--- description: Dowiedz się wszystkiego na temat Zoho Assist od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Oprogramowanie do pomocy zdalnej](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.pl/software/181775/zoho-assist Page: 1 / 61\ Dalej: [Next page](https://www.capterra.pl/software/181775/zoho-assist?page=2) > Zoho Assist zapewnia prosty i nieskomplikowany interfejs użytkownika umożliwiający łączenie się ze zdalnymi komputerami w dowolnym miejscu na świecie. > > Verdict: Rated **4.7/5** by 1495 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Zoho Assist? Delegowane IT i MSP (dostawcy usług zarządzanych), wsparcie IT, centra obsługi klienta. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.7/5** | 1495 Recenzje | | Łatwość użytkowania | 4.7/5 | Based on overall reviews | | Wsparcie klienta | 4.6/5 | Based on overall reviews | | Warte swojej ceny | 4.7/5 | Based on overall reviews | | Funkcje | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Zoho - **Founded**: 1996 ## Commercial Context - **Cena początkowa**: 480,00 INR - **Pricing model**: (Free version available) (Bezpłatna wersja próbna) - **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Chromebook (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny) - **Supported Languages**: angielski, bułgarski, chiński, chiński tradycyjny, francuski, hiszpański, japoński, koreański, niderlandzki, niemiecki, portugalski, szwedzki, włoski - **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 209 more ## Funkcje - Adnotacje - Ankiety i informacje zwrotne - Audio/Wideo HD - Czat na żywo - Czat w czasie rzeczywistym - Czat/wiadomości - Desktop/Browser Sharing - Diagnostyka - Dla MSP - Dostęp mobilny - Dostęp nienadzorowany - Komunikacja wielokanałowa - Kontrola dostępu/zezwolenia - Mobilne udostępnianie ekranu - Monitorowanie serwera - Nagrywanie ekranu - Nagrywanie sesji - Narzędzia diagnostyczne - Narzędzia do pracy zespołowej - Portal samoobsługowy - Pulpit - Raportowanie i statystyki - Raportowanie/analityka - Real-Time Monitoring - Rejestrowanie danych - Transfer plików - Tworzenie kopii zapasowych i odzyskiwanie danych - Udostępnianie ekranu - Udostępnianie ekranu w czasie rzeczywistym - Udostępnianie plików - Ustalanie harmonogramów - Wideoczat - Wideokonferencje - Zarządzania biletami zgłoszeń serwisowych - Zarządzanie sprawami - Zdalna pomoc techniczna - Zdalne monitorowanie i zarządzanie - Zdalny dostęp/sterowanie ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - E-mail/helpdesk - Często zadawane pytania/forum - Baza wiedzy - Telefoniczna obsługa klienta - 24/7 (agent na żywo) - Czat ## Category - [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software) ## Powiązane kategorie - [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software) - [Narzędzia do pracy zdalnej](https://www.capterra.pl/directory/31855/remote-work/software) - [Programy do zdalnego pulpitu](https://www.capterra.pl/directory/31955/remote-desktop/software) - [Systemy ITSM](https://www.capterra.pl/directory/30676/itsm/software) - [Oprogramowanie dla msp](https://www.capterra.pl/directory/30921/msp/software) ## Rozwiązania alternatywne 1. [Freshdesk](https://www.capterra.pl/software/124981/freshdesk) — 4.5/5 (3486 reviews) 2. [TeamViewer ONE](https://www.capterra.pl/software/122252/teamviewer) — 4.6/5 (11641 reviews) 3. [AnyDesk](https://www.capterra.pl/software/149595/anydesk) — 4.6/5 (1798 reviews) 4. [ISL Light](https://www.capterra.pl/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [JIRA Service Management](https://www.capterra.pl/software/138769/jira-service-management) — 4.5/5 (779 reviews) ## Recenzje ### "One of the best choices for remote access" — 5.0/5 > **Tomasz** | *8 sierpnia 2025* | Oprogramowanie komputerowe | Recommendation rating: 9.0/10 > > **Zalety**: Great opportunity for remote accessing via ZOHO Assist. Easy way to share link allowing to install required module on other site. > > **Wady**: I really don't have anything on my mind to complain about . Nice interface, clear options provided in GUI. ----- ### "Zoho assist experience" — 5.0/5 > **Michal** | *24 marca 2025* | Sprzedaż hurtowa | Recommendation rating: 9.0/10 > > **Zalety**: Works without interruptions and delays during work > > **Wady**: Complicated explanation between different paid plans > > Much more better than teamviewer, works fine even in the other hemisphere :) ----- ### "Reliable, feature-rich remote