Channable

Great tool, great support

Komentarze: I have discovered and used channable for multiple clients during my job as an SEA specialist at a marketing agency; the tool is also widely used in my current job at a retail company. I have always experienced the use of Channable as very easy, and as indicated earlier, I am very positive about the contact moments with support.

Zalety:

You have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear.

Wady:

Maybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping_time".) In my case, this could save quite a bit of time. I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked.

A big Thanks to the Support

Komentarze: The Overall Experience went from OK to Excellent, because the Technical Service were able to guide me threw the Process in my native language, so that I can replicate what we have done for Other Plattforms.Having the Abillity to call the technical support when having Issiues makes the difference from a 2-3 Star to a 5-Star Review, because It gives me the Confidence to Achive the goals we need to Solve with Channable.Without The Technical Support, It would Consume Way more Time and Energy.So Here a big Thanks to [sensitive content hidden] for guiding me so well, full of ease and patience through the Process so that I can replicate it. That helped me a lot by Skipping Unnessesary Trial and Error!!!

Zalety:

User Interface is clear and userfriendly. I were Able to quickly get an overview of the possibillities and Things that can be done. No Messed up UI with thousands of same looking buttons. Other Toole look and feel way more clunky like SAP.

Wady:

The Rules and the Attribute Matching were not that self explainig, that I were able to upload a feed with a good Quality. To go threw The Channable Academy were Time consuming and did not resultet in giving me the exact information needed. But just 2 Days after I had a Very Good Call in German with a German speaking technikal support and we were able to Setup our. first Feed together, so now I know all the Steps Needed to upload feeds in a good quality to various plattforms.

good helper for marketplaces.

Zalety:

Great tool to tweak and tune your essential data feeds.

Wady:

I was not very satisfied with the support

An integral part of my routine

Komentarze: An integral part of my weekly routine managing ecommerce clients and enhancing their product feeds.

Zalety:

Ease of use, quick and competent support, time saving possibilites.

Wady:

Some settings are hidden, or buried deep.

Highly satisfied

Zalety:

Former deceased client of Lengow we migrated to Chanable three months ago. Thanks to the support of the Chanable team we were able to quickly implement the solution and even create parent to child feeds on our different Amazon platforms. Since then we have been able to use the solution correctly and our sales have even increased. I recommend it!

Wady:

Nothing to report the api provided the work requested.