5 / 5 1457 reviews

Who Uses This Software?

Salon or Spa and Fitness/Gym owners. Chair or booth renter. We even offer salon suites a custom booking site and search page like we did for Sola Salon Studios.

Average Ratings

1457 reviews
  • 5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Vagaro
  • Founded 2009

About This Software

Vagaro is a cloud based Fitness software that runs on PCs, Macs and mobile devices. They hold the honor of being the most downloaded and best reviewed on Apple and Android App stores. You get the most value for you money since they provide everything that you need to run and market your business for a starting price of $25, with a 1 Month Free Trial. Once you are signed up with Vagaro you are added to their Beauty Search Engine with the option to book appointments through Google and Yelp.

  • Appointment Management
  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Billing & Invoicing
  • Booth Rental
  • Capacity Management
  • Certification Tracking
  • Check-in
  • Check-in Manager
  • Class Management
  • Class Scheduling
  • Client Management
  • Commission Management
  • Contract Management
  • Email Marketing
  • Employee Management
  • Event Management
  • Exercise Library
  • Facility Scheduling
  • Fitness Plan
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Member Management
  • Membership Management
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Store
  • Payroll & Commissions
  • Point of Sale (POS)
  • Practice Management
  • Recurring Appointments
  • Reservations Management
  • SOAP Notes
  • Staff Management
  • Tanning Management
  • Wellness Plans

Vagaro Latest Reviews

Automatically translated. Show original review

I love this booking system!

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This booking system makes my business so much easier to run as a soloprenuer . It is so much more than just a booking system , it is my website and POS as well. I love how it sends out multiple reminders to clients (3) I believe . My clients love it as well for the ease of use and the reminders. I get compliments on this and how the website looks as well. I love that Vagaro listens to its clients requests and adds new features from time to time . There is also a chat feature for help and on the phone assistance as well. I love the fact that I can sell gift certificates, and cc cards as well . Today I got an email that now if we wish we can have clients pre pay for services. The customer service is just wonderful. I revcently changed the template on my website to something that reflects my business image now . I love how it is easy peasy to do so , without assistance. Many of my clients like the option to book online themselves. I love how to make reports for my accountant is easy as well . Another benefit is email marketing. If you want to know more sign up for the free trial .

Cons: I wish they had an answering service. Maybe one day . They do have a place where you can put a clients formula which is great . But if a client gets multiple services it would be nice if there were multiple type cards for them for , facials , lashes , hair , etc . I wish they also had online forms for clients to fill out and sign . But these are not really cons just potential features that haven't been created yet

Automatically translated. Show original review

TERRIBLE customer service and point of sale!

1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Online booking was a nice perk, although if a client didn't know how to book the first time(new online website) they would add themselves again so deleting a profile found to be quite an ordeal. TERRIBLE TERRIBLE TERRIBLE customer service. I've been a user for the past 2 months and can't wait to find a new software company. It started great, so much easier that square appointments, online booking, the works! Wow... no. The booking service works okay, when it wants to open. I have better luck on my phone but being that I have an iPhone X I don't have a headphone jack so to swipe a card I use my iPad. It never works the first, or usually the second time so I have to pull out he reader and plug it back in. Any issues or questions I have leads to me having to wait on hold for customer service for 20+ minutes or waiting for an email response. There are a ton of hidden fees every month that we're never discussed(of course in the fine print but never but an agent) for card processing and I am beyond disgusted at how they are handeling a gift card order I purchased for my new, small business. I paid for perfect gift cards that were designed incorrectly because of me, but because I was told the wrong information by their team during the beginning stages of the ordering process. They are beyond condescending and unwilling to work with me in this issue and even went to the length the add up what both orders plus shipping would cost me if I decide to fix my issue

Cons: I was willing to get past the slower, unreliable point of sale and I can't start to explain how much time and effort went into setting this up and transitioning from another booker is so I'm so discusted to have to do it again due to in my opinion an easy fix by the company. I still can't believe how this matter was handled and how I was spoken to over a small order of gift cards.