Recenzje produktu: Twice Commerce

The best rental platform for businesses of any size.

Komentarze: Rentle have provided me with an extra dimension to my bicycle rental business. They have enabled a cost effective digital booking system without the need for hardware. Their team are fantastic and always on hand to solve any questions or problems I have had. I've been so impressed with their positive approach and have always felt valued as a customer.

Zalety:

The software is very user friendly and can be adapted to fit a variety of different methods of working. The software is very intuitive and adaptable and allows for surface level engagement through to in-depth use depending on need.

Wady:

I would like the booking confirmation / end user engagement to be more customisable. At the moment it is a generic email confirmation which is fine but would be improved with ability to send more bespoke confirmations / engagement.

Revolutionary for rental and activities business model

Komentarze: Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.

Zalety:

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Wady:

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Intuitive Rental Application

Komentarze: So far it's been positive. The team has been responsive and I've even been speaking with the [sensitive content hidden] to provide some constructive input on improvements.

Zalety:

I tested three different applications and found rental solutions a bit challenging for e-commerce; however, I landed with Twice and the user experience is better and it's easier to manage from a backend perspective. The company is working to add some additional features which could potentially throw them over the top in terms of beating competition. Anxiously awaiting the updates.

Wady:

There needs to be an improved checkout experience and ability to create orders for sales and not just rentals from the admin panel. And they need to make the site more user friendly for affiliate marketing.

Helped us get started, but not a long term solution

Komentarze: Fast to get started. Great to be able to get basic functionality online in less than a day. Support has been good. But ultimately lack or pricing flexibility, payment provider limitations and costs. and inventory management limitations make this a short term solution for us.

Zalety:

Fast to set up and use. Low learning curve. Works well for what it is.

Wady:

Extremely limited pricing capabilities. Can't set different prices for different times of year or day.of week. This has cost us thousands in lost revenue. Can't take a boat out of service for scheduled time (routine maintenance). Boat is either in service or out of service and Can't for example take it out of inventory for Tue and Wed without blocking it for the entire future. Have to resort to work arounds like fake bookings. Rentle adds an additional surcharge on top of Stripe fees, which are already high. Can't select my own payment processor. Reporting is extremely limited.

Perfect Rental platform

Zalety:

This platform has helped categorize the entire rental business I own and operate. Keeps track of inventory, AND takes online payments

Wady:

Packaging products can only be packaged with individual products and not multiples

Simple, easy to use and powerful.

Komentarze: Online Reservation and Checkout system that keeps track of inventory to prevent overbookings.

Zalety:

It is easy to create and customize products. The WordPress plugin keeps customers on our site, and products display is ideal.

Wady:

I would like to see more integrations with "Make"(integromat) and/or Zapier to better improve customer experience when reservations are rescheduled, cancelled, etc. for triggers to happen and work with other apps such as ActiveCampaing, GoogleSheets, etc.

Using as rental tool for sound/light company.

Komentarze: Overall I'm very happy with Rentle. I love using is, it's very easy. That's also the reason I'm willing to pay the more expensive subscription, because I can't think of doing my job without it.

Zalety:

I started with Rental when they had a very cheap subscription, so it was the best tool for the buck. It is very slick in looks and is very easy to use. In a couple of minutes I managed to create my first products and could publish the online shop on my WordPress website. When I had questions, I got a really fast response of the support team. I even had 2 videomeetings with them, so they are really into giving good support.

Wady:

I still miss the ability to create packages with multiple devices of the same product. This moment you can create packages, but with only 1 item of each product. I contacted the support team and they ensured that they were working on a revised packaging system. I'm really looking forward to that update. Second bummer was the update in subscription model. This made Rentle for me (as a very low user) way more expensive. For the options I need, I have to go to a higher tier. Luckily I get a 50% discount because of the low amount of rentals I register, but it's still a lot more expensive than it was. At the moment it sits in the same price range as other competitors and is cheaper than the expert tool Rentman which is made for companies as mine, but of course it has less possibilities than Rentman.

Amazing Software, Perfect for my Needs

Zalety:

From the start, the software was very intuitive and easy to use; I could start adding products straight away. The professional-looking storefront is an immediate attraction to the software as this represents my business. While slightly confusing at first, differentiating between products, articles, and SKUs is very logical and has helped to organise my inventory.

