--- description: Dowiedz się wszystkiego na temat Voiptime Cloud od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Voiptime Cloud – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie predykcyjnego wybierania numerów](/directory/30597/predictive-dialer/software) > [Voiptime Cloud](/software/178440/voiptime-outbound-call-center) # Voiptime Cloud Canonical: https://www.capterra.pl/software/178440/voiptime-outbound-call-center Page: 1 / 4\ Dalej: [Next page](https://www.capterra.pl/software/178440/voiptime-outbound-call-center?page=2) > Voiptime Call Center pozwala zautomatyzować obsługę wszystkich typów połączeń - połączenia przychodzące, masowe połączenia wychodzące (Predictive, Power, Preview) > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Voiptime Cloud? Voiptime Call Center to uniwersalna platforma w chmurze do obsługi klienta we wszystkich obszarach działalności: małych i średnich firmach z branży e-commerce, telekomunikacyjnej, ubezpieczeniowej, SaaS, startupów i przedsiębiorstw. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.8/5** | 80 Recenzje | | Łatwość użytkowania | 4.8/5 | Based on overall reviews | | Wsparcie klienta | 4.8/5 | Based on overall reviews | | Warte swojej ceny | 4.8/5 | Based on overall reviews | | Funkcje | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Voiptime Cloud - **Location**: Lviv, USA - **Founded**: 2010 ## Commercial Context - **Cena początkowa**: 69,00 zł - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy - **Supported Languages**: angielski, polski, rosyjski, tajski, ukraiński - **Available Countries**: Argentyna, Australia, Austria, Belgia, Brazylia, Bułgaria, Chorwacja, Cypr, Czechy, Estonia, Filipiny, Francja, Grecja, Gruzja, Hiszpania, Holandia, Indie, Indonezja, Irlandia, Izrael and 29 more ## Funkcje - Automatyczna dystrybucja połączeń - Automatyczny dialer - Centrum połączeń przychodzących - Centrum połączeń wychodzących - Dialer predykcyjny - Dla branży ubezpieczeniowej - IVR - Identyfikacja abonenta wywołującego - Integracja telefonii komputerowej - Monitorowanie połączeń - Ostrzeżenia/powiadomienia - Power Dialer - Pozyskiwanie leadów - Przekazywanie połączeń - Przekierowywanie połączeń - Pulpit - Pulpit działań - Raportowanie połączeń - Raportowanie/analityka - Rejestrowanie połączeń - Rejestrowanie połączeń - Rozwiązanie CRM - Skryptowanie połączeń - Third-Party Integrations - Ustalanie harmonogramu spotkań - Zarządzanie Call Center - Zarządzanie kampaniami - Zarządzanie kolejkowaniem - Zarządzanie kontaktami - Zarządzanie leadami - Zarządzanie linią sprzedaży - Zarządzanie listami - Zarządzanie pracownikami - Zarządzanie zadaniami - Śledzenie interakcji ## Integrations (3 total) - Gmail - Twilio - Zapier ## Support Options - E-mail/helpdesk - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Oprogramowanie predykcyjnego wybierania numerów](https://www.capterra.pl/directory/30597/predictive-dialer/software) ## Powiązane kategorie - [Oprogramowanie predykcyjnego wybierania numerów](https://www.capterra.pl/directory/30597/predictive-dialer/software) - [Oprogramowanie do automatycznego wybierania numerów](https://www.capterra.pl/directory/30999/auto-dialer/software) - [Oprogramowanie do telemarketingu](https://www.capterra.pl/directory/31034/telemarketing/software) - [Programy dla call center](https://www.capterra.pl/directory/30007/call-center/software) - [Oprogramowanie dla centrum kontaktowego](https://www.capterra.pl/directory/32035/contact-center/software) ## Rozwiązania alternatywne 1. [Bitrix24](https://www.capterra.pl/software/113540/bitrix24) — 4.2/5 (990 reviews) 2. [Agile CRM](https://www.capterra.pl/software/135148/agile-crm) — 4.1/5 (524 reviews) 3. [EngageBay CRM](https://www.capterra.pl/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Zendesk Suite](https://www.capterra.pl/software/164283/zendesk) — 4.4/5 (4079 reviews) 5. [Salesforce Service Cloud](https://www.capterra.pl/software/136189/salesforce) — 4.5/5 (824 reviews) ## Recenzje ### "Extremely simple and reliable software for sales" — 5.0/5 > **Vladimir** | *14 listopada 2017* | Recommendation rating: 9.0/10 > > **Zalety**: It's really great software that helps to lead and manage our customers. It helps to organize our sales in a more productive way so that we don't miss any opportunity. Thanks to the real-time dashboard, I can now analyze and control data and monitor my team's work. In addition, while working with a big amount of customers, I can customize fields for client's card and import data easily. And one more thing, now we don't worry about forgetting our planned events and meetings as with this cool system we receive reminders not only in software but also to our email address. ----- ### "Online dialer, recording, lead management and scheduling" — 5.0/5 > **Martin** | *8 czerwca 2017* | Recommendation rating: 10.0/10 > > **Zalety**: I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and to make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, lead source features help to work with leads more effectively. We definitely recommend this to business looking for a system to manage leads and to make online calls. > > **Wady**: Only desktop version, no mobile application. Only outbound calls. When we export the database from the system into .exl file, we are able to export only lead contact information, no notes. ----- ### "great software" — 4.0/5 > **Nadiia** | *15 grudnia 2017* | Oprogramowanie komputerowe | Recommendation rating: 8.0/10 > > **Zalety**: this software is easy to use and install. As it is cloud-based we don't need to disturb our IT department. Our sales team is completely loving it. The support team is really helpful. > > **Wady**: one except the limitation of integration with other programs (Office 365 suite). Hope that soon they will do it. Really waiting. ----- ### "Makes sales more effective" — 5.0/5 > **Nazar** | *19 stycznia 2018* | Recommendation rating: 10.0/10 > > **Zalety**: This software is a lifesaver to my day-to-day sales functions. It helps me to organize my performance and to be super productive. Now I can easily track lead's status, see all client's communication and listen to my previous calls. With the help of click-to-call functionality, I can reach to my clients just with one click. Cons: I don't have now some urgent minuses. Completely satisfied with it. In future, it will be great to be able to create email templates ----- ### "The best solution for SMBs" — 5.0/5 > **Dmitry** | *13 marca 2018* | Gry komputerowe | Recommendation rating: 10.0/10 > > **Zalety**: VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. The speed and flexibility of the tool are impressive - finding contacts, creating views, calling directly from client's card, and updating information has become much faster and effective. The user interface is well designed and friendly. > > **Wady**: I dislike nothing. However, it would be good to be able to make internal calls between managers for solving some urgent issues. ----- Page: 1 / 4\ Dalej: [Next page](https://www.capterra.pl/software/178440/voiptime-outbound-call-center?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/178440/voiptime-outbound-call-center) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data