--- description: Dowiedz się wszystkiego na temat Document360 od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Document360 – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Narzędzia do zarządzania wiedzą](/directory/30094/knowledge-management/software) > [Document360](/software/177031/document360) # Document360 Canonical: https://www.capterra.pl/software/177031/document360 Page: 1 / 13\ Dalej: [Next page](https://www.capterra.pl/software/177031/document360?page=2) > Oparta na sztucznej inteligencji baza wiedzy dla klientów i zespołów. Twórz, udostępniaj i zarządzaj dokumentacją produktu, instrukcjami obsługi, SOP, wiki i nie tylko. > > Verdict: Rated **4.7/5** by 291 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Document360? Document360 jest odpowiedni dla firm każdej wielkości i ze wszystkich branż – IT, SaaS, finansów, edukacji, opieki zdrowotnej, prawa i innych. Rozwiązaniu zaufało ponad 100 tysięcy użytkowników na całym świecie. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.7/5** | 291 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.8/5 | Based on overall reviews | | Warte swojej ceny | 4.5/5 | Based on overall reviews | | Funkcje | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Kovai.co - **Location**: Sidcup, Wlk. Bryt. - **Founded**: 2017 ## Commercial Context - **Pricing model**: (Free version available) (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Chromebook (pulpit) - **Supported Languages**: angielski, brazylijski portugalski, francuski, hiszpański - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 208 more ## Funkcje - Ankiety i informacje zwrotne - Automatyzacja procesów/przepływu pracy - Catalog Management - Discussions/Forums - Edycja tekstu - Edytor plików w formacie rich text - Konfigurowalne kształtowanie marki - Konfigurowalne wzory - Kontrola dostępu/zezwolenia - Narzędzia do pracy zespołowej - Portal samoobsługowy - Przeciągnij i upuść - Pulpit - Raportowanie i statystyki - Raportowanie/analityka - Szablony - Third-Party Integrations - Wielojęzyczny - Wyszukiwanie pełnotekstowe - Wyszukiwanie/filtrowanie - Zarządzanie SEO - Zarządzanie bazami wiedzy - Zarządzanie dokumentacją - Zarządzanie informacją zwrotną - Zarządzanie treścią - Zarządzanie użytkownikami - Zarządzanie wiedzą - Śledzenie zmian ## Integrations (29 total) - Amplitude - Crisp - Crowdin - Disqus - Drift - Freshchat - Freshdesk - Freshmarketer - Fullstory - Google Analytics 360 - Google Tag Manager 360 - Gorgias - Heap - Hotjar - Intercom ... and 14 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - Czat ## Category - [Narzędzia do zarządzania wiedzą](https://www.capterra.pl/directory/30094/knowledge-management/software) ## Powiązane kategorie - [Narzędzia do zarządzania wiedzą](https://www.capterra.pl/directory/30094/knowledge-management/software) - [Rozwiązanie do dzielenia się wiedzą](https://www.capterra.pl/directory/32454/knowledge-base/software) - [Dokumentacja IT](https://www.capterra.pl/directory/33755/it-documentation/software) - [Narzędzia API Management](https://www.capterra.pl/directory/31065/api-management/software) ## Rozwiązania alternatywne 1. 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Their documentation also provides a plethora of support to assist you in accomplishing tasks on their platform. Document360 is only getting better as they integrate AI to help writers make their content better and save them time in editing for quality. > > **Wady**: Our team is still using the legacy pricing, and while it is working well for us, the new pricing plan for similar features we use is nearly doubled the price. While Document360 does extremely well in creating content and publishing it immediately, it would be nice to have better version control without having to publish the article first. They also have some bugs when it comes to formatting content as well. > > One of the best knowledge base platform as a tool for technical writers. The portal is intuitive to use and there is plenty of documentation on how to optimize and streamline content. Any bugs that are found in the platform is quickly addressed and updated in the next releases along with new and exciting features. I'm now always going to recommend other technical writers to use Document360 as their go-to platform for content. ----- ### "Simple, Effective, and Reader-Friendly" — 5.0/5 > **Björn** | *25 czerwca 2025* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: I really liked how easy it was to set up and start using Document360. The interface is clean, intuitive, and makes organizing our knowledge base feel effortless. > > **Wady**: If I had to pick something, I'd say the article layout could offer a bit more customization to better match our branding, but overall, it still works really well. > > Overall, my experience with Document360 has been great. It’s user-friendly, reliable, and has made managing our documentation much simpler, both for our documentation team and our readers. It has definitely saved us time and hassle. ----- ### "Collaboration for improvements would be a great +" — 3.0/5 > **Sofi** | *26 sierpnia 2025* | Technologia i usługi informacyjne | Recommendation rating: 5.0/10 > > **Zalety**: It is easy to learn, and it is more or less easy to use. We use our custom css, which is handy and corporate-friendly. > > **Wady**: it is not very intuitive. There are commands that can be improved such as the calloput which is something I use in every of my articles. I expect that when I have a text say Note: dummy text, then I place /callout in front of the text, it will automatically fall under the callout, as it happens with headings for example, instead, my text goes to a new row and a placeholder callout is inserted. I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout. Absolute waste of time. I have around 10 callouts per article. > > I think that we can collaborate better on implementing new features. I am pretty open to giving feedback and it was part of my previous company role when we integrated a brand new platform. They were much more responsive in terms of receiving and implementing feedback. ----- ### "Happy to be a Document360 client\!" — 5.0/5 > **Karen** | *26 sierpnia 2025* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: The ease of everything\! I write in WYSIWYG so this capability was essential. I love the way pretty much anything can be embedded right in the docs, along with creation of tables that are far from simple. The auto-generated Table of Contents lets me skip that menial step. I have reached out to customer support a couple of times in the early days, and they were always very helpful and quick to respond. > > **Wady**: So far the only down side I have seen is that the tables do not have a freeze header function to stay while scrolling. > > Very smooth, easy to utilize, clean look\! The onboarding process was very streamlined and. helped me to get familiar quickly. ----- ### "Great on all sides" — 5.0/5 > **Eva** | *26 sierpnia 2025* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: The product is great and meets all the need our team has for documentation authoring and management. The experience we're able to deliver to our end users in the help center is great too - it is easy to navigate, easy to search, and easy to use. The customer service has been great. > > **Wady**: The product content could be slightly better, but really the product is so much better than others (Zendesk) it is hard to complain > > The administration of the site and all of the settings is clear and easy to use. Somehow, the migration and implementation teams are even better - they communicate well, deliver on expectations, and are easy to work with. The experience we're able to deliver to our end users in the help center is great too - it is easy to navigate, easy to search, and easy to use. ----- Page: 1 / 13\ Dalej: [Next page](https://www.capterra.pl/software/177031/document360?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/177031/document360) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data