--- description: Dowiedz się wszystkiego na temat ChatBot od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChatBot – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie do czatu](/directory/30797/live-chat/software) > [ChatBot](/software/166420/chatbot) # ChatBot Canonical: https://www.capterra.pl/software/166420/chatbot Page: 1 / 4\ Dalej: [Next page](https://www.capterra.pl/software/166420/chatbot?page=2) > ChatBot to wszechstronna platforma do tworzenia, wdrażania i śledzenia chatbotów w różnych kanałach. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: ChatBot? ChatBot jest przeznaczony dla firm, która chcą projektować, budować i wdrażać niestandardowe chatboty w dziedzinie sprzedaży, marketingu i wsparcia. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.6/5** | 66 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.5/5 | Based on overall reviews | | Warte swojej ceny | 4.5/5 | Based on overall reviews | | Funkcje | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Text - **Location**: Boston, USA - **Founded**: 2002 ## Commercial Context - **Cena początkowa**: 50,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy - **Supported Languages**: angielski, czeski, duński, fiński, francuski, hiszpański, irlandzki, niderlandzki, niemiecki, norweski, polski, portugalski, rosyjski, szwedzki, ukraiński, węgierski, włoski - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 208 more ## Funkcje - AI Copilot - Analityka prognostyczna - Analityka rozszerzona - Automatyzacja procesów/przepływu pracy - Autoresponders - Bot czatowy - Czat na żywo - Czat proaktywny - Czat z klientem w czasie rzeczywistym - Czat/wiadomości - Dostęp mobilny - Dystrybucja leadów - Formularz w trybie offline - Geotargetowanie - Importowanie/eksportowanie danych - Komunikacja wielokanałowa - Konfigurowalne kształtowanie marki - Kwalifikacja leadów - Projektowanie bez kodu - Przekazanie przez człowieka - Przelewy/Routing - Przetwarzanie języka naturalnego - Raportowanie/analityka - Rozpoznawanie mowy - Sugestie dotyczące zapytań - Targetowanie odbiorców - Third-Party Integrations - Transkrypty/historia czatu - Uczenie maszynowe/SI - Wielojęzyczny - Wirtualny asystent osobisty (VPA) - Wsparcie klienta - Wstępnie skonfigurowany Bot - Wykrywanie języka - Zautomatyzowane odpowiedzi - Zautomatyzowany routing ## Integrations (37 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... and 22 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Oprogramowanie do czatu](https://www.capterra.pl/directory/30797/live-chat/software) ## Powiązane kategorie - [Oprogramowanie do czatu](https://www.capterra.pl/directory/30797/live-chat/software) - [Systemy sztucznej inteligencji](https://www.capterra.pl/directory/30938/artificial-intelligence/software) - [Konwersacyjne platformy AI](https://www.capterra.pl/directory/31596/conversational-ai-platform/software) - [Platformy marketingu konwersacyjnego](https://www.capterra.pl/directory/31562/conversational-marketing-platform/software) - [Chatboty](https://www.capterra.pl/directory/32448/chatbot/software) ## Rozwiązania alternatywne 1. [Tidio](https://www.capterra.pl/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [Zipchat](https://www.capterra.pl/software/1056535/zipchat) — 4.8/5 (26 reviews) 3. [Freshchat](https://www.capterra.pl/software/158117/freshchat) — 4.1/5 (120 reviews) 4. [LiveAgent](https://www.capterra.pl/software/102188/liveagent) — 4.7/5 (1781 reviews) ## Recenzje ### "ChatBot works for you when you can't" — 3.0/5 > **Desiree** | *1 kwietnia 2025* | Zdrowie, wellness i fitness | Recommendation rating: 7.0/10 > > **Zalety**: Easy to use and set up. You can also sign up for free. One of the best features is that you give it your webpage and it learns everything it can about your services and products and can answer queastions all day even when you are not avaliable. It's also great for use with diffrent languages. > > **Wady**: The price is crazy. Even the smallest package is more expensive than most. > > Overall it was a good experiance the ChatBot knows it's stuff and is extremly helpful in managing customer support. ----- ### "Great Program for Conferences\!" — 5.0/5 > **Lauren** | *12 sierpnia 2021* | Zarządzanie organizacjami non-profit | Recommendation rating: 9.0/10 > > **Zalety**: I loved the canned responses. We were able to answer our attendees not only quickly, but with the correct response as well. Users were able to gain analytics from the system about where our attendees were from and what type of computer or phone they were using. This helped when they asked us to troubleshoot some issues on our other platform. Users were able to see what attendees were writing so they could pre-empt the question and get the information over to the attendee faster. > > **Wady**: The billing process starts when you order the software. This was difficult for us because one of our conferences landed in between the billing period. Therefore, it meant we would have to pay for 2 months of the program when we only needed it for one. We were able to speak with their team and figured out a solution which was great. > > This is a great software\! My company loved it because we gave our attendees a personal experience as we logged in as ourselves. We were able to "say hi" to attendees while they were looking around the platform. This gave the attendees an "in-person" feel as if we saw them at an in-person conference. The analytics were great and we gained a lot of knowledge about our attendees and how we can improve our event for next time. ----- ### "ChatBot is hit or miss" — 3.0/5 > **Zweryfikowany recenzent** | *9 lipca 2025* | E-Learning | Recommendation rating: 6.0/10 > > **Zalety**: ChatBot allows you to ask questions without waiting for a customer service representative. It is instant. > > **Wady**: I don't like how the ChatBot presents many drop down menus for a problem I may have. I want the ChatBot to be able to answer without me tailoring the responses for it. > > I am not a huge fan. Maybe once AI becomes better, I will enjoy using ChatBot more than talking to a person. ----- ### "CHATBOT Happy" — 4.0/5 > **Rachel** | *5 marca 2026* | Zdrowie, wellness i fitness | Recommendation rating: 8.0/10 > > **Zalety**: Chatbot is a awesome tool because it is innovative, and easy to tailor our needs for clients who need to chat in about patients. > > **Wady**: I dont have complaints on it so far. We've been using it for a while and the benefits have been pretty good > > It is great because it is excellent at understanding natural language and providing instant responses, which is vital in our industry. ----- ### "Ai chat platform with Chatbot" — 4.0/5 > **Azizah** | *13 września 2022* | Telekomunikacja | Recommendation rating: 9.0/10 > > **Zalety**: The chatbot is not too demanding to use. After establishing a few encounters, you'll be well on your way to executing many more. It's simple to get started training the bot, and looking back on old conversations can reveal any problems with the answer sequence and easy to fix the wrong sequence. > > **Wady**: The most glaring drawback of ChatBot is that it cannot deal with more complicated customer dissatisfaction scenarios, limiting its usefulness to website users with simple troubles only. ----- Page: 1 / 4\ Dalej: [Next page](https://www.capterra.pl/software/166420/chatbot?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/166420/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data