--- description: Dowiedz się wszystkiego na temat Hostaway od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Portale do najmu krótkoterminowego](/directory/30616/vacation-rental/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.pl/software/152433/hostaway Page: 1 / 63\ Dalej: [Next page](https://www.capterra.pl/software/152433/hostaway?page=2) > Hostaway pomaga rozwijać i zarządzać biznesem za pomocą zaawansowanych automatyzacji, narzędzi marketingowych, komunikacyjnych i raportowych. > > Verdict: Rated **4.8/5** by 1552 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Hostaway? Rozwijający się kierownicy ds. wynajmów wakacyjnych z portfolio od 2–5000 obiektami, którzy chcą płynnie zarządzać wszystkimi kanałami wynajmu, rezerwacjami gości, wiadomościami i wiele więcej dzięki jednej platformie oprogramowania zapewniającej doskonałe wsparcie przez całą dobę, siedem dni w tygodniu. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.8/5** | 1552 Recenzje | | Łatwość użytkowania | 4.6/5 | Based on overall reviews | | Wsparcie klienta | 4.7/5 | Based on overall reviews | | Warte swojej ceny | 4.6/5 | Based on overall reviews | | Funkcje | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Hostaway - **Location**: Helsinki, Finlandia - **Founded**: 2015 ## Commercial Context - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, czeski, duński, fiński, francuski, grecki, hiszpański, niderlandzki, niemiecki, portugalski, włoski - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 199 more ## Funkcje - Analityka kanałów - Automatyzacja marketingu - Baza danych o nieruchomościach - Dynamiczna wycena - Dystrybucja wielokanałowa - Integracja GDS/OTA - Inwentaryzacja pomieszczeń - Kontrola inwentaryzacji - Portal dla partnerów - Przetwarzanie płatności - Punkt sprzedaży (POS) - Płatności online - Rachunkowość - Raportowanie i statystyki - Raportowanie/analityka - Rezerwacja online - Rozwiązanie CRM - Third-Party Integrations - Uwagi dotyczące rezerwacji - Wskaźniki wydajności - Wsparcie klienta - Zarządzanie dokumentami - Zarządzanie doświadczeniem gości - Zarządzanie gospodarstwem domowym - Zarządzanie kalendarzem - Zarządzanie kampaniami - Zarządzanie kanałami - Zarządzanie komunikacją - Zarządzanie konserwacją - Zarządzanie kontaktami - Zarządzanie leadami - Zarządzanie motywacyjne - Zarządzanie nieruchomościami - Zarządzanie partnerami - Zarządzanie pracownikami - Zarządzanie promocjami - Zarządzanie przychodami - Zarządzanie rezerwacjami - Zarządzanie rezerwacjami - Zarządzanie rurociągami - Zarządzanie stawkami - Zarządzanie szansami - Zarządzanie wielokanałowe - Zarządzanie zleceniami ## Integrations (63 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 48 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Portale do najmu krótkoterminowego](https://www.capterra.pl/directory/30616/vacation-rental/software) ## Powiązane kategorie - [Oprogramowanie do zarządzania mieniem](https://www.capterra.pl/directory/30929/rental-property-management/software) - [Portale do najmu krótkoterminowego](https://www.capterra.pl/directory/30616/vacation-rental/software) - [Oprogramowanie channel manager](https://www.capterra.pl/directory/30678/channel-management/software) - [Systemy do zarządzania hotelem](https://www.capterra.pl/directory/20031/hospitality-property-management/software) - [Systemy do zarządzania kanałami w hotelach](https://www.capterra.pl/directory/31615/hotel-channel-management/software) ## Rozwiązania alternatywne 1. [Guesty](https://www.capterra.pl/software/159377/guesty) — 4.4/5 (473 reviews) 2. [Aiosell](https://www.capterra.pl/software/194709/aiosell) — 4.8/5 (66 reviews) 3. [Hotelogix](https://www.capterra.pl/software/76374/hotelogix) — 4.4/5 (251 reviews) 4. [Hostfully](https://www.capterra.pl/software/187827/property-management-platform) — 4.2/5 (235 reviews) ## Recenzje ### "First class customer support and great features" — 5.0/5 > **Aleksandra** | *23 października 2025* | Nieruchomości | Recommendation rating: 10.0/10 > > **Zalety**: Hostaway onboarding sessions and dedicated customer support available by phone and messaging are just great. During the onboarding process, \[sensitive content hidden\] was just excellent. Through the one-to-one onboarding sessions, she not only provided great, in-depth explanations of the software but also helped set up the platform, going above and beyond to make sure that everything runs smoothly and is set up correctly. The features of the software are very robust, and it is great to have such a wide choice of integrations. > > **Wady**: I have now been using Hostaway for just over a month, and so far, I cannot see anything that I do not like. > > Great, robust software offering an all-in-one solution for property management, with