Recenzje produktu: MasterControl Manufacturing Excellence

Liggett Group MX Review

Komentarze: It works well and optimistic of future improvements

Zalety:

ease of use with template builder and deployment within our manufacturing environment

Wady:

integration still needs improvement in flexibility and features

MasterControl Manufacturing Excellence (Mx) Embedded with Quality Throughout

Komentarze: Overall, we have had a great experience with MasterControl Manufacturing Excellence. The product is easy to use, easy to validate, and allows us to make our manufacturing process digital. The support from MasterControl has also been top tier.

Zalety:

MasterControl's Mx solution is embedded with quality throughout the entire platform and process. Mx does not just document completion of executed steps during the manufacturing process. It allows you to easily configure defined parameters and what happens when entered values exceed these limits. The Review by Exception tool allows quality assurance reviewers to focus on specific key areas of the batch record rather than completing a line-by-line review due to these configurable controls. In addition, the product is integrated with the quality solutions of MasterControl, including documents, training, and quality events. For example, the system performs training checks to prevent users from working on a batch record if their training is not complete (there is an option for a supervisor override), and deviations can be launched and linked from the batch record with the quality event status clearly visible to batch reviewers. Lastly, we like how easy the software is to use; we are able to configure it ourselves without needing ongoing consultants.

Wady:

There are some minor software limitations, for example you cannot correct or change a lot number after a batch record is created. There are also some features, such as global elements, that cannot be used in conjunction with other features, such as product families. Once you learn these limitations, you are able to develop workarounds for them.

Manufacturing Excellence in a Pharmaceutical Environment

Komentarze: The Mx module of MasterControl has helped mitigate many of the documentation errors that we would often see attributed to end users handwriting,

Zalety:

The ability to enforce training dependancies in Production Records to ensure end users are properly trained before executing Phase Steps is critical for day to day operation here at BioSpectra. The different utilities within each different Phase Step Type gives the Template Builder a wide range of formatting options, which is essential for building a Template that is clear and concise, functional, and easy to execute once a record is issued from it.

Wady:

We have experienced quite a few issues while attempting to import or export any Master Templates between the different environments (Dev, Test, & Live Sites). Being in the Pharmaceutical environment, we have come across a few instances where we have identified defects in the system that have been critical for us but low priority on MasterControl's side as they are not a regulated company.

Excellent product and customer service

Zalety:

MasterControl MES has provided my company with a great resource to make our entire process more lean. The savings we have had as a company just from moving away from paper records is worthwhile enough, but the modular nature and no-code simplicity of the interface has allowed us simplify all of our records in a way that was easy to implement. Also, the interface with our quality system was seamless and API integrations are something we are looking forward to putting in place. MasterControl is also constantly improving their software to provide more and more functionality to its end users and the customer service experience has been excellent

Wady:

Integrating with regulatory, validation of templates, and some small lags are the main issues or services that we have not taken advantage of yet.

MasterControl - Digitize Your World

Zalety:

Issuing batch records is extremely simple. Lot number control ensures numbers aren't skipped and the ability to filter records between various products is extremely useful. Mx Builder is user friendly and intuitive to use. Regex expressions allow you to define user inputs, decreasing entry errors.

Wady:

Reporting and data analysis is a bit challenging. Insights is an improvement from Jreports, however, there is still quite a learning curve before the module becomes useful. More training and improvements to the speed/functionality of Insights would greatly improve the product.

Review of MasterControl in MFG from builder/user perspective

Komentarze: Overall MasterControl has been a huge success for our company. Standards of quality, tracibility and less deviations are all apparent with the implementation on MasterControl within our site.

Zalety:

I like the flexibility to build an electronic batch around our process. In the past I've seen process changes occur in order to facilitate lack of software configurability which is a concern. The flexibility of MasterControl eliminates that concern.

Wady:

Fully integrating MasterControl with an established ERP such as SAP is a little more difficult than it first seemed. We have quite intricate batch records with a large amount of differing components. MasterControl has been open and helpful during this process, but there have been many bumps in the road.

#MES G.O.A.T

Zalety:

I find the Master Template Builder tool to be relatively easy to use. The interface is user-friendly and functionalities make sense.

