Seismic

Seismic- Use it Everyday

Komentarze: It is a great concept that every business should have. A one stop shop for everything you need to do your job!

Zalety:

Currently it is integrated with our Salesforce application and works smoothly through there or as a standalone. I use this everyday for my own reference as well as finding materials for clients. There are features that allow you to see when the documents were last uploaded to ensure you have an updated version as well as see if certain information is confidential. It has helped me grow in my current role and is my go to for everything product related! I describe it as the internet for my company, it has everything I need in one place.

Wady:

The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.

Personal customer success is the difference

Komentarze: I have used Seismic at my last company and brought the platform to my current company. The customer success is the differentiation. In my experience the CSM team is kind, knowledgeable, supportive and the ultimate partners to their customers. They go above and beyond to ensure their customers are happy and successful.

Zalety:

I love Seismic! It is easy to implement, continuously update and use daily.

Wady:

Some limitations on newscenter, landing page, integrations, highlight, etc. Team is open for feedback and continuously adds things to the roadmap.

Awesome features and easy to use

Zalety:

We use Seismic as a centralized repository for many company documents spanning a variety of different areas of our business. They layout is great and easy to use and navigate through. There is more functionality available that I personally don't take enough advantage of, such as Live Send and Meeting Space. As a sales leader, I share relevant items in my team's shared Workspace, categorized by topic in different folders. We always are up to date with changes to any of the documents as we're notified if the content has been updated. Seismic has been a great tool for myself and my team to stay connected and up to date with the latest news/documents/decks/policies and so much more from our company and peers.

Wady:

I don't have very many cons with Seismic. I wish the search functionality was a little better so it was easier to find what you're looking for. However, I believe some of that is on us to put better tags on documents.

Seismic helps us connect with our clients

Komentarze: Very happy with Seismic and how it helps our business grow

Zalety:

Seismic allows our company to quickly create personalized content to send to our clients.

Wady:

Little bit of a learning curve but it’s not bad at all.

Using Seismic helped streamline our Marketing Repository

Komentarze: My experience with Seismic from start to finish has been great. When we began the process in 2017 it was a bit challenging, but with the new Content Manager and new operating system changes it is much more user friendly and very intuitive. I cannot say enough good things about it now.

Zalety:

I love Seismic! Seismic DocCenter helped us streamline our companies Marketing repository so that the whole company, many brands and levels of access could access the content that was relevant to them. I also love WorkSpace for storage and collaboration & we're beginning to innovate with all of the LiveDoc functionality.

Wady:

We need more levels of access. An easy way to assign an Admin, and levels below that to help manage content.

Seismic allows our sales team to make more informed decisions by understanding customer behavior

Komentarze: We we're using another sales enablement tool previously, but Seismic has really been a game changer for the way our sales reps engage with our practitioners. The LiveSend and ability to utilize analytics helps us understand which content is most valuable, and what content is most engaging for our practitioners to close more sales. In turn, this visibility gives us more insight for marketing when developing our sales collateral to ensure alignment between science, marketing, and sales on product messaging. In addition, the Seismic support team has been awesome, they are readily accessible and able to handle all of our technical concerns. I'd highly recommend Seismic if you're looking to take your sales force to the next level.

Zalety:

Seismic has awesome reporting for us to see what is working or not working. I also love the LiveSend feature which enables our sales reps to have a stronger understanding of our doctor's behaviors, not to mention drives sales. The software is easy to use, and allows our marketing team to learn which product literature is most effective and impactful. This tool strengthens the alignment between sales and marketing.

Wady:

We've been running into some uploading issues, and experience minor bugs here and there. Usually software updates resolve most of these, but we run into these issues periodically.

Excellent product!

Komentarze: Great classes available and forward thinking company.

Zalety:

Easy to organize materials for the team! With one search, everything you want to see on that topic is available.

Wady:

Time consuming and labor intensive for Administrators to load and organize materials.

A Great Database

Zalety:

Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier.

Wady:

I would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult.

Impactful Enablement & Content Management System

Komentarze: With Seismic, are reps now have access to the latest materials to stay on-brand and on-message, get fast answers to their questions and a single source of truth across the company for the "blessed" version of close to 1,000 assets we maintain.

Zalety:

Seismic has become our one stop shop for all of our customer-facing teams to access the content, sales tools, and company news they need. It's easy to upload, organize, maintain and send out new content, with lots of functionality that makes the lives of our sales teams easier like customizable decks and documents. The design, user interface and analytics are the some of the things we like most along with some of the best customer service we've seen across any software company.

Wady:

Integration with Google Suite can be improved (mostly around Google Slides + customized presentations within Seismic) but overall hasn't impacted us much.

Seismic for Sales

Zalety:

Seismic offers an unparalleled mobile experience, content engagement analytics and information security

Wady:

Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.

Makes the life of the sales reps easier

Zalety:

The integration with Salesforce is really useful so the sales reps can send the documentation to the potential clients just with a few clicks.

Wady:

The UI design is a little bit old fashioned.

Great content management solution

Komentarze: Really great, we have everything we need handy for our daily work.

Zalety:

Can contain a lot of resources and documents, and have these easily and conveniently classified

Wady:

Can contain so many documents that it really needs strong content managers to put the right key words and classify correctly. It can also sometimes seem very extensive in terms of content so needs to be used and used to understand how it works.

