--- description: Dowiedz się wszystkiego na temat Document360 od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Document360 – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Rozwiązanie do dzielenia się wiedzą](/directory/32454/knowledge-base/software) > [Document360](/software/177031/document360) # Document360 Canonical: https://www.capterra.pl/software/177031/document360 Page: 1 / 13\ Dalej: [Next page](https://www.capterra.pl/software/177031/document360?page=2) > Oparta na sztucznej inteligencji baza wiedzy dla klientów i zespołów. Twórz, udostępniaj i zarządzaj dokumentacją produktu, instrukcjami obsługi, SOP, wiki i nie tylko. > > Verdict: Rated **4.7/5** by 292 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Document360? Document360 jest odpowiedni dla firm każdej wielkości i ze wszystkich branż – IT, SaaS, finansów, edukacji, opieki zdrowotnej, prawa i innych. Rozwiązaniu zaufało ponad 100 tysięcy użytkowników na całym świecie. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.7/5** | 292 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.8/5 | Based on overall reviews | | Warte swojej ceny | 4.5/5 | Based on overall reviews | | Funkcje | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Kovai Limited - **Location**: Sidcup, USA - **Founded**: 2017 ## Commercial Context - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Chromebook (pulpit) - **Supported Languages**: angielski, francuski, hiszpański, portugalski - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 208 more ## Funkcje - Ankiety i informacje zwrotne - Catalog Management - Discussions/Forums - Edycja tekstu - Edytor plików w formacie rich text - Konfigurowalne kształtowanie marki - Konfigurowalne wzory - Kontrola dostępu/zezwolenia - Narzędzia do pracy zespołowej - Portal samoobsługowy - Przeciągnij i upuść - Pulpit - Raportowanie i statystyki - Raportowanie/analityka - Szablony - Third-Party Integrations - Wielojęzyczny - Workflow Automation - Wyszukiwanie pełnotekstowe - Wyszukiwanie/filtrowanie - Zarządzanie SEO - Zarządzanie bazami wiedzy - Zarządzanie dokumentacją - Zarządzanie informacją zwrotną - Zarządzanie treścią - Zarządzanie użytkownikami - Zarządzanie wiedzą - Śledzenie zmian ## Integrations (16 total) - Chrome Enterprise - Crowdin - Disqus - Drift - Elsevier Pure - Google Analytics - Google Tag Manager - Hotjar - Microsoft Excel - Microsoft Teams - Mixpanel - Salesforce Platform - Segment - Zapier - Zoho Desk ... and 1 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Czat ## Category - [Rozwiązanie do dzielenia się wiedzą](https://www.capterra.pl/directory/32454/knowledge-base/software) ## Powiązane kategorie - [Rozwiązanie do dzielenia się wiedzą](https://www.capterra.pl/directory/32454/knowledge-base/software) - [Narzędzia API Management](https://www.capterra.pl/directory/31065/api-management/software) - [Narzędzia do zarządzania wiedzą](https://www.capterra.pl/directory/30094/knowledge-management/software) - [Dokumentacja IT](https://www.capterra.pl/directory/33755/it-documentation/software) ## Rozwiązania alternatywne 1. [Guru](https://www.capterra.pl/software/145390/guru) — 4.8/5 (640 reviews) 2. [Freshservice](https://www.capterra.pl/software/132997/freshservice) — 4.6/5 (802 reviews) 3. [Zendesk Suite](https://www.capterra.pl/software/164283/zendesk) — 4.4/5 (4094 reviews) 4. [LiveAgent](https://www.capterra.pl/software/102188/liveagent) — 4.7/5 (1789 reviews) 5. [SysAid](https://www.capterra.pl/software/107225/sysaid) — 4.5/5 (523 reviews) ## Recenzje ### "The Best Knowledge Base Platform for Technical Writers" — 5.0/5 > **Katrina** | *18 lipca 2025* | Transport/ciężarówki/rolnictwo | Recommendation rating: 10.0/10 > > **Zalety**: The user-friendly interface and ease of content management easily makes me recommend this platform to all technical writers I know. The customer support and customer success teams are also extremely helpful and responsive to user feedback and making sure their customers are getting the most out of Document360. Their documentation also provides a plethora of support to assist you in accomplishing tasks on their platform. Document360 is only getting better as they integrate AI to help writers make their content better and save them time in editing for quality. > > **Wady**: Our team is still using the legacy pricing, and while it is working well for us, the new pricing plan for similar features we use is nearly doubled the price. While Document360 does extremely well in creating content and publishing it immediately, it would be nice to have better version control without having to publish the article first. They also have some bugs when it comes to formatting content as well. > > One of the best knowledge base platform as a tool for technical writers. The portal is intuitive to use and there is plenty of documentation on how to optimize and streamline content. Any bugs that are found in the platform is quickly addressed and updated in the next releases along with new and exciting features. I'm now always going to recommend other technical writers to use Document360 as their go-to platform for content. ----- ### "Doc360 for the win" — 4.0/5 > **Assya** | *10 września 2025* | Technologia i usługi informacyjne | Recommendation rating: 8.0/10 > > **Zalety**: The support is incredible, and new features are introduced at an amazingly fast pace. I also see a significant shift to AI features, which is great. > > **Wady**: Features tend to be unstable, and the infrastructure feels unstable. I've had instances where there was a system update I was not aware of, and it screwed up my site. > > positive. I think it's one of the better options that exist for a KB solution at a very reasonable price. ----- ### "Collaboration for improvements would be a great +" — 3.0/5 > **Sofi** | *26 sierpnia 2025* | Technologia i usługi informacyjne | Recommendation rating: 5.0/10 > > **Zalety**: It is easy to learn, and it is more or less easy to use. We use our custom css, which is handy and corporate-friendly. > > **Wady**: it is not very intuitive. There are commands that can be improved such as the calloput which is something I use in every of my articles. I expect that when I have a text say Note: dummy text, then I place /callout in front of the text, it will automatically fall under the callout, as it happens with headings for example, instead, my text goes to a new row and a placeholder callout is inserted. I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout. Absolute waste of time. I have around 10 callouts per article. > > I think that we can collaborate better on implementing new features. I am pretty open to giving feedback and it was part of my previous company role when we integrated a brand new platform. They were much more responsive in terms of receiving and implementing feedback. ----- ### "Simple, Effective, and Reader-Friendly" — 5.0/5 > **Björn** | *25 czerwca 2025* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: I really liked how easy it was to set up and start using Document360. The interface is clean, intuitive, and makes organizing our knowledge base feel effortless. > > **Wady**: If I had to pick something, I'd say the article layout could offer a bit more customization to better match our branding, but overall, it still works really well. > > Overall, my experience with Document360 has been great. It’s user-friendly, reliable, and has made managing our documentation much simpler, both for our documentation team and our readers. It has definitely saved us time and hassle. ----- ### "Happy to be a Document360 client\!" — 5.0/5 > **Karen** | *26 sierpnia 2025* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: The ease of everything\! I write in WYSIWYG so this capability was essential. I love the way pretty much anything can be embedded right in the docs, along with creation of tables that are far from simple. The auto-generated Table of Contents lets me skip that menial step. I have reached out to customer support a couple of times in the early days, and they were always very helpful and quick to respond. > > **Wady**: So far the only down side I have seen is that the tables do not have a freeze header function to stay while scrolling. > > Very smooth, easy to utilize, clean look\! The onboarding process was very streamlined and. helped me to get familiar quickly. ----- Page: 1 / 13\ Dalej: [Next page](https://www.capterra.pl/software/177031/document360?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/177031/document360) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data