--- description: Dowiedz się wszystkiego na temat SurveySparrow od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveySparrow – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Programy do tworzenia ankiet online](/directory/30092/survey/software) > [SurveySparrow](/software/168823/surveysparrow) # SurveySparrow Canonical: https://www.capterra.pl/software/168823/surveysparrow Page: 1 / 6\ Dalej: [Next page](https://www.capterra.pl/software/168823/surveysparrow?page=2) > Przekształć ankiety w rozmowy dzięki naszym ankietom podobnym do czatu. Nawiązuj lepsze interakcje z klientami i pracownikami. > > Verdict: Rated **4.4/5** by 123 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: SurveySparrow? System pomaga firmom różnej wielkości w lepszym kontaktowaniu się z interesariuszami (klientami, pracownikami i dostawcami), poprawianiu ich doświadczeń, przeprowadzaniu okresowych ankiet, zdobywaniu wiedzy i sterowaniu rozwojem biznesu. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.4/5** | 123 Recenzje | | Łatwość użytkowania | 4.5/5 | Based on overall reviews | | Wsparcie klienta | 4.3/5 | Based on overall reviews | | Warte swojej ceny | 4.3/5 | Based on overall reviews | | Funkcje | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: SurveySparrow Inc. - **Location**: Palo Alto, USA - **Founded**: 2017 ## Commercial Context - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Chromebook (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: albański, angielski, arabski, baskijski, bengalski, bośniacki, bułgarski, chiński, chiński tradycyjny, chorwacki, czeski, duński, estoński, fiński, francuski, grecki, gruziński, hebrajski, hindi, hiszpański, indonezyjski, irlandzki, islandzki, japoński, kannada, kataloński, koreański, litewski, macedoński, malajalam, malajski, marathi, niderlandzki, niemiecki, norweski, ormiański, pendżabski, perski, polski, portugalski, rosyjski, rumuński, serbski, suahili, szwedzki, słowacki, słoweński, tajski, tamilski, telugu, tonga, turecki, ukraiński, walijski, wietnamski, węgierski, włoski, łotewski - **Available Countries**: Australia, Indie, Kanada, Niemcy, Stany Zjednoczone, Wielka Brytania, Zjednoczone Emiraty Arabskie ## Funkcje - Analityka wizualna - Analiza nastrojów - Analiza tekstu - Analiza trendów - Ankiety i informacje zwrotne - Baza danych pracowników - Benchmarking - Bezpieczeństwo danych - Biblioteka pytań - Dla służby zdrowia - Dystrybucja wielokanałowa - E-mail marketing - Historia klienta - Importowanie/eksportowanie danych - Integracja mediów społecznościowych - Komunikacja wielokanałowa - Konfigurowalne pytania - Konfigurowalne wzory - Kreator ankiet - Logika pomijania - Logika warunkowa - Masowe wysyłanie wiadomości tekstowych - Monitorowanie reklamacji - Ostrzeżenia/powiadomienia - Przeciągnij i upuść - Pulpit - Pulpit działań - Raportowanie i statystyki - Raportowanie/analityka - Rozgałęzienie pytań - Segmentacja klientów - Struktura ankiety CSAT - Struktura badania CES - Struktura badań NPS - Szybkie sondaże - Third-Party Integrations - Tworzenie i projektowanie formularzy - Wielokanałowe zbieranie danych - Wizualizacja danych - Workflow Automation - Wskaźniki wydajności - Wysyłanie wiadomości SMS - Zarządzanie doświadczeniami klientów - Zarządzanie informacją zwrotną - Zarządzanie negatywnymi opiniami - Zarządzanie oceną wydajności - Zarządzanie pocztą e-mail - Zbieranie odpowiedzi w trybie offline - Śledzenie postępów - Śledzenie zaangażowania ... and 10 more features ## Integrations (39 total) - AWeber - ActiveCampaign - Adobe Marketo Engage - Airtable - Azure SQL Database - Azure Synapse Analytics - ChatGPT - Databricks - Dynamics 365 Customer Service - Dynamics 365 Field Service - Dynamics 365 Marketing - Dynamics 365 Sales - Freshdesk - Google Analytics - Google Contacts ... and 24 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - Czat ## Category - [Programy do tworzenia ankiet online](https://www.capterra.pl/directory/30092/survey/software) ## Powiązane kategorie - [Programy do tworzenia ankiet online](https://www.capterra.pl/directory/30092/survey/software) - [Platformy zarządzania doświadczeniem klienta](https://www.capterra.pl/directory/30671/customer-experience/software) - [Oprogramowanie do badania zaangażowania pracowników](https://www.capterra.pl/directory/30817/employee-engagement/software) - [Aplikacje do zarządzania reputacją](https://www.capterra.pl/directory/30750/reputation-management/software) - [Programy do tworzenia formularzy](https://www.capterra.pl/directory/33235/form-builder/software) ## Rozwiązania alternatywne 1. [Jotform](https://www.capterra.pl/software/158456/jotform-4-0) — 4.7/5 (2927 reviews) 