--- description: Dowiedz się wszystkiego na temat Guesty od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Systemy do zarządzania hotelem](/directory/20031/hospitality-property-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.pl/software/159377/guesty Page: 1 / 21\ Dalej: [Next page](https://www.capterra.pl/software/159377/guesty?page=2) > Guesty to kompleksowa platforma do automatyzacji i optymalizacji każdego aspektu działalności hotelarskiej. > > Verdict: Rated **4.4/5** by 485 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Guesty? Technologia firmy umożliwia dostawcom usług hotelarskich każdej wielkości nie tylko zarządzanie swoimi obiektami — pomaga im zoptymalizować i zautomatyzować każdy aspekt ich działalności biznesowej. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.4/5** | 485 Recenzje | | Łatwość użytkowania | 4.4/5 | Based on overall reviews | | Wsparcie klienta | 4.3/5 | Based on overall reviews | | Warte swojej ceny | 4.2/5 | Based on overall reviews | | Funkcje | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Guesty - **Location**: Walnut, USA - **Founded**: 2014 ## Commercial Context - **Cena początkowa**: 23,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, francuski, hiszpański, japoński, niemiecki, polski, portugalski, włoski - **Available Countries**: Albania, Andora, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Aruba, Australia, Austria, Bahamy, Barbados, Belgia, Belize, Bermudy, Brazylia, Brytyjskie Wyspy Dziewicze, Bułgaria, Chile, Chorwacja, Cypr, Czarnogóra and 85 more ## Funkcje - Analityka kanałów - Automatyzacja marketingu - Baza danych o nieruchomościach - Dynamiczna wycena - Dystrybucja wielokanałowa - Integracja GDS/OTA - Kontrola inwentaryzacji - Należności - Portal dla partnerów - Przetwarzanie płatności - Pulpit działań - Punkt sprzedaży (POS) - Płatności online - Rachunkowość - Raportowanie i statystyki - Raportowanie/analityka - Rezerwacja online - Rezerwacje grupowe - Rezerwacje online - Rozliczenia i fakturowanie - Rozwiązanie CRM - Third-Party Integrations - Uwagi dotyczące rezerwacji - Wskaźniki wydajności - Wsparcie klienta - Zameldowanie i wymeldowanie gości - Zarządzanie dokumentami - Zarządzanie doświadczeniem gości - Zarządzanie gospodarstwem domowym - Zarządzanie kalendarzem - Zarządzanie kampaniami - Zarządzanie kanałami - Zarządzanie komunikacją - Zarządzanie konserwacją - Zarządzanie kontaktami - Zarządzanie leadami - Zarządzanie nieruchomościami - Zarządzanie obłożeniem - Zarządzanie partnerami - Zarządzanie podatkami - Zarządzanie portfelem - Zarządzanie pracownikami - Zarządzanie przychodami - Zarządzanie rezerwacjami - Zarządzanie rezerwacjami - Zarządzanie rurociągami - Zarządzanie wielokanałowe - Zarządzanie zleceniami - Zobowiązania - Śledzenie najemców ... and 12 more features ## Integrations (44 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 29 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Systemy do zarządzania hotelem](https://www.capterra.pl/directory/20031/hospitality-property-management/software) ## Powiązane kategorie - [Portale do najmu krótkoterminowego](https://www.capterra.pl/directory/30616/vacation-rental/software) - [Systemy do zarządzania hotelem](https://www.capterra.pl/directory/20031/hospitality-property-management/software) - [Oprogramowanie channel manager](https://www.capterra.pl/directory/30678/channel-management/software) - [Programy do zarządzania nieruchomościami](https://www.capterra.pl/directory/20050/real-estate-property-management/software) - [Oprogramowanie do zarządzania mieniem](https://www.capterra.pl/directory/30929/rental-property-management/software) ## Rozwiązania alternatywne 1. [Hostaway](https://www.capterra.pl/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [Hotelogix](https://www.capterra.pl/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Recenzje ### "Great Market Leader with great development pace" — 4.0/5 > **Filip** | *4 czerwca 2025* | Nieruchomości | Recommendation rating: 8.0/10 > > **Zalety**: Extensive features, highly adaptable (notably custom fields), and a reliable, well-documented API make this software a strong choice. > > **Wady**: Lacks some enterprise-scale features like universal single sign-on, and occasionally releases underdeveloped items (like market-specific translations) that feel rushed or incomplete. > > The onboarding process was rough, which might be related to the scale of our operations. Post-onboarding the progress and adaptability have been satisactory, despite some missteps with early releases of incomplete features ----- ### "Going for Guesty" — 5.0/5 > **Susan** | *1 marca 2026* | Wypoczynek, podróże i turystyka | Recommendation rating: 10.0/10 > > **Zalety**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **Wady**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "Great App - Easy to manage" — 5.0/5 > **Diego** | *27 maja 2026* | Gościnność | Recommendation rating: 9.0/10 > > **Zalety**: I’ve been using Guesty for the past three years to manage our properties, and it has been a very user-friendly and functional platform. One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected. Overall, it’s intuitive, efficient, and very easy to use. > > **Wady**: One area for improvement is the Guest Book feature. For smaller operators managing fewer than three properties, it does not currently provide enough value to justify the cost or effort involved. > > Overall, my experience with Guesty has been very positive. I’ve been using the platform for the past three years to manage our properties, and I truly appreciate how intuitive and functional it is. Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our operational efficiency. I also really like the ability to set up automatic messages, which saves us a tremendous amount of time, and how easily I can coordinate with my service team within the platform. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 kwietnia 2026* | Nieruchomości | Recommendation rating: 0.0/10 > > **Zalety**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Wady**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "STR owner or manager? I'd recommend Guesty any day of the week" — 5.0/5 > **Samuel** | *1 lipca 2026* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: They fully support us with any questions that we have and they've helped us evolve as a business every step of the way. Their Customer Success managers are great and really want to help you succeed. I recommend with my eyes closed. > > **Wady**: They offer so many tools and perks (which is honestly really positive), but it can sometimes feel a little bit overwhelming given that they are rolling out so many new product updates that we don't have the operational bandwidth to test them all. > > The experience has been great and that's why we've been with them for the last 4 years, growing from zero to more than 400 STR listings with them as our PMS partner. ----- Page: 1 / 21\ Dalej: [Next page](https://www.capterra.pl/software/159377/guesty?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/159377/guesty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data