--- description: Dowiedz się wszystkiego na temat Zoho Assist od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie do pomocy zdalnej](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.pl/software/181775/zoho-assist Page: 1 / 60\ Dalej: [Next page](https://www.capterra.pl/software/181775/zoho-assist?page=2) > Zoho Assist zapewnia prosty i nieskomplikowany interfejs użytkownika umożliwiający łączenie się ze zdalnymi komputerami w dowolnym miejscu na świecie. > > Verdict: Rated **4.7/5** by 1472 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Zoho Assist? Delegowane IT i MSP (dostawcy usług zarządzanych), wsparcie IT, centra obsługi klienta. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.7/5** | 1472 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.6/5 | Based on overall reviews | | Warte swojej ceny | 4.7/5 | Based on overall reviews | | Funkcje | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Zoho - **Founded**: 1996 ## Commercial Context - **Cena początkowa**: 480,00 INR - **Pricing model**: (Free version available) (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Chromebook (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, bułgarski, chiński, francuski, hiszpański, japoński, koreański, niderlandzki, niemiecki, portugalski, szwedzki, włoski - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 209 more ## Funkcje - Adnotacje - Ankiety i informacje zwrotne - Audio/Wideo HD - Czat na żywo - Czat w czasie rzeczywistym - Czat/wiadomości - Desktop/Browser Sharing - Diagnostyka - Dla MSP - Dostęp mobilny - Dostęp nienadzorowany - Komunikacja wielokanałowa - Kontrola dostępu/zezwolenia - Mobilne udostępnianie ekranu - Monitorowanie serwera - Nagrywanie ekranu - Nagrywanie sesji - Narzędzia diagnostyczne - Narzędzia do pracy zespołowej - Portal samoobsługowy - Pulpit - Raportowanie i statystyki - Raportowanie/analityka - Real-Time Monitoring - Rejestrowanie danych - Transfer plików - Tworzenie kopii zapasowych i odzyskiwanie danych - Udostępnianie ekranu - Udostępnianie ekranu w czasie rzeczywistym - Udostępnianie plików - Ustalanie harmonogramów - Wideoczat - Wideokonferencje - Zarządzania biletami zgłoszeń serwisowych - Zarządzanie sprawami - Zdalna pomoc techniczna - Zdalne monitorowanie i zarządzanie - Zdalny dostęp/sterowanie ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software) ## Powiązane kategorie - [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software) - [Narzędzia do pracy zdalnej](https://www.capterra.pl/directory/31855/remote-work/software) - [Programy do zdalnego pulpitu](https://www.capterra.pl/directory/31955/remote-desktop/software) - [Systemy ITSM](https://www.capterra.pl/directory/30676/itsm/software) - [Oprogramowanie dla msp](https://www.capterra.pl/directory/30921/msp/software) ## Rozwiązania alternatywne 1. [Freshdesk](https://www.capterra.pl/software/124981/freshdesk) — 4.5/5 (3470 reviews) 2. [TeamViewer ONE](https://www.capterra.pl/software/122252/teamviewer) — 4.6/5 (11636 reviews) 3. [AnyDesk](https://www.capterra.pl/software/149595/anydesk) — 4.6/5 (1795 reviews) 4. [ISL Light](https://www.capterra.pl/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [JIRA Service Management](https://www.capterra.pl/software/138769/jira-service-management) — 4.5/5 (772 reviews) ## Recenzje ### "One of the best choices for remote access" — 5.0/5 > **Tomasz** | *8 sierpnia 2025* | Oprogramowanie komputerowe | Recommendation rating: 9.0/10 > > **Zalety**: Great opportunity for remote accessing via ZOHO Assist. Easy way to share link allowing to install required module on other site. > > **Wady**: I really don't have anything on my mind to complain about . Nice interface, clear options provided in GUI. ----- ### "Zoho assist experience" — 5.0/5 > **Michal** | *24 marca 2025* | Sprzedaż hurtowa | Recommendation rating: 9.0/10 > > **Zalety**: Works without interruptions and delays during work > > **Wady**: Complicated explanation between different paid plans > > Much more better than teamviewer, works fine even in the other hemisphere :) ----- ### "Zoho Assist trial has convinced me why so many IT solopreneurs use it" — 5.0/5 > **John** | *25 lipca 2026* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: Very pleased with the ease of use (and installation) for both technician and client. Zoho reached out to me shortly after signing up for the trial to see how it was going (appreciate the proactive approach to customer support, despite not needing to call them...yet...during my trial period). Appreciate the ability to purchase remote support subscription separate from remote access subscription, which will allow me to control costs. > > **Wady**: While the initial installation of the Zoho Assist client is simple and straightforward, it is unclear whether software updates for clients are automatic or will require reinstallation/redeployment of the apps as new security and/or feature updates are released > > Evaluating Zoho Assist as a potential economical alternative to TeamViewer (I'm a former TeamViewer subscriber). I've moved to part-time employment as I 'ease into' retirement and continue to provide support and knowledge transfer for the engineer hired to backfill my role. Evaluating tools to support my desire to support non-profit and small business clients as a solopreneur to keep my brain active (and keep me from driving my family nuts in retirement). Had first considered AnyDesk, but discovered that their pricing now approaches that of TeamViewer. While providing similar features and functionality, Zoho Assist clearly wins the value-for-money analysis among the three for me and the features I value. I experienced no connection issues or bugs during my testing to date. I do need to research Zoho Assist client software update auto-deployment to fully understand the lift there. ----- ### "Good review" — 4.0/5 > **Junichi** | *6 lipca 2026* | Produkcja żywności | Recommendation rating: 9.0/10 > > **Zalety**: What I liked most about Zoho Assist is its ease of use, reliable remote connection, and fast setup. It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration. Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and secure. The web-based interface is intuitive, and the overall performance is stable, helping reduce downtime and improve support response times. > > **Wady**: While Zoho Assist is a strong remote support solution, there are a few areas that could be improved. Occasionally, connection quality may decrease on slower internet connections, and some advanced features are limited to higher-tier plans. The user interface could also be more streamlined for first-time users, and file transfers can sometimes be slower when working with very large files. > > Overall, my experience with Zoho Assist has been very positive. It is a reliable and user-friendly remote support solution that makes it easy to connect to and troubleshoot devices quickly. The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues efficiently while minimizing downtime. It has become a valuable tool for providing fast and secure remote assistance. ----- ### "Quick to grab the $$$, way slower to fix the problems" — 3.0/5 > **Steven** | *30 lipca 2026* | Technologia i usługi informacyjne | Recommendation rating: 3.0/10 > > **Zalety**: Ease of use whilst maintaining security. Talking new customers through the download process was fairly easy. > > **Wady**: Lack of followup or availability of support from a real person. I had questions that had been open for 19 months that were NEVER addressed or attempts were made via a chat tool when I stated that I spend desk time in a vehicle, so a call is the optimal way to get me > > Meh. As long as I dealt with Zoho’s challenges, it would reliably work within those constraints. Addressing issues never happened. Connecting to the right person by phone was a kludge. Their support was 12 or more hours ahead and when they reached out, it was so far out from the problem I was having it was irrelevant. The reach out was not like for like; if I call you, don’t send a text, chat or email. Call me back. Might not match your version of support, but if I called, I wanted a resolution on the phone, not weeks after when \[sensitive content hidden\] came back from vacation ----- Page: 1 / 60\ Dalej: [Next page](https://www.capterra.pl/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data