an intuitive interface and some great features. ----- ### "Great product, smooth onboarding." — 5.0/5 > **Paula** | *1 grudnia 2024* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: Smooth integration process, helpful support. > > **Wady**: Lack of message translations in the app. > > Great product, very helpful in daily operations. ----- ### "Strong Platform for Scaling Property Management" — 5.0/5 > **Duy** | *27 lutego 2026* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: We’ve had a very positive experience using Hostaway to manage our growing short-term rental portfolio. As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability — and Hostaway delivers on those fronts. The channel manager is reliable and integrates well with Airbnb, Vrbo, and direct booking channels. Calendar syncing has been consistent, which is critical when managing multiple properties. Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload. We especially appreciate the flexibility of the reporting features. Owner statements, revenue tracking, and payout visibility make it easier to maintain transparency with property owners. The system also integrates well with third-party tools, which allows us to build a more customized tech stack as our business grows. Customer support has been responsive and helpful when we’ve needed assistance, and the platform continues to evolve with new features that support professional property managers — not just individual hosts. Overall, Hostaway has been a strong operational backbone for scaling our short-term rental business. We would recommend it to property managers looking for a robust, growth-oriented PMS solution. > > **Wady**: One area that could be improved is the reporting and accounting depth. While the core reports work well, customizing owner statements and financial breakdowns can require extra manual work or third-party tools. Some features also have a learning curve, especially when setting up automations and integrations. Improvements in UI simplicity and more built-in accounting flexibility would make the platform even stronger. ----- ### "Robust and Reliable PMS for Growing Property Management Agencies" — 5.0/5 > **Zinni** | *12 lutego 2026* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: The onboarding process was smooth and well organized. The onboarding agent was friendly, knowledgeable, and responsive, which made the transition much easier for my agency, Bliss Caribe. Hostaway feels like a robust and professional system specifically designed for property managers. The integrations with OTAs are more complete and reliable than other PMS platforms I’ve previously worked with. This was a key factor in my decision to migrate. The system structure gives me confidence as my portfolio continues to grow. > > **Wady**: The user interface could be slightly more intuitive and visually modern in some sections. While fully functional, there is room for minor UX improvements to make navigation even smoother. > > My overall experience has been very positive. The system is stable, powerful, and clearly built with professional property managers in mind. For an agency like mine that manages multiple properties and integrates with several OTAs, Hostaway provides the level of control and reliability I was looking for. I would recommend it to other property managers seeking a scalable and comprehensive PMS solution. ----- ### "Avoid Hostaway – Unfair Billing Practices and Poor Support" — 1.0/5 > **Demi** | *13 lipca 2025* | Nieruchomości | Recommendation rating: 0.0/10 > > **Zalety**: It kept our calendars in sync and did the job. Gave landlords a view of their schedule and payments and kept them updated. > > **Wady**: Avoid Hostaway – Unfair Billing Practices and Poor Support I’ve been using Hostaway for a while, but my recent experience has been incredibly disappointing. I contacted them back in April to reduce my listings from a large number down to just 5. Despite having clear written proof of this request, they failed to take action and continued charging me for the full number of listings for two additional months. Now, they’re telling me I need to pay June’s invoice (at the inflated rate) before they’ll reduce the listings—even though I made the change request months ago. To make matters worse, they’ve locked me out of my account, seemingly to force payment for services I never used. I’ve submitted a formal complaint, but at this point, I’ll be moving on to another platform. This kind of behavior—ignoring clear communications, continuing to charge unfairly, and restricting access—is completely unacceptable. AVOID AVOID AVOID. ----- Page: 1 / 63\ Dalej: [Next page](https://www.capterra.pl/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data