Czym jest Zoho CRM?

Rozwiązanie CRM Zoho zapewnia małym i dużym organizacjom kompleksowe rozwiązanie do zarządzania cyklem życia relacji z klientami, umożliwiające zarządzanie sprzedażą, marketingiem, wsparciem klienta i magazynem w ramach całej organizacji, w jednym systemie biznesowym.

Kto korzysta z produktu: Zoho CRM?

Rozwiązanie CRM Zoho może być używane przez małe, średnie i duże firmy. Możesz nawet stworzyć własną wersję rozwiązania CRM Zoho. Sprzedawaj szybciej i mądrzej dzięki rozwiązaniu CRM Zoho.

Oprogramowanie: Zoho CRM - 1
Oprogramowanie: Zoho CRM - 2
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Oprogramowanie: Zoho CRM - 4
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Zoho CRM – Recenzje od zweryfikowanych użytkowników

Średni wynik

Informacje ogólne
4,3
Łatwość użytkowania
4,1
Obsługa klienta
4,1
Funkcje
4,2
Warte swojej ceny
4,3

Recenzje według wielkości firmy (pracownicy)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Filtruj recenzje według punktacji

5
50%
4
35%
3
12%
2
3%
1
1%
Rick
Rick
Owner w kraju: USA
Zweryfikowany użytkownik LinkedIn
Budownictwo, Pracownicy: 2–10
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

Rozważane rozwiązania alternatywne:

Zoho has been my best friend for years

5,0 3 tygodnie temu Nowy

Komentarze: Overall we've been super happy with Zoho CRM. We've been using it for many years now and plan to continue using it. If I had to start over again I'd pick Zoho again.

Zalety:

I've been using Zoho CRM for what seems like forever and I've liked it since day one. It's easy, intuitive, and a pleasure to use. Plus it was one of the first CRM's with a mobile app back in the day.

Wady:

It's gotten a little long in the tooth but I think they are upgrading it again soon. Nothing is wrong, I just like getting lots of updates.

Ansh
Ansh
Web Developer w kraju: Indie
Zweryfikowany użytkownik LinkedIn
Technologia i usługi informacyjne, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Elevate Your Business with Zoho CRM: Streamline Operations and Maximize Results

5,0 3 tygodnie temu Nowy

Komentarze: Zoho CRM is an excellent customer relationship management platform that offers businesses comprehensive capabilities for managing their customers. The software helps organizations to streamline and automate sales processes, build strong relationships with customers, and improve customer satisfaction and loyalty. Zoho CRM's best features include its intuitive user interface, which makes it easy to use; robust customization options that let you tailor the system to your business needs; advanced reporting features that offer a complete view of your sales pipeline; integration with other business systems such as Office365 or Gmail; powerful automation tools to help manage leads, tasks, campaigns and more efficiently; mobile-friendly design so users can access the system from any device; secure cloud storage for data backups and sharing information between team members easily. With all these advantages, businesses can rely on Zoho CRM to grow their operations quickly while providing highly personalized services to their customers.

Zalety:

1. Lead and Contact Management: Zoho CRM helps businesses capture, track, store and analyze leads to close deals faster. It also offers contact management capabilities to keep track of customer information such as contact history, communication preferences and more. 2. Sales Force Automation: With features like sales pipelines, automated workflow rules, real-time notifications and analytics tools; Zoho CRM can help automate sales processes for teams of any size with ease. 3. Social Media Integration: Zoho CRM integrates with popular social media platforms such as Twitter, Facebook and LinkedIn so users can manage their profiles from within the application itself. This allows companies to effectively engage prospects in a timely manner for better lead conversion rates and customer retention efforts. 4 Customer Relationship Management (CRM): The core purpose of any business is customer engagement – something which can be easily managed using Zoho CRM’s integrated CRM suite that includes modules like accounts, contacts, opportunities and campaigns among others that are all combined into one single interface for easy access and visibility across departments or employees working on different aspects of the same project/task/clientele base

Wady:

Provide deep insights into how well your business is engaging with customers. This information can be used to make informed decisions that drive revenue from existing clients or improve the quality of new leads coming through the door.

