--- description: Dowiedz się wszystkiego na temat Retino od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Retino – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Zarządzanie zwrotami (RMS)](/directory/34035/returns-management/software) > [Retino](/software/1040740/retino) # Retino Canonical: https://www.capterra.pl/software/1040740/retino Page: 1 / 2\ Dalej: [Next page](https://www.capterra.pl/software/1040740/retino?page=2) > Retino to oparte na chmurze oprogramowanie do zarządzania zwrotami, które pomaga sprzedawcom internetowym zapewnić klientom obsługę zwrotów. > > Verdict: Rated **5.0/5** by 15 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Retino? Sprzedawcy internetowi, sprzedawcy e-commerce, sklepy internetowe ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **5.0/5** | 15 Recenzje | | Łatwość użytkowania | 4.8/5 | Based on overall reviews | | Wsparcie klienta | 5.0/5 | Based on overall reviews | | Warte swojej ceny | 4.4/5 | Based on overall reviews | | Funkcje | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Retino ## Commercial Context - **Cena początkowa**: 15,00 € - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50 - **Deployment & Platforms**: Chmura, SaaS, internetowy - **Supported Languages**: angielski, czeski, niemiecki, węgierski - **Available Countries**: Austria, Belgia, Bułgaria, Chorwacja, Czechy, Dania, Estonia, Finlandia, Francja, Grecja, Grenlandia, Hiszpania, Holandia, Irlandia, Liechtenstein, Litwa, Luksemburg, Monako, Niemcy, Norwegia and 13 more ## Funkcje - Drukowanie etykiet - Exchange Management - Kodowanie kreskowe/RFID - Ostrzeżenia/powiadomienia - Portal klienta - Pulpit działań - Raportowanie/analityka - Zarządzanie magazynem - Zarządzanie naprawami - Zarządzanie przepływami pracy - Zarządzanie refundacjami - Zarządzanie roszczeniami gwarancyjnymi - Zarządzanie wysyłką - Zarządzanie zwrotami - Śledzenie aktywów - Śledzenie gwarancji - Śledzenie zleceń ## Integrations (5 total) - Lightspeed eCommerce - PrestaShop - Shopify - Shopware - TheShop ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta ## Category - [Zarządzanie zwrotami (RMS)](https://www.capterra.pl/directory/34035/returns-management/software) ## Powiązane kategorie - [Zarządzanie zwrotami (RMS)](https://www.capterra.pl/directory/34035/returns-management/software) - [Oprogramowanie do obsługi gwarancyjnej](https://www.capterra.pl/directory/31558/warranty-management/software) ## Rozwiązania alternatywne 1. [Claimlane](https://www.capterra.pl/software/176640/claimlane) (0 reviews) 2. [ReturnGO](https://www.capterra.pl/software/1013374/returngo) — 5.0/5 (29 reviews) 3. [Swap Commerce](https://www.capterra.pl/software/1062905/swap-commerce) — 5.0/5 (14 reviews) ## Recenzje ### "Retino is saving time, money and brings effectivity to your customer care team." — 5.0/5 > **Radim** | *16 maja 2023* | Drukowanie | Recommendation rating: 10.0/10 > > **Zalety**: Retino is a perfect tool for every eshop that wants to have the best customer care experience. Especially when there is a problem with your delivery, you need to prove to your customers, that they matter and that the proces of helping them is important to you. With Retino they go throuh smooth process, and they are informed about what the next steps are and they can give you rating at the end, which gives you a great feedback about your customer care team. If you want to work efficiently and save massive amount of time Retino is definitely a great service for every eshop. > > **Wady**: I can't come up with anything negative really. ----- ### "Ultimate all-in-one tool for returns processing" — 5.0/5 > **Václav** | *12 sierpnia 2024* | Sprzedaż detaliczna | Recommendation rating: 10.0/10 > > **Zalety**: Retino helped us to cut time spent on processing returns and complaints to one quarter. It is complex and understandable tool that is easy to handle, both, for our employees and our customers. I also appreciate quick and helpful product support. > > **Wady**: The loading time of retino app could be faster. If you learn some routines to be as quick as possible, in your ticket processing, usually you have to wait a few seconds until the page is loaded. > > Without Retino, we would have to develop the whole return tool for our own. Retino is very focused to be understandable for our customers. And as more and more e-shops use it, is it becoming a standard for customers for whom is easy to orientate in it. If you are searching for the tool that will help you to resolve your returns (and possibly also complaints), Retino is it. ----- ### "good experience" — 5.0/5 > **Dalik** | *7 czerwca 2023* | Sprzęt sportowy | Recommendation rating: 8.0/10 > > **Zalety**: the most useful thing is overview of each case. Simple user interface. > > **Wady**: I think that retino is very useful APP for customer service without any missing functions. > > The retino helped us with faster solving customer service. ----- ### "Amerigo/Rituals - Reviews" — 5.0/5 > **Ondrej** | *15 sierpnia 2024* | Kosmetyki | Recommendation rating: 10.0/10 > > **Zalety**: Ease of application. Automation of claims. > > **Wady**: I would improve the emails sent to customers graphically and in terms of content. > > The experience has been very positive and I would recommend Retino to all medium and small e-shops. It has made our work much easier. ----- ### "Great solution for online returns" — 5.0/5 > **Tadeas** | *13 sierpnia 2024* | Sprzedaż detaliczna | Recommendation rating: 10.0/10 > > **Zalety**: - quick support response - clear client - really easy to set up on your website > > **Wady**: - lack of brand customisation - didn't find any more > > It' a great tool for online returns and customer care. ----- Page: 1 / 2\ Dalej: [Next page](https://www.capterra.pl/software/1040740/retino?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/1040740/retino) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data