---
description: Dowiedz się wszystkiego na temat Zoho Assist od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
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title: Zoho Assist – Sprawdź cenę i opinie klientów | Capterra Polska
---

Breadcrumb: [Strona główna](/) > [Oprogramowanie do pomocy zdalnej](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist)

# Zoho Assist

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> Zoho Assist zapewnia prosty i nieskomplikowany interfejs użytkownika umożliwiający łączenie się ze zdalnymi komputerami w dowolnym miejscu na świecie.
> 
> Verdict: Rated **4.7/5** by 1445 users. Top-rated for **Prawdopodobieństwo polecenia**.

-----

## Overview

### Kto korzysta z produktu: Zoho Assist?

Delegowane IT i MSP (dostawcy usług zarządzanych), wsparcie IT, centra obsługi klienta.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.7/5** | 1445 Recenzje |
| Łatwość użytkowania | 4.7/5 | Based on overall reviews |
| Wsparcie klienta | 4.6/5 | Based on overall reviews |
| Warte swojej ceny | 4.7/5 | Based on overall reviews |
| Funkcje | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: Zoho
- **Founded**: 1996

## Commercial Context

- **Cena początkowa**: 480,00 INR
- **Pricing model**:  (Free version available) (Bezpłatna wersja próbna)
- **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy, Mac (pulpit), Windows (pulpit), Linux (pulpit), Chromebook (pulpit), Android (mobilny), iPhone (mobilny), iPad (mobilny)
- **Supported Languages**: angielski, bułgarski, chiński, francuski, hiszpański, japoński, koreański, niderlandzki, niemiecki, portugalski, szwedzki, włoski
- **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 209 more

## Funkcje

- Adnotacje
- Ankiety i informacje zwrotne
- Audio/Wideo HD
- Czat na żywo
- Czat w czasie rzeczywistym
- Czat/wiadomości
- Desktop/Browser Sharing
- Diagnostyka
- Dla MSP
- Dostęp mobilny
- Dostęp nienadzorowany
- Komunikacja wielokanałowa
- Kontrola dostępu/zezwolenia
- Mobilne udostępnianie ekranu
- Monitorowanie serwera
- Nagrywanie ekranu
- Nagrywanie sesji
- Narzędzia diagnostyczne
- Narzędzia do pracy zespołowej
- Portal samoobsługowy
- Pulpit
- Raportowanie i statystyki
- Raportowanie/analityka
- Real-Time Monitoring
- Rejestrowanie danych
- Transfer plików
- Tworzenie kopii zapasowych i odzyskiwanie danych
- Udostępnianie ekranu
- Udostępnianie ekranu w czasie rzeczywistym
- Udostępnianie plików
- Ustalanie harmonogramów
- Wideoczat
- Wideokonferencje
- Zarządzania biletami zgłoszeń serwisowych
- Zarządzanie sprawami
- Zdalna pomoc techniczna
- Zdalne monitorowanie i zarządzanie
- Zdalny dostęp/sterowanie

## Integrations (17 total)

- Freshdesk
- Google Workspace
- JIRA Service Management
- Jira
- ManageEngine Endpoint Central
- ManageEngine Mobile Device Manager Plus
- ManageEngine ServiceDesk Plus
- ManageEngine ServiceDesk Plus MSP
- Microsoft Teams
- ServiceNow
- Slack
- Spiceworks Cloud Help Desk
- Zendesk Suite
- Zoho Bookings
- Zoho Desk

... and 2 more integrations

## Support Options

- E-mail/helpdesk
- Często zadawane pytania/forum
- Baza wiedzy
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat

## Category

- [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software)

## Powiązane kategorie

- [Oprogramowanie do pomocy zdalnej](https://www.capterra.pl/directory/30928/remote-support/software)
- [Narzędzia do pracy zdalnej](https://www.capterra.pl/directory/31855/remote-work/software)
- [Programy do zdalnego pulpitu](https://www.capterra.pl/directory/31955/remote-desktop/software)
- [Systemy ITSM](https://www.capterra.pl/directory/30676/itsm/software)
- [Oprogramowanie dla msp](https://www.capterra.pl/directory/30921/msp/software)

