---
description: Dowiedz się wszystkiego na temat CustomerHero od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
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title: CustomerHero – Sprawdź cenę i opinie klientów | Capterra Polska
---

Breadcrumb: [Strona główna](/) > [Programy do tworzenia ankiet online](/directory/30092/survey/software) > [CustomerHero](/software/153472/startquestion)

# CustomerHero

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> Najbardziej profesjonalne oprogramowanie ankietowe dla Twojej firmy (NPS, satysfakcja klienta, HR, opinie pracowników, doświadczenie klienta)
> 
> Verdict: Rated **4.9/5** by 175 users. Top-rated for **Prawdopodobieństwo polecenia**.

-----

## Overview

### Kto korzysta z produktu: CustomerHero?

Małe firmy, średnie firmy, duże przedsiębiorstwa, freelancerzy, administracja publiczna, organizacje non profit, szkoły.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.9/5** | 175 Recenzje |
| Łatwość użytkowania | 4.8/5 | Based on overall reviews |
| Wsparcie klienta | 4.9/5 | Based on overall reviews |
| Warte swojej ceny | 4.7/5 | Based on overall reviews |
| Funkcje | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: CustomerHero
- **Founded**: 2006

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy
- **Supported Languages**: angielski
- **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 209 more

## Funkcje

- Analityka wizualna
- Analiza nastrojów
- Analiza tekstu
- Analiza trendów
- Ankiety i informacje zwrotne
- Biblioteka pytań
- Dostosowanie adresu URL
- Dostęp mobilny
- Dystrybucja wielokanałowa
- E-mail marketing
- Importowanie/eksportowanie danych
- Komunikacja wielokanałowa
- Konfigurowalne kształtowanie marki
- Konfigurowalne pytania
- Konfigurowalne wzory
- Kreator ankiet
- Live Results Sharing
- Logika pomijania
- Monitorowanie reklamacji
- Narzędzia do pracy zespołowej
- Ostrzeżenia/powiadomienia
- Przechwytywanie i przekazywanie danych
- Przeciągnij i upuść
- Pulpit
- Raportowanie i statystyki
- Raportowanie/analityka
- Rozgałęzienie pytań
- Segmentacja
- Segmentacja klientów
- Sondaż online
- Struktura ankiety CSAT
- Struktura badania CES
- Struktura badań NPS
- Szybkie sondaże
- Testowanie użyteczności
- Third-Party Integrations
- Tworzenie i projektowanie formularzy
- Wiele rodzajów pytań
- Wielokanałowe zbieranie danych
- Wizualizacja danych
- Wskaźniki wydajności
- Zarządzanie ankietami/sondażami
- Zarządzanie doświadczeniami klientów
- Zarządzanie formularzami
- Zarządzanie informacją zwrotną
- Zarządzanie komunikacją
- Zarządzanie negatywnymi opiniami
- Zarządzanie pocztą e-mail
- Zarządzanie pytaniami i odpowiedziami
- Śledzenie zaangażowania

... and 8 more features

## Integrations (21 total)

- Asana
- ExpertSender
- FreshMail
- GetResponse
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- HubSpot Content Hub
- JIRA Service Management
- Magento BI
- Mailchimp
- Microsoft 365
- SALESmanago Marketing Automation
- Salesforce Sales Cloud
- Shopify

... and 6 more integrations

## Support Options

- E-mail/helpdesk
- Często zadawane pytania/forum
- Baza wiedzy
- Telefoniczna obsługa klienta
- Czat

## Category

- [Programy do tworzenia ankiet online](https://www.capterra.pl/directory/30092/survey/software)

## Powiązane kategorie

- [Programy do tworzenia ankiet online](https://www.capterra.pl/directory/30092/survey/software)
- [Doświadczenia użytkownika (UX)](https://www.capterra.pl/directory/31036/ux/software)
- [Oprogramowanie do ankiet](https://www.capterra.pl/directory/32075/nps/software)
- [Oprogramowanie do badania satysfakcji klientów](https://www.capterra.pl/directory/30541/customer-satisfaction/software)
- [Oprogramowanie do automatyzacji formularzy](https://www.capterra.pl/directory/10023/forms-automation/software)

## Rozwiązania alternatywne

1. [Jotform](https://www.capterra.pl/software/158456/jotform-4-0) — 4.7/5 (2885 reviews)
2. [Survicate](https://www.capterra.pl/software/132914/survicate) — 4.6/5 (99 reviews)
3. [SurveyLegend](https://www.capterra.pl/software/156752/surveylegend) — 4.6/5 (964 reviews)
4. [SurveySparrow](https://www.capterra.pl/software/168823/surveysparrow) — 4.4/5 (121 reviews)
5. [QuestionPro](https://www.capterra.pl/software/135455/questionpro) — 4.8/5 (529 reviews)

## Recenzje

### "Impressive usability and user friendly" — 5.0/5

> **Maciej** | *10 lutego 2023* | Wyroby luksusowe i biżuteria | Recommendation rating: 9.0/10
> 
> **Zalety**: Management of sending invitations;A large selection of question types;Modifiable and legible graphic options for the survey questionnaire.
> 
> **Wady**: The appearance of the data in the downloaded result file requires many transformations.
> 
> I recommend it because it is creator-friendly. It gives a large creative space and can be used without any special implementation.

-----

### "The uniqueness of Webankieta.pl" — 5.0/5

> **Natalia** | *2 czerwca 2022* | Motoryzacja | Recommendation rating: 10.0/10
> 
> **Zalety**: Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.
> 
> **Wady**: I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.
> 
> Webankieta.co.uk program helped me in my studies. It makes it easier for every student.

-----

### "Reasonable tool that does the job" — 4.0/5

> **Andrzej** | *11 sierpnia 2021* | Telekomunikacja | Recommendation rating: 8.0/10
> 
> **Zalety**: Rankings which allows me to compare NPS score for different data sources.
> 
> **Wady**: I have to filter each survey separately.

-----

### "An Outstanding Survey Platform - StartQuestion" — 5.0/5

> **Dawid** | *12 lipca 2023* | Kadry | Recommendation rating: 10.0/10
> 
> **Zalety**: StartQuestion has consistently exceeded my expectations, and I wholeheartedly recommend it to anyone seeking a reliable survey platform. Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
> 
> **Wady**: I think the rules for displaying questions could be a more intuitive feature.

-----

### "Webankieta review" — 5.0/5

> **Aleksandra** | *8 czerwca 2022* | Zarządzanie organizacjami non-profit | Recommendation rating: 9.0/10
> 
> **Zalety**: The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.
> 
> **Wady**: What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

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## Links

- [View on Capterra](https://www.capterra.pl/software/153472/startquestion)

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