support tool with excellent value for money" — 5.0/5 > **Artur** | *7 września 2026* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10 > > **Zalety**: Zoho Assist is exceptionally fast and easy to deploy. Unattended access setup takes just a couple of minutes, and connecting to client machines via on-demand sessions works seamlessly right through web browsers without requiring heavy client installations. Key features that stand out: Multi-monitor support and screen toggling: Smooth performance across multiple monitors without latency. Unattended Access: High reliability for remote server maintenance and endpoint management. Security \& Compliance: Built-in UAC prompts, SSL encryption, and two-factor authentication provide complete peace of mind. Integration: Integrates effortlessly into ticketing and CRM systems for seamless technician workflows. Compared to competitors like TeamViewer or AnyDesk, Zoho Assist offers equal—if not better—stability at a fraction of the cost. > > **Wady**: Large file transfers can occasionally experience slight speed throttles depending on network conditions compared to direct LAN transfers. Mobile-to-desktop session controls are functional, but the screen scaling on smaller mobile displays takes a bit of getting used to. > > We have been using Zoho Assist as our primary tool for remote support and unattended system maintenance. It handles both quick on-demand troubleshooting for end-users and background administration of unattended machines across different networks reliably. Connection stability is solid, session initiation is rapid, and the web interface is clean and intuitive for technicians. It drastically reduces resolution times for remote IT tasks and provides an enterprise-level feature set at an accessible price point. ----- ### "Convenient Solution for Everyday IT Support" — 4.0/5 > **Charith** | *11 września 2026* | Materiały eksploatacyjne i wyposażenie dla przedsiębiorstw | Recommendation rating: 9.0/10 > > **Zalety**: Zoho Assist is very easy to use and provides reliable Remote Access for day-to-day IT support. The interface is straightforward, and features such as unattended access and file transfer make remote troubleshooting much easier. The Ease of Use and overall Value for Money are particularly good compared with similar remote support solutions. > > **Wady**: Occasionally, there can be Connection Issues, especially when network conditions are not ideal. There are also some minor Bugs and Issues that could be improved. More advanced customization and reporting options would also be useful for larger IT teams. > > Overall, my experience with Zoho Assist has been positive. It is a reliable tool for remote IT support and allows us to troubleshoot user devices without needing to be physically present. The Remote Access performance is generally good, and the software is easy for both technicians and end users to work with. Customer Support has also been helpful when assistance is required. Regular Software Updates and improvements would further enhance the product and address some of the minor issues. ----- ### "Quick to grab the $$$, way slower to fix the problems" — 3.0/5 > **Steven** | *30 lipca 2026* | Technologia i usługi informacyjne | Recommendation rating: 3.0/10 > > **Zalety**: Ease of use whilst maintaining security. Talking new customers through the download process was fairly easy. > > **Wady**: Lack of followup or availability of support from a real person. I had questions that had been open for 19 months that were NEVER addressed or attempts were made via a chat tool when I stated that I spend desk time in a vehicle, so a call is the optimal way to get me > > Meh. As long as I dealt with Zoho’s challenges, it would reliably work within those constraints. Addressing issues never happened. Connecting to the right person by phone was a kludge. Their support was 12 or more hours ahead and when they reached out, it was so far out from the problem I was having it was irrelevant. The reach out was not like for like; if I call you, don’t send a text, chat or email. Call me back. Might not match your version of support, but if I called, I wanted a resolution on the phone, not weeks after when \[sensitive content hidden\] came back from vacation ----- Page: 1 / 61\ Dalej: [Next page](https://www.capterra.pl/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.pl/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data