4 / 5 20 reviews

Who Uses This Software?

Independent fitness clubs looking to reduce administration, maximise membership sales, improve cash flow and optimise retention.

Average Ratings

20 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    This is a minimum price for DD collection.
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • ClubWise Software
  • Founded 2001

About This Software

ClubWise integrates direct debit collections, club management software, membership sales, marketing and retention tools including a club branded member app, to provide health, fitness and leisure clubs with a platform for success. ClubWise optimises cash flow, generates new business and manages your membership all from the cloud, enabling you to focus on what matters most: your members.

  • Application Management
  • Association Membership
  • Attendance Management
  • Attendance Tracking
  • Automatic Renewals
  • Billing & Invoicing
  • Check-in Manager
  • Class Management
  • Club Membership
  • Committee Management
  • Contract Management
  • Dues Management
  • Email Marketing
  • Employee Management
  • Event Management
  • Gym Membership
  • Inventory Management
  • Jobs Board
  • Marketing Management
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Nonprofit Membership
  • Online Registration
  • Payment Processing
  • Point of Sale (POS)
  • Rank Management
  • Reservations Management
  • Scheduling
  • Student Management
  • Website Management

ClubWise Latest Reviews

Automatically translated. Show original review

Overall Clubwise is a great integrated software but bookings element could be improved

3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: all in one system

Pros: The best thing is that it is an integrated software everything is in one place for memberships and members it is very good and the ability to be able to pick up the phone and call to speak to support helps a great deal. All the staff are very good over the phone especially the staff that have been there longer.

Cons: Certain things on the booking side of things that seem simple (just that people tell us) such as double bookings, back to back bookings cant be restricted, also not much information on a booking like staff name etc. Bookings element seems to not be as advanced as the rest of the software. This aspect is very important to us so in the past we have struggled with the booking aspects. Double bookings for us need to be impossible to book on the member area but doesn't seem possible. Its a shame that the bookings sometimes lets the system down. Sometimes we get error 500 quite regularly in peak times and on occasion the member area (online portal) goes down. We are quite a large facility so to not be able to split the Sportshall into certain areas is also a negative. It is great that we have got a new App for the members but my manager is frustrated over the couple of years this will be the fourth scanner he has brought from you guys he thinks the software should be compatible with the scanner.

Automatically translated. Show original review

ClubWise ticks all the boxes!!!

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using ClubWise now for over 3 years and our overall experience has been great. We are a small independent Health and Fitness Club and ClubWise gives us everything we need from a membership system and more. We started off using the basic system and DD collections and we have added modules as we have gone along. We now have on line joining and the on line member area including the class booking system. To date we have not had a problem with the system or the collections and the Support Desk is second to none - always friendly and helpful

Pros: Easy to use and affordable. Add modules as you need them.
Friendly, helpful staff. Excellent sales, support and training.
Excellent Help Desk - so much better than our previous supplier.

Cons: Help Desk hours are only 9 to 5 although there is 24 hour support for emergencies.