2.5 / 5 2 reviews

Average Ratings

2 reviews
  • 2.5 / 5
  • 2.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 2.5 / 5
  • 3 / 5
    Value for Money

Product Details

  • Deployment
    Installed - Mac

Vendor Details

  • EasyVista
  • http://www.easyvista.com
  • Founded 1988

About This Software

Cloud-based solutions designed to support your organization's current ITIL maturity and IT service management strategy.

  • Ad Hoc Reports
  • Ad hoc Analysis
  • Ad hoc Query
  • Asset Tracking
  • Audit Management
  • Availability Management
  • Benchmarking
  • Budgeting & Forecasting
  • Change Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Depreciation Management
  • Historical Audit
  • IT Service Management
  • Incident Management
  • Key Performance Indicators
  • License Management
  • Maintenance Management
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Problem Management
  • Procurement Management
  • Profitability Analysis
  • Release Management
  • Requisition Management
  • Scorecards
  • Self Service Portal
  • Strategic Planning
  • Task Management
  • Trend / Problem Indicators

EasyVista Latest Reviews

Automatically translated. Show original review

EasyVista is very slow, clunky, and not very intuitive.

2 / 5
Ease of Use
2 / 5
Features & Functionality
Value for Money

Comments: Overall, EasyVista does the job but it is plagued with a slow interface, confusing navigation, and bugs that prevent me from using the software for its intended purpose.

Pros: I like how when you look up user's profiles, that it shows all their information from their location, phone number, email, computer name, groups they are apart of etc. I like all the different categories you can assign issues to so you can look at those metrics to pinpoint problematic issues.

Cons: The interface is extremely slow. Sometimes things will not load when clicking it for the first time and you have to refresh the page and try again. The homepage is too busy and there are too many links you can click on. Some things take several steps to do something, such as transferring a ticket or adding a tech note. Sometimes you cannot reopen, cancel, or reassign tickets.The user interface needs to be simplified so it is less busy.

Automatically translated. Show original review

Not the Best, not the Worst, something in the middle

3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: None, I have been attending to some demos of users trying to purchase this software and even that brings alot of good thing to the table it dos not push trough.

Pros: * Alot of information and modules on EasyVista,
*There's various helpfull modules, and alot of customizability in them.
* I like alot the contracts module.

Cons: * Modules on EasyVista are too crowded and difficult to understand.
* The Organization is terrible, buggy and slow interface.
* Sometimes is hard to even know where is what you are looking for because of the interface is weird.