Od 17 lat pomagamy firmom
w wyborze lepszego oprogramowania
Informacje o produkcie: HoneyBook
Wszystko, czego potrzebujesz do prowadzenia swojej firmy: propozycje, umowy, fakturowanie, płatności i inne. Użyj ONLY1, aby rozpocząć za 1 $/miesiąc.
We have used it for a little over a year now, and this was so incredibly helpful filing taxes for the first time. Well worth the investment.
Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.
Filtruj recenzje: (636)
Sortuj według
Filtruj recenzje (636)
The BEST investment for my business
Komentarze: Love love LOVE HoneyBook! I've been using it for several years now, and can't imagine using anything else instead. And their customer service is QUICK and helpful for the few times I haven't been able to figure out how to do something.
Zalety:
It keeps my business organized and on track! From digital contracts and invoicing, custom brochures and questionnaires, to email tracking and a simple way to see what step I'm at with each project, HoneyBook keeps me on track.
Wady:
The worst part about it is getting started, but even THAT is pretty simple with their "concierge service" where you can send them your current forms and they'll digitize them for you!
I'm glad I found Honeybook!
Komentarze: My experience has been great. It keeps my organized and I have recommended to other people for their business.
Zalety:
I like that the interface is easy to use and navigate and is visually appealing. I can track my leads and communicate with them and send emails and send updates and invoices, contracts, and receive payments all in one place. It keeps my business organized. I like the mobile app for business on the go. The customer support is helpful and responsive. Love the scheduling app! It has replaced my previous scheduler.
Wady:
I want more email customization - better html features - add photo to my signature, add gifs, rename buttons and add them wherever I want in the email. I'd like it to manage my items better - have a place where I can update item pricing and descriptions and archive old items. I'd like better customization around the contact forms. Be able to match the text and font and fields closely to my website so that it integrates better onto my design. Be able to change colors of text and lines, and fonts and customize the lead contact form better.
Tries to do a lot of things, but none of them are done very well
Komentarze: I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.
Zalety:
The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.
Wady:
In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!
Everything I need in one software
Komentarze: I automate workflows much more easily for my performance and my daily tasks
Zalety:
I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized
Wady:
The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly
LocallyHost.Com use of HoneyBook
Komentarze: It enables us to create, send and manage contracts, invoicing and billing like no platform we have ever used
Zalety:
Easily sending out contracts and enabling the clients to sign them electronically
Wady:
The cost of transitions when collecting online payments from clients
A Great Resource For Small Businesses
Zalety:
One, they created flexibility with pricing; for someone who wants to use the platform but uses a different checkout option, there is a very affordable tier. That tier is also fantastic for those just getting started. I've always found it crazy that more platforms don't carry an option like this for beginners. Since I've been with Honeybook, they have been improving the software; they recently just came out with a fantastic feature to take your lead or on a streamlined journey.
Wady:
I hope they allow us to ACTUALLY customize our project pipeline at some point. Not everyone has the same process, and there is stuff I can't take off because it's default. I also wish there was an easier way to just send someone to the item to be sold page rather than taking them to a pipeline, we all get leads differently, and I'd like to skip a step for some people.
A must for busy event people
Komentarze: Customer service is great, they get back to asap and help you with anything.
Zalety:
Automating my payments and collecting for me. Using the app i don't have to be in front of a computer to check on customers contracts.
Wady:
no scheduling within the software in which I heard they were working on this. The ability to add someone that works for you and not see contract just logistics.
Odpowiedź sprzedawcy: HoneyBook
5 lat temu
Happy to hear you are enjoying the HB app Carlos! Please keep an ear out shortly for more news on exciting up coming features!
A tool to check off multiple boxes
Komentarze: Overall I love Honeybook. I signed up when there was a super good deal but when it came time to renew, it was an easy choice to keep going with it. I use it to ease my new client onboarding and that alone is well worth it. All the other features are just a bonus.
