--- description: Dowiedz się wszystkiego na temat Bitrix24 od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Narzędzia do pracy zespołowej](/directory/15/collaboration/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.pl/software/113540/bitrix24 Page: 1 / 41\ Dalej: [Next page](https://www.capterra.pl/software/113540/bitrix24?page=2) > Wysokiej klasy rozwiązanie zaprojektowane z myślą o efektywnej współpracy, komunikacji, portalach społecznościowych oraz zarządzaniu przepływami pracy i wiedzą. > > Verdict: Rated **4.2/5** by 999 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Bitrix24? Bitrix24 jest przeznaczony dla dużych firm i małych przedsiębiorstw. Pasuje również do zespołów zdalnych, które potrzebują ciągle być w kontakcie i współpracować wydajnie. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.2/5** | 999 Recenzje | | Łatwość użytkowania | 4.0/5 | Based on overall reviews | | Wsparcie klienta | 4.0/5 | Based on overall reviews | | Warte swojej ceny | 4.2/5 | Based on overall reviews | | Funkcje | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Bitrix - **Location**: Alexandria, USA - **Founded**: 1998 ## Commercial Context - **Cena początkowa**: 69,00 USD - **Pricing model**: (Free version available) (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Windows (stacjonarny), Linux (stacjonarny), Chromebook (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, arabski, chiński, chiński tradycyjny, francuski, hiszpański, indonezyjski, japoński, malajski, niemiecki, polski, portugalski, tajski, turecki, wietnamski, włoski - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 208 more ## Funkcje - Analityka wizualna - Automated Attendant - Automatyczna dystrybucja połączeń - Automatyzacja marketingu - Baza danych członków - Biblioteka treści - Czat z klientem w czasie rzeczywistym - Dla branży ubezpieczeniowej - Dla centrali telefonicznych - Dla organizacji religijnych - Dla salonów i spa - Edycja w czasie rzeczywistym - For Financial Institutions - Generowanie leadów - Gotowe szablony - Kalendarz marketingowy - Konfiguracja przepływów pracy - Masowe wysyłanie wiadomości tekstowych - Modelowanie i projektowanie procesów - Monitorowanie wskaźników KPI - Opcje publikacji treści - Planowanie projektu/ustalanie harmonogramów - Prognozowanie pracy - Przechwytywanie dokumentów - Pulpit - Tworzenie i projektowanie formularzy - Ustalanie harmonogramu wykorzystania zasobów - Ustalanie harmonogramów - Ustalanie priorytetów - Workflow Automation - Zaangażowanie klienta - Zarządzanie członkostwem - Zarządzanie darczyńcami - Zarządzanie darowiznami - Zarządzanie finansami - Zarządzanie informacją zwrotną - Zarządzanie kampaniami - Zarządzanie kanałami - Zarządzanie klientami - Zarządzanie prowizjami - Zarządzanie przechowywaniem danych - Zarządzanie przepustowością - Zarządzanie rejestracjami - Zarządzanie rurociągami - Zautomatyzowany routing - Zintegrowane operacje biznesowe - Śledzenie czasu pracy i wydatków - Śledzenie klientów - Śledzenie kliknięć - Śledzenie wydatków ... and 277 more features ## Integrations (89 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox ... and 74 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - 24/7 (agent na żywo) - Czat ## Category - [Narzędzia do pracy zespołowej](https://www.capterra.pl/directory/15/collaboration/software) ## Powiązane kategorie - [Narzędzia do pracy zespołowej](https://www.capterra.pl/directory/15/collaboration/software) - [Programy do zarządzania projektami](https://www.capterra.pl/directory/30002/project-management/software) - [CRM dla małych firm](https://www.capterra.pl/directory/31583/small-business-crm/software) - [Narzędzia marketingowe AI](https://www.capterra.pl/directory/34136/ai-marketing-tools/software) - [Programy do planowania projektów](https://www.capterra.pl/directory/31598/project-planning/software) ## Rozwiązania alternatywne 1. 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[ClickUp](https://www.capterra.pl/software/158833/clickup) — 4.6/5 (4615 reviews) ## Recenzje ### "Service company in use of Bitrix" — 5.0/5 > **Pawel** | *28 października 2024* | Usługi finansowe | Recommendation rating: 10.0/10 > > **Zalety**: Really good support and high quality CRM with many advanced options > > **Wady**: Took time to learn but it is worthy, It makes me work of 3 people ----- ### "Much done, but still much to improve" — 3.0/5 > **Lukasz** | *22 sierpnia 2024* | Sprzedaż hurtowa | Recommendation rating: 6.0/10 > > **Zalety**: Great flexibility in the programme and the ability to add your own functions to many modules. > > **Wady**: Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped. > > I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me). ----- ### "Bitrix24 is a 5-star Software" — 5.0/5 > **ITORO** | *3 stycznia 2025* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: Bitrix24 is an all-inclusive workspace software. Most interesting feature for me is CRM > > **Wady**: nothing to dislike about bitrix.24 it surpasses all other related software > > I have been using bitrix24 for the past one year and I can bold say it's the best. With a wide range of features, bitrix24 delivers excellence across its features including and not limited to, Time management, project managements, file managements, reports, Conference meetings, Client managements, website managements, Team Management and a whole lot more ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 czerwca 2025* | Odnawialne źródła energii i środowisko | Recommendation rating: 7.0/10 > > **Zalety**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Wady**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 września 2025* | Usługi prawne | Recommendation rating: 0.0/10 > > **Zalety**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Wady**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- Page: 1 / 41\ Dalej: [Next page](https://www.capterra.pl/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data