Wady:

For Master Template building, our team has found that some restrictions are difficult to find work-arounds for. For example, if an Operation level is configured to be 'Repeatable', if any calculated values are within that repeated Operation, those same values cannot be pulled to other parts of the record. This is limiting when data propagates throughout an entire record. I have trained the Builders to instruct 'transcribing values' from repeatable Operations to be able to be used later downstream.

MasterControl Review

Zalety:

I liked organization of documents the most.

Wady:

I like the least is the lack of connectivity between records.

Great Potential

Zalety:

The adaptability of the platform. Development of workflows to suite end users. Continuous improvements with quarterly upgrades.

Wady:

Cumbersome drafting of templates. Have no to configure each step

Electronic Batch Record Review

Zalety:

We use this product to maintain our production in our subsidiary, and not many other companies offer this feature.

Wady:

The cost of licensure limits how many people can make and use the eBR.

Master Control review

Zalety:

a lot of features continuous improvement Production record section - easy to build a new record.

Wady:

Enhanced search - not being able to open a title in a new tap, unable to expand a section to make it readable. After a certain period of time you are kicked out of the program

Mckesson

Komentarze: Great I like the functionality

Zalety:

Qms system integration with all modules.

Wady:

Limits to eform with validation control.

Overall Positive

Komentarze: Positive. This was a big project, but it has been worth it.

Zalety:

Batch records, some features more customizable than others. The basic stuff is good once you get the hang of it. I love this and the company has been quick to adapt, demonstrates the ease of use.

Wady:

Customized reports are difficult. There is opportunity for some awesome reports, but very difficult. Integration with our ERP has been more difficult. Understanding of what the roles mean and how they are used lead to confusion and now have to pay more later b/c we did not fully understand what we needed.

Expensive but worth it

Komentarze: .

Zalety:

This product is ensuring equipment stays calibrated per schedule. This ensures compliance.

Wady:

Ok, it’s expensive. But after the expense, it still delivers the ROI. So it’s worth it.

Manufacturing

Zalety:

Just learning the building of it working on it now

Wady:

Just learning and building it out to work for operators

Mastercontrol has been incredible for our company.

Komentarze: Overall it's incredible.

Zalety:

How easy it is for operators to use during production

Wady:

Nothing at this time it's great. And helps us so much

Easy to Implement for Basic Production

Komentarze: Easier than paper batch records and results in less user error.

Zalety:

Applicable to our processes, staff loved electronic paperwork.

Wady:

Time to set up properly not fast enough for staff!

Game Changer for Electronic Batch Records

Zalety:

It is amazing to be able to have batch records transitioned from paper to electronic.The error rate has declined significantly so the time it takes from production to release of the product has increased which is a plus for the business!

Wady:

The learning curve for myself was a bit longer than I expected but once I figured out what I was doing it is fantastic.

MasterControl MX

Komentarze: really easy to use and has helped the business

Zalety:

the simplicity of the software but the fact it provides so much fucntionality

Wady:

As a business we havent seen any negative so far...

Good

Zalety:

Easy to use, user friendly. Paperless, efficient

Wady:

Not really bad to share, unless basic user not needed.

Manufacturing is so much more streamlined now

Komentarze: Very streamlined and easy to use!

Zalety:

I love how each step that is filled in captures the exact date and time the step happened. It’s brilliant for traceability and makes our data so much more accurate.

Wady:

If it could link to Insights that would be perfect

MasterControl User Feedback

Zalety:

Robustness. The robustness and complexity help the manufacturing process run smoother.

Wady:

Not intuitive and user-friendly. The system is complex and require substantial training in order to be able to use it effectively and efficiently.

Great Variety of Needs in a bundle

Zalety:

The interface is intuitive, ensuring a smooth user experience. Collaborative features enhance team efficiency.

Wady:

Initial learning curve, but support team is helpful. Customization might be overwhelming for beginners.

Looking for Options

Zalety:

The ability to link to MasterControl quality

Wady:

How much it is still in development. There are lots of stuff coming but it isnt a complete solution yet

Go Paperless!

Zalety:

The UI is very user friendly and intuitive

Wady:

Lack of a dark mode feature, themes were recently removed and a dark mode would be nice and easier on the eyes for those accustomed to it