--- description: Dowiedz się wszystkiego na temat Guesty od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Systemy do zarządzania hotelem](/directory/20031/hospitality-property-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.pl/software/159377/guesty Page: 1 / 20\ Dalej: [Next page](https://www.capterra.pl/software/159377/guesty?page=2) > Guesty to kompleksowa platforma do automatyzacji i optymalizacji każdego aspektu działalności hotelarskiej. > > Verdict: Rated **4.4/5** by 480 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Guesty? Technologia firmy umożliwia dostawcom usług hotelarskich każdej wielkości nie tylko zarządzanie swoimi obiektami — pomaga im zoptymalizować i zautomatyzować każdy aspekt ich działalności biznesowej. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.4/5** | 480 Recenzje | | Łatwość użytkowania | 4.4/5 | Based on overall reviews | | Wsparcie klienta | 4.3/5 | Based on overall reviews | | Warte swojej ceny | 4.2/5 | Based on overall reviews | | Funkcje | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Guesty - **Location**: Walnut, USA - **Founded**: 2014 ## Commercial Context - **Cena początkowa**: 23,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, francuski, hiszpański, japoński, niemiecki, polski, portugalski, włoski - **Available Countries**: Albania, Andora, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Aruba, Australia, Austria, Bahamy, Barbados, Belgia, Belize, Bermudy, Brazylia, Brytyjskie Wyspy Dziewicze, Bułgaria, Chile, Chorwacja, Cypr, Czarnogóra and 85 more ## Funkcje - Analityka kanałów - Automatyzacja marketingu - Baza danych o nieruchomościach - Dynamiczna wycena - Dystrybucja wielokanałowa - Guest Tracking - Integracja GDS/OTA - Kontrola inwentaryzacji - Należności - Portal dla partnerów - Przetwarzanie płatności - Przypomnienia - Pulpit działań - Punkt sprzedaży (POS) - Płatności online - Rachunkowość - Raportowanie i statystyki - Raportowanie/analityka - Rezerwacja online - Rezerwacje grupowe - Rezerwacje online - Rozliczenia i fakturowanie - Rozwiązanie CRM - Sprawdzanie najemców - Third-Party Integrations - Uwagi dotyczące rezerwacji - Wsparcie klienta - Zameldowanie i wymeldowanie gości - Zarządzanie dokumentami - Zarządzanie doświadczeniem gości - Zarządzanie gospodarstwem domowym - Zarządzanie kampaniami - Zarządzanie kanałami - Zarządzanie komunikacją - Zarządzanie komunikacją - Zarządzanie konserwacją - Zarządzanie kontaktami - Zarządzanie leadami - Zarządzanie obłożeniem - Zarządzanie partnerami - Zarządzanie podatkami - Zarządzanie portfelem - Zarządzanie pracownikami - Zarządzanie rezerwacjami - Zarządzanie rezerwacjami - Zarządzanie szansami - Zarządzanie wielokanałowe - Zarządzanie zleceniami - Zobowiązania - Śledzenie najemców ... and 12 more features ## Integrations (47 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 32 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Systemy do zarządzania hotelem](https://www.capterra.pl/directory/20031/hospitality-property-management/software) ## Powiązane kategorie - [Portale do najmu krótkoterminowego](https://www.capterra.pl/directory/30616/vacation-rental/software) - [Systemy do zarządzania hotelem](https://www.capterra.pl/directory/20031/hospitality-property-management/software) - [Oprogramowanie channel manager](https://www.capterra.pl/directory/30678/channel-management/software) - [Programy do zarządzania nieruchomościami](https://www.capterra.pl/directory/20050/real-estate-property-management/software) - [Oprogramowanie do zarządzania mieniem](https://www.capterra.pl/directory/30929/rental-property-management/software) ## Rozwiązania alternatywne 1. [Hostaway](https://www.capterra.pl/software/152433/hostaway) — 4.8/5 (1577 reviews) 2. [Smoobu](https://www.capterra.pl/software/160106/smoobu) — 4.5/5 (195 reviews) 3. [Hotelogix](https://www.capterra.pl/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Recenzje ### "Great Market Leader with great development pace" — 4.0/5 > **Filip** | *4 czerwca 2025* | Nieruchomości | Recommendation rating: 8.0/10 > > **Zalety**: Extensive features, highly adaptable (notably custom fields), and a reliable, well-documented API make this software a strong choice. > > **Wady**: Lacks some enterprise-scale features like universal single sign-on, and occasionally releases underdeveloped items (like market-specific translations) that feel rushed or incomplete. > > The onboarding process was rough, which might be related to the scale of our operations. Post-onboarding the progress and adaptability have been satisactory, despite some missteps with early releases of incomplete features ----- ### "Scalable Platform That Supports Growth and Operational Control" — 5.0/5 > **BJ** | *27 lutego 2026* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: The biggest advantage of Guesty is centralized control. Managing Airbnb, VRBO, direct bookings, messaging, automation, task management, and reporting within one ecosystem significantly reduces operational friction. As our portfolio has grown, Guesty’s automation tools have helped us standardize communication, streamline workflows, and minimize manual errors. The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system becomes extremely powerful and scalable. > > **Wady**: When we started our company in 2022, we started with Guesty. Yet, the accounting was not as robust as we were after. When we walked oud the door, we said we would be back when it was checking a few more boxes for us. We came back in June of 2025 after our bookkeeping team said the accounting module had been through changes and now had the features we required. There are still a few gaps in the accounting, but they have had a strong focus there and we are happy with where it is now and where it is headed. > > Overall, our experience has been very positive. Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio. It has supported our growth while maintaining operational control and visibility. Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. We have also started to grow great ties with the people and team itself and highly recommend attending their annual GuestyVal for networking with like minded property managers and industry professionals. ----- ### "Efficient and Powerful Property Management Platform" — 5.0/5 > **Azhar** | *11 marca 2026* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: What I liked most about Guesty was how it centralized everything in one place. It made managing listings, reservations, guest communication, and operations much more efficient. The automation features saved a lot of time, and the platform helped reduce manual work while keeping things organized. I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier. > > **Wady**: The main downside for me was that some parts of Guesty were not as intuitive as I expected, so onboarding and day-to-day navigation sometimes took extra time. Although it offers a lot of functionality, that complexity can occasionally slow things down. > > My overall experience with Guesty was positive. It’s a powerful platform that makes property management much more streamlined by bringing reservations, guest communication, channel management, and automation into one system. It helped improve organization and efficiency in day-to-day operations. At the same time, there was a learning curve because of how feature-rich the platform is, but once I became familiar with it, it was a very useful tool. ----- ### "Management made simple" — 5.0/5 > **Eve** | *19 maja 2026* | Gościnność | Recommendation rating: 9.0/10 > > **Zalety**: Guesty has been very valuable in helping me manage multiple booking sites in one convenient location. Additionally, their customer service is quick to respond and has helped us solve problems smoothly. > > **Wady**: It can take some getting used to all the different pages and options initially. As someone who isn't particularly tech savvy, it took a while to learn how to use the different features, and I'm still learning. > > It is a positive overall experience and has improved my ability to manage multiple properties on multiple sites. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 kwietnia 2026* | Nieruchomości | Recommendation rating: 0.0/10 > > **Zalety**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Wady**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Page: 1 / 20\ Dalej: [Next page](https://www.capterra.pl/software/159377/guesty?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/159377/guesty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data