--- description: Dowiedz się wszystkiego na temat WeBee od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WeBee – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie do angażowania klientów](/directory/30906/customer-engagement/software) > [WeBee](/software/177333/guest-engagement-platform) # WeBee Canonical: https://www.capterra.pl/software/177333/guest-engagement-platform Page: 1 / 3\ Dalej: [Next page](https://www.capterra.pl/software/177333/guest-engagement-platform?page=2) > WeBee to 360-stopniowa platforma do obsługi gości, która zapewnia większe przychody, pozytywne recenzje i zadowolenie gości. > > Verdict: Rated **4.9/5** by 32 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: WeBee? \- Hotele 3,4,5-gwiazdkowe o liczbie pokoi większej niż 35 - Kurorty - Hotele miejskie - Lokalne sieci hoteli - Niezależne hotele - Sieci markowe z franczyzą ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.9/5** | 32 Recenzje | | Łatwość użytkowania | 4.9/5 | Based on overall reviews | | Wsparcie klienta | 4.9/5 | Based on overall reviews | | Warte swojej ceny | 4.8/5 | Based on overall reviews | | Funkcje | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: WeBee - **Location**: Istanbul, Turcja - **Founded**: 1999 ## Commercial Context - **Cena początkowa**: 500,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, arabski, chiński, francuski, hebrajski, hiszpański, kazachski, niemiecki, rosyjski, turecki, włoski - **Available Countries**: Turcja ## Funkcje - Ankiety i informacje zwrotne - Czat na żywo - Komunikacja wielokanałowa - Ostrzeżenia/powiadomienia - Raportowanie i statystyki - Raportowanie/analityka - Wielojęzyczny - Zarządzanie ankietami/sondażami - Zarządzanie doświadczeniami klientów - Zarządzanie informacją zwrotną - Zarządzanie komunikacją - Zarządzanie komunikacją - Zarządzanie przepływami pracy - Zarządzanie treścią ## Support Options - E-mail/helpdesk - Czat ## Category - [Oprogramowanie do angażowania klientów](https://www.capterra.pl/directory/30906/customer-engagement/software) ## Powiązane kategorie - [Oprogramowanie do angażowania klientów](https://www.capterra.pl/directory/30906/customer-engagement/software) - [Oprogramowanie dla moteli](https://www.capterra.pl/directory/32584/motel/software) - [Systemy do zarządzania hotelem](https://www.capterra.pl/directory/20031/hospitality-property-management/software) - [Platformy zarządzania doświadczeniem klienta](https://www.capterra.pl/directory/30671/customer-experience/software) - [Systemy do zarządzania komunikacją z klientami](https://www.capterra.pl/directory/31002/customer-communications-management/software) ## Rozwiązania alternatywne 1. [Freshdesk](https://www.capterra.pl/software/124981/freshdesk) — 4.5/5 (3425 reviews) 2. [Zendesk Suite](https://www.capterra.pl/software/164283/zendesk) — 4.4/5 (4079 reviews) 3. [LiveAgent](https://www.capterra.pl/software/102188/liveagent) — 4.7/5 (1781 reviews) 4. [EngagePackage](https://www.capterra.pl/software/1062081/engagepackage) (0 reviews) 5. [Pipedrive](https://www.capterra.pl/software/132666/pipedrive) — 4.5/5 (3050 reviews) ## Recenzje ### "Great value, great support" — 5.0/5 > **Alex Alper** | *22 maja 2021* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: Direct engagement with guests, fast and contactless check-in. > > **Wady**: Nothing to dislike about this software... > > We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments. ----- ### "Personalized Guest Journey" — 5.0/5 > **Suleyman** | *21 maja 2021* | Wypoczynek, podróże i turystyka | Recommendation rating: 10.0/10 > > **Zalety**: Tailor-made, Ability to make all changes / configurations during and after the installation and integration > > **Wady**: Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue. > > Guest recognition, problem acknowledge, extra revenue with user friendly menu etc.. ----- ### "Webee" — 4.0/5 > **Sabri** | *2 maja 2021* | Gościnność | Recommendation rating: 7.0/10 > > **Zalety**: Prompt actions. 24 hours connection with guest. > > **Wady**: For some guests it seems diffucult to use. Especially for elderly people. > > It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months. ----- ### "Effecient Product, Great Support Team" — 5.0/5 > **Noha** | *26 sierpnia 2023* | Gościnność | Recommendation rating: 10.0/10 > > **Zalety**: Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us. > > **Wady**: Reporting dashboard and data base has space for improvement. But all the basic reporting features are there. > > Very happy with Webee. I highly recommend the product and the team. ----- ### "Continental Guest & Staff Applications" — 5.0/5 > **Liliane** | *24 sierpnia 2023* | Wypoczynek, podróże i turystyka | Recommendation rating: 10.0/10 > > **Zalety**: The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback. > > **Wady**: The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests. > > Excellent and would recommend other companies to use it. ----- Page: 1 / 3\ Dalej: [Next page](https://www.capterra.pl/software/177333/guest-engagement-platform?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/177333/guest-engagement-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data