--- description: Dowiedz się wszystkiego na temat Freshsales od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Freshsales – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie lead management](/directory/30017/lead-management/software) > [Freshsales](/software/155563/freshsales) # Freshsales Canonical: https://www.capterra.pl/software/155563/freshsales Page: 1 / 26\ Dalej: [Next page](https://www.capterra.pl/software/155563/freshsales?page=2) > Freshsales został wyposażony w rozmaite funkcji i bardzo intuicyjny interfejs użytkownika, dzięki czemu prowadzenie firmy nie wymaga korzystania z wielu narzędzi. > > Verdict: Rated **4.5/5** by 621 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Freshsales? Dzięki Freshsales firmy mogą przyciągać nowych klientów, nawiązywać z nimi współpracę oraz pielęgnować relacje. Do prowadzenia biznesu nie potrzeba już rozwiązań CRM i pięciu innych narzędzi – wystarczy Freshsales CRM. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.5/5** | 621 Recenzje | | Łatwość użytkowania | 4.4/5 | Based on overall reviews | | Wsparcie klienta | 4.4/5 | Based on overall reviews | | Warte swojej ceny | 4.4/5 | Based on overall reviews | | Funkcje | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Freshworks - **Location**: San Mateo, USA - **Founded**: 2011 ## Commercial Context - **Cena początkowa**: 11,00 USD - **Pricing model**: (Free version available) (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, chiński tradycyjny, francuski, hiszpański, niderlandzki, niemiecki, polski, portugalski, rosyjski, włoski - **Available Countries**: Argentyna, Australia, Austria, Belgia, Boliwia, Brazylia, Chile, Ekwador, Filipiny, Francja, Hiszpania, Holandia, Indie, Indonezja, Irlandia, Izrael, Japonia, Kanada, Kolumbia, Kostaryka and 22 more ## Funkcje - A/B Testing - Akcje wyzwalane wydarzeniami - Analiza statystyczna - Baza danych klientów - Dla branży ubezpieczeniowej - Dla zespołów/organizacji sprzedażowych - Dystrybucja leadów - For Financial Institutions - Importowanie/eksportowanie danych - Komunikacja wielokanałowa - Mapy cieplne - Narzędzia do pracy zespołowej - Pielęgnowanie leadów - Podpis elektroniczny - Pozyskiwanie leadów - Przeciągnij i upuść - Raportowanie/analityka - Raporty sprzedaży - Real-Time Notifications - Rozwiązanie CRM - Segmentacja leadów - Szablony e-mail - Testowanie rozdzielne - Testowanie wielowariantowe - Third-Party Integrations - Ustalanie harmonogramu spotkań - Ustalanie harmonogramów - Uwagi dotyczące przypadku - Wskaźniki wydajności - Wspólne kontakty - Wyszukiwanie/filtrowanie - Zarządzanie darczyńcami - Zarządzanie dokumentami - Zarządzanie działaniami sprzedażowymi - Zarządzanie klientami - Zarządzanie komunikacją - Zarządzanie konfliktami - Zarządzanie kontaktami - Zarządzanie leadami - Zarządzanie linią sprzedaży - Zarządzanie listami połączeń - Zarządzanie pocztą e-mail - Zarządzanie przepływami pracy - Zarządzanie sprawami prawnymi - Zarządzanie zadaniami - Zarządzanie zespołem - Śledzenie czasu pracy - Śledzenie klientów - Śledzenie kliknięć - Śledzenie zachowań ... and 28 more features ## Integrations (20 total) - Asana - Calendly - Docusign - Freshchat - Freshdesk - Gmail - Google Calendar - Google Workspace - HubSpot CRM - Mailchimp - Meta for Business - Microsoft 365 - PandaDoc - QuickBooks Online - QuickBooks Online Advanced ... and 5 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) ## Category - [Oprogramowanie lead management](https://www.capterra.pl/directory/30017/lead-management/software) ## Powiązane kategorie - [Oprogramowanie lead management](https://www.capterra.pl/directory/30017/lead-management/software) - [Programy dla firm budowlanych](https://www.capterra.pl/directory/30657/construction-crm/software) - [CRM dla organizacji non-profit](https://www.capterra.pl/directory/31515/nonprofit-crm/software) - [Systemy CRM do zarządzania relacjami z klientami](https://www.capterra.pl/directory/2/customer-relationship-management/software) - [Oprogramowanie do automatyzacji sprzedaży](https://www.capterra.pl/directory/12/sales-force-automation/software) ## Rozwiązania alternatywne 1. [Zoho CRM](https://www.capterra.pl/software/155928/zoho-crm) — 4.3/5 (6972 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pl/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 3. [EngageBay CRM](https://www.capterra.pl/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Pipedrive](https://www.capterra.pl/software/132666/pipedrive) — 4.5/5 (3050 reviews) 5. [Brevo](https://www.capterra.pl/software/132996/brevo) — 