Od 18 lat pomagamy firmom
w wyborze lepszego oprogramowania
Czym jest LiveAgent?
LiveAgent to w pełni funkcjonalne oprogramowanie typu helpdesk do pomocy technicznej, które pomaga w personalizacji interakcji z klientami.
Usprawnij wszystkie kanały komunikacji i zarządzaj nimi z poziomu jednej wspólnej firmowej skrzynki odbiorczej. Korzystaj z integracji z mediami społecznościowymi, nieograniczonej historii przeglądania zgłoszeń, nagrań rozmów, hybrydowych strumieni zgłoszeń i wielu innych funkcji.
Dołącz do firm takich jak BMW, Yamaha i Huawei, aby zapewnić obsługę klienta na światowym poziomie.
Zacznij od 14-dniowy okres wersji próbnej, nie potrzebujesz karty kredytowej ani umów.
Kto korzysta z produktu: LiveAgent?
Szeroka gama małych i średnich przedsiębiorstw w handlu elektronicznym, telekomunikacji, ubezpieczeń, SaaS, startupów i przedsiębiorstw. Klientem docelowym jest każdy, kto rozumie, jak ważna jest obsługa klienta.
Gdzie można używać produktu: LiveAgent?
Informacje o sprzedawcy
- QualityUnit
- Założona w 2004
Wsparcie dla LiveAgent
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat
Cena produktu: LiveAgent
Cena początkowa:
- Tak, ma darmową wersję próbną
- Tak, ma darmową wersję
LiveAgent ma wersję bezpłatną i oferuje bezpłatną wersję próbną. wersja płatna LiveAgent rozpoczyna się od 19,00 USD/miesiąc.
Plany cenowe skorzystaj z bezpłatnej wersji próbnejInformacje o sprzedawcy
- QualityUnit
- Założona w 2004
Wsparcie dla LiveAgent
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat
Filmy i zdjęcia produktu: LiveAgent





Funkcje produktu: LiveAgent
LiveAgent – Recenzje od zweryfikowanych użytkowników

Ace it in customer support with LiveAgent, the greatest of all time.
Komentarze: Everything about LiveAgent has worked so perfectly so far. It makes it easy to interact with our customers and help us provide quick support services. Since day one, the LiveAgent experience has been very flawless.
Zalety:
The AI auto-reply tool that help us offer customers quick responses. LiveAgent integration with our other products makes it easy to centralize our customer communications. The detailed reports and logs that help us to track our success in customers engagements. LiveAgent has multiple ways to interact with customers like live chats and calls.
Wady:
There has been no problems with LiveAgent. The experience has been spotless.
Odpowiedź sprzedawcy: QualityUnit
2 tygodnie temu
Hey Brooke! Thanks for sharing your experience with LiveAgent. It’s awesome that our AI auto-reply tool and integrations help streamline your customer interactions. Glad to hear reporting and multiple communication options are working well for you too. If you ever need anything, we’re here to help! - The LiveAgent Team

State-of-the-art customer support solution that streamlines out customer communication and interactions
Komentarze: Live Agent help us conduct realtime interviews and surveys, providing us with instant feedback and insights. These is useful in understanding our customers needs and preferences which enable us to improve our services . Additionally , it helps build and maintain strong ties with our customers and stakeholders
Zalety:
Live Agent is affordable and it's implementation in our organization was flawless. For us the proactive live chat and the ticketing system are the star of they show. They provide us with comprehensive communication tools help manage and organize customer enquiries from emails, social media, websites into a single chat box . Tickets makes it easy to identify each enquiry and personalized responses and quickly give feedback. We also appreciate the performance reports that help us understand how our customers are using our services and help us boost our customer support . Live Agent has embedded robust privacy and security features that help us communicate securely and protect our customer data
Wady:
Network hitches usually cause delays and disruption of our customer interaction. Long wait times l especially for sensitive issues lead to frustration and negative customer experiences..
Odpowiedź sprzedawcy: QualityUnit
2 tygodnie temu
Hi Peter, Thank you very much for your review. We're glad to hear you have been satisfied with LiveAgent and the benefits it brings to your customer support. Our team is here for you 24/7 in case of any questions or issues! -LiveAgent team
easy to use support customers.
Komentarze: LiveAgent seamlessly integrates with websites and also allows you to add agents.
Zalety:
I love the way it's easy to create the users account
Wady:
LiveAgent is somehow cheap and therefore no dislike.
Odpowiedź sprzedawcy: QualityUnit
3 miesiące temu
Thanks a lot for your kind review Elia. We appreciate having you with us! :)
Ideal for uninterrupted help desk.
Komentarze: Customers can visit anytime and find advice on their own. Great time saving tool.
Zalety:
The subscription could be cancelled anytime, no commitment. Makes every lead count through professional assistance.
Wady:
LiveAgent lets us focus on what matters most and this is my ultimate goal.
Odpowiedź sprzedawcy: QualityUnit
2 miesiące temu
Hi Artur, Thank you very much for your feedback. We're glad to hear you have been satisfied with LiveAgent and the benefits it brings to your customer care. Don't hesitate to reach out in case of any questions or issues - we're here for you 24/7. Have a great day! -LiveAgent team
Most Sophisticated Help Desk and Customer Support Program of All Times
Zalety:
LiveAgent enables me to communicate seamlessly with customers via live chat which boost customer satisfaction. Availability of ticketing tools convert customers inquiries into real-time trackable and manageable support tickets.
Wady:
Ever since 2021 when I implemented LiveAgent, I have never encountered challenging aspects.
Odpowiedź sprzedawcy: QualityUnit
2 tygodnie temu
Hi Dilak, Thank you very much for your review. We are glad to hear you have been satisfied with LiveAgent for many years and that it has been beneficial to your work and customer service. Our team is here for you 24/7 in case of any questions! -LiveAgent team