Seismic is a great tool for tracking down sales materials!

Komentarze: As a relatively new employee, Seismic is a lifesaver when it comes to finding material and training myself on our extensive product offering. I wish I had known something like this existed because my previous employer could definitely use it!

Zalety:

Seismic is very easy to use and has been adopted widely by our company. As part of our sales team, I use Seismic daily to locate marketing/sales materials that can easily be shared with our customers and distributor partners. I also love the using the NewsCenter to find keep an eye out for relevant company announcements that might impact my customers. Finally the WorkSpace is a great way to share files and collaborate with others instead of sending attachments back and forth via email.

Wady:

I really can't think of anything I would improve about Seismic. It meets all my needs.

Great knowledge base software and resource that can be leveraged by a sales team.

Komentarze: It's been great. Being able to access documents for not only myself but my team has been imperative to our success and sales cycle.

Zalety:

Being able to retrieve the latest version of a document is incredibly important for our team. Seismic always have everything updated. No need to download a copy, every time you search for it, you can leverage the latest copy and update the document.

Wady:

One would be the mobile app, which I didn't know existed until I saw the previous questions. That would help a ton. Other than that, not many cons to this software

Seismic Review

Zalety:

I would highly recommend this product. I have been using it for roughly a year and it has simplified approaching clients and consultants. My favorite feature would be the tracking aspect. You can send tailored documents to someone and see if they opened the email and if they did how long they viewed each page of the document. Easy way to gauge whether or not the information you are sharing is relevant.

Wady:

It does seem that if you send emails out to a group of people at the same time that it has a higher likelihood of being sent straight to spam and it never gets viewed.

Seismic Review

Komentarze: Enjoyed the experience. support is awesome. I never ever hear from my account manager though....

Zalety:

I love how easy it is to find exactly what you are looking for! The best feature is the version control on documents

Wady:

We mainly use google drive and the integration with google is not smooth at all.

Seismic Day to Day usage

Komentarze: certainly satisfied with Seismic as a platform partner we use here at the company.

Zalety:

Being able to store all of our documentation in one location is essential. able to see which is latest files uploaded. as well as being able to see their usage across the company. another key feature we use is LiveSend and LiveInsights being able to track important documentation we send along to customers and track their open rates and time spent.

Wady:

there are no items that come to mind, the purpose functionality works and the ease of use is high.

Making my life so easy

Komentarze: It has been very easy, streamlined, and I use it everyday!

Zalety:

I like the most that I am able to easily search around for different content to send to my prospects. We even have it organized by what content to send out for each stage. This makes it super easy to know what I should send out to secure a deal. Also, I get very important engagement information that lets me know when someone has opened up my emails that I have sent out!

Wady:

I think my biggest con is that even if I am the one opening up a document sent out, they still track that and I get notifications even when I view the document.

Seismic Really Helps!!

Zalety:

The most important use of Seismic is that you can use it as a library, it can store all kind of documents, presentatios, videos, update news, etc. all of them in just one platform, and at your hand. It´s really awesome.

Wady:

Maybe it could be offer in different languages, for users from other countries/languages. Also, i´d like the software were avaiilable for many other users, as a kind of level users management (free for some users).

Great management tool to compliment CRM

Zalety:

Ease of use, organization and management of digital assets. It allows me to scan quickly through to what I actually need with minimal time

Wady:

I think it should have a more modern look/feel to what is currently shown. It works perfectly fine, but maybe using more pictures and buttons

Great customer experience! Always helping reps!

Komentarze: Love the product. Great for training and info. Sales acceleration.

Zalety:

voice of the buyer. They are constantly taking our feedback and putting it into use.

Wady:

Changes are sometimes not always communicated and catch reps off guard

Seismic Makes Work Easier

Komentarze: Seismic allows me to collaborate with partners so much easier. Now that we're all virtual with the pandemic, this is so important and Seismic really delivered! I also love how I can keep myself organized with the use of the WorkBooks in Seismic.

Zalety:

I love the search feature. My company pushes out a lot of great content and collateral to share with prospects and I can search a key word and everything that relates to that will generate. You can also filter internal/external documents, which makes it so easy to know that I'm in compliance with company policy

Wady:

I love the data that comes with the Live Send feature but I would love to see some improvements with how it looks in the email when you send the collateral to a client/prospect.

Great software, excellent platform

Zalety:

I love this software, it help our company to have everything in one place, we can share, compare, and have all our documents in a really good way. Easy to use, super user friendly.

Wady:

Nothing, it is really great , user friendly and we can have everything we need in one click

Challenging, hours of manual labor, features/functionality lacked robustness.

Komentarze: The ability to place our content into a shareable and searchable portal allowing our users to retrieve data any time, any place on any device.

Zalety:

The ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!

Wady:

The amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.

Seismic for a new Outside Seller

Komentarze: Overall Seismic has allowed me to more readily consume internal facing content and share external content more effectively. It enables greater insight into how my customers interact with what I'm sharing.

Zalety:

The feature that differentiates Seismic from other internal document databases is the "LiveSend" function. You're able to track usage by time and section of documents that you send to your customers. This helps to refine and focus your sales messaging and check whether your materials are actually being used. Very helpful as an outside seller.

Wady:

The search engine can sometimes be finicky and make it difficult to find what you're looking for. My internal Sales Enablement organization has been internally organizing the documents which makes it quite a bit easier.