lot to get the number of stops down an in an efficient patterns for our drivers.