Zalety:
I like that it gives me the ability to have multiple tools within one software. I don't need an extra scheduling tool, I don't need a CRM, I don't need an invoicing tool, I don't need a form builder for my website. Honeybook handles all of those things for me which makes it really simple to keep it all in one place.
Wady:
Some things aren't really intuitive so I have to use the help resources or ask customer support for help in figuring things out. The great thing is that the support team is really easy to chat with and makes things really simple.
Rozważane rozwiązania alternatywne:
Near Perfect Helper
Komentarze: Overall, I live using Honeybook. It has helped me keep my client's information and projects easily managed.
Zalety:
I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.
Wady:
I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.
Game-changing software
Komentarze: Amazing! 10/10. They have an excellent team, and the software is so easy to use.
Zalety:
I love that HoneyBook allows me to get paid faster! The templates feature is amazing. Everything about this software makes the user a better, more organized business owner.
Wady:
I wish HB wasn't so laser-focused on wedding professionals--I'd love for them to provide more features for other creative professionals as well.
From Employee to Business Owner Honeybook has been by my Side
Komentarze: Overall, Honeybook saves us so much time and allows my business to be operated with only 2 full time employees. If I were to try and run this business on my own, without Honeybook, I would not be able to give my clients the attention to detail and quick response time they deserve.
Zalety:
There is a very small learning curve using Honeybook. When I convinced my previous employer to purchase Honeybook, I realized how very quick and easy it was to integrate into the company. Now, as a business owner, my employees can utilize Honeybook as well and our company can have full transparency on where we are at with each client.
Wady:
I really wish that Batch Emailing had more options. We often need to send specific batch emails to our clients dependednt on which stage they are at on our timeline. Only having the options to hand select each client to send the batch emails to or to send them to our entire client list is an inefficient use of our time and thus we find no use for this tool that has so much potential to be so valuable to our business.
The easiest way to get paid fast!
Komentarze: My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!
Zalety:
1.Template building for sure. Not having to hand customize every single contract has saved so much time. 2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know! 3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess. 4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!
Wady:
1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing. 2. There is still a lot of room for more organization in the communication process from sales to project completion.
HoneyBook is the right CRM for you!
Komentarze: I love HoneyBook. I have looked at switching just because I’m interested in seeing what else is available & how they compare, but I think my loyalty & the overall satisfaction with HoneyBook will keep me here!
Zalety:
HoneyBook just overall has so many great features that will help you run & maintain your business every day. During the onset of Covid & with so many of us experiencing cancellations & such, they were the only CRM I knew of that rolled out any help with legal documents to help you convey the right words to your clients to not only help you stay level headed & in charge of your business, but also helped your clients realize that cancelling should be a last resort & that we business owners are here for them! I am also a big fan of most all of the templates that they provide for you to help set your business up for success! Aaaand in the Winter, I love the little Snowman icon that sips hot cocoa & makes the computer screen be a wintery scene. Adorable! HoneyBook is very easy to use, & their customer service & tech departments are da bomb!
Wady:
The only things I wish that HoneyBook would improve on the most would be trying different variations with the project pipeline, with adding more availability or being able to choose between pipelines for different project types, & working out some kinks with the scheduling system between what we intend for clients to see in availability & what they actually see; & for the client to be able to go in & change their selection of date & time immediately afterwards & up to half an hour later.
Streamline your Booking Experience
Komentarze: The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that we can take the time we used to spend invoicing, requesting contracts, and following up on payments to interact with our clients more.
Zalety:
Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.
Wady:
The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.
Ever Growing to Meet the Needs of My Business
Komentarze: If they keep improving the product the way they have been I will be a happy HoneyBook HoneyBee for life.
Zalety:
I love the Project Management area. I can see everything i am working on and the stage it is at. I also love the automation of some of the project stages. I love that everything pertaining to that project is all included in the project. Once i open each project i can see all the files, correspondences between my client and I. I can simply pick up where i left off.
