---
description: Dowiedz się wszystkiego na temat Health Cloud od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
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title: Health Cloud – Sprawdź cenę i opinie klientów | Capterra Polska
---

Breadcrumb: [Strona główna](/) > [CRM dla branży medycznej](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud)

# Health Cloud

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> Wznieś relacje z pacjentami i członkami na nowy poziom dzięki Salesforce Health Cloud.
> 
> Verdict: Rated **4.5/5** by 44 users. Top-rated for **Prawdopodobieństwo polecenia**.

-----

## Overview

### Kto korzysta z produktu: Health Cloud?

Firmy z branży opieki zdrowotnej i nauk przyrodniczych każdej wielkości, które chcą przeprowadzić połączoną transformację w swojej firmie, aby zapewnić bezproblemowe doświadczenia, większą wydajność i zdrowsze rezultaty.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.5/5** | 44 Recenzje |
| Łatwość użytkowania | 4.2/5 | Based on overall reviews |
| Wsparcie klienta | 4.1/5 | Based on overall reviews |
| Warte swojej ceny | 3.9/5 | Based on overall reviews |
| Funkcje | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: Salesforce
- **Location**: San Francisco, USA
- **Founded**: 2003

## Commercial Context

- **Cena początkowa**: 350,00 USD
- **Pricing model**:  (Bezpłatna wersja próbna)
- **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy
- **Supported Languages**: angielski
- **Available Countries**: Kanada, Stany Zjednoczone

## Funkcje

- Confirmations/Reminders
- Do celów medycznych
- Dostęp mobilny
- EMR/EHR
- Elektroniczne przechwytywanie danych
- Fakturowanie medyczne
- Identyfikacja produktów
- Komunikacja z pacjentami
- Oferty cenowe/kosztorysy
- Optymalizacja zapasów
- Planowanie zabiegów
- Portal dla klientów
- Przypomnienia
- Pulpit działań
- Raportowanie i statystyki
- Raportowanie/analityka
- Rozliczenia i fakturowanie
- Third-Party Integrations
- Ustalanie harmonogramu spotkań
- Ustalanie harmonogramów
- Ustalanie harmonogramów pacjentów
- Wielomiejscowy
- Wysyłanie wiadomości SMS
- Zakupy i przyjmowanie zamówień
- Zarządzanie ambulatoryjne
- Zarządzanie datą wygaśnięcia
- Zarządzanie dokumentami
- Zarządzanie fakturami
- Zarządzanie formularzami
- Zarządzanie kadrą lekarską
- Zarządzanie kampaniami
- Zarządzanie kontaktami
- Zarządzanie leadami
- Zarządzanie pacjenatami w szpitalu
- Zarządzanie pacjentami
- Zarządzanie planem opieki
- Zarządzanie pocztą e-mail
- Zarządzanie polisami ubezpieczeniowymi
- Zarządzanie prowizjami
- Zarządzanie przepływami pracy
- Zarządzanie przypadkiem 
- Zarządzanie roszczeniami
- Zarządzanie rurociągami
- Zarządzanie spotkaniami
- Zarządzanie zadaniami
- Zarządzanie zamówieniami
- Zarządzanie zapasami
- Zgodność z częścią 11 tytułu 21 CFR
- Śledzenie zapasów
- Śledzenie zgodności z przepisami

... and 28 more features

## Integrations (1 total)

- Tableau

## Support Options

- E-mail/helpdesk
- Często zadawane pytania/forum
- Baza wiedzy
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat

## Category

- [CRM dla branży medycznej](https://www.capterra.pl/directory/30976/healthcare-crm/software)

## Powiązane kategorie

- [CRM dla branży medycznej](https://www.capterra.pl/directory/30976/healthcare-crm/software)
- [Oprogramowanie dla przychodni](https://www.capterra.pl/directory/30780/patient-management/software)
- [Oprogramowanie dla placówek medycznych](https://www.capterra.pl/directory/31085/patient-engagement/software)
- [Oprogramowanie medyczne](https://www.capterra.pl/directory/30590/patient-case-management/software)
- [Oprogramowanie dla ośrodków badań klinicznych](https://www.capterra.pl/directory/10035/clinical-trial-management/software)

## Rozwiązania alternatywne

1. [Zanda](https://www.capterra.pl/software/180530/power-diary) — 4.6/5 (204 reviews)

## Recenzje

### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5

> **Nasrullah** | *3 maja 2026* | Oprogramowanie komputerowe | Recommendation rating: 8.0/10
> 
> **Zalety**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration.
> 
> **Wady**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support.
> 
> Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks.

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### "SalesForce Health Cloud is the BEST\!" — 5.0/5

> **Melissa** | *2 czerwca 2025* | Ubezpieczenia | Recommendation rating: 10.0/10
> 
> **Zalety**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful.
> 
> **Wady**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing.
> 
> Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs.

-----

### "Review Melissa Robertson taco bell." — 5.0/5

> **Melissa** | *17 czerwca 2026* | Produkcja żywności | Recommendation rating: 3.0/10
> 
> **Zalety**: I loved how easy it was to read and I understand. I like learning and it Was very resourceful. I loved it.
> 
> **Wady**: I couldn't really get i to it and read because I. Am not in upper management if I had access it would have been educational.
> 
> It has been super interesting I couldn't put it down like. Really good babe ok I was reading. It's very educational.

-----

### "Good, but Expensive" — 3.0/5

> **Tim** | *16 czerwca 2026* | Media | Recommendation rating: 4.0/10
> 
> **Zalety**: The consolidation of medical history, medications, appointments, and insurance into a single interface.
> 
> **Wady**: High liscensing and integration costs, complex electronic health record data mapping, and stringent compliance requirements.
> 
> As a user, overall mediocre impression of the Health Cloud. The value for money just doesn't seem to be there.

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### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5

> **Zweryfikowany recenzent** | *21 kwietnia 2026* | Technologia i usługi informacyjne | Recommendation rating: 8.0/10
> 
> **Zalety**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools.&#10;&#10;In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information.&#10;&#10;Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions.&#10;&#10;From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers.&#10;&#10;The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time.&#10;&#10;In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale.&#10;&#10;Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up.&#10;&#10;As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up.
> 
> **Wady**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively.&#10;&#10;Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users.&#10;&#10;In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost.&#10;&#10;Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help.&#10;&#10;There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting.&#10;&#10;Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization.

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