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Sprinklr
Czym jest Sprinklr?
Optymalne dla: Duże firmy zatrudniające ponad 200 pracowników
Sprinklr to jedyne rozwiązanie marketingowe w mediach społecznościowych klasy korporacyjnej, któremu zaufało 90% ze 100 największych marek na świecie. Sprinklr pomaga markom budować relacje, wdrażać treści i śledzić zwrot z inwestycji w ponad 35 kanałach, zapewniając bardziej wydajną współpracę między kontami w mediach społecznościowych, obejmującymi wiele regionów i marek. Porzuć chaos rozwiązań punktowych dzięki Sprinklr, pierwszej na świecie platformie Unified-CXM.
Kto korzysta z produktu: Sprinklr?
Oparte na chmurze rozwiązanie do zarządzania doświadczeniami klientów, które pomaga dużym przedsiębiorstwom zarządzać marketingiem treści, mediami społecznościowymi, płatnymi reklamami, witryną internetową i nie tylko, za pomocą automatyzacji.
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Sprinklr – Recenzje od zweryfikowanych użytkowników
My social media audience and clients get the right content, Sprinklr has really improved my traffic.
Komentarze: My brand has grown exponentially! I'd be selfish not to appreciate Sprinklr.
Zalety:
I love how the Sprinklr team were intentional in their user interface design, it is intuitive and quite easy to use.
Wady:
Sprinklr sometimes fail to provide timely support for ticket issues, they should improve in this.
An efficient and powerful digital solution
Komentarze: One of the aspects that I liked the most is the ability to centralize all my activities in social networks in a single platform. This has saved me time and effort.
Zalety:
His approach and his ability to simplify our activities on social networks is great, providing me with all the necessary tools to manage my accounts
Wady:
It would be beneficial to have a more detailed guide or interactive tutorials to facilitate my familiarization with the platform.
Extremely Useful...When it Works
Komentarze: We rely on our tools for so heavily at our agency, that work stops when a tool isn't working properly. So most of the time, when it's working, it does what we need it to do. It has many of the insights we need and connects to the platforms we need to engage on.
Zalety:
This tool has so many layers to it that I don't have to look anywhere else when searching for engagement analytics.
Wady:
The amount of times in our chat that I see "Sprinklr is down" does not give an excellent credit to the tool. It also doesn't keep up to date very well with changing platform features (no Reels insights).
Reliable tool to have control all over the social media
Komentarze:
We a company that runs a bunch of social media pages, to have this power of controlling all-in-one page it's an extremely powerful tool.
Sprinklr just makes your workflow easier with their service, never thought I will find something like this software. A huge thanks for making everything simple and clean.
Zalety:
No more struggling on running different social media pages TWITTER + FACEBOOK + INSTAGRAM it combines all of them in one Content scheduling for the full month it's a big plus for the companies that run multiple platform and pages. The tracking dashboard made easy. Sharing contents across different platforms + Social listening Boards creator for storing photos, videos, and so on.
Wady:
A small lag problem. Would be better if the lag gets fixed a little but it still works perfectly for me
My experience with Sprinklr
Komentarze: We're able to promptly and effectively respond to all social media inquiries across all of the social media websites we utilize for our business. Along with this, we can quickly pull analytical insights to determine what it and is not working for us.
Zalety:
How it combines all social media sites. Rather than having to search through each social media platform, potentially missing key comments by users, Sprinklr brings all of those comments into one, easy to use platform. Additionally, Sprinklr allows you to use tagging, which makes for easy analytical reviews with specific campaigns being currently run as well as comparison to previous campaigns.
Wady:
Still working out some glitches. Instagram direct messages do not currently pull through and that would be very helpful if that was resolved.