Wady:
I was expecting more from the workflow and would love the option to create a link so clients can open the link to get to the invoice to make the payment. As much as I’d love everyone to use the client portal, not everyone can handle it and this would be a great feature for older, less tech-savvy clients.
Best business decision!
Komentarze: Incredible. I can't see us using any other program.
Zalety:
Integration with gmail for scheduling, payment processing and mobile app! Also, how easy it is to use and how it maximizes the client experience.
Wady:
For our industry, it is lacking an edidable document such as a BEO or Event Details Sheet - I wish this type of document would be an option.
HoneyBook is a lifesaver!
Komentarze: I love HoneyBook because it's easy to use and if I can't figure something out, I can easily ask! The customer service and care is golden!
Zalety:
I love the brochures and proposals features. It makes things SO easy for me and my clients! I also love that I can use HoneyBook for project specific emails, so I have everything in one place!
Wady:
It's not really a con, but I don't use the community aspect of the platform. I'm sure it's amazing too though. 😄
Best Business Decision we have made
Komentarze: Great! Fabulous! Wonderful! Customer Service is awesome and the website is NEVER Down. I have business friends that are always complaining about their systems not working. We can't say that about Honeybook. Reliability is HUGE in the profession. It's very reliable!
Zalety:
We can conduct all of the business we need to within one software. We can create contracts, get them signed and get paid, all within HoneyBook. Our team can communicate with clients straight from HoneyBook. It will even allow us to communicate from emails within the website. Love it! Makes our jobs so much easier. It allows our creatives to create and not have to worry about all of the details associated with the business practice.
Wady:
We don't have any complaints. We book 40ish weddings a year and I strongly believe HoneyBook pushed us up to the next level with professionalism.
Can’t do business without it!
Komentarze: It’s streamlined, helpful beyond what I can write here. I would absolutely recommend it to anyone with a small business with multiple clients.
Zalety:
The workflow feature helps me keep track of everything from inquiries down to executing the final details before the event. It’s easy to use and customer service is quick and helpful when I do get stuck!
Wady:
I wish the deposits and payments made were a little clearer on my end so I don’t have the check the bank and HoneyBook at the same time to cross reference. That being said, I JUST started using the payment feature and it could be that I’m just not used to it yet.
Honeybook is the best!
Komentarze: Before Honeybook, we were having issues with past due account and staying on top of them. With Honeybook-that issue has gone away. Our customers are thrilled with the reminders and the ability to pay online. Before Honeybook we either had to have couples come back to the venue to book or would mail out the contracts delaying bookings by up to 2 weeks. Now we can send out everything and have our bookings completed in just hours! Working with clients and assisting in the coordinating /planning of their weddings are soo much easier with Honeybook. All emails are stored with the project-from the lead contact to the final thank you! No more hunting through email accounts. Notes and information stored there. And the ability to work from home without hauling home a stack of files is unbeatable. This is the BEST program for a wedding venue!
Zalety:
The ability to work from anywhere at any time is one of the best features. I can access all the information for our clients from home and answer any questions. Since leads go directly to this program, all emails are attached to each project so you have a record of everything you said. The Library stores all our documents and handouts. I love the report section--last month the owner was starting a project to see what months was our best months for bookings. He said he was going to have to dig through Quickbooks for the information. I pointed out that the information was already in the Honeybooks!
Wady:
The only thing have to say that is bad about this program is when there is an update of change. Opening up the program to do something and finding that things have changed with no notice is frustrating.
Makes your Creative business Look 👀 and run like a champ!
Komentarze: I was able to put different packages together with pricing that reflects the complexity of the events, such as weddings or corporate events that require more interaction with the client's for planing and venue walk-thru’s which will require more of my time to finalize the bookkeeping side of things simpler. Less complicated events are priced lower allowing me to book more events based on The amount of time I spend with the client versus actually the work that needs to be done giving me more time being creative and last time running the business.
