--- description: Dowiedz się wszystkiego na temat edrone od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: edrone – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Systemy CRM do zarządzania relacjami z klientami](/directory/2/customer-relationship-management/software) > [edrone](/software/160829/edrone) # edrone Canonical: https://www.capterra.pl/software/160829/edrone Page: 1 / 2\ Dalej: [Next page](https://www.capterra.pl/software/160829/edrone?page=2) > Kompleksowy CRM z Marketing Automation i Mobile Voice Search dla e-commerce. > > Verdict: Rated **4.4/5** by 7 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: edrone? Małe i średnie sklepy online ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.4/5** | 7 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.7/5 | Based on overall reviews | | Warte swojej ceny | 4.8/5 | Based on overall reviews | | Funkcje | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: edrone - **Location**: Kraków, Polska - **Founded**: 2014 ## Commercial Context - **Cena początkowa**: 50,00 USD - **Pricing model**: (Free version available) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Deployment & Platforms**: Chmura, SaaS, internetowy - **Supported Languages**: angielski, hiszpański, polski, portugalski - **Available Countries**: Argentyna, Boliwia, Brazylia, Chile, Ekwador, Falklandy, Gujana, Gujana Francuska, Kolumbia, Paragwaj, Peru, Polska, Surinam, Urugwaj, Wenezuela ## Funkcje - Analityka kampanii - Automatyzacja marketingu - E-mail marketing - Importowanie/eksportowanie danych - Marketing wielokanałowy - Oferty cenowe/kosztorysy - Pulpit działań - ROI Tracking - Raportowanie/analityka - Rozwiązanie CRM - Segmentacja - Third-Party Integrations - Zarządzanie kampaniami - Zarządzanie kontaktami - Zarządzanie leadami - Zarządzanie pocztą e-mail - Zarządzanie szablonami - Śledzenie interakcji - Śledzenie konwersji - Śledzenie odwiedzających stronę internetową ## Integrations (11 total) - IdoSell - Magento BI - OpenCart - PrestaShop - Shopify - Shopware - Sitecore - Spree - Tray - VTEX - WooCommerce ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - Czat ## Category - [Systemy CRM do zarządzania relacjami z klientami](https://www.capterra.pl/directory/2/customer-relationship-management/software) ## Powiązane kategorie - [Systemy CRM do zarządzania relacjami z klientami](https://www.capterra.pl/directory/2/customer-relationship-management/software) - [Programy do automatyzacji marketingu](https://www.capterra.pl/directory/6/marketing-automation/software) ## Rozwiązania alternatywne 1. [Zoho CRM](https://www.capterra.pl/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 2. [Brevo](https://www.capterra.pl/software/132996/brevo) — 4.6/5 (3445 reviews) 3. [Omnisend](https://www.capterra.pl/software/153508/omnisend) — 4.7/5 (836 reviews) 4. [EngageBay CRM](https://www.capterra.pl/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Recenzje ### "A great CRM for small and medium-sized online shops" — 5.0/5 > **Piotr** | *15 lipca 2022* | Sprzedaż detaliczna | Recommendation rating: 10.0/10 > > **Zalety**: Great onboarding in the field of tool implementation and its operation. Several packages depending on your needs. A number of the most important functionalities that increase sales (marketing automation, abandoned carts, cross-selling and up-selling, product recommendations, newsletters with personalized content, popups...). > > **Wady**: Limited segmentation possibilities within the proposed activities. Fewer possibilities than competing tools. Nevertheless, it is perfectly suitable for small and medium-sized online stores. > > Edrone has undergone major modifications over the past few years, creating many new and practical functionalities. I believe that the price-quality ratio of the tool is excellent and the very high level of support deserves attention. Edrone is able to realistically increase conversion and thus generate more sales. I recommend it for small and medium-sized online stores\! ----- ### "Effective tool for MA, Customer Service and Onsite" — 5.0/5 > **Magdalena** | *14 stycznia 2022* | Bezpieczeństwo i dochodzenia | Recommendation rating: 10.0/10 > > **Zalety**: Deep analytics, ready to use tool and marketing automation scenarios, valuable and advanced reports with a comprehensive view of the store’s vital metrics, variety of solutions and constant development of the system. > > **Wady**: We have no objections about the software. > > The huge advantage is the ease of integration. The tool is also easy to use, and the panel is very intuitive. Edrone has a very committed and helpful customer service department - with such support you can always count on help at the highest level. ----- ### "They keep it simple and that's really ok" — 3.0/5 > **Filip** | *11 lipca 2017* | Kadry | Recommendation rating: 9.0/10 > > **Zalety**: Simplicity. It makes it easier to immerse in the world of marketing automation. Newsletter editor is really user friendly( esp. copy/paste feature) Great customer support > > **Wady**: No possibility to display people who unsubscribed No possibility to send newsletter to people based on their previous campaign activity. Thus you cannot send again a newsletter only to people who haven't opened the newsletter the first time > > Marketing automation ----- ### "Best of available" — 5.0/5 > **Tomasz** | *27 maja 2019* | Internet | Recommendation rating: 9.0/10 > > **Zalety**: Easy to use. Simple to manage. Nice outlook. > > **Wady**: No big complaining. Really it is a very good software :) > > I treat edron like a normal company employee. However, I have more confidence in him. He does not get sick, he works 24 hours and he fulfills all my requests. In addition, he can take care of those clients that I would never reach. He understands their needs and automatically provides them with what they are looking for. ----- ### "Great tool for smart recommendations" — 5.0/5 > **Karolina** | *10 lipca 2022* | Sprzedaż detaliczna | Recommendation rating: 10.0/10 > > **Zalety**: -very easy implementation -intuitive panel -many ways to get to customer (email, SMS, Whats'up, webpush...) -possibility to send some discount coupons for abandoned carts -free trial version -great customer service > > **Wady**: Very good software for not such big money - no cons for now. > > Edrone is a very good software which give us many possibilities to get to customers. It is very easy to use so you don't spend hours to set some scenarios. ----- Page: 1 / 2\ Dalej: [Next page](https://www.capterra.pl/software/160829/edrone?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/160829/edrone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data