---
description: Dowiedz się wszystkiego na temat Endear od zweryfikowanych użytkowników. Czytaj recenzje i odkrywaj podobne narzędzia na Capterra Polska!
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title: Endear – Sprawdź cenę i opinie klientów | Capterra Polska
---

Breadcrumb: [Strona główna](/) > [Systemy sprzedaży detalicznej](/directory/20053/retail-management-systems/software) > [Endear](/software/187844/endear-outbound-retailing)

# Endear

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> Endear to platforma CRM i Clienteling stworzona, aby pomóc wielokanałowym markom detalicznym zwiększyć sprzedaż i retencję.
> 
> Verdict: Rated **4.5/5** by 46 users. Top-rated for **Prawdopodobieństwo polecenia**.

-----

## Overview

### Kto korzysta z produktu: Endear?

Sprzedawcy detaliczni typu omnichannel, którzy chcą zmodernizować swoje operacje detaliczne i zwiększyć sprzedaż i retencję w tym procesie.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Informacje ogólne** | **4.5/5** | 46 Recenzje |
| Łatwość użytkowania | 4.3/5 | Based on overall reviews |
| Wsparcie klienta | 4.6/5 | Based on overall reviews |
| Warte swojej ceny | 4.4/5 | Based on overall reviews |
| Funkcje | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Prawdopodobieństwo polecenia) |

## Informacje o sprzedawcy

- **Firma**: Endear
- **Location**: New York, USA
- **Founded**: 2016

## Commercial Context

- **Cena początkowa**: 350,00 USD
- **Pricing model**:  (Bezpłatna wersja próbna)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Chmura, SaaS, internetowy, Android (mobilny), iPhone (mobilny), iPad (mobilny)
- **Supported Languages**: angielski, francuski, hiszpański
- **Available Countries**: Argentyna, Australia, Chile, Francja, Hiszpania, Kanada, Kolumbia, Meksyk, Nikaragua, Nowa Zelandia, Peru, Stany Zjednoczone, Szwecja, Wielka Brytania

## Funkcje

- Dostęp mobilny
- E-mail marketing
- Importowanie/eksportowanie danych
- Integracja z rynkiem
- Konfigurowalne raporty
- Konfigurowalne wzory
- Marketing wielokanałowy
- Narzędzia do pracy zespołowej
- Ostrzeżenia/powiadomienia
- Przechowywanie dokumentów
- Pulpit
- Pulpit działań
- Raportowanie/analityka
- Rozwiązanie CRM
- Segmentacja
- Third-Party Integrations
- Uwagi/notatki
- Wizualizacja danych
- Zarządzanie kontaktami
- Zarządzanie leadami
- Zarządzanie pocztą e-mail
- Zarządzanie wydajnością
- Zarządzanie zadaniami
- Śledzenie interakcji
- Śledzenie zaangażowania

## Integrations (14 total)

- Gorgias
- Heartland Retail
- Klaviyo
- Kustomer
- Lightspeed
- Microsoft 365
- Newstore
- Shopify
- Shopify POS
- Shopify Plus
- Square Payments
- Teamwork Commerce
- WhatsApp
- Zapier

## Support Options

- E-mail/helpdesk
- Często zadawane pytania/forum
- Baza wiedzy
- Telefoniczna obsługa klienta
- 24/7 (agent na żywo)
- Czat

## Category

- [Systemy sprzedaży detalicznej](https://www.capterra.pl/directory/20053/retail-management-systems/software)

## Powiązane kategorie

- [Systemy sprzedaży detalicznej](https://www.capterra.pl/directory/20053/retail-management-systems/software)
- [Programy do zarządzania sprzedażą](https://www.capterra.pl/directory/32744/sales-tracking/software)
- [Systemy CRM do zarządzania relacjami z klientami](https://www.capterra.pl/directory/2/customer-relationship-management/software)
- [Platformy zarządzania doświadczeniem klienta](https://www.capterra.pl/directory/30671/customer-experience/software)
- [Oprogramowanie omnichannel](https://www.capterra.pl/directory/31281/multi-channel-ecommerce/software)

## Rozwiązania alternatywne

1. [Zoho CRM](https://www.capterra.pl/software/155928/zoho-crm) — 4.3/5 (6972 reviews)
2. [Freshdesk](https://www.capterra.pl/software/124981/freshdesk) — 4.5/5 (3415 reviews)
3. [LiveAgent](https://www.capterra.pl/software/102188/liveagent) — 4.7/5 (1780 reviews)
4. [Zendesk Suite](https://www.capterra.pl/software/164283/zendesk) — 4.4/5 (4079 reviews)
5. [Tidio](https://www.capterra.pl/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Recenzje

### "Awesome Tool" — 5.0/5

> **Thomas** | *22 maja 2020* | Produkcja żywności | Recommendation rating: 10.0/10
> 
> **Zalety**: I liked the ease of use and the statistical analysis
> 
> **Wady**: Make it easier to message 500 people at once.
> 
> Customer service was amazing\!

-----

### "JANTAMINIAU REVIEW" — 5.0/5

> **PALOMA** | *13 lutego 2025* | Tekstylia | Recommendation rating: 10.0/10
> 
> **Zalety**: Endear provides an intuitive and user-friendly interface that makes customer relationship management seamless. The integration capabilities and personalized outreach features are incredibly effective in driving sales and engagement.
> 
> **Wady**: While the platform is feature-rich, adding more customization options for reports would be a great enhancement.
> 
> My experience with Endear has been excellent. It has significantly improved our client interactions and helped streamline communication with our customers. The automation tools and analytics have provided valuable insights that enhanced our sales strategy. Highly recommend it for businesses looking to strengthen their customer relationships\!

-----

### "Needs work" — 3.0/5

> **Katia** | *13 lipca 2020* | Sprzedaż detaliczna | Recommendation rating: 3.0/10
> 
> **Zalety**: The thing that I find the most useful is being able to filter through hundreds of thousands of clients to target a very specific group for a specific kind of outreach
> 
> **Wady**: The actual messaging on this software is still pretty wonky and it would be helpful to create a messaging app to where we can keep track of our conversations in a more streamlined way instead of having to go back and forth between “awaiting response” or “recommended follow up” and the like. It’s frustrating Trying to find the conversations you already responded to actively that are not either new or recommended follow up is impossible
> 
> Overall it’s more work than it has to be. For someone that has used the CRM programs designed by retail workers and Apple developers (I used to work for Kering) I feel this isn’t anywhere near what it could be, but I’m hopeful

-----

### "Clientele magic" — 4.0/5

> **Sara** | *2 listopada 2025* | Sprzedaż detaliczna | Recommendation rating: 10.0/10
> 
> **Zalety**: I love that I can take personal notes for each client\! When I write a note in my own words, I can remember my clients better, and the connection I make with them would be even more genuine and personal\!
> 
> **Wady**: When I’m sending a general email regarding an upcoming promotion, my understanding is that I can send to a group of 10 only at a time. It would have been easier if I could send the email to more clients at once\!
> 
> My overall experience with Ebdear is great\! I love the fact that I can have all of my clients in one place\!

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### "Clientelling made easy" — 5.0/5

> **Danielle** | *30 października 2025* | Odzież i moda | Recommendation rating: 10.0/10
> 
> **Zalety**: I like how Endear is easy to navigate. It is nice to be able to bounce around tabs and look people up.
> 
> **Wady**: Sometimes my customers from Shopify do not show up and I have to manually add them. It’s nice when they automatically appear.
> 
> Endear has been effective in my selling; people love that I can add them to my list so I can reach out to them about promotions\!

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