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Lightspeed Retail

Lightspeed Retail

Czym jest Lightspeed Retail?

Promocja: Zaoszczędź do 1000 $ na cyfrowym pakiecie detalicznym. Przygotuj firmę na przyszłość dzięki Lightspeed Retail i jego funkcjom, takim jak płatności zbliżeniowe, wielokanałowe programy lojalnościowe i zaawansowane rozwiązanie eCommerce. Lightspeed Retail upraszcza sposób obsługi klientów i zarządzania wszystkimi lokalizacjami sklepów. Zarządzanie inwentarzem, śledzenie informacji na temat sprzedaży, zarządzanie pracownikami, przetwarzanie płatności i tworzenie niezapomnianych doświadczeń zakupowych, dzięki którym klienci będą wracać — to wszystko tylko z iPada.

Kto korzysta z produktu: Lightspeed Retail?

Funkcje Lightspeed są dostosowane do priorytetów sprzedawców detalicznych i restauratorów. Upraszcza codzienne zadania, dzięki czemumożesz swobodnie skupić się na tym, co ważne: na rozwoju firmy i obsłudze klienta

Oprogramowanie: Lightspeed Retail - 1
Oprogramowanie: Lightspeed Retail - 2
Oprogramowanie: Lightspeed Retail - 3

Nie jesteś pewien, czy Lightspeed Retail to dobre rozwiązanie? Porównaj z popularnymi rozwiązaniami alternatywnymi

Lightspeed Retail

Lightspeed Retail

4,1 (969)
109,00 USD
miesiąc
Wersja bezpłatna
Bezpłatna wersja próbna
110
58
4,1 (969)
3,9 (969)
4,0 (969)
czy
Cena początkowa
Opcje cenowe
Funkcje
Integracje
Łatwość użytkowania
Warte swojej ceny
Obsługa klienta
30,00 USD
miesiąc
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Zielone paski oceny pokazują zwycięski produkt w oparciu na średną ocenę i liczbę recenzji.

Inne najlepsze rozwiązania alternatywne dla produktu Lightspeed Retail

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Lightspeed Retail – Recenzje od zweryfikowanych użytkowników

Średni wynik

Informacje ogólne
4,1
Łatwość użytkowania
4,1
Obsługa klienta
4,0
Funkcje
4,0
Warte swojej ceny
3,9

Recenzje według wielkości firmy (pracownicy)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Filtruj recenzje według punktacji

5
56%
4
20%
3
7%
2
4%
1
13%
Steve
Steve
Owner w kraju: USA
Zweryfikowany użytkownik LinkedIn
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

A great all-inclusive system

5,0 4 lata temu

Komentarze: Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively.

Zalety:

Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two.

Wady:

There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders.

Jessica
Jessica
Owner w kraju: USA
Zweryfikowany użytkownik LinkedIn
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Best POS for small businesses

5,0 5 lat temu

Komentarze: One major benefit is how easy my ordering is with their PO system.

Zalety:

I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed!

Wady:

Lots of different options so it takes a bit to determine what you need to use.

Kyla
Owner w kraju: Kanada
Sprzedaż detaliczna, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Lightspeed Retail - User Friendly & Great Customer Service

5,0 4 tygodnie temu Nowy

Komentarze: The cost is a bit high in comparison to other retail POS systems. I may have considered an alternate provider based on the cost alone, but we wanted to get our store opened right away, and Lightspeed came very highly rated.
Over and above customer service is so very important, and this alone keeps us on-line. I would recommend Lightspeed to any new user considering them.

Zalety:

I enjoy using Lightspeed. The features are easy to navigate, learn and train. There is a newsletter that alerts us to new features and interests. We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has been clear sailing. Any time we have had a question, on-line customer service has been wonderful! We have never not had an issue unresolved. Lightspeed offers capital advances after a certain period of time, based on sales. This could be useful to help with additional expenses as they come along.

Wady:

I do not love the monthly fees now that our yearly discounted rate has come to an end. That is really the only thing I dislike about the entire system. I do wish that Lightspeed would partner up with Faire, the wholesale platform we often use, to integrate the inventory and invoicing.

Sean
CEO w kraju: USA
Sprzedaż detaliczna, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Not The Same Company It Once Was

3,0 2 miesiące temu

Komentarze: We loved Lightspeed and advocated for them in the beginning. The disappointment in their customer service and the system breakages and downtime was devastating to our business. The customer service we received when their system was crashing was the worst customers service I have experienced in any industry. They denied system crashes or feature breakages, for days before acknowledging them. We tolerated alot from them because they used to be so good! But, it started to cost us a lot of lost sales, and when they couldn't process credit cards for days, that was the end...

Zalety:

Good foundation. Simple to use POS with valuable connected integrations.

Wady:

Customer service used to be outstanding. In a few short years, it provided some of the worst customers service I have experience in any industry. I can confidently saw even our basic employees/user understood the system better than ANY of the customer service reps from Lightspeed.

Odpowiedź sprzedawcy: Lightspeed

2 miesiące temu

Hi Sean, We would like to sincerely apologize for your recent experience with Lightspeed. We understand how crucial it is to provide timely and effective support, and we deeply regret hearing that we have fallen short of your expectations. Your feedback is invaluable to us, and we're committed to addressing these issues to improve our services moving forward. We are unfortunately unable to locate your account within our records. If you wish to discuss your concerns in more detail, we kindly ask you to contact your Account Manager for further assistance. If you require immediate technical support, please don't hesitate to reach out to our Support Team. Thank you for your time and patience. The Lightspeed Team

anna
CEO w kraju: USA
Sprzedaż detaliczna, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta
Źródło: SoftwareAdvice

Over promise, under deliver

4,0 4 miesiące temu

Komentarze: Overall, I have had a really negative experience with Lightspeed. Their account managers are not helpful and rarely answer. The company is focused on sales and add ons and not improving the product or ensuring the system does what retailers want / need

Zalety:

Lightspeed has the basics complete. Matrixes, easy sku set up and fairly intuitive POS.

Wady:

The customer service is terrible. The team is constantly selling new add ons that don't work and then no one every responds. Overall, I have felt the system does not do what they say it does. For example, we were sold on a shopify integration, which is not true. We were also sold that their reporting is great. It is not only terrible, but you have to pay a lot more for any reports that give you actual information (like inventory valuations).

Odpowiedź sprzedawcy: Lightspeed

4 miesiące temu

Hi Anna, We would like to sincerely apologize for your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We value our customers’ feedback, and would like to learn more about your specific experience, to have the opportunity to address your needs and concerns. As we are unable to identify your account within our records, please feel free to contact our Customer Success team should you wish to provide further feedback. You may reach us via email at <[email protected]>. Thank you,