Recenzje produktu: HoneyBook

The Best Client Management Resource-- goes beyond normal software

Komentarze: Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.

Zalety:

I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.

Wady:

It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.

LocallyHost.Com use of HoneyBook

Komentarze: It enables us to create, send and manage contracts, invoicing and billing like no platform we have ever used

Zalety:

Easily sending out contracts and enabling the clients to sign them electronically

Wady:

The cost of transitions when collecting online payments from clients

Most efficient book

Zalety:

One feature I appreciate is the safe online payment site, which gives my clients peace of mind and enables them to conveniently make purchases without worrying about security. An enormous amount of time was spared for me by the inclusion of thorough templates. It gives my clients all the information they require to move forward and even enables them to e-sign documents with ease.There is nothing about Honey Book that I truly despise. Every privately held company owner should use this platform, in my opinion. It is a transforming tool that takes the administration of your company to new heights, making it a crucial ally on your entrepreneurial journey.

Wady:

There is virtually nothing about HoneyBook that I could ever say I don't like. HoneyBook has actually captured my heart. If I had one wish, it would be for a wider variety of design possibilities that are especially suited for producing compelling proposals and brochures. My love and admiration for HoneyBook, however, remain unwavering despite this nagging longing. Its extensive capabilities and user-friendly UI unquestionably improved my business operations to remarkable levels.

Zero 0

Wady:

Hi,If you don't want to be scammed, you must stay away from HoneyBook.Don't waste your valuable time and business by using HoneyBook.I won't say much, just say that if you accept payment through Honeybook, the payment will not come to you.Thank you

HoneyBook - the software I never knew I needed

Zalety:

HoneyBook is very visually appealing and easy to use for both myself and my clients. The ability to create and save templates that I can edit and reuse for each client saves me SO much time, and it's truly so easy. It's very affordable and has already saved me a lot of time and headaches.

Wady:

I honestly have no complaints about HoneyBook.

A must for busy event people

Komentarze: Customer service is great, they get back to asap and help you with anything.

Zalety:

Automating my payments and collecting for me. Using the app i don't have to be in front of a computer to check on customers contracts.

Wady:

no scheduling within the software in which I heard they were working on this. The ability to add someone that works for you and not see contract just logistics.

Great for contracts and invoicing

Komentarze: I use the software for the valuable contracts and simplified invoicing. The added features of auto-billing and recurring billing is great. The increased transaction fees are unfortunate, whereas competitors offer quicker deposits vs Honeybook. There have been dozens of new features and expanded capabilities added to the software, however, I have never been able to learn the initial project features to try taking advantage of the new smartfile features. Hiring a pro is incredibly expensive.

Zalety:

Easy to use invoicing platformCRM helps maintain contacts and specificsContract templates are perfect for my needs

Wady:

Payments take much longer to deposit vs competitorsThe pipeline and smart file functionality takes a degree to figure out. After two years I am still not using these featuresClients do not like the notifications on every change within their project

Game-changing software

Komentarze: Amazing! 10/10. They have an excellent team, and the software is so easy to use.

Zalety:

I love that HoneyBook allows me to get paid faster! The templates feature is amazing. Everything about this software makes the user a better, more organized business owner.

Wady:

I wish HB wasn't so laser-focused on wedding professionals--I'd love for them to provide more features for other creative professionals as well.

Plan for successful events

Komentarze: Honeybook is definitely professional level event planning. That made it a little harder to get used to and harder to customize but all in all it was a plus. It's a reasonable price for what you get. Customer support is actually a human instead of a chat bot.

Zalety:

So for the planning, coordinating, and tracking aspects, Honeybook is awesome. Our business is presented well to our clientele.

Wady:

The reason I didn't renew is the payment processing speed.

Efficiency with Honeybook

Komentarze: Keeps my contract and invoicing process easy for me and my clients.

Zalety:

I love how easy it is to send contracts and invoices to clients and how your notified when read, signed and payments made.

Wady:

That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis.

Level up

Komentarze: It’s saved me so much time organizing client data, bookkeeping, payment processing and contracts. Their helpful reminders to keep things from falling through the cracks and maintaining my brand appearance when working with clients.

Zalety:

When singing up with Honeybook they took my exhausting contracts, forms, questionnaires and placed them into their system. This saved me so much time switching from DIY client management to this online resource.

Wady:

When responding to an email through the software, it makes a new email. Some clients have more questions and I’d like a way to organize with in a project the emails.

HoneyBook is amazing!

Komentarze: It’s been great!! Any time I’ve had an issue it’s been resolved quickly. I do find that asking a question in the group & getting a personal email is rather annoying. I specifically ask in Facebook for a reason - so when I get an email I usually don’t see it right away whereas I’m looking for a notification or other users experiences.

