--- description: Dowiedz się wszystkiego na temat Front od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Front – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Programy do obsługi maila](/directory/30553/email-management/software) > [Front](/software/132901/front) # Front Canonical: https://www.capterra.pl/software/132901/front Page: 1 / 13\ Dalej: [Next page](https://www.capterra.pl/software/132901/front?page=2) > Front to centrum komunikacji z klientami, które umożliwia firmom oferowanie usług dostosowanych do potrzeb na dużą skalę i we wszystkich kanałach. > > Verdict: Rated **4.5/5** by 286 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Front? Każdy zespół, który polega na poczcie e-mail, aby wykonać swoją pracę zarówno wewnętrznie, jak i zewnętrznie. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.5/5** | 286 Recenzje | | Łatwość użytkowania | 4.5/5 | Based on overall reviews | | Wsparcie klienta | 4.4/5 | Based on overall reviews | | Warte swojej ceny | 4.1/5 | Based on overall reviews | | Funkcje | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Front - **Location**: San Francisco, USA - **Founded**: 2013 ## Commercial Context - **Cena początkowa**: 25,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski - **Available Countries**: Australia, Austria, Belgia, Brazylia, Chiny, Dania, Estonia, Finlandia, Francja, Grecja, Hiszpania, Holandia, Indie, Irlandia, Japonia, Kanada, Luksemburg, Macedonia Północna, Meksyk, Monako and 11 more ## Funkcje - Analityka wizualna - Ankiety i informacje zwrotne - Automatyzacja procesów biznesowych - Baza danych pracowników - Bot czatowy - Czat na żywo - Czat w czasie rzeczywistym - Czat z klientem w czasie rzeczywistym - Czat/wiadomości - Dostęp mobilny - Dwukierunkowe audio i wideo - Historia klienta - Integracja telefonii komputerowej - Komunikacja wielokanałowa - Konfiguracja przepływów pracy - Narzędzia do pracy zespołowej - Ostrzeżenia/powiadomienia - Otwieranie rachunku - Przeciągnij i upuść - Przekierowywanie połączeń - Pulpit działań - Rozwiązanie CRM - Transkrypty/historia czatu - Wideokonferencje - Wielokanałowe zbieranie danych - Wskaźniki wydajności - Współpraca z wieloma użytkownikami - Wykaz pracowników - Zaangażowanie klienta - Zarządzanie Call Center - Zarządzanie bazami wiedzy - Zarządzanie informacją zwrotną - Zarządzanie jakością - Zarządzanie kalendarzem - Zarządzanie komunikacją - Zarządzanie kontaktami - Zarządzanie notatkami - Zarządzanie pocztą e-mail - Zarządzanie skrzynką odbiorczą - Zarządzanie spotkaniami - Zarządzanie wydajnością - Zarządzanie zadaniami - Zarządzanie zespołem - Zautomatyzowany routing - Zdalna pomoc techniczna - Śledzenie aktywności - Śledzenie spraw - Śledzenie wiadomości e-mail - Śledzenie zaangażowania - Śledzenie/analityka użytkowania ... and 53 more features ## Integrations (94 total) - Aide - Aircall - Ariglad - Asana - AskNicely - Boost.space - Breeze - Bugpilot - CallHippo - Census - ChargeDesk - Chatdesk Teams - Chatra - ClickUp - CloudTalk ... and 79 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Czat ## Category - [Programy do obsługi maila](https://www.capterra.pl/directory/30553/email-management/software) ## Powiązane kategorie - [Programy do obsługi maila](https://www.capterra.pl/directory/30553/email-management/software) - [Narzędzia do pracy zespołowej](https://www.capterra.pl/directory/15/collaboration/software) - [Programy do obsługi klienta](https://www.capterra.pl/directory/22/customer-service/software) - [Oprogramowanie Help Desk](https://www.capterra.pl/directory/30008/help-desk/software) - [Programy do komunikacji w zespole](https://www.capterra.pl/directory/31033/team-communication/software) ## Rozwiązania alternatywne 1. [Freshdesk](https://www.capterra.pl/software/124981/freshdesk) — 4.5/5 (3412 reviews) 2. [Zendesk Suite](https://www.capterra.pl/software/164283/zendesk) — 4.4/5 (4076 reviews) 3. [LiveChat](https://www.capterra.pl/software/62194/livechat) — 4.6/5 (1719 reviews) 4. [LiveAgent](https://www.capterra.pl/software/102188/liveagent) — 4.7/5 (1758 reviews) 5. [Tidio](https://www.capterra.pl/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Recenzje ### "Front Row Seat\!" — 5.0/5 > **Mai** | *28 marca 2026* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: Loving the automated workflow that has been super simple for our team to set up and implement as a powerful new tool to help us