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Lucky Orange

Lucky Orange

Czym jest Lucky Orange?

Lucky Orange wykracza poza próżne wskaźniki analityki internetowej, aby dowiedzieć się dlaczego użytkownicy odwiedzają stronę internetową. Dowiedz się, dlaczego użytkownicy odrzucają konkretne strony, śledź zaangażowanie użytkowników w kampanie za pomocą parametrów UTM, odkryj, które pola w formularzach internetowych powodują najwięcej porzuceń i sprawdź, na którym etapie procesu zakupowego występuje najwięcej porzuceń. Zejdź jeszcze głębiej, pytając odwiedzających, z czym się zmagają lub co powstrzymuje ich przed zakupem, korzystając z ankiet i czatu.

Kto korzysta z produktu: Lucky Orange?

Niezależnie od tego, czy jesteś firmą z listy Fortune 500, czy prowadzisz jednoosobową działalność gospodarczą, Lucky Orange zaufało ponad 300 000 stron internetowych, aby pomóc zwiększyć sprzedaż i pozyskiwać klientów. Oferowane plany rozszerzają się wraz z rozwojem firmy.

Oprogramowanie: Lucky Orange - 1
Oprogramowanie: Lucky Orange - 2
Oprogramowanie: Lucky Orange - 3
Oprogramowanie: Lucky Orange - 4
Oprogramowanie: Lucky Orange - 5

Nie jesteś pewien, czy Lucky Orange to dobre rozwiązanie? Porównaj z popularnymi rozwiązaniami alternatywnymi

Lucky Orange

Lucky Orange

4,7 (198)
39,00 USD
miesiąc
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8
4,7 (198)
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czy
Cena początkowa
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Funkcje
Integracje
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20,00 USD
miesiąc
Wersja bezpłatna
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70
4,1 (6 727)
4,3 (6 727)
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Zielone paski oceny pokazują zwycięski produkt w oparciu na średną ocenę i liczbę recenzji.

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Lucky Orange – Recenzje od zweryfikowanych użytkowników

Średni wynik

Informacje ogólne
4,7
Łatwość użytkowania
4,7
Obsługa klienta
4,7
Funkcje
4,6
Warte swojej ceny
4,6

Recenzje według wielkości firmy (pracownicy)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Filtruj recenzje według punktacji

5
76%
4
19%
3
4%
2
1%
Raad
Raad
Marketing Director w kraju: Jordania
Zweryfikowany użytkownik LinkedIn
Marketing i reklama, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

BEST app to understand why your customers aren't converting

5,0 4 lata temu

Zalety:

I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Wady:

The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.

Odpowiedź sprzedawcy: Lucky Orange

4 lata temu

These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way. Cheers - Justin from Lucky Orange P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into [email protected], we can also take you through the steps.

Ripon
IT Executive w kraju: USA
Zarządzanie edukacją, Pracownicy: 501–1 000
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

It helps me to optimize our website smoothly.

5,0 w zeszłym roku

Komentarze: Lucky Orange also offers user polls, which allow us to get feedback from our visitors. This feedback can be used to make improvements to the website and give our visitors a better experience.

Zalety:

Lucky Orange offers heatmaps, which allow you to quickly and easily view how visitors are interacting with a website. This helps to identify problem areas and optimize the user experience.Lucky Orange provides visitor recordings, which allow me to view how individual visitors are interacting with our website. This helps to keep track of their activities and identify any problems or areas for improvement.

Wady:

Lucky Orange is a paid service, so it can be expensive for some businesses.Lucky Orange is only compatible with certain web browsers and operating systems, so it may not work for all users.Lucky Orange is a complex service, so it can be difficult for some users to understand and use.

