---
description: Dowiedz się wszystkiego na temat Ideta od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
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title: Ideta – Sprawdź cenę i opinie klientów | Capterra Polska
---

Breadcrumb: [Strona główna](/) > [Wirtualny Asystent](/directory/33535/virtual-assistant/software) > [Ideta](/software/180199/ideta)

# Ideta

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> Łatwe wdrażanie chatbota/voicebota bez kodowania na dowolnym kanale komunikacyjnym, łączenie się z ulubionym oprogramowaniem i korzystanie z najlepszej technologii NLP.
> 
> Verdict: Rated **4.8/5** by 53 users. Top-rated for **Prawdopodobieństwo polecenia**.

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## Overview

### Kto korzysta z produktu: Ideta?

Narzędzie to obsługuje firmy, które chcą wykorzystać konwersacyjną sztuczną inteligencję bez żadnych problemów. Przypadki użycia są bardzo zróżnicowane, od HR po IT i marketing. Ogranicza Cię tylko wyobraźnia.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.8/5** | 53 Recenzje |
| Łatwość użytkowania | 4.5/5 | Based on overall reviews |
| Wsparcie klienta | 4.9/5 | Based on overall reviews |
| Warte swojej ceny | 4.8/5 | Based on overall reviews |
| Funkcje | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: Septeo Group
- **Location**: Lattes, Francja
- **Founded**: 2008

## Commercial Context

- **Cena początkowa**: 29,00 €
- **Pricing model**:  (Free version available) (Bezpłatna wersja próbna)
- **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy
- **Supported Languages**: angielski, francuski
- **Available Countries**: Albania, Andora, Austria, Belgia, Białoruś, Bośnia i Hercegowina, Bułgaria, Chorwacja, Cypr, Czarnogóra, Czechy, Dania, Estonia, Finlandia, Francja, Gibraltar, Grecja, Grenlandia, Guernsey, Hiszpania and 35 more

## Funkcje

- Analiza nastrojów
- Automatyzacja procesów biznesowych
- Autoresponders
- Bot czatowy
- Czat na żywo
- Czat proaktywny
- Czat z klientem w czasie rzeczywistym
- Dostęp mobilny
- Formularz w trybie offline
- Geotargetowanie
- Komunikacja wielokanałowa
- Konfigurowalne kształtowanie marki
- Personalizacja
- Przelewy/Routing
- Przetwarzanie języka naturalnego
- Raportowanie/analityka
- Rozpoznanie zamiaru
- Rozpoznawanie mowy
- Third-Party Integrations
- Transkrypty/historia czatu
- Uczenie maszynowe/SI
- Wielojęzyczny
- Wskazówki kontekstowe

## Integrations (28 total)

- Airtable
- ChatBot
- ClickSend
- Discord
- GENESYS
- Google Analytics 360
- HubSpot CRM
- Instagram
- Jalios
- Jira
- Mailchimp
- Mailjet
- Mayday
- Meta for Business
- Microsoft 365

... and 13 more integrations

## Support Options

- E-mail/helpdesk
- Często zadawane pytania/forum
- Telefoniczna obsługa klienta
- Czat

## Category

- [Wirtualny Asystent](https://www.capterra.pl/directory/33535/virtual-assistant/software)

## Powiązane kategorie

- [Wirtualny Asystent](https://www.capterra.pl/directory/33535/virtual-assistant/software)
- [Konwersacyjne platformy AI](https://www.capterra.pl/directory/31596/conversational-ai-platform/software)
- [Oprogramowanie do czatu](https://www.capterra.pl/directory/30797/live-chat/software)

## Rozwiązania alternatywne

1. [Tidio](https://www.capterra.pl/software/144040/tidio-chat) — 4.7/5 (590 reviews)
2. [Celoxis](https://www.capterra.pl/software/5923/celoxis) — 4.4/5 (327 reviews)

## Recenzje

### "An Inspiration" — 5.0/5

> **Aeryn** | *30 maja 2022* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10
> 
> **Zalety**: Chatbots tend to be one-size-fits-all in the utilitarian design, but Ideta is much different. They provide ample options for design, making sure your chatbot box truly looks like it's part of your site and not a third-party product that you've happened to purchase access to. With access to analytics and chat logs, I have a better understanding of prospect's intentions.
> 
> **Wady**: There are a LOT of choices and options to make the most of your chatbox. It can be a bit overwhelming at first, but once you have a clear idea of what your chatbot(s) are supposed to do, it get's easier over time to set up each option and condition.
> 
> Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website.

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### "Simple, easy to use chatbot with lot of power" — 4.0/5

> **Jorge** | *10 czerwca 2022* | Marketing i reklama | Recommendation rating: 9.0/10
> 
> **Zalety**: The capabilities it has for implementing a chatbot on your website. Has sliders with images for your client to chose from, easy to use dialog and store of important data. Also has out of the box validation for email (really important in my opinion) and a "are your still there?" automatic dialog.
> 
> **Wady**: Some out of the box features that I need to work around to cover, like Google Ads integration and some specific entities store in NLP (Dialogflow specifically). Im confident that the development team is covering this sooner than later so Im looking forward to develop new projects with Ideta.
> 
> I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it.

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### "Creates Chatbot In Minutes" — 4.0/5

> **Shreyans** | *21 maja 2022* | Sprzedaż detaliczna | Recommendation rating: 7.0/10
> 
> **Zalety**: - Finish Creating your new chatbot in minutes.&#10;- Easy integration with major leading platforms.
> 
> **Wady**: - I found some of the Ai had some irrelevant suggestions, that needs to be improved.&#10;- The interface is a bit of learning curve. But you’ll get use to it later when you start using it.

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### "Great chatbot and easy to use" — 5.0/5

> **Edison Augusto** | *22 maja 2022* | Sieci komputerowe | Recommendation rating: 10.0/10
> 
> **Zalety**: The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.
> 
> **Wady**: the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.
> 
> The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.

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### "A good tool \!" — 5.0/5

> **Cyril** | *5 stycznia 2023* | Usługi informacyjne | Recommendation rating: 10.0/10
> 
> **Zalety**: This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to  help customers.
> 
> **Wady**: The only thing (but it's normal) it's a little bit hard to understand all the features of the tool when we run it for the first time. But after a little learning (and there is a lot of ressources \!) everything is running good \!
> 
> We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues

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## Links

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