Armen
Head of Marketing w kraju: Armenia
Oprogramowanie komputerowe, Pracownicy: 11–50
Wykorzystano oprogramowanie w następującym celu: ponad 1 rok
Źródło recenzenta

Functionality

3,0 2 tygodnie temu Nowy

Zalety:

It has really huge number of features, starting from email marketing to full sales funnel setup.

Wady:

the user experience design of the product is awful

Mostafa
Mostafa
accountant w kraju: Egipt
Zweryfikowany użytkownik LinkedIn
Księgowość, Pracownicy: 51–200
Wykorzystano oprogramowanie w następującym celu: ponad 2 lata
Źródło recenzenta

My career with an app Zoho CRM

5,0 6 dni temu Nowy

Komentarze: It was a beautiful and interesting experience. There were no problems using the application. I hope that many people will go through this wonderful experience

Zalety:

That there are a large number of functions and tools that the manager or employee wants to do in one application, it is the most beautiful thing that you can get, and that is achieved in this application

Wady:

I think that an application of this size and with many features has no negatives, but there are some characteristics and tools that must be developed in order to keep pace with the time of artificial intelligence.

Paula Lara
Sales compliance w kraju: Filipiny
Usługi konsumenckie, Pracownicy: 501–1 000
Wykorzystano oprogramowanie w następującym celu: 1–5 miesięcy
Źródło recenzenta

Why Zoho CRM is a Game-Changer for Your Business - Our Expert Review

4,0 3 tygodnie temu Nowy

Komentarze: I have been using Zoho CRM, and I can confidently say that it has changed the way we manage our relationships with customers. The absence of a centralized system to track customer interactions and sales data was one of the most significant business issues we faced prior to implementing Zoho CRM. Our sales process was managed with spreadsheets and other tools, which was time-consuming and error-prone.We have been able to manage all customer interactions and streamline our sales process since we started using Zoho CRM. To gain valuable insights into our sales performance, we are able to easily track our leads, monitor deals, and create individualized reports. By providing us with a variety of communication options, including email, phone, and social media, Zoho CRM has also assisted us in improving our communication with customers.The use of Zoho CRM has provided us with numerous advantages. First and foremost, we are closing deals more quickly than ever before thanks to an improved sales process. By giving us the tools we need to effectively manage customer interactions, Zoho CRM has also helped us increase customer engagement. The advanced analytics module has been especially helpful in locating growth potential and trends.My overall usage of Zoho CRM has been nothing short of exceptional. It has aided me in working more effectively and efficiently, and I believe it has contributed significantly to our sales team's success.

Zalety:

I have found the platform's customization and adaptability to be extremely useful. The ability to tailor the interface to the specific needs of our company00 has permitted us to smooth out our cycles and save time. For instance, we were able to develop custom fields and workflows that allowed us to monitor the progression of leads through our sales funnel. This has made it easier for us to determine the areas in which we need to concentrate our efforts.The ability to integrate with other Zoho products and third-party app extensions is yet another significant advantage of Zoho CRM. We are now able to work more effectively across all of our departments and consolidate our data thanks to this. For instance, we were able to automate our lead nurturing procedure and integrate Zoho CRM with our email provider, resulting in an increase in conversions and revenue.Overall, I would highly recommend Zoho CRM to any company seeking a CRM solution that is adaptable, can be customized, and can integrate with other tools to simplify processes. It has unquestionably had a beneficial effect on our company and assisted us in achieving our sales objectives.

Wady:

I initially found the Zoho CRM interface to be somewhat overwhelming. It can be hard to decide which features to focus on and where to start with so many features and customization options. As we began to familiarize ourselves with the platform, this resulted in a small learning curve for me and some of my coworkers.The possibility of data overload is another drawback I encountered while using Zoho CRM. It can be hard to figure out which metrics to focus on and how to use that data to improve our sales processes when there is so much data available. To sort through the data and pick out the most important insights, this takes a lot of time and effort.For instance, when I first started using Zoho CRM, I had a hard time figuring out how to make useful dashboards and reports that would help me keep track of my sales pipeline and prioritize my leads. It took some time to figure out how to make the platform work for me and simplify the data so that I could focus on the most important things. I was able to adjust and make the most of the platform's capabilities with time and experience, despite the initial frustration caused by these drawbacks.