Odpowiedź sprzedawcy: Lucky Orange

12 miesięcy temu

Appreciative of your detailed review, Ripon! Our user surveys, heatmaps and visitor recordings are all about giving you a clear picture of visitor behavior to improve your website experience. Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. When you can see what's happening on "the other side of the screen," you get a front seat to your customers' online interactions. Thanks for sharing the Lucky Orange love, and we're always here should you need anything! Cheers - Bradley from Lucky Orange

Zweryfikowany recenzent
Zweryfikowany użytkownik LinkedIn
Oprogramowanie komputerowe, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

An easy tool to understand your website performance

5,0 w zeszłym miesiącu Nowy

Komentarze: Overall, this is a great tool that helps us a lot in measuring the performance of our website.

Zalety:

I like the simplicity of setting it up and the clear visualization of the data.

Wady:

I didn't like the funnel-building experience, as it has been a bit too complicated for me.

Odpowiedź sprzedawcy: Lucky Orange

w zeszłym miesiącu

Thanks for leaving us a review! We love to hear that Lucky Orange has been the tool you need to dive into visitor insights to understand what they are doing and experiencing on your website. Google Analytics is a great tool, but you’re left to connect the analytic “dots” to make sense of your traffic. Lucky Orange paints the entire picture for you instead! Regarding your comments about funnels, I would be more than happy to walk you through our funnels, how to set them up and how to understand the results. Simply reply to my last email to set up a time to meet. I look forward to hearing from you, and thanks again for your review! Cheers - Emilia from Lucky Orange

Wayne
President/CEO w kraju: USA
Sprzedaż detaliczna, Samozatrudnienie
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Legacy Lucky Orange was so much better - Hate the new LO

2,0 11 miesięcy temu

Komentarze: For the most part customer service is what has kept me here. If there was another option for Visitor monitoring, recording, and analytics I would switch to a competitor in a heartbeat.

Zalety:

Been with Lucky Orange for over 10 years for the most part it works for other people. Customer Service has always been there if we need anything.

Wady:

When they upgraded we lost the real time visitor monitoring where we could interact with our customers. The recording helps but does start until a few seconds after the customer arrives on our website. The real time doesn't work, there is such a delay in live visitor tracking/monitoring that by the time they show up on the visitors screen on LO they are gone so it is too late to communicate with the customer while they are shopping on the website.

Odpowiedź sprzedawcy: Lucky Orange

11 miesięcy temu

Wayne, thank you for your feedback and your business over the past decade. We understand your frustrations and hear your concerns. One reason you may not be seeing some visitors in our real-time monitoring is due to our code loading asynchronously after your website loads for the visitor so it doesn't slow down your website. This is a benefit in terms of not impacting your site speed ratings, but it does mean visitors who come to your site and quickly leave won't be tracked. At your earliest convenience, please respond to our latest email chain. We truly value and appreciate your loyalty over all these years and want to help improve your experience. I look forward to hearing from you soon - Bradley with Lucky Orange

Jordan
Head of IT w kraju: Australia
Sprzedaż detaliczna, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: 6–12 miesięcy
Źródło recenzenta

Great product, but I wish there was more.

4,0 4 miesiące temu

Komentarze: 90% Positive, I'm left wanting more often than not as we have far too many platforms doing too many things. If there was say a in-built way to marry up orders placed on a e-commerce site to the recording of their journey through the site that would be the best case scenario for us.

Zalety:

The customer support uses in heatmaps and live chat are the key reasons for us to purchase Lucky Orange.

Wady:

The pre-made integrations for Bigcommerce seem to leave us wanting. The support and developer docs feel stale and lacking also. The support team itself was very helpful when I had to reach out to them, I'm referring specifically about the support docs at https://help-preview.luckyorange.com/ as all the answers are rather generic.

Odpowiedź sprzedawcy: Lucky Orange

3 miesiące temu

Thank you for your review, Jordan. Love to hear that your team has been able to use heatmaps and live chat to bring a better experience to your visitors and customers. We appreciate your feedback regarding our BigCommerce integration and have already passed along your comments to our help document team. Regarding your request to "marry up" orders to recordings, this capability already exists within our app through our custom API. Using custom API, you can pass in an ordered event which will then connect it to your customer. Our team would be more than happy to show you how to set it up. Simply send an email to [email protected] referencing this review to get started. I look forward to hearing from you soon! Best Regards - Emilia from Lucky Orange