--- description: Dowiedz się wszystkiego na temat HelpHero od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelpHero – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Platformy onboardingowe](/directory/30819/onboarding/software) > [HelpHero](/software/1053316/helphero) # HelpHero Canonical: https://www.capterra.pl/software/1053316/helphero Page: 1 / 2\ Dalej: [Next page](https://www.capterra.pl/software/1053316/helphero?page=2) > HelpHero to łatwe i niedrogie narzędzie programowe służące do tworzenia lepszych doświadczeń związanych z wdrażaniem i pomocą dla użytkowników aplikacji bez stosowania kodu > > Verdict: Rated **4.7/5** by 7 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: HelpHero? HelpHero cieszy się zaufaniem użytkowników na całym świecie, od startupów po firmy o ugruntowanej pozycji. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.7/5** | 7 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.7/5 | Based on overall reviews | | Warte swojej ceny | 5.0/5 | Based on overall reviews | | Funkcje | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: HelpHero ## Commercial Context - **Cena początkowa**: 55,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy - **Supported Languages**: angielski - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 208 more ## Funkcje - Analityka wizualna - Konfigurowalne wzory - Narzędzia do samoobsługi - Otwieranie rachunku - Portal samoobsługowy - Pulpit działań - Raportowanie i statystyki - Raportowanie/analityka - Szkolenie w aplikacji - Targetowanie odbiorców - Tworzenie treści - Wielojęzyczny - Wprowadzanie użytkowników - Wskazówki kontekstowe - Zaangażowanie klienta - Śledzenie aktywności ## Integrations (1 total) - Intercom ## Support Options - E-mail/helpdesk - Czat ## Category - [Platformy onboardingowe](https://www.capterra.pl/directory/30819/onboarding/software) ## Powiązane kategorie - [Platformy onboardingowe](https://www.capterra.pl/directory/30819/onboarding/software) - [Doświadczenia użytkownika (UX)](https://www.capterra.pl/directory/31036/ux/software) - [Platformy adaptacji cyfrowej](https://www.capterra.pl/directory/31638/digital-adoption-platform/software) - [Wdrożenie klienta](https://www.capterra.pl/directory/33476/client-onboarding/software) - [Oprogramowanie helpdesk](https://www.capterra.pl/directory/30961/customer-success/software) ## Rozwiązania alternatywne 1. [Product Fruits](https://www.capterra.pl/software/1011214/product-fruits) — 4.7/5 (89 reviews) 2. [Pendo](https://www.capterra.pl/software/151951/pendo-platform) — 4.5/5 (238 reviews) 3. [Userflow](https://www.capterra.pl/software/219928/userflow) — 4.8/5 (14 reviews) ## Recenzje ### "Great price, great service" — 5.0/5 > **Zweryfikowany recenzent** | *3 października 2023* | Materiały eksploatacyjne i wyposażenie dla przedsiębiorstw | Recommendation rating: 10.0/10 > > **Zalety**: HelpHero is a low-cost and easy to implement solution that allows us to quickly generate customer onboarding guides. > > **Wady**: The only negative I would have is the Dismiss vs. Cancel options on tours can be a little confusing. > > The overall experience has been great. Anytime I needed help, they were quick to respond. ----- ### "Excellent onboarding product - we use it in two apps" — 5.0/5 > **Pablo** | *20 października 2023* | E-Learning | Recommendation rating: 10.0/10 > > **Zalety**: Simplicity, the fact that is "just works", scalable, excellent customer service, price > > **Wady**: Lack of in-built ability to space out popups over time (e.g. "run this workflow only if the previous one finished at least a day ago"). It can be done by requires coding. > > HelpHero has been all along the way for us in our journey. We use it in two separate products. It has scaled really well with our business and user patterns. Customer support has been always incredible. For instance, we required WCAG AA accessibility features and they added them within weeks. ----- ### "Good for starting cheap, but it lacks in the details" — 4.0/5 > **Oliver** | *17 listopada 2023* | Usługi konsumenckie | Recommendation rating: 3.0/10 > > **Zalety**: It's inexpensive and easy to set up. The basic functionality is in place and works as intended. > > **Wady**: The login flow with the magic link is not convenient. Also, the editor is unintuitive at times. We now have dozens of tours that still can't be sorted in folders. That could need a redesign for sure. > > Overall I think it was the right choice to go with HelpHero when we started. Not at least because of the competitive pricing. Now with some traction more pro features and a higher level of customization would be needed, but we are stuck there. Now we need to consider switching to a more sophisticated solution, which is not what we would love to do. ----- ### "\[sensitive content hidden\] is fantastic" — 5.0/5 > **James** | *23 listopada 2023* | Motoryzacja | Recommendation rating: 9.0/10 > > **Zalety**: Customer support from \[sensitive content hidden\] has been exemplary. His professional and simple requests allowed us to resolve a long-standing issue with our integration coding. > > **Wady**: I cannot deactivate / draft tours. I have to delete it a recreate the template from a saved doc when ready to reimplement. > > HelpHero has been a very effective tool to use in a multitude of ways. We've used it for onboarding tours, release notes, announcements \& alerts. It has helped us to expose messages far quicker to our users, than if we'd had to develop a popup. ----- ### "New Innovations HelpHero Review" — 5.0/5 > **Marton** | *3 listopada 2023* | Praktyka lekarska | Recommendation rating: 9.0/10 > > **Zalety**: I like how we're able to provide in-software guidance on how to use our product – since it can be difficult for new users. > > **Wady**: I wish there was a way to create folders for all of the tours, checklists, and hotspots; the organization of folders would help us find things that we've built much easier. Also, I wish there was a way to include a button for users to turn tours on/off. > > Overall, I think it's a fantastic product that really helps our users learn how to use our software. Great job\! ----- Page: 1 / 2\ Dalej: [Next page](https://www.capterra.pl/software/1053316/helphero?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/1053316/helphero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data