2. [Survicate](https://www.capterra.pl/software/132914/survicate) — 4.6/5 (99 reviews) 3. [QuestionPro](https://www.capterra.pl/software/135455/questionpro) — 4.8/5 (544 reviews) 4. [Delighted](https://www.capterra.pl/software/157973/delighted) — 4.8/5 (57 reviews) 5. [CustomerHero](https://www.capterra.pl/software/153472/startquestion) — 4.9/5 (175 reviews) ## Recenzje ### "SurveySparrow" — 5.0/5 > **Romaric** | *29 listopada 2022* | Oprogramowanie komputerowe | Recommendation rating: 10.0/10 > > **Zalety**: Survey sparrow is the best survey builder I know so far. The developers are innovating the overall user-feedback building experience and that's amazing.The conditional logic feature in survey sparrow is far way more advanced than those in alternative tools I've used so far. It's damn too smart and sounds rather too conversational and friendly.With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion rates for whatever purpose the form was built for.I like to start my surveys with a warm message, that makes the reader feel important and increases the overall interaction and engagement rates.then; I enjoy giving users multiple options as this keeps them more focused on providing just simple answers than putting them to work (thinking).The logic condition helps me to assign a suitable option to each question asked. This creates a specific condition that will trigger a particular answer or option for multiple choice and all the questions in general.The survey sparrow form builder is very neat and there are even tons of pre-built templates available. These templates are suitable for beginners and can help to save some time too.The analytic \& reporting parts of the tool also work well and provide in-depth data on how users interact with my forms and this helps me to know how good or bad the form is doing. > > **Wady**: The cost for this plugin is quickly expensive and I must say, it's not suitable for most start-ups and individual businesses. It would be great if the company makes little adjustments to the spring options or even add custom-pricing options to the tool which will enable each user to only pay for a certain amount of features they want. > > Survey Sparrow is my \#1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my needs. It's easy to work with and has a lot of advanced customizable options that are very great for user experience feedback. ----- ### "Enjoyable app." — 5.0/5 > **Sarah** | *24 czerwca 2025* | Budownictwo | Recommendation rating: 9.0/10 > > **Zalety**: Ease of use, fun interactions with employees. Ability to email out surveys and record anonymously or have their names listed. > > **Wady**: I had to add each contact one at a time. Being able to upload a list would be better. and sending a survey to all contacts would be better. > > I feel having the personalized surveys for our employees has made our moral better. Whether it is a survey about our Christmas Party meal choices or merchandise we are buying for a our staff. We also created some customers surveys on our service. ----- ### "Great for limited amounts of data" — 3.0/5 > **Sarah** | *16 lutego 2024* | Muzea i instytucje | Recommendation rating: 6.0/10 > > **Zalety**: I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public. > > **Wady**: The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports. ----- ### "Very good product" — 4.0/5 > **Richard** | *15 lipca 2025* | Public Relations i komunikacja | Recommendation rating: 9.0/10 > > **Zalety**: A good, lightweight option for efficient creation and distribution of surveys. Easy to use and edit. > > **Wady**: It would be useful to have better cross breaks on the data for analysis of responses - some of the design features are a bit basic. > > We use the tool to create industry surveys, replacing a more well-known and expensive options. SurveySparrow does the job entirely satisfactorily. ----- ### "SurveySparrow is your best partner in making any survey." — 5.0/5 > **Mohammad** | *17 marca 2023* | Oprogramowanie komputerowe | Recommendation rating: 9.0/10 > > **Zalety**: Dashboards on this platform are great. Using the skip questions tool is great as well for email surveys where there is more coverage to more users. > > **Wady**: You might need sometime to find your way with SurveySparrow unlike other applications. > > One of the best that I have used on a person and on an organizational level. It really adds a great value to my work, manages received data in a wonderful manner. ----- Page: 1 / 6\ Dalej: [Next page](https://www.capterra.pl/software/168823/surveysparrow?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/168823/surveysparrow) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data