--- description: Dowiedz się wszystkiego na temat Survicate od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Programy do tworzenia ankiet online](/directory/30092/survey/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.pl/software/132914/survicate Page: 1 / 5\ Dalej: [Next page](https://www.capterra.pl/software/132914/survicate?page=2) > Dzięki ankietom można zebrać więcej informacji zwrotnych od klientów i zapewnić im lepsze wrażenia. Korzystaj z ponad 20 integracji macierzystych. > > Verdict: Rated **4.6/5** by 99 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Survicate? Firmy, które cenią sobie opinie klientów i chcą stać się przedsiębiorstwem zorientowanym na klienta, ponieważ widzą w tym szansę na rozwój. Firmy, które chcą działać w oparciu o opinie klientów i czerpać z nich korzyści. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.6/5** | 99 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.8/5 | Based on overall reviews | | Warte swojej ceny | 4.3/5 | Based on overall reviews | | Funkcje | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Survicate - **Location**: Warsaw, Polska - **Founded**: 2013 ## Commercial Context - **Cena początkowa**: 0,00 USD - **Pricing model**: (Free version available) (Bezpłatna wersja próbna) - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, polski - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 209 more ## Funkcje - A/B Testing - Analityka wizualna - Analiza badań użytkowników - Analiza nastrojów - Analiza trendów - Ankiety i informacje zwrotne - Anonimowe informacje zwrotne - Biblioteka pytań - Ciągłe informacje zwrotne - Dostosowanie adresu URL - Dystrybucja wielokanałowa - Komunikacja wielokanałowa - Konfigurowalne pytania - Konfigurowalne wzory - Kreator ankiet - Live Results Sharing - Logika pomijania - Monitorowanie recenzji - Ostrzeżenia/powiadomienia - Otwieranie rachunku - Powiadomienia o recenzjach - Przeciągnij i upuść - Pulpit - Raportowanie i statystyki - Raportowanie/analityka - Real-Time Analytics - Real-Time Reporting - Rozgałęzienie pytań - Segmentacja - Segmentacja klientów - Sondaż online - Struktura ankiety CSAT - Struktura badań NPS - Szybkie sondaże - Tworzenie i projektowanie formularzy - Wiele rodzajów pytań - Wielojęzyczny - Wizualizacja danych - Workflow Automation - Wskaźniki wydajności - Zaangażowanie klienta - Zarządzanie ankietami/sondażami - Zarządzanie doświadczeniami klientów - Zarządzanie informacją zwrotną - Zarządzanie kampaniami - Zarządzanie negatywnymi opiniami - Zarządzanie reakcjami - Zarządzanie rzecznikami - Śledzenie konwersji - Śledzenie/analityka użytkowania ... and 6 more features ## Integrations (66 total) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... and 51 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - Czat ## Category - [Programy do tworzenia ankiet online](https://www.capterra.pl/directory/30092/survey/software) ## Powiązane kategorie - [Programy do tworzenia ankiet online](https://www.capterra.pl/directory/30092/survey/software) - [Oprogramowanie do automatyzacji formularzy](https://www.capterra.pl/directory/10023/forms-automation/software) - [Oprogramowanie helpdesk](https://www.capterra.pl/directory/30961/customer-success/software) - [Oprogramowanie do badania satysfakcji klientów](https://www.capterra.pl/directory/30541/customer-satisfaction/software) - [Oprogramowanie do ankiet](https://www.capterra.pl/directory/32075/nps/software) ## Rozwiązania alternatywne 1. 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I never got any official training when I started using it for work, and I'm not very "tech-oriented", but I figured it out in a few days. It's not one of those nightmare tools where you don't know where to start and need to open the FAQs every 5 minutes. And any time I did need to read their guides, I found them very "beginner-friendly" and helpful. I also really like that it's focused on what it does. It's not trying to be everything to everyone, "all-in-one"... It's just really, really good at surveys, in all shapes and forms. Everything feels solid and reliable. Bonus points for having a nice looking UI too - especially the reports, which are super easy to read and analyse. > > **Wady**: I'm struggling to come up with anything major. If there's ever been an issue or something missing, their support team has been on it. ----- ### "A great tool" — 5.0/5 > **Ola** | *22 października 2024* | Rozrywka | Recommendation rating: 9.0/10 > > **Zalety**: Very flexible tool enabling you to get to know your users. Beautiful and functional interface with charts and graphs that neatly communicate survey outcomes visually. > > **Wady**: Survey logic features are quite limited. AI features are promising but not good enough yet to be really useful. > > Survicate has transformed the way we gain insights about the users. I'm very happy with this service. ----- ### "10/10 for Survicate" — 5.0/5 > **Charlotte** | *11 września 2024* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace. > > **Wady**: I haven't come across anything that I've not been happy with or found a workaround for. > > We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ----- ### "Survicate integrates well within our marketing efforts" — 5.0/5 > **Sandra** | *21 października 2024* | Szpitale i opieka zdrowotna | Recommendation rating: 9.0/10 > > **Zalety**: Integration with ActiveCampaign and the template library. The usage of the tool is very easy. > > **Wady**: We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner. Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs. > > I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access. ----- ### "Feedback one year later" — 3.0/5 > **Zweryfikowany recenzent** | *28 listopada 2018* | Produkcja żywności | Recommendation rating: 5.0/10 > > **Zalety**: Reactivity of support Design to build survey \> easy > > **Wady**: No synchronisation with our CRM at the begining Some small bugs ----- Page: 1 / 5\ Dalej: [Next page](https://www.capterra.pl/software/132914/survicate?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/132914/survicate) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data