--- description: Dowiedz się wszystkiego na temat FixMe.IT od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FixMe.IT – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie do pomocy zdalnej](/directory/30928/remote-support/software) > [FixMe.IT](/software/151861/fixme-it) # FixMe.IT Canonical: https://www.capterra.pl/software/151861/fixme-it Page: 1 / 17\ Dalej: [Next page](https://www.capterra.pl/software/151861/fixme-it?page=2) > Aplikacja do zdalnej pomocy technicznej umożliwiająca łączenie się z komputerami klientów w ciągu kilku sekund w celu bezpiecznego świadczenia pomocy technicznej na żądanie lub bez nadzoru. > > Verdict: Rated **4.8/5** by 389 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: FixMe.IT? Specjaliści IT z firm różnej wielkości i z różnych branż. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.8/5** | 389 Recenzje | | Łatwość użytkowania | 4.8/5 | Based on overall reviews | | Wsparcie klienta | 4.7/5 | Based on overall reviews | | Warte swojej ceny | 4.7/5 | Based on overall reviews | | Funkcje | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Techinline - **Location**: Toronto Ontario, Kanada - **Founded**: 2007 ## Commercial Context - **Cena początkowa**: 39,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Windows (pulpit), Windows (stacjonarny), Linux (stacjonarny) - **Supported Languages**: angielski - **Available Countries**: Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Aruba, Australia, Austria, Bahamy, Bahrajn, Barbados, Belgia, Belize, Benin, Bermudy, Białoruś, Boliwia and 130 more ## Funkcje - Czat na żywo - Czat w czasie rzeczywistym - Czat/wiadomości - Diagnostyka - Dostęp do wielu monitorów - Dostęp nienadzorowany - Kontrola dostępu/zezwolenia - Nagrywanie ekranu - Nagrywanie sesji - Narzędzia do pracy zespołowej - Raportowanie i statystyki - Raportowanie/analityka - Transfer plików - Udostępnianie ekranu - Udostępnianie plików - Zdalna pomoc techniczna - Zdalny dostęp/sterowanie ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software) ## Powiązane kategorie - [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software) - [Narzędzia do pracy zdalnej](https://www.capterra.pl/directory/31855/remote-work/software) - [Systemy ITSM](https://www.capterra.pl/directory/30676/itsm/software) - [Programy do obsługi klienta](https://www.capterra.pl/directory/22/customer-service/software) - [Programy do zdalnego pulpitu](https://www.capterra.pl/directory/31955/remote-desktop/software) ## Rozwiązania alternatywne 1. 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[ISL Light](https://www.capterra.pl/software/146892/isl-light) — 4.7/5 (779 reviews) ## Recenzje ### "Remote assistance FixMe.IT" — 4.0/5 > **Emilio** | *4 maja 2023* | Inżynieria mechaniczna lub przemysłowa | Recommendation rating: 8.0/10 > > **Zalety**: this one is a very reliable, secure, and flexible remote support tool that offers a wide range of features and functionality, making it a valuable addition to any business looking to improve its remote support capabilities.Easy to use, flexible and scalable, reliable and secure, wide range of features and an affordable pricin > > **Wady**: Always there are also some potential drawbacks to consider, including:Internet connectivity, you must have a very good connection, compatibility issues it may not be compatible with all operating systems, devices, and software, which can limit its usability for some businesses.Limited integrations, it has limited integrations with other software and tools > > Overall, it is a powerful and reliable remote support tool that provides users with a range of features and a simple, user-friendly interface. But no furthr than that ----- ### "Impeccable Service" — 5.0/5 > **Patrick** | *22 października 2025* | Sieci komputerowe | Recommendation rating: 10.0/10 > > **Zalety**: Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously. you checked all the boxes beyond the call\! > > **Wady**: Hard to define isssues that do not exist, the reasion why I do business with FixMe.it is that after fourty years as an IT support and services delivery professional, I found a vendor who is on top of its game and maintains such a high level of customer service dicipline there are few who can match or even come close to this standard. > > During a mass IT outage of internet (AWS) services I was able to reach support and resolve the issue. ----- ### "It's hard to knock the product as it is but it's just ok" — 3.0/5 > **Thomas** | *2 listopada 2017* | Sieci komputerowe | Recommendation rating: 6.0/10 > > **Zalety**: On demand sessions work great East to install and setup remote clients Easy to organize accounts by company > > **Wady**: No Ability to go cross platform ie mac No mobile ability The remote control agent doesn't work, well, sometimes gets eaten by anti virus clients/or disappears for what ever reason and you can't cut copy paste really\!\!\! Their response is that's odd, just drag files...sorry to say that's a tedious endeavor with the spotty mouse movements. > > I am generally able to connect to my customers computers to assist with issues and install software ----- ### "Seamless and "bullet-proof" remote control solution" — 5.0/5 > **Ray** | *5 sierpnia 2024* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: FixMe.IT is intuitive and very simple to use for both the the consultant and the client. Connecting to a remote machine is as simple as having the remote user log into a website and advise the consultant of a numeric code. Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user. In my years of experience with FixMe.IT I have never run into an occasion where it failed to load or run with any Windows machine user. > > **Wady**: From time to time I need to support Mac machines and FixMe.IT only supports Windows devices. > > In my years as an accountant in Public Practice and now using it to support family and friends in retirement FixMe.IT has never failed to deliver seamless and secure remote control access of a Windows computer. I had used many "remote access" products before FixMe.IT and none of them lived up to the ease and reliability of FixMe.IT . ----- ### "Fortunately, we came across FixMe" — 5.0/5 > **Felix** | *15 sierpnia 2024* | Filmy i kinematografia | Recommendation rating: 10.0/10 > > **Zalety**: - It is easy to use - It is fast - It is reliable - It seems to be safe > > **Wady**: - The functionality - The price plan - That it leaves nothing to be desired > > Do you know these tools that can be immediately integrated into everyday life and never cause any trouble? Unobtrusive but really good. The software can do exactly what it's supposed to do. ----- Page: 1 / 17\ Dalej: [Next page](https://www.capterra.pl/software/151861/fixme-it?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/151861/fixme-it) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data