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description: Dowiedz się wszystkiego na temat OXARI ServiceDesk od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
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title: OXARI ServiceDesk – Sprawdź cenę i opinie klientów | Capterra Polska
---

Breadcrumb: [Strona główna](/) > [Oprogramowanie Service Desk](/directory/31027/service-desk/software) > [OXARI ServiceDesk](/software/1066981/oxari-servicedesk)

# OXARI ServiceDesk

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> OXARI ITSM to profesjonalna platforma do zarządzania usługami IT (IT Service Management – ITSM), zgodna ze standardami ITIL.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Prawdopodobieństwo polecenia**.

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## Overview

### Kto korzysta z produktu: OXARI ServiceDesk?

Dedykowany firmom, które szukają certyfikowanego rozwiązania ITSM, które można zainstalować zarówno on-premise lub w chmurze, a także posiadają dedykowany lokalny zespół wsparcia.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.8/5** | 10 Recenzje |
| Łatwość użytkowania | 4.7/5 | Based on overall reviews |
| Wsparcie klienta | 5.0/5 | Based on overall reviews |
| Warte swojej ceny | 4.9/5 | Based on overall reviews |
| Funkcje | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: Infonet Projekt

## Commercial Context

- **Cena początkowa**: 500,00 zł
- **Pricing model**:  (Bezpłatna wersja próbna)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy, Windows (stacjonarny), Linux (stacjonarny)
- **Supported Languages**: angielski, polski
- **Available Countries**: Polska

## Funkcje

- CMDB
- Ostrzeżenia/powiadomienia
- Portal samoobsługowy
- Wsparcie klienta
- Zarządzanie bazami wiedzy
- Zarządzanie incydentami
- Zarządzanie problemami
- Zarządzanie umowami o poziomie usług (SLA) 
- Zarządzanie zasobami IT
- Zarządzanie zmianą

## Support Options

- E-mail/helpdesk
- Baza wiedzy
- Telefoniczna obsługa klienta

## Category

- [Oprogramowanie Service Desk](https://www.capterra.pl/directory/31027/service-desk/software)

## Rozwiązania alternatywne

1. [NinjaOne](https://www.capterra.pl/software/165889/ninjaone) — 4.7/5 (288 reviews)
2. [LiveAgent](https://www.capterra.pl/software/102188/liveagent) — 4.7/5 (1781 reviews)
3. [Freshservice](https://www.capterra.pl/software/132997/freshservice) — 4.5/5 (714 reviews)
4. [Zendesk Suite](https://www.capterra.pl/software/164283/zendesk) — 4.4/5 (4079 reviews)
5. [JIRA Service Management](https://www.capterra.pl/software/138769/jira-service-management) — 4.5/5 (770 reviews)

## Recenzje

### "OXARI w EP" — 5.0/5

> **Paweł** | *4 listopada 2025* | Usługi w zakresie ochrony środowiska | Recommendation rating: 8.0/10
> 
> **Zalety**: I like the interface and its intuitiveness. The system itself makes it easy to track requests, assign tasks, and monitor problems. The configuration options are a bit convoluted, but that's understandable given the system. The workflows are brilliant if you customize them. The entire system offers a multitude of options, which can be a bit confusing at first. OXARI is the perfect tool for effectively managing IT support and service requests.
> 
> **Wady**: There are many configuration options, which can cause problems upon initial use and initial interaction with the system.

The report builder frequently needs to be refreshed because it doesn't always work correctly.
> 
> The overall experience is pleasant. Implementation is included in the price, which is a big plus, but it could use a little more time. When compared to other systems, this one seems to be the best in its class.

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### "Director IT" — 5.0/5

> **Tomasz** | *7 listopada 2025* | Sprzedaż detaliczna | Recommendation rating: 9.0/10
> 
> **Zalety**: Having all the information in one place allows for effective problem management. Tickets are categorized and assigned to employees.
> 
> **Wady**: You can't change the suffix if the report is an incident but should be a service. This presents a problem when visually assessing urgent failures.

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### "A good ITSM tool at a competitive price" — 4.0/5

> **Kamil** | *24 marca 2026* | Technologia i usługi informacyjne | Recommendation rating: 7.0/10
> 
> **Zalety**: What I like most about the OXARI ServiceDesk is its simple and intuitive user interface, which makes ticket management a breeze. I also appreciate the wide range of automation features that help streamline repetitive tasks.
> 
> **Wady**: Configuring the tool takes a long time. More flexible configuration options would be useful. The mobile app needs some refinement (though this isn't just an Oxari issue).
> 
> It’s a solid IT service management tool developed and regularly updated by a Polish team. At this price point, it is hard to find a better alternative.

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### "One tool, many possibilities" — 5.0/5

> **Marcin** | *5 czerwca 2024* | Szpitale i opieka zdrowotna | Recommendation rating: 10.0/10
> 
> **Zalety**: All the options you need for your everyday work in one place
> 
> **Wady**: I don't see anything for now... everything works correctly

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### "My opinion" — 5.0/5

> **Tomasz** | *6 czerwca 2024* | Administracja państwowa | Recommendation rating: 10.0/10
> 
> **Zalety**: Intuitive to use, intuitive to configure, low cost of use compared to other products of this type
> 
> **Wady**: For now, I have not noticed any disadvantages of using OXARI ServiceDesk

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## Links

- [View on Capterra](https://www.capterra.pl/software/1066981/oxari-servicedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021116/OXARI-ServiceDesk/> |
| en-AE | <https://www.capterra.ae/software/1066981/oxari-servicedesk> |
| en-AU | <https://www.capterra.com.au/software/1066981/oxari-servicedesk> |
| en-CA | <https://www.capterra.ca/software/1066981/oxari-servicedesk> |
| en-GB | <https://www.capterra.co.uk/software/1066981/oxari-servicedesk> |
| en-IE | <https://www.capterra.ie/software/1066981/oxari-servicedesk> |
| en-IL | <https://www.capterra.co.il/software/1066981/oxari-servicedesk> |
| en-IN | <https://www.capterra.in/software/1066981/oxari-servicedesk> |
| en-NZ | <https://www.capterra.co.nz/software/1066981/oxari-servicedesk> |
| en-SG | <https://www.capterra.com.sg/software/1066981/oxari-servicedesk> |
| en-ZA | <https://www.capterra.co.za/software/1066981/oxari-servicedesk> |
| pl | <https://www.capterra.pl/software/1066981/oxari-servicedesk> |

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