--- description: Dowiedz się wszystkiego na temat Wonderflow od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wonderflow – Sprawdź cenę i opinie klientów | Capterra Polska --- Breadcrumb: [Strona główna](/) > [Aplikacje do opiniowania](/directory/31024/review-management/software) > [Wonderflow](/software/186741/wonderflow) # Wonderflow Canonical: https://www.capterra.pl/software/186741/wonderflow > Wonderflow to platforma analityczna Unified VoC, która pomaga firmom podejmować skuteczne decyzje na podstawie informacji zwrotnych od klientów. > > Verdict: Rated **4.0/5** by 5 users. Top-rated for **Prawdopodobieństwo polecenia**. ----- ## Overview ### Kto korzysta z produktu: Wonderflow? Ich odbiorcami są duże przedsiębiorstwa w Europie i Stanach Zjednoczonych o dużym zaangażowaniu konsumentów (duże B2C i B2B2C). Ich główne branże to elektronika użytkowa, kosmetyki, ubezpieczenia, opony i logistyka. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Informacje ogólne** | **4.0/5** | 5 Recenzje | | Łatwość użytkowania | 4.0/5 | Based on overall reviews | | Wsparcie klienta | 4.4/5 | Based on overall reviews | | Warte swojej ceny | 3.8/5 | Based on overall reviews | | Funkcje | 3.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) | ## Informacje o sprzedawcy - **Firma**: Wonderflow ## Commercial Context - **Cena początkowa**: 30 000,00 USD - **Pricing model**: (Bezpłatna wersja próbna) - **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Chmura, SaaS, internetowy - **Supported Languages**: angielski - **Available Countries**: Albania, Andora, Anguilla, Antigua i Barbuda, Aruba, Austria, Bahamy, Barbados, Belgia, Belize, Bermudy, Białoruś, Bośnia i Hercegowina, Brytyjskie Wyspy Dziewicze, Bułgaria, Chorwacja, Curaçao, Cypr, Czarnogóra, Czechy and 75 more ## Funkcje - Analityka wizualna - Analiza nastrojów - Analiza tekstu - Analiza trendów - Ankiety i informacje zwrotne - Integracja mediów społecznościowych - Komunikacja wielokanałowa - Monitorowanie recenzji - Monitorowanie reklamacji - Powiadomienia o recenzjach - Pulpit - Raportowanie/analityka - Segmentacja klientów - Third-Party Integrations - Wielokanałowe zbieranie danych - Wizualizacja danych - Zarządzanie ankietami/sondażami - Zarządzanie doświadczeniami klientów - Zarządzanie informacją zwrotną - Zarządzanie kampaniami - Zarządzanie negatywnymi opiniami - Zarządzanie reakcjami - Śledzenie zaangażowania ## Integrations (7 total) - Bazaarvoice - Dynamics 365 - Gmail - Instagram - Meta for Business - Twitter/X - Zendesk Suite ## Support Options - E-mail/helpdesk - Baza wiedzy - Telefoniczna obsługa klienta - Czat ## Category - [Aplikacje do opiniowania](https://www.capterra.pl/directory/31024/review-management/software) ## Powiązane kategorie - [Aplikacje do opiniowania](https://www.capterra.pl/directory/31024/review-management/software) - [Oprogramowanie do badania satysfakcji klientów](https://www.capterra.pl/directory/30541/customer-satisfaction/software) - [Platformy zarządzania doświadczeniem klienta](https://www.capterra.pl/directory/30671/customer-experience/software) - [Aplikacje do zarządzania reputacją](https://www.capterra.pl/directory/30750/reputation-management/software) - [Oprogramowanie do ankiet](https://www.capterra.pl/directory/32075/nps/software) ## Rozwiązania alternatywne 1. [Zoho CRM](https://www.capterra.pl/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 2. [Jotform](https://www.capterra.pl/software/158456/jotform-4-0) — 4.7/5 (2885 reviews) 3. [LiveAgent](https://www.capterra.pl/software/102188/liveagent) — 4.7/5 (1781 reviews) 4. [Survicate](https://www.capterra.pl/software/132914/survicate) — 4.6/5 (99 reviews) 5. [SurveySparrow](https://www.capterra.pl/software/168823/surveysparrow) — 4.4/5 (121 reviews) ## Recenzje ### "Good Idea not well performing" — 2.0/5 > **Gioacchino** | *12 marca 2025* | Maszyny | Recommendation rating: 4.0/10 > > **Zalety**: Scrape and analysis of data from different platforms > > **Wady**: Text analysis is not optimized it's fully of errors and wrong annotations/interpretation. There are low possibility to customize charts, you spend a lot of time to reach the information and create your own reports. > > Good for data that you gather, not user friendly for create reports, download data and it's not good in text interpretation. ----- ### "Wonderflow for Actionable insights" — 5.0/5 > **Cassandra** | *7 marca 2025* | Dobra konsumpcyjne | Recommendation rating: 10.0/10 > > **Zalety**: The simplicity to gather relevant and actionable insights from online reviews. I also like the ability to dig deeper and go easily to the direct quotes. > > **Wady**: I wish we could have open access to any SKU on Amazon without importing > > Great so far, we've had 6 months of experimenting with the basic functionality and now we've added the Wonder AI tool ----- ### "Time and money saver" — 5.0/5 > **Bart** | *4 sierpnia 2021* | Sport | Recommendation rating: 10.0/10 > > **Zalety**: Wonderflow quickly analyses a lot of data and presents it in a very easy to understand way to big audiences, for any kind of product where R\&R is important, I think Wonderflow is a big benefit\! Wonderflow helps if you are just looking for high level analysis (pros and cons, sentiment, trends) but also if you want to dive a bit deeper into the details. Also nice is that Wonderflow is covering multiple languages and countries. It helped me mainly in analyzing a lot of ratings / reviews on different products and to put it in an easy to understand presentation for colleagues/stakeholders who are not that much into the topic. > > **Wady**: I honestly don't have anything that is negative about the tool so far. Especially if I have any feedback, the Wonderflow is quickly picking it up, getting back to me and sometimes even implementing improvements on a very short notice. ----- ### "I suggest it. Never tried something similar" — 5.0/5 > **Alessio Vincenzo** | *29 marca 2021* | Sprzęt komputerowy | Recommendation rating: 10.0/10 > > **Zalety**: The accuracy of Wonderflow's analysis is outstanding, and thanks to it we've improved our marketing campaigns ROI by almost 10%. We've seen the best results on open feedback, but I was glad it could integrate and analyze closed feedback too so that we could have a single platform to look at for data. Using Wonderflow helped us better understand how customers perceive us as a company, and how we want to position ourselves based on it > > **Wady**: All perfect, i can not want something more from perfection ----- ### "poor automatic / AI labelling and sentiment analysis" — 3.0/5 > **Alex** | *19 marca 2025* | Elektronika użytkowa | Recommendation rating: 6.0/10 > > **Zalety**: easy to use and practical to have all reviews in one place. > > **Wady**: AI labeling and sentiment analysis work poorly. Very often, the labeling and sentiment of specific reviews is capture wrong. Sometimes opposite. This begs the question how reliable the high level summaries are. ## Links - [View on Capterra](https://www.capterra.pl/software/186741/wonderflow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data