Zalety:

User friendly for both myself and my clients, ease of set up (love that they do most of the upload work & it’s easily changeable!), the community it’s created, & the “opportunities” section.

Wady:

1. I wish there was more internal automation, like the workflow applied just sent out the emails and not prompted me to act. 2. While “linked” with Calendly, it’s not linked in the correct way. I wish when someone signed up for a slot in Calendly, it could generate an automatic proposal that I could look over before sending, or sent automatically. When adding my “Calendly link” to a honeybook email, the link always fails. I don’t use Calendly enough to have this be a major issue, just a nuisance. 3. More flexibility in personal branding & branding the contact form. I don’t currently use the form on my site because of this.

Solid Payment Invoicing & Proposal Tool

Komentarze: 8/10. Once the client has paid the first time, their automated recurring payment solution is working really well for me.

Zalety:

I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running

Wady:

After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes. Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away. It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day. It's the #1 feature request they need to get updated.

Honeybook is a game-changer for Service Oriented Small-Businesses

Komentarze: The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion. Honeybook totally fixed that problem for me. I don't have to give a laundry-list of payment methods or pay for additional payment services, wait around for physical checks, or process e-checks. My customers just plop in their card information and then it hits my bank account. SO. NICE.

Zalety:

Honeybook took my booking process to a massively higher level of success. My contracts are all signed, and invoices are paid before I even start designing. I walk my customers through the process and we discuss TAT and rates, next steps, and then I kick them over the Proposal with the same details we discussed during the sale. With other software I've struggled to receive timely payments, or contract signatures. Not anymore!

Wady:

The contract templates are pretty limited to social media management and marketing ops. I think that every business needs their own contracts, period, but it would be nice to have a better starting place for other service providers. Additionally, the emails that Honeybook kicks out for proposals, payments, contracts and the like have reportedly found their way to many of my customer's spam box. I just warn them ahead of time, but it's not super reassuring to some more leery customers.

Honeybook just works!

Komentarze: I am very happy with the software.

Zalety:

I really like how seamless, intuitive, and robust honeybook is. I like how it keeps me on track and integrates with calendars, emails, and helps my clients stay organized.

Wady:

Some of the features I would like to see in the future would be the ability to integrate a "store"-like function directly into the crm. I would like my clients to be able to choose from options that I offer and those choices to become a proposal or invoice.

The learning curve is flat

Komentarze: Honeybook is responsible for the success of my business. Before Honeybook I had to follow up and demand to get paid and often get my payments postponed. Now it is all automated, clients even put their invoices in auto-pay.

Zalety:

I get paid without hassle. Everything is automated. The proposal is so amazing, you send the invoice and contract together, and it goes with a pay button where the customer has no choice besides to sign the contract and paying.

Wady:

The app. The time tracking - the fact you have to calculate the time in fractions, what should have been an easy task becomes a "let me google what 1h35min is in time fractions". You can just put the time in the app, but not on the webapp. But I can never login at the app because it doesn't accept Google SSO, but it does on the web, so I always have to change my password. The app doesn't stay connected for long. So I just don't use the app, I have it installed because maybe one day it will update and login with Google.

Best business decision!

Komentarze: Incredible. I can't see us using any other program.

Zalety:

Integration with gmail for scheduling, payment processing and mobile app! Also, how easy it is to use and how it maximizes the client experience.

Wady:

For our industry, it is lacking an edidable document such as a BEO or Event Details Sheet - I wish this type of document would be an option.

Can’t do business without it!

Komentarze: It’s streamlined, helpful beyond what I can write here. I would absolutely recommend it to anyone with a small business with multiple clients.

Zalety:

The workflow feature helps me keep track of everything from inquiries down to executing the final details before the event. It’s easy to use and customer service is quick and helpful when I do get stuck!

Wady:

I wish the deposits and payments made were a little clearer on my end so I don’t have the check the bank and HoneyBook at the same time to cross reference. That being said, I JUST started using the payment feature and it could be that I’m just not used to it yet.

My business can't survive without Honeybook

Komentarze: This CRM makes my business run smoothly and efficiently. I otherwise would not be able to keep track of task due dates and all of my clients. I cannot run my business without Honeybook.

Zalety:

I love that everything I need to run my business is in one place, and that I can customize just about everything to create brand cohesive experiences for my clients.

Wady:

Couple little things here and there, like a box won't move where I want it to in Flows, but they are always tweaking and adding new features. The customer service is also stellar so if anything goes wrong I know someone will be able to help me right away!

This Product is a Must.