Wady:

There are a few annoyances that you might expect for software in development. Things like: in your inventory, when changing which columns to view, you would expect this to be a permanent change as then you're only viewing the information that's important to you; the ability to add specifications to an article is great, however it would be really useful is these could then be shown on each product as well; Finally, the ability to add more than one custom field at checkout would enable me to get more info from a customer, before placing their order. These are only very minor gripes at what is a truly amazing piece of software that is really making a difference in the e-commerce world.

TheRecoveryClub

Komentarze: We are very happy with Twice commerce and would definitely recommend to anybody looking to set up a rental website similar to ours. It is easy to use and quick to set up, with good advice offered when help is needed.

Zalety:

We liked the ease of the website. We looked around for the right provider and found Twice to be the best around for the price. It is easy to use, easy to set up and there is plenty of help on offer should you need it.

Wady:

Occasionally the website can be hit and miss. It hasn’t been a problem for us yet, but we feel we may have lost out on a couple of rentals from the rental calendar having a bug

Great software, if you have a developer on your team the software can do even more!

Komentarze: Is great!!! The UX/UI is well implemented

Zalety:

The API and customer support, they are always willing to help and improve. The software has a lot to deliver

Wady:

Pricing, the software is really valuable but it can improve on pricing

Rentle: A User-Friendly Approach to Rental Management

Komentarze: I use Rentle, and I've discovered that it's a complete, user-friendly rental management system that has significantly increased the productivity of my rental business. Rentle's simplicity and adaptability are two features I appreciate the most. The software's user-friendly interface made it simple for me to get acquainted with and begin using it right away. In a matter of minutes, I was able to set up my inventory, make rental agreements, and schedule rentals. A lot of time has been saved for me by the software's extensive automation features, which include sending out rental agreements and tracking payments. It's also important to note Rentle's integration abilities. It is a one-stop shop for rental management thanks to its simplicity of integration with other platforms, including those for payment processing and shipping services. I can now manage every aspect of my rental business from a single location, greatly simplifying my operations. Even though the software has a lot of features, there are still some things that could be done better. More sophisticated reporting and analytics capabilities, more software customization options, and better customer service are all things I would like to see. However, the overall usefulness of the software is not diminished by these flaws. In general, I've had a good experience with Rentle. The expense is well spent because it's a fantastic tool for controlling the rental process. I heartily endorse it to anyone.

Zalety:

I use Rentle, and I've discovered it to be a fantastic tool for running my rental business. I have greatly increased my efficiency and saved a ton of time thanks to the software's flexibility, ease of use, and extensive automation features. I didn't need much training to navigate the software and begin using it. Within minutes, I had my inventory organized, rental agreements made, and rentals scheduled. I was able to modify the software to meet my unique requirements by making various rental agreement templates, establishing various rental rates, and even setting up multiple locations. Additional time has been saved greatly by Rentle's automation features. Sending out rental agreements and keeping track of payments are just a couple of the time-consuming tasks that are automated by this system. Rentle's integration capabilities are also impressive. It is a one-stop shop for rental management because it integrates easily with other platforms, such as payment processing and shipping companies. All things considered, I heartily endorse Rentle to anyone in the rental industry. The investment is well worth it because it's a great tool for managing the rental process.

Wady:

As a Rentle user, there are a few features I wish the program had. More sophisticated reporting and analytics capabilities are one of the things I would like to see. Though the software does offer some basic reporting features, I would prefer to see more in-depth and customizable choices. I could gain a better understanding of my rental business as a result, and I could make better choices. Additional software customization options are something else I'd like to see. One great addition would be the capacity to design unique fields and forms. This would enable me to customize the software to meet my unique needs and increase its effectiveness. And finally, I'd like to see some upgrades made to customer service. Even though the support staff has been helpful when I've needed it, I'd like to see more resources made available, like a more comprehensive knowledge base or more attentive customer support. Despite these minor drawbacks, Rentle is still a fantastic tool for running a rental business, in my opinion. It has a large number of features and automations that have helped me be much more productive and efficient while also saving me a ton of time. I wish the programmers would fix these minor issues and keep making improvements to the software. I've had a generally positive experience with Rentle so far, and I intend to keep using it in the future.

Rukakeskus

Komentarze: Overall experience has been good and I'm glad we made the decision to switch entirely to Rentle for this season!

