4.5 / 5 26 reviews

Who Uses This Software?

bookitlive works for many industry sectors that offer time based bookings. Driving Instructors Entertainment venues (Indoor Trampoline Centres, GoKarting, Climbing) Golf lessons

Average Ratings

26 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Pricing is based on a monthly/annual subscription. Annual gets 1 month free
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • bookitlive
  • Founded 2008

About This Software

Your business always on...
bookitlive is the ideal solution for small to large organisations looking to automate their booking and payment processes. Externally can help you open up new opportunities to increase booking efficencies, upsell, reduce queuing times and improve customer experiences. Internally it can improve understanding of customer behaviors, staffing requirements and resource allocation, help you become more efficient and generate more insightful customer data.

  • Accounting Management
  • Activities Booking
  • Appointment Management
  • Appointment Reminders
  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Badge Management
  • Billing & Invoicing
  • Booking Notes
  • CRM
  • Calendar Management
  • Car Booking
  • Catering Management
  • Certification Tracking
  • Class Scheduling
  • Client / Customer Management
  • Client Management
  • Commission Management
  • Conferences / Seminars
  • Contract Management
  • Conventions
  • Customer Management
  • Electronic Tee Sheets
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Event Management
  • Exercise Library
  • Exhibit / Vendor Management
  • Facility Scheduling
  • Fitness Plan
  • Food & Beverage Management
  • Gift Card Management
  • Group Scheduling
  • Guest List Management
  • Guest Management
  • Inventory Management
  • Lead Retrieval
  • Lesson Scheduling
  • Loyalty Program
  • Marketing Management
  • Meeting Room Booking
  • Meetings
  • Membership Management
  • Multi-Facility
  • Multi-Location
  • Multiple Rate Plans
  • Nutrition Program
  • Online Booking
  • Online Scheduling
  • Online Store
  • Order Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Project Management
  • Promotions Management
  • Proposal Management
  • Recurring Appointments
  • Registration Management
  • Reservations
  • Reservations Management
  • Resource Booking
  • Resource Scheduling
  • Revenue Management
  • Room Block Management
  • Room Booking
  • Sales Management
  • Single / Group Reservations
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Staff Management
  • Surveys & Feedback
  • Third Party Booking
  • Ticketing
  • Trade Shows
  • Travel Management
  • Volunteer Management
  • Weddings / Parties
  • Wellness Plans

bookitlive Latest Reviews

Automatically translated. Show original review

Fur Kidz Resort Dog Swimming Pool

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We run a low cost service to dog owners in the Perth metro area. We did not want to spend time taking bookings for the pool as it would have been reflected in the price which we want to keep low.
I have used two other services which each improved our time efficiency but they could not offer the flexibility of this service.
The first system was 'free' but there were add ons that started to mount up. There was a pay as you book option but it only offered 'bit coin' (is that even money??) and other off shore payment options. So bookings were pay on arrival - we had a very high 'no show' rate, which caused us endless frustration.
The second system took payments via Australia Posts Secure Pay system. This was fantastic, we got paid in advance and the no shows reduced. In any case they didn't bother us any more. There were limits to the system such as customers could only book one appointment at a time, having to pay each time they did it. They couldn't change their bookings, so had to call us. There was no option for us to issue vouchers or give a bulk discount. Then, one day, we were advised that the system was closing down and would no longer be available. Panic stations! What to do?
System three. Best thing that ever happened to us. Our customers can do everything on line. Payments can be made via Secure Pay, I can set up promotions, give bulk discounts, issue vouchers. Customers can change their bookings or call me and it is so easy to manage via my Dashboard function. Best of all I got first class service from the support staff in getting started. They phoned me and walked me through a quick hands on training session. It was brilliant.
If you already have Secure Pay or similar set up it is a sinch to migrate to this system.

Pros: Huge amount of flexibility for both us as business owners and for our clients. Easy to operate. Professional support when you can't work it out. For us this easily pays it's way over and over and over again.
Best of all is that I can now issue vouchers to our clients as a thankyou or to give them a frequent user reward.

Cons: None. I have not regretted moving to this system at all. It has eased my stress levels and made life so easy.

Automatically translated. Show original review

Bookitlive has been a good product to use. Any questions have been answered promptly.

4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software was easy to set up and use. For a single operator use it was extremely good. Excellent functionality and I was able to track my work easily.
I had used another product previously and using bookitlive online certainly expanded my operation.
I have recommended this product to other single instructor operators and will continue to do so into the future. It is a great product for the single operator

Cons: I now have another instructor working with me and we are sharing an Automatic vehicle. This has been a real struggle and has meant having double bookings. This has been very frustrating at times.
I am now working in a couple of projects for a school and an employment agency. Being able to produce functional reports has been problematic.