## Rozwiązania alternatywne

1. [Freshdesk](https://www.capterra.pl/software/124981/freshdesk) — 4.5/5 (3460 reviews)
2. [TeamViewer ONE](https://www.capterra.pl/software/122252/teamviewer) — 4.6/5 (11629 reviews)
3. [AnyDesk](https://www.capterra.pl/software/149595/anydesk) — 4.6/5 (1787 reviews)
4. [ISL Light](https://www.capterra.pl/software/146892/isl-light) — 4.7/5 (779 reviews)
5. [Iperius Remote](https://www.capterra.pl/software/219280/iperius-remote) — 4.3/5 (228 reviews)

## Recenzje

### "One of the best choices for remote access" — 5.0/5

> **Tomasz** | *8 sierpnia 2025* | Oprogramowanie komputerowe | Recommendation rating: 9.0/10
> 
> **Zalety**: Great opportunity for remote accessing via ZOHO Assist. Easy way to share link allowing to install required module on other site.
> 
> **Wady**: I really don't have anything on my mind to complain about . Nice interface, clear options provided in GUI.

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### "Zoho assist experience" — 5.0/5

> **Michal** | *24 marca 2025* | Sprzedaż hurtowa | Recommendation rating: 9.0/10
> 
> **Zalety**: Works without interruptions and delays during work
> 
> **Wady**: Complicated explanation between different paid plans
> 
> Much more better than teamviewer, works fine even in the other hemisphere :)

-----

### "Other softwares don't even come close to Zoho" — 5.0/5

> **Trevor** | *23 maja 2026* | Usługi konsumenckie | Recommendation rating: 10.0/10
> 
> **Zalety**: I have a small business, and Zoho Assist helps me so much. The value for money is amazing, since I use the free account I'm able to not only connect remotely but I can have a few computers on unattended access so I can help whenever. We have multiple branches and being able to jump on and assist is a Godsend. It's so easy to use, I have people who are not computer savvy able to use it and it just works. The connection is stable, never having any connection issues at all.
> 
> **Wady**: Honestly, nothing. I don't like that it's always asking me to pay for it, but I think they finally got me today and I'm going to upgrade to the $18 plan as one pro user, and no unattended access except the free ones.
> 
> Overall, my experience has been a good one. I needed a program that I could jump on, send a link and access a computer remotely without needed excess drivers and other random things installing in the background, just a few buttons and I'm connected. I tried using other programs but they seem like they were made in the 80s compared to this.

-----

### "Easy to Use, Reliable Remote Support Tool" — 5.0/5

> **Will** | *26 maja 2026* | Sprzedaż hurtowa | Recommendation rating: 10.0/10
> 
> **Zalety**: Zoho Assist is extremely easy to use, both for the technician and the end user. The setup process is quick, and joining a remote session is straightforward with minimal steps, which is ideal when supporting non‑technical users. The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools. Performance is reliable, with stable connections and good screen responsiveness. It also integrates well with other Zoho products, which helps streamline workflows.
> 
> **Wady**: There are very few downsides overall, but at times the interface can feel slightly basic compared to some higher-end alternatives. Some advanced features are not as intuitive to locate initially, and there can occasionally be minor latency depending on the network connection. However, these issues are relatively minor and do not impact day-to-day use.
> 
> Overall, Zoho Assist provides a dependable and user-friendly remote support solution. It strikes a good balance between simplicity and functionality, making it suitable for both IT professionals and less technical users. The platform allows quick access to remote machines, supports efficient troubleshooting, and reduces the time needed to resolve issues. It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key.

-----

### "Remote Access Connection Issues" — 1.0/5

> **Adrian** | *23 czerwca 2026* | Bezpieczeństwo komputerów i sieci | Recommendation rating: 2.0/10
> 
> **Zalety**: Faster connection speed when connected. Lesser latency in comparison to team viewer and any desk platforms.
> 
> **Wady**: Long process setting up a remote session with a client. From the downloading remote access file to authentication, is very long.

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