Zalety:

I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees.

Wady:

- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.

Great Rental Software!

Zalety:

I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle.

Wady:

As soon as online payments in the US are up and running this will be the complete package for us!

More Flexibility than ever

Zalety:

The mixture of the online booking process and option of sending manual booking links/payments links has been really great.

Wady:

A lot of the customisable features are only available in the premium subscriptions, but the pricing still seems fair.

Simple interface, easy to understand and outstanding customer service.

Komentarze: We are a small business. We operate at a physical shop and via Instagram. We realized we can improve our sales if we bring our rental platform online, and Rentle provides us just that. It allows us to operate online and send deliveries via post. Customers no longer need to visit our physical store to rent items.

Zalety:

First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.

Wady:

There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.

Ski rental made easy

Komentarze: Our rental workflow in two rental stations got digitized with Rentle with an ease and we could speed up our turn over time in instore rentals although our staff is not too much into computers!

Zalety:

- easy integration in our daily workflow- easy shop integration in existing website- quick and efficient handling of in store rentals

Wady:

Nothing to complain about the operation and integration!

Easy to use. Easy learning curve, good features

Komentarze: we have Rentle Advanced but we are in the learning and testing stage. What we noticed is that it will greatly reduce overselling and processes, to focus on the products and the customer. It will also reduce sales costs with the online store.

Zalety:

very intuitive for the user, simple interface, simple with very good UX. very good real time stock system that avoids overselling (rentals). bulk products and packages.

Wady:

an integration with a local payment method would be required (Argentina and LATAM as Mercadopago)

Truly free to use

Komentarze: Overall, I’ve found it easy to use but lacks a few abilities, like site customization.

Zalety:

The ease of use is outstanding. I can add products in just a few clicks. Adding details is effortless and not overly burdensome or tedious. The features that are included in the free version are sufficient to get you started. For businesses that are below a certain threshold in monthly sales can see their monthly fee cut to to help business owners out that much more.

Wady:

While there are many features that will help you getting your business up and going, there is no customization options when it comes to the look and feel of your online store. I have yet to find any. It’s all black text on a white background.

Rentle, very good tool to manage my kayak renting activity

Komentarze: I'm glad I found Rentle to manage my business! The interface is very nice, both on the user side and the administrator side. I recommend this service to all kayak renters like me !

Zalety:

Rentle has allowed me to manage kayak rentals for my business. The software was able to take into account my needs such as counting the inventory of kayaks that I rent out. The backend is also very intuitive and allows me to manage very easily

Wady:

I would like to be able to send sms to my customers to confirm their reservation. Moreover, I would have liked to have information on how to send an automatic email with all the information that the clients might need before participating in the activity (clothes to take, accepted means of payment...)

Perfect fit for rental company

Zalety:

Fast customer service from developers. Quick to act on bugs and other missing features we might need. Easy to use and learn. Can be run on any computer platform as it only needs a browser. No softwares needed.

Wady:

Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental.

Online booking available for small businesses as well, now it's easy.

Komentarze: I use Rentle as an online service for my small canoe rental business. I've been considering implementing an online booking system for years. However, all the programs I've tried have been too complicated and required coding.

Zalety:

The implementation of online booking was really easy and logical. A special mention goes to enabling online payments; it has never been this easy.

Wady:

Perhaps there could be various "How to" videos available. Understanding things from a video is easier than from written text, especially when it comes to different language versions.

Good system

Komentarze: Working well and developing all the time. Customer service via chat is really helpful.

Zalety:

Easy to use, it's easy and fast to give feedback.

Wady:

Connection between the Rentle and our ERP system would be great so that we wouldn't neet to do the booking or stock handling in two different places.

Quick and easy

Komentarze: Hands on and fast answers!

Zalety:

Super easy to implement and quick support

Wady:

Nothing so far xxx

Rentle Review

Zalety:

Easy to use. Good customer interface. fast

Wady:

Does not send any warning if if you do something wrong. (extend rental time...)

New business

Zalety:

Easy to set up and everything is clearly explained. Lots of content on the website to help you build your store based on other people's experience.

Wady:

I'd have liked the option to trial everything fully before going live. I've had to pay for the pro version to make sure all the features i want will work correctly before taking any money. It would be good if whilst your store was taking no money, you could use all the features without the pro payments.