4.6/5 (3439 reviews) ## Recenzje ### "An Excellent All-In-One CRM and EDM Platform" — 5.0/5 > **Duncan** | *9 sierpnia 2023* | Marketing i reklama | Recommendation rating: 9.0/10 > > **Zalety**: Freshsales consolidates virtually every CRM and EDM function that my business needs. I've discontinued my Mailchimp and Zoho subscriptions as a result, and will probably continue cancelling some of my other subscriptions as Freshsales adds more features. The ease of use, capabilities, and value for money are, overall, excellent. I mostly use Freshsales for contact management, collecting self-reported attribution, and email marketing. > > **Wady**: As with many feature-dense products, there are some parts that are more polished/easier to use than others. I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation was out of date (I was saved by Freshworks' excellent support). I also had some trouble setting up self-reported attribution the way I wanted. ----- ### "Best high end software for sales manager and their team working in startups" — 4.0/5 > **Devyani** | *28 marca 2022* | Bankowość | Recommendation rating: 9.0/10 > > **Zalety**: I was using this software for 1 and half year, I started with just live real-time chat service and now I have started using its premium features to manage my leads and sending them sales pitch and updates with easy campaign manager. I loved the user interface which takes no brains to understand the features that you need to solve your purpose. I have used their reporting tools that helps me make decisions based on results I have got from campaigns. > > **Wady**: I would love this tool if they provide integration with social networks too like Instagram and Facebook messages along with LinkedIn. Currently they have limited integration modules. Also importing files takes much time then managing and sending them sometimes it got stuck and I need to reiterate everything again. > > There are many alternative sales tools out there but freshsales helped me in my initial days of lead generation, hence I will recommend this tool to those who have just started into marketing \& sales department. ----- ### "Freshsales. Fresh start." — 3.0/5 > **Tori** | *14 sierpnia 2023* | Maszyny | Recommendation rating: 6.0/10 > > **Zalety**: Up front, nothing seems overcomplicated. It has the essentials we need to track business on the sales side. Those who tend to support tickets are quite helpful. Happy with the timely, honest support we receive\! > > **Wady**: As with any system, there are areas of improvement, wishes for changes, and improvements we would love to see implemented. I wish there were more transparent check-ins telling us upcoming changes that are being worked on in the background. I also wish we were notified when updates were going to run so that could better prepare when "Blackout" periods are going to take place during the workday. > > This was our company's first CRM. We still enjoy Freshsales, but often find quirks and areas for improvement that we sent to our representative. There have been advancements since we started with Fresh, but would love to know more insight on what's to come in the next year and three-year plan, so we can prepare and know how the system will improve over time. ----- ### "Best Features of Freshsales CRM" — 5.0/5 > **Yogesh** | *10 października 2022* | Badania | Recommendation rating: 9.0/10 > > **Zalety**: Phone system \& O365 Email Integration \& reporting features. > > **Wady**: Unable to configure Phone system in other VOIP Devices like IP Phone \& Polycom Conference Devices. Linking of Deals with Emails > > Global Compliance requirement as such that of GDPR \& Other relevant regulation with regards to DATA Management \& security. ----- ### "Good sales and marketing CRM" — 4.0/5 > **Zweryfikowany recenzent** | *21 lipca 2022* | Usługi komunalne | Recommendation rating: 7.0/10 > > **Zalety**: It's comprehensive as this has functionalities for both sales and marketing. This also has freshchat feature which we are using on our website. > > **Wady**: The support is not good and on the other hand they have made a newer version of it and it took 6 months to migrate us to newer version for the older one. > > It's fine overall but earlier support was good and now it's difficult to get a hold of rep. ----- Page: 1 / 26\ Dalej: [Next page](https://www.capterra.pl/software/155563/freshsales?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/155563/freshsales) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data