Komentarze: This software organizes our contracts, our proposals, our payments and essentially preps all our accounting in such a quick easy way. Our business became so much easier. We don't have to sit over paperwork for hours and that gives us time to give it our clients...which in turn gives us more clients. Our clients have never had to ask how to pay through the software because it is easy. The system even sends out payment reminders to our clients so we don't have to...which is definitely a major plus. I have already recommended HoneyBook to several other businesses who were struggling with all the paperwork and payments for their companies. This software makes that much of a difference.

Zalety:

The complete set up of contracts, invoices and legal portions was so quick and easy. Now we don't have to struggle with creating new proposals with each client. The auto population of products previously used is a huge time saver and makes it really easy for new employees to get the right price with the right product.

Wady:

The only thing I would like to see, and truly, I haven't asked, so it may even be there already; the monthly report of income shows the total of all contracts that came in during the month. We only collect a deposit from each. We would like to see the income report reflect just the deposit total of the month for our accounting purposes.

I couldn’t run my business without it

Komentarze: I’ve never had any issues. I tell all of my wedding vendors friends about how much I love it! I’ve had one sign up through my code so far and I made $200!

Zalety:

I love the pre made templates, it makes answering emails and creating files for my clients extremely easy and cuts my time down. Before using HoneyBook, I was going crazy managing all my weddings and searching for certain correspondence from a certain bride, I was sometimes mixing up dates and losing certain files all together. I love being able to pull up my bride’s file and having all of our correspondence in one place, along with all of my files for them.

Wady:

I wish there were more options for the pre made templates, that we can title and choose from. For now, I can only make the one follow up email. There are others that I would like to make. Also, I wish I could change the body of the email and it would save it to how I would like to word it. For now, I have to change some wording around every time I send out files to my potential clients. I also really would like to be able to make a timeline through HoneyBook. For now I have to create it in another space and email it separately to my client. It would be nice to have it all under the same file, especially with handling so many brides and weddings.

Great platform

Komentarze: Love them and will always recommend them when I can.

Zalety:

I love that it makes everything so easy. you can send out your contracts, you can send out your emails, you can set reminders that will tell you when things are due you can send out invoices. If someone enters in their information through the contact page that honey but provides they put everything into the system for you that the client has provided to sell the name the email address all of that making it that much more easy for you . I also really love the customer service everyone is very professional and helpful and they go out of their way to make you feel taken care of. it’s also very easy to understand. It makes you look very professional as a business owner I highly recommend Honey Book

Wady:

Honestly there’s not really a whole lot of cons the only one that I can think of is that the mobile app is not as interactive as if you were using a computer or laptop but honey book constantly works on improving things so I’m sure that in the future it will be fully interactive from your phone where you can check on things like bookkeeping and Send out contacts faster. So for me it’s not really a con just something to be aware of other than that I really honestly can’t really think of any cons.

One of the best customer service relationship managers around!

Komentarze: We've been using them for a couple of years now and just recently moved our second business into the HB system. We're happy with the way things are and don't plan on changing anytime soon!

Zalety:

Honeybook has everything we need to run our two companies (and we use it for both). Support has been absolutely excellent, and we love how they're constantly adding new features and templates. HoneyBook is easy to use and they take security seriously, which we value.

Wady:

They're stuck in the Stripe system for payments with zero other options. We run our businesses using PayPal and the lack of paymention options pales in comparison to a couple of the CRM competitors out there. The app could use with a UX/UI redesign for the new decade. It's easy to use, but could be much better.

HoneyBook review by Jen

Komentarze: Considering how well most of the experience went, I would recommend HB.

Zalety:

Hand off booking to HoneyBook. They have several automated services that keep business on track even if you've gone off the rails for a moment.. (l.o.l.)We came to Honeybook because I'd heard great reviews of their contracts, I wasn't disappointed at all. Easy peasy.

Wady:

While HB shined in some ways, I guess it just wasn't what I expected in others. Payments lagged behind.

I couldn't live without HoneyBook

Komentarze: I use Honeybook to communicate with my clients from day1, I use it to send proposals, service brochures, drafts of projects, invoices. I use it as my overall project management system to make sure I'm on top of everything and I use it manage my expenses.

Zalety:

HoneyBook saves me mountains of time by organizing all of my projects in one place, and allowing me to to track every detail of each project in an organized and easy way. This was the only system I could find that would allow me to communicate with clients, send proposals, attachments, contracts (that can be signed!), collect payments, track tasks and project phases, and manage all of my expenses in the same place. It's so intuitive and the HoneyBook team is incredibly available and helpful.

Wady:

The ONLY things I dislike about the software are very minor. I wish that I could customize the project phases more, I wish that I had a live stop/start time tracking feature, I wish that I could customize the wording of my payment reminders, I wish that I could send an invoice from a proposal without duplicating the payment in the project (clients ask for that for their records), and I wish there was an iPad app.