--- description: Dowiedz się wszystkiego na temat Rezdy od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rezdy – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Programy do rezerwacji](/directory/20032/reservations/software) > [Rezdy](/software/122690/rezdy) # Rezdy Canonical: https://www.capterra.pl/software/122690/rezdy Page: 1 / 11\ Dalej: [Next page](https://www.capterra.pl/software/122690/rezdy?page=2) > Platforma rezerwacyjna online została zaprojektowana, aby pomóc operatorom i sprzedawcom na całym świecie zaoszczędzić czas, nawiązać kontakt i ostatecznie rozwinąć swoją działalność. > > Verdict: Rated **4.5/5** by 237 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Rezdy? Oprogramowanie rezerwacyjne zostało zaprojektowane dla organizatorów wycieczek, działań i atrakcji, jak również autobusów wahadłowych i czarterów. Rynek (w tym kierownik ds. kanałów sprzedaży) został zaprojektowany w celu połączenia operatorów i sprzedawców/agentów. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.5/5** | 237 Recenzje | | Łatwość użytkowania | 4.3/5 | Based on overall reviews | | Wsparcie klienta | 4.3/5 | Based on overall reviews | | Warte swojej ceny | 4.1/5 | Based on overall reviews | | Funkcje | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Rezdy - **Location**: Surry Hills, Australia - **Founded**: 2010 ## Commercial Context - **Cena początkowa**: 49,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski - **Available Countries**: Anguilla, Antigua i Barbuda, Armenia, Aruba, Australia, Austria, Azerbejdżan, Barbados, Bermudy, Bhutan, Białoruś, Bośnia i Hercegowina, Brazylia, Brunei, Brytyjskie Wyspy Dziewicze, Chiny, Chorwacja, Czarnogóra, Dania, Estonia and 87 more ## Funkcje - Baza danych klientów - Centralny system rezerwacyjny - Integracja GDS/OTA - Integracja rachunkowości - Przetwarzanie płatności - Pulpit - Płatności elektroniczne - Raportowanie i statystyki - Raportowanie/analityka - Rezerwacja online - Rezerwacje grupowe - Rozwiązanie CRM - Tworzenie planu podróży - Tworzenie przesyłek - Ustalanie harmonogramów - Uwagi dotyczące rezerwacji - Wsparcie klienta - Zarządzanie cenami - Zarządzanie dostawcami - Zarządzanie fakturami - Zarządzanie kalendarzem - Zarządzanie klientami - Zarządzanie rezerwacjami - Zarządzanie rezerwacjami - Zarządzanie stawkami - Zarządzanie umowami/licencjami - Zarządzanie zasobami ## Integrations (16 total) - Apple Pay - Bookeasy - Fotaflo - Google Calendar - Google Pay - Google Sheets - Mailchimp - PayPal - Smartwaiver - Stripe - Wherewolf - WordPress - Xero - Zapier - authorize.net ... and 1 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Programy do rezerwacji](https://www.capterra.pl/directory/20032/reservations/software) ## Powiązane kategorie - [Programy do rezerwacji](https://www.capterra.pl/directory/20032/reservations/software) - [Oprogramowanie dla biur podróży](https://www.capterra.pl/directory/20033/tour-operator/software) - [Programy dla biur podróży](https://www.capterra.pl/directory/20034/travel-agency/software) - [Oprogramowanie dla wypożyczalni](https://www.capterra.pl/directory/30116/rental/software) - [Oprogramowanie do organizowania podróży](https://www.capterra.pl/directory/31057/travel-management/software) ## Rozwiązania alternatywne 1. [Nitro for Incoming Tour Operators](https://www.capterra.pl/software/188481/nitro) — 4.8/5 (19 reviews) 2. [Ezus](https://www.capterra.pl/software/190113/esus) — 4.7/5 (61 reviews) 3. [TrekkSoft](https://www.capterra.pl/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews) 4. [Checkfront](https://www.capterra.pl/software/99249/checkfront) — 4.5/5 (318 reviews) 5. [Signature](https://www.capterra.pl/software/181137/signature) — 4.8/5 (29 reviews) ## Recenzje ### "Very Good Software bad support" — 5.0/5 > **LEO** | *22 października 2018* | Rozrywka | Recommendation rating: 8.0/10 > > **Zalety**: It is a very complete solution for tours and activities. Once you understand how it works, it is a very good way to prepare your company for growth. > > **Wady**: We warned Rezdy many times about a problem when Brazil should get into Daylight Saving Time. The Brazilian government stated that in 2019 the DST would be postponed in 2 weeks. Sessions had wrong times and iit would not be available in Expedia for the same reason. The support team used to be very attentive to our demands, but there has been a sudden change in behavior lately. We are a big company with more than 1,000 bookings/month, and Rezdy's lack of support is compromising the entire company. Activities and transfer are booked at a certain time, but the document sent to the passengers states a different time and sometimes a different day\! Clients are feeling suspicious about this change in times and dates, even if we explain that it is a system's problem. Pick up times in tours have been changed automatically and clients are getting impatient about that. We have been trying to receive and urgent answer from the support team, even calling them, but no answer. This is completely awkward, considering their previous behavior (answering promptly). Some of our suggestions are to create sessions 1 year long (not 6 months), create a way to make multiple language versions of the same product (not having to clone many times) and create subdivisions for the product description (ITINERARY, INCLUSIONS, EXCLUSIONS, KNOW BEFORE YOU BOOK ETC.) > > Overall: we have a serious situation going on, and it seems they couldn't care less. It is jeopardizing the entire company. We had to build a task force on a Sunday to try to organize things manually to minimize all the problems caused by the system. ----- ### "A very good softwork, but It needs some improvments." — 5.0/5 > **Zweryfikowany recenzent** | *19 stycznia 2024* | Obsługa imprez | Recommendation rating: 10.0/10 > > **Zalety**: Payments Reminders Online booking Reports > > **Wady**: Some times I need to speak with a person online and share my screen to solve a problem. This is not possible, and on some occasions, it will save me a lot of time. > > It's an overall very good soft work, with very strong payment, remainder, and many more features. But it will be very nice to have an account manager in which I could inform in case of a problem. ----- ### "Bait and Switch Pricing. DO NOT USE" — 1.0/5 > **Brad** | *24 stycznia 2026* | Rybołówstwo | Recommendation rating: 0.0/10 > > **Zalety**: The usability and interface is great. For a simple business operations it is clean and optimal. Not over complicated > > **Wady**: Bait-and-switch pricing once you’re locked in We signed up to Rezdy on the clear understanding that pricing was a monthly fee plus $1 per offline booking. That suited our fishing business perfectly — we are highly weather-dependent and primarily take bookings in person, while potentially moving to online bookings via a website in the future. Throughout the entire setup and onboarding process, there was no mention whatsoever that we would later be told our plan was unsuitable, that we would be required to change plans, or that offline bookings would ever be subject to percentage-based fees. We were never told there was any requirement to be online or to use Rezdy for payments. We invested months setting up the system, learning the software, and integrating it into our operations. Then, three to four months in — once we were comfortable and reliant on the platform — Rezdy abruptly informed us that we had to change plans because it was supposedly more suitable for our business. When we asked to compare plans, we were pushed toward a Marketplace plan that: Is not displayed anywhere on their website Charges 3% of all bookings, online or offline Applies even though we do not take payments through Rezdy Applies even though bookings are manually entered In other words, Rezdy is now seeking a percentage of our revenue for bookings they did not generate and payments they do not process. When we stated that we wished to remain on the Foundation plan we originally signed up for, we were given an ultimatum: switch to the new plan within three days or leave the platform entirely. This is not transparency or fair dealing. It is a classic bait-and-switch, timed precisely when a business is most embedded in the software and leaving is most disruptive. Rezdy may suit businesses that operate fully online and process payments through the platform. For weather-dependent or in-person operators, proceed with extreme caution — the pricing you sign up to may not be the pricing you’re allowed to keep. Extremely disappointing experience. > > Bait and switch pricing. We were completely misled be our Account Executive and never informed of the requirements of the plans before they forced us to switch plans to charge us about 10 fold as much. ----- ### "The Worst 3 Months of My Business Life" — 1.0/5 > **P Mathew** | *19 lipca 2025* | Wypoczynek, podróże i turystyka | Recommendation rating: 0.0/10 > > **Zalety**: The sales team was quick to respond and very polished in their pitch. You get to speak with someone directly, which gives a good first impression, though it turned out to be just that, an impression. > > **Wady**: The support is terrible no phone line, no live chat, just slow, careless email responses with no sense of urgency or ownership. The platform is buggy and unreliable, often making changes or updates on its own. One serious glitch resulted in a major booking mishap, costing me a one-star review. The lack of accountability and support is beyond frustrating. > > I signed up in April and left within three months. It was a stressful and disappointing experience. I’ve since switched to Bokun and am much happier. ----- ### "Rezdy Mergers Take Priority Over Functionality and Customer Service" — 1.0/5 > **Daniel** | *21 marca 2025* | Wypoczynek, podróże i turystyka | Recommendation rating: 0.0/10 > > **Zalety**: Initially, the platform worked and met the needs that most other software could not. Now, the platform doesn't work and does nothing near what other platforms will do. > > **Wady**: The steady decline since signing up. No upgrades, no communication, a promised new platform that never comes. A merger that was a mess. Problems and glitches everywhere that don't get solved. The program now costs you thousands in lost bookings, and nobody cares. Only chat is available, the agents act as a wall to management who are probably hiding under their desks. It was a good program that has turned absolutely awful and I would not recommend to my worst enemy or competitor. Stay clear. > > At first good, then the problems arrived. They came from all angles, having to perform workarounds and learn how to apologize to customers in many languages. They merged with Regionado, Checkfront and others. This clearly was a mess, a mistake, and it ruined the company. It is my last year with them, and I will never return. There is supposedly an upgrade to the software program coming, but that has been the same old response for over a year now. I would never consider this company, and if you are... do yourself a favor and at least wait until the supposed new platform rolls out. I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps under the rug. It is sad and terrible. I feel bad for the people in the customer service chat, which you can't talk to due to "protocol." I can't be the only one. This platform is like something Fred Flintstone would use: moving rocks and rubble. That's a good description of the platform, rubble. It is all that remains from what was once good. ----- Page: 1 / 11\ Dalej: [Next page](https://www.capterra.pl/software/122690/rezdy?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/122690/rezdy) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data