---
description: Dowiedz się wszystkiego na temat Critical Mention od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
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title: Critical Mention – Sprawdź cenę i opinie klientów | Capterra Polska
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Breadcrumb: [Strona główna](/) > [Narzędzia public relations (PR)](/directory/10033/public-relations/software) > [Critical Mention](/software/187045/critical-mention)

# Critical Mention

Canonical: https://www.capterra.pl/software/187045/critical-mention

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> Wyszukaj informacji w telewizji, radiu, wiadomościach online, podcastach i mediach społecznościowych za pomocą jednej z najszybszych w branży usług bazy danych kontaktów i monitorowania mediów.
> 
> Verdict: Rated **4.3/5** by 13 users. Top-rated for **Prawdopodobieństwo polecenia**.

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## Overview

### Kto korzysta z produktu: Critical Mention?

Globalne jednostki biznesowe w obszarach public relations, marketingu, zarządzania markami, administracji rządowej, edukacji i innych.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.3/5** | 13 Recenzje |
| Łatwość użytkowania | 4.1/5 | Based on overall reviews |
| Wsparcie klienta | 4.8/5 | Based on overall reviews |
| Warte swojej ceny | 4.0/5 | Based on overall reviews |
| Funkcje | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: Critical Mention
- **Location**: New York, USA
- **Founded**: 2002

## Commercial Context

- **Cena początkowa**: 1,00 USD
- **Target Audience**: Samozatrudnienie, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy
- **Supported Languages**: angielski, arabski, chiński, chiński tradycyjny, czeski, duński, fiński, francuski, hebrajski, hiszpański, indonezyjski, irlandzki, japoński, koreański, niderlandzki, niemiecki, norweski, polski, portugalski, rosyjski, szwedzki, tajski, turecki, ukraiński, węgierski, włoski
- **Available Countries**: Afganistan, Albania, Algieria, Andora, Angola, Anguilla, Antigua i Barbuda, Arabia Saudyjska, Argentyna, Armenia, Aruba, Australia, Austria, Azerbejdżan, Bahamy, Bahrajn, Bangladesz, Barbados, Belgia, Belize and 209 more

## Funkcje

- Analityka wizualna
- Analiza konkurencyjności
- Analiza nastrojów
- Analiza trendów
- Automatyczna aktualizacja
- Filtrowanie słów kluczowych
- Konfigurowalne raporty
- Media Monitoring
- Monitorowanie
- Monitorowanie mediów społecznościowych
- Monitorowanie prasy
- Ostrzeżenia/powiadomienia
- Pulpit
- Raportowanie/analityka
- Real-Time Monitoring
- Real-Time Notifications
- Targetowanie odbiorców
- Wizualizacja danych
- Wyszukiwanie/filtrowanie
- Zarządzanie kampaniami
- Zarządzanie kontaktami
- Zarządzanie reputacją
- Zarządzanie wycinkami
- Śledzenie marki
- Śledzenie słów kluczowych

## Integrations (2 total)

- Google Analytics 360
- Slack

## Support Options

- E-mail/helpdesk
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat

## Category

- [Narzędzia public relations (PR)](https://www.capterra.pl/directory/10033/public-relations/software)

## Powiązane kategorie

- [Narzędzia public relations (PR)](https://www.capterra.pl/directory/10033/public-relations/software)
- [Narzędzia do monitorowania mediów społecznościowych](https://www.capterra.pl/directory/31028/social-media-monitoring/software)
- [Aplikacje do zarządzania reputacją](https://www.capterra.pl/directory/30750/reputation-management/software)
- [Programy do monitorowania zmian na stronach internetowych](https://www.capterra.pl/directory/10021/website-monitoring/software)
- [Narzędzia do monitorowania mediów społecznościowych](https://www.capterra.pl/directory/33397/social-listening-tools/software)

## Rozwiązania alternatywne

1. [Brand24](https://www.capterra.pl/software/149054/brand24) — 4.7/5 (254 reviews)
2. [Sprinklr](https://www.capterra.pl/software/131274/sprinklr-platform) — 4.3/5 (91 reviews)
3. [facelift](https://www.capterra.pl/software/150410/facelift) — 4.4/5 (131 reviews)
4. [Mentionlytics](https://www.capterra.pl/software/149226/mentionlytics) — 4.7/5 (38 reviews)

## Recenzje

### "Complete mention monitoring from a single place" — 5.0/5

> **Zweryfikowany recenzent** | *23 marca 2021* | Internet | Recommendation rating: 10.0/10
> 
> **Zalety**: This is the best in class mention tracking platform, we are always up to date now.
> 
> **Wady**: Robust software for a reasonable price, we are 100% suttisfied.

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### "Well-priced media monitoring software with a few flaws, but superb customer service" — 4.0/5

> **Scott** | *11 maja 2021* | Public Relations i komunikacja | Recommendation rating: 7.0/10
> 
> **Zalety**: Critical Mention incorporates all coverage, including broadcast, into easy-to-research keywords and client names. Viewing, selecting and building custom reports is very simple. The UI is intuitive and effective.
> 
> **Wady**: Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports. Broadcast video clips are not automatically available in HD, so while you can view and download them, they're not necessarily usable for creating internal tools such as sizzle reels.
> 
> Our experience with Critical Mention has been favorable, but with the onslaught of new and updated competitors, transitioning to a new provider is not off the table.

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### "Review" — 1.0/5

> **ASHLEY** | *24 maja 2021* | Public Relations i komunikacja | Recommendation rating: 0.0/10
> 
> **Zalety**: the analytics charts in the reporting tool
> 
> **Wady**: didn’t have the publications i needed to monitor

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### "Critical Mention Helps Makes Our Press Even More Newsworthy" — 5.0/5

> **Stacy** | *9 lipca 2019* | Marketing i reklama | Recommendation rating: 10.0/10
> 
> **Zalety**: Critical Mention allows us to stay up-to-the-very-minute (literally) of media mentions of our agency and our clients.  Often when we do a PR interview, Critical Mention lets us know it is live before the reporter has had a chance to email us.  It also provides the metrics we need for clients to be able to showcase overall impressions and media value, while allowing us to remove clutter nonsense that is repetitive and not relevant for tracking needs.  We use the software more so for tracking TV coverage for clients as we do product placement for brands as part of our agency services.  Critical Mention allows us to review content without having to have a massively extensive (with heavy upkeep) monster of a DVR system in place.
> 
> **Wady**: The social media analytics still have some room to improve, and the maximum you can search for mentions is 60 days - so you need to stay on top of reporting and not use it for competitive research unless you have forethought to plan and download those reports on a continuous basis.
> 
> Our agency went viral - literally viral around the world - due to our ability to quickly share detailed metrics during several media outlet interviews.  The data is easy to pull, and the reports are customizable for client needs.

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### "Critical Mention Works for US" — 5.0/5

> **Tom** | *9 marca 2021* | Szkolnictwo wyższe | Recommendation rating: 10.0/10
> 
> **Zalety**: I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc. into separate files for sharing with our leadership team.
> 
> **Wady**: I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day.

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## Links

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