---
description: Dowiedz się wszystkiego na temat Helpjuice od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpjuice – Sprawdź cenę i opinie klientów | Capterra Polska
---

Breadcrumb: [Strona główna](/) > [Narzędzia do zarządzania wiedzą](/directory/30094/knowledge-management/software) > [Helpjuice](/software/130533/helpjuice)

# Helpjuice

Canonical: https://www.capterra.pl/software/130533/helpjuice

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Dalej: [Next page](https://www.capterra.pl/software/130533/helpjuice?page=2)

> Oprogramowanie bazy wiedzy zaprojektowane w celu ograniczenia pomocy technicznej. W pełni brandowalny, zawiera analitykę, natychmiastowe inteligentne wyszukiwanie, wiele języków
> 
> Verdict: Rated **4.7/5** by 102 users. Top-rated for **Prawdopodobieństwo polecenia**.

-----

## Overview

### Kto korzysta z produktu: Helpjuice?

Od małych startupów po firmy z listy Fortune 500, tysiące klientów zaufało Helpjuice, aby zasilić swoją bazę wiedzy.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.7/5** | 102 Recenzje |
| Łatwość użytkowania | 4.6/5 | Based on overall reviews |
| Wsparcie klienta | 4.8/5 | Based on overall reviews |
| Warte swojej ceny | 4.7/5 | Based on overall reviews |
| Funkcje | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: Helpjuice
- **Founded**: 2011

## Commercial Context

- **Cena początkowa**: 120,00 USD
- **Pricing model**:  (Bezpłatna wersja próbna)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Windows (stacjonarny), Linux (stacjonarny), Chromebook (pulpit)
- **Supported Languages**: angielski
- **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Arabia Saudyjska, Argentyna, Armenia, Australia, Austria, Azerbejdżan, Bahrajn, Bangladesz, Belgia, Benin, Bhutan, Białoruś, Botswana, Bośnia i Hercegowina, Brazylia and 143 more

## Funkcje

- Ankiety i informacje zwrotne
- Catalog Management
- Discussions/Forums
- Edycja tekstu
- Edytor plików w formacie rich text
- Konfigurowalne kształtowanie marki
- Konfigurowalne wzory
- Kontrola dostępu/zezwolenia
- Narzędzia do pracy zespołowej
- Ostrzeżenia/powiadomienia
- Portal samoobsługowy
- Raportowanie i statystyki
- Raportowanie/analityka
- Third-Party Integrations
- Wielojęzyczny
- Wyszukiwanie pełnotekstowe
- Wyszukiwanie/filtrowanie
- Zarządzanie SEO
- Zarządzanie bazami wiedzy
- Zarządzanie dokumentami
- Zarządzanie informacją zwrotną
- Zarządzanie treścią
- Zarządzanie użytkownikami
- Zarządzanie wiedzą

## Integrations (16 total)

- ASTRA
- AUDITWorks
- Contact Cloud
- Freshdesk
- Google Drive
- Intercom
- Microsoft SharePoint
- Microsoft Teams
- Olark
- Salesforce Platform
- Shopify
- Slack
- Squarespace
- WordPress
- Zapier

... and 1 more integrations

## Support Options

- E-mail/helpdesk
- Często zadawane pytania/forum
- Baza wiedzy
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat

## Category

- [Narzędzia do zarządzania wiedzą](https://www.capterra.pl/directory/30094/knowledge-management/software)

## Powiązane kategorie

- [Narzędzia do zarządzania wiedzą](https://www.capterra.pl/directory/30094/knowledge-management/software)
- [Rozwiązanie do dzielenia się wiedzą](https://www.capterra.pl/directory/32454/knowledge-base/software)
- [Intranety dla firm](https://www.capterra.pl/directory/31015/intranet/software)

## Rozwiązania alternatywne

1. [Freshdesk](https://www.capterra.pl/software/124981/freshdesk) — 4.5/5 (3425 reviews)
2. [Guru](https://www.capterra.pl/software/145390/guru) — 4.8/5 (639 reviews)
3. [Document360](https://www.capterra.pl/software/177031/document360) — 4.7/5 (291 reviews)
4. [Freshservice](https://www.capterra.pl/software/132997/freshservice) — 4.5/5 (714 reviews)
5. [Zoho Desk](https://www.capterra.pl/software/169505/zoho-desk) — 4.5/5 (2212 reviews)

## Recenzje

### "Helpjuice Provides Knowledge Management with Great Features at a Reasonable Price\!" — 5.0/5

> **Dan** | *12 września 2022* | Sprzedaż hurtowa | Recommendation rating: 10.0/10
> 
> **Zalety**: Helpjuice is very easy to setup. It provides enterprise features like SSO, excellent user management, and incredible import tools. Their support Team is amazing. They themed our site from our external website as part of our trial and have answered every question we've had with lightening fast response times.
> 
> **Wady**: There's not much that I would consider a con. Category management is easy once you understand how it works, but it has some counter intuitive elements.
> 
> The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable.

-----

### "Worth the squeeze" — 5.0/5

> **Tommy** | *21 lipca 2025* | Oprogramowanie komputerowe | Recommendation rating: 10.0/10
> 
> **Zalety**: I like the article editor the most, but I have to point out how helpful their support teams are. Helpjuice offers live support for their customers. It's wonderful to get a human response when necessary.
> 
> **Wady**: I don't have much to not like. Over my time with Helpjuice, they've improved or added my desired features.
> 
> Overall, our team has greatly benefited from switching to Helpjuice. They've made us feel like they're invested in our success.

-----

### "HelpJuice is the one solution the fits all sizes" — 3.0/5

> **Caine** | *19 lipca 2021* | Elektronika użytkowa | Recommendation rating: 9.0/10
> 
> **Zalety**: So many features, some we did not even know were possible
> 
> **Wady**: It is kinda clunky on the admin side. They need some more front end engineers and designers to upgrade this part or large companies are not going to use it
> 
> So far so good, love our new help center and love the future I see using HelpJuice here at Pura

-----

### "Helpjuice, great support, flexible platform" — 4.0/5

> **Colin** | *8 grudnia 2024* | Marketing i reklama | Recommendation rating: 8.0/10
> 
> **Zalety**: Great support and feedback into the roadmap. We made a few feature requests that were added within a few months which was great. Editor is really flexible and the access control you get on pages is great too.
> 
> **Wady**: The design of our help center looks a little basic and dated, not sure if that's just us or the platform.
> 
> Really positive, the pricing structure is great for small businesses and the product is really flexible.

-----

### "Helpjuice review" — 5.0/5

> **Zweryfikowany recenzent** | *22 czerwca 2022* | Telekomunikacja | Recommendation rating: 10.0/10
> 
> **Zalety**: We use our KB to help the call center agents follow processes and answer questions the customers may have. With Helpjuice, it has been a lot easier for the agents to navigate and find the information they need the first time. Editors can make one article and allow specific sections to be seen by the correct channels.
> 
> **Wady**: Zendesk integration and Chrome extension needs to be updated.

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## Links

- [View on Capterra](https://www.capterra.pl/software/130533/helpjuice)

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