scale. > > **Wady**: Haven't found any cons yet\! It's already seeming like a better option than Hiver, which we were also considering. > > Front feels like a one stop shop\! It works with Gmail and Outlook, which is super helpful and it really creates a main hub for our various channels and apps. ----- ### "Front is a 10/10" — 5.0/5 > **Dennis** | *23 lipca 2025* | Szpitale i opieka zdrowotna | Recommendation rating: 10.0/10 > > **Zalety**: Customers require to be engaged 24/7 to retain them. Front is one of the tools that I use to seamlessly collaborate with our patients by sending them their results whenever they need them through live chat, phone and email. Customer support has been at optimal in my organization through Front. > > **Wady**: I use a bunch of customer support tools but I mainly prefer Front wince it is easy to use due to its eye catching user interface. > > My overall experience with Front has been remarkable for over three years now. It is my go-to solution for customer support through live chat and email. ----- ### "Outlook sync is one-way only. Made Front unusable for our team." — 1.0/5 > **Grey** | *3 lutego 2026* | Maszyny | Recommendation rating: 0.0/10 > > **Zalety**: The interface is clean and simple to setup. Integrates with social accounts easily enough. Not much else. > > **Wady**: The Outlook integration is no longer a true two-way sync. Emails are pulled into Front, but actions taken in Front don’t sync back to Outlook, leaving shared and personal mailboxes full of unread messages. There’s also zero flexibility when product changes break existing workflows. > > Front no longer offers a true two-way Outlook sync, and that makes it unusable for any team that works across both Front and Outlook. Emails are pulled into Front, but actions taken in Front such as reading, archiving, deleting, or tagging do not sync back to Outlook. The result is that emails already dealt with in Front continue to sit as unread in shared and personal Outlook mailboxes, causing constant confusion, duplication of work, and mailbox overload. This is not a minor limitation. For mixed teams, it breaks the core purpose of a shared inbox, because no one can reliably tell what’s been handled. Once our account was migrated to this behaviour in January 2026, the issue was immediately obvious in real-world use. We confirmed the behaviour was permanent and cancelled straight away. Front acknowledged the limitation but refused early termination, relying entirely on contract wording despite the breaking change originating on their side. Since being forced to look elsewhere, we’ve found several tools that now do this job better and far more cheaply. We moved to Missive and the difference has been night and day. Front may work if your entire team lives inside Front and never touches Outlook. If Outlook integration matters to you at all, I would strongly recommend avoiding it. ----- ### "Front changes the game" — 5.0/5 > **Julie** | *29 grudnia 2025* | Sprzedaż detaliczna | Recommendation rating: 10.0/10 > > **Zalety**: I like the ease of use. The unified inbox is an amazing tool that makes getting communications out super efficient. > > **Wady**: Nothing in particular that I dislike. I am still learning to use all its functions but so far so good. > > My overall experience with Front has been a positive one. I feel like I have a more efficient and steamed lined control over communications and collaborations with our departments. ----- ### "No limits to customer needs, Front stands out." — 5.0/5 > **Nancy** | *10 czerwca 2025* | Wypoczynek, podróże i turystyka | Recommendation rating: 10.0/10 > > **Zalety**: User interface and the ability to use AI features for advancement. Incredible support services from the team vendors. Faster channel between service providers and customers. > > **Wady**: I definitely have not encountered anything that extreme. It perfectly tackles the main issues of its scope of services both on large and small enterprises. > > Being on the front line on customer services it assist in channeling communication directly to customers, creates a friendly platform to chat, send messages and files and engage the right agents on time. ----- Page: 1 / 13\ Dalej: [Next page](https://www.capterra.pl/software/132901/front?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/132901/front) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data