Zalety:
I have been with HoneyBook since it’s inception, I was fortunate enough to be one of the founding fathers. In the beginning, what attracted me about the platform was the ability to focus on getting my clients booked quickly by keeping everything in one spot through the iOS app or web-based interface and it has been relatively easy for them to use as well. They were already an amazing company with an outstanding product, and with each update they release, they continue to exceed my expectations and help me run my business on the go by making the complicated tasks seem quick and easy. BEST INVESTMENT EVER!! Thank you so much for bringing me and my entertainment company to the 21st century!!!
Wady:
Definitely Would like to see a review questionnaire or rating system with an HTML generator plugin that could be used to post on my website or google ad. Updated training videos for the new features.
Rozważane rozwiązania alternatywne:
I am very satisfied about HoneyBook because it has helped me to grow my online business.
Komentarze: Overall I am very satisfied about HoneyBook's interface and client management system.
Zalety:
HoneyBook is an excellent business partner for client management, thank you very much !
Wady:
So far i am very satisfied about all the feature from HoneyBook. Thank you !
Like having a personal assistant!
Komentarze: The main benefit of HoneyBook that I love is that I'm able to give my clients an exceptional experience. The way contracts are shared, payments are presented makes it so easy for me to do business with my clients. I think the biggest perk I loved at first was the electronic signature. It's seamless and allows you to pull in more clients quicker. It also keeps my voice consistent with different clients. I can have automated responses ready to send. The price was worth it to me to get my sanity back!
Zalety:
When I was drowning in emails in my inbox, HoneyBook was the place that everything was in one place. No emails were being looked over anymore, my contract and invoices were easily accessible (no more unprofessional word doc), easy to accept payments and HoneyBook made it so easy for me to do my taxes this year. I contemplated hiring someone to help take the load off the back work but HoneyBook does that for me with easy to use templates, reminders and automated email responses. I can't recommend HoneyBook enough!
Wady:
I have very few negative things to say about HoneyBook. The couple things I did note that may be helpful in the future, HoneyBook wants to know about. They offer surveys and take users suggestions to possibly implement in the future. All things were very minor and don't take away from the overall experience of using HoneyBook.
One of the best customer service relationship managers around!
Komentarze: We've been using them for a couple of years now and just recently moved our second business into the HB system. We're happy with the way things are and don't plan on changing anytime soon!
Zalety:
Honeybook has everything we need to run our two companies (and we use it for both). Support has been absolutely excellent, and we love how they're constantly adding new features and templates. HoneyBook is easy to use and they take security seriously, which we value.
Wady:
They're stuck in the Stripe system for payments with zero other options. We run our businesses using PayPal and the lack of paymention options pales in comparison to a couple of the CRM competitors out there. The app could use with a UX/UI redesign for the new decade. It's easy to use, but could be much better.
HoneyBook Review
Komentarze: Overall, my experience with HoneyBook was positive. The platform streamlined my client management processes and helped me stay organized and efficient. The ability to centralize all client interactions, from initial inquiry to final payment, in one place was a game-changer. The platform's user-friendly interface and customizable templates allowed me to create professional proposals and streamline my workflow. While the reporting and analytics capabilities were somewhat limited, the overall experience with HoneyBook was excellent, empowering me to deliver a seamless client experience and grow my business effectively.
Zalety:
One of the things I liked most about HoneyBook was its all-in-one platform for managing client interactions and business processes. The ability to streamline and automate tasks such as client communication, project management, invoicing, and contracts was incredibly valuable. The intuitive interface and customizable templates made it easy to create professional-looking proposals and streamline my workflow. Additionally, the collaborative features, such as the ability to share files and communicate with clients in real-time, enhanced the overall client experience.
Wady:
While HoneyBook had many positive aspects, one thing I liked least was the limited reporting and analytics capabilities. The platform provided basic insights into my business metrics, such as income and project status, but I would have appreciated more in-depth reporting and analytics features. It would be beneficial to have access to more comprehensive data and visualizations to gain a deeper understanding of my business performance and make data-driven decisions.