---
description: Dowiedz się wszystkiego na temat Zoho Assist od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
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title: Zoho Assist – Sprawdź cenę i opinie klientów | Capterra Polska
---

Breadcrumb: [Strona główna](/) > [Oprogramowanie do pomocy zdalnej](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist)

# Zoho Assist

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> Zoho Assist zapewnia prosty i nieskomplikowany interfejs użytkownika umożliwiający łączenie się ze zdalnymi komputerami w dowolnym miejscu na świecie.
> 
> Verdict: Rated **4.7/5** by 1406 users. Top-rated for **Prawdopodobieństwo polecenia**.

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## Overview

### Kto korzysta z produktu: Zoho Assist?

Delegowane IT i MSP (dostawcy usług zarządzanych), wsparcie IT, centra obsługi klienta.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.7/5** | 1406 Recenzje |
| Łatwość użytkowania | 4.7/5 | Based on overall reviews |
| Wsparcie klienta | 4.6/5 | Based on overall reviews |
| Warte swojej ceny | 4.7/5 | Based on overall reviews |
| Funkcje | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: Zoho
- **Founded**: 1996

## Commercial Context

- **Cena początkowa**: 480,00 INR
- **Pricing model**:  (Free version available) (Bezpłatna wersja próbna)
- **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Chromebook (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny)
- **Supported Languages**: angielski, bułgarski, chiński, francuski, hiszpański, japoński, koreański, niderlandzki, niemiecki, portugalski, szwedzki, włoski
- **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 209 more

## Funkcje

- Adnotacje
- Ankiety i informacje zwrotne
- Audio/Wideo HD
- Czat na żywo
- Czat w czasie rzeczywistym
- Czat/wiadomości
- Desktop/Browser Sharing
- Diagnostyka
- Dla MSP
- Dostęp mobilny
- Dostęp nienadzorowany
- Komunikacja wielokanałowa
- Kontrola dostępu/zezwolenia
- Mobilne udostępnianie ekranu
- Monitorowanie serwera
- Nagrywanie ekranu
- Nagrywanie sesji
- Narzędzia diagnostyczne
- Narzędzia do pracy zespołowej
- Portal samoobsługowy
- Pulpit
- Raportowanie i statystyki
- Raportowanie/analityka
- Real-Time Monitoring
- Rejestrowanie danych
- Transfer plików
- Tworzenie kopii zapasowych i odzyskiwanie danych
- Udostępnianie ekranu
- Udostępnianie ekranu w czasie rzeczywistym
- Udostępnianie plików
- Ustalanie harmonogramów
- Wideoczat
- Wideokonferencje
- Zarządzania biletami zgłoszeń serwisowych
- Zarządzanie sprawami
- Zdalna pomoc techniczna
- Zdalne monitorowanie i zarządzanie
- Zdalny dostęp/sterowanie

## Integrations (17 total)

- Freshdesk
- Google Workspace
- JIRA Service Management
- Jira
- ManageEngine Endpoint Central
- ManageEngine Mobile Device Manager Plus
- ManageEngine ServiceDesk Plus
- ManageEngine ServiceDesk Plus MSP
- Microsoft Teams
- ServiceNow
- Slack
- Spiceworks Cloud Help Desk
- Zendesk Suite
- Zoho Bookings
- Zoho Desk

... and 2 more integrations

## Support Options

- E-mail/helpdesk
- Często zadawane pytania/forum
- Baza wiedzy
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat

## Category

- [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software)

## Powiązane kategorie

- [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software)
- [Narzędzia do pracy zdalnej](https://www.capterra.pl/directory/31855/remote-work/software)
- [Programy do zdalnego pulpitu](https://www.capterra.pl/directory/31955/remote-desktop/software)
- [Systemy ITSM](https://www.capterra.pl/directory/30676/itsm/software)
- [Oprogramowanie dla msp](https://www.capterra.pl/directory/30921/msp/software)

## Rozwiązania alternatywne

1. [TeamViewer ONE](https://www.capterra.pl/software/122252/teamviewer) — 4.6/5 (11626 reviews)
2. [AnyDesk](https://www.capterra.pl/software/149595/anydesk) — 4.6/5 (1786 reviews)
3. [Iperius Remote](https://www.capterra.pl/software/219280/iperius-remote) — 4.3/5 (227 reviews)
4. [ISL Light](https://www.capterra.pl/software/146892/isl-light) — 4.7/5 (779 reviews)
5. [JIRA Service Management](https://www.capterra.pl/software/138769/jira-service-management) — 4.5/5 (770 reviews)

## Recenzje

### "One of the best choices for remote access" — 5.0/5

> **Tomasz** | *8 sierpnia 2025* | Oprogramowanie komputerowe | Recommendation rating: 9.0/10
> 
> **Zalety**: Great opportunity for remote accessing via ZOHO Assist. Easy way to share link allowing to install required module on other site.
> 
> **Wady**: I really don't have anything on my mind to complain about . Nice interface, clear options provided in GUI.

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### "Zoho assist experience" — 5.0/5

> **Michal** | *24 marca 2025* | Sprzedaż hurtowa | Recommendation rating: 9.0/10
> 
> **Zalety**: Works without interruptions and delays during work
> 
> **Wady**: Complicated explanation between different paid plans
> 
> Much more better than teamviewer, works fine even in the other hemisphere :)

-----

### "It is my favourite remote access solution" — 5.0/5

> **Roscoe** | *31 marca 2026* | Administracja państwowa | Recommendation rating: 10.0/10
> 
> **Zalety**: Zoho was very easy to use, and ease to install. It links with Spiceworks Help Desk which is great bc I can track tickets by device. Saves so much time being able to remote access. I usedthe option that allows me to group devices like I was used to when I used BeyondTrust Bomgar. It is a great tool without any need for customer support to guide you through setup. It also offers MFA which is a great option for users needing a secure remote access option. Lastly, value\!\!\! It is very valuable as a government agency that has a fixed budget. I have been and will continue to recommend this product
> 
> **Wady**: The option of technician vs unattended assistance was confusing in the beginning. I had to use the trial to understand the difference. I wish it was made clearer in the pricing.
> 
> love it\!\!\!\! I have used multiple applications - Bomgar, Teamviewer, Anyviewer, AnyDesk, ScreenConnect - and this one is my favourite. Bomgar is 2nd. If I was given an option to use any on my list and someone was paying for it, I would still choose Zoho. The pricing options and customizations make it a no brainer.

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### "Great product overall" — 5.0/5

> **Paul** | *14 kwietnia 2026* | Technologia i usługi informacyjne | Recommendation rating: 10.0/10
> 
> **Zalety**: Fast connectivity. Easy to use portal.  Good for grouping and managing clients.  Cross platform support.  Price beats most others without losing features
> 
> **Wady**: Occasional browser  issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in detail
> 
> Zoho Assist has become an essential part of our remote support workflow. We use it across all our clients, and it consistently delivers fast, reliable connectivity. The toolset is practical and well thought out, giving us everything we need to troubleshoot efficiently. The portal is clean, intuitive, and easy for out technicians and use. Overall, it’s a dependable remote support solution that just works.

-----

### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5

> **Raul** | *20 lutego 2026* | Internet | Recommendation rating: 5.0/10
> 
> **Zalety**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription.
> 
> **Wady